--- title: "Learning Lab Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Learning Lab the right Learning Management System solution for you? Explore 48 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/214789/LMS-LAB/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- Learning Lab 4.9 (48) [View alternatives](https://www.capterra.com/p/214789/LMS-LAB/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of Learning Lab Ease of use 4.9 Customer Service 4.9 ## Pros and Cons in Reviews MR Marcin R OwnerDesign, 2 - 10 employeesUsed the software for: 1-2 years. “The Learning Lab is very dynamic platform, every week I see new features, new elements, new something to do ease e-learning platform.“ June 5, 2023 MB Marco Antonio B PhD, Associate Professor Sports, 5,001 - 10,000 employeesUsed the software for: 1-2 years. “The platform still shows some instabilities (videos stopped working), although the technical support was efficient and fast.“ May 2, 2022 VL Vanessa L Project Manager Training & Implementation Civic & Social Organization, 11 - 50 employeesUsed the software for: 6-12 months. “Users have also been satisfied so far and the platform rarely has technical difficulties. But the best thing is clearly the support - personal contacts, quick solutions and top communication.“ July 27, 2023 GL Guillaume L CEOComputer Software, 11 - 50 employeesUsed the software for: More than 2 years. “In the beginning, it was difficult to create content from scratch that didn't already exist.“ November 9, 2022 DM Davor M Digital&CRM Group LeaderHealth, Wellness and Fitness, 501 - 1,000 employeesUsed the software for: 6-12 months. “Course and student management is easy and the platform can be customized following your CI guidelines.“ May 24, 2023 VR Victoria R FounderGambling & Casinos, 2 - 10 employeesUsed the software for: More than 2 years. “Our industry is a very unique one with a rigid set of rules for training.“ May 24, 2023 ## Showing most helpful reviews Showing 1-25 of 48 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Chief Information Officer Used the software for: Less than 1 year ### "New entrant in the LMS world focussing on UX and customization rather than backend " March 19, 2021 5.0 Overall very good experience Pros Attractive pricing model for a solution which can be tailored. Excellent user and admin experience. Very willing and flexible team to work with. Ambitious roadmap. Nicer design compared with a lot of solutions on the market. good positioning sitting between off the shelf (take it or leave it) solutions and extremely expensive fully customizable platforms. Cons Still catching up on some functionalities compared with more established actors on the market Alternatives considered [LearnUpon](https://www.capterra.com/p/130044/LearnUpon/)[Docebo](https://www.capterra.com/p/127213/Docebo/)[TalentLMS](https://www.capterra.com/p/132935/TalentLMS/) Reasons for choosing Learning Lab better fit with specific company constraints Review Source Programs Manager Used the software for: Less than 1 year ### "Thoughtfully structured, easy to use LMS with clean design" April 9, 2021 5.0 TheLearningLab has been incredibly helpful for our non-profit organization as we move into providing more online trainings around the world. This LMS is allowing us to scale both our internal staff training and the external training we provide to youth sport program managers worldwide in a way that is low-cost and actually fun! TheLearning Lab team have been super great to work with, always responding to any questions we have and even providing training and support via video calls when needed. We highly recommend them! Pros We thought very hard before selecting our LMS, and what we liked about TheLearning Lab was that the platform provided everything that we needed to launch our very first e-learning platform, with very little customization needed or technical know-how in terms of content creation. The team at TheLearning Lab are really e-learning professionals and met with us to help us learn about the potential for the platform and how it could fit with our needs. They also gave us some good tips about content creation since they provide this service to some clients (though we are creating our own course content in-house). We like that the backend structure where the courses are created actually mirrors how the courses appear to users. This sounds simple but some of the other course authoring softwares that we tried were really not intuitive to use at all! The simplicity of this LMS means that we will soon train several people on our team to help with creating and editing courses, meaning we can create content much faster. Other things we really like are: - Unlimited users at no extra cost (no hidden or unknown costs as we scale) - Ability to assign users to different audiences, gives it versatility that allows us to easily provide different content for staff training versus external online courses - Ability to set up single sign-on from our website - Gamification such as badges - Several other languages possible via integrated DeepL API key Cons Their LMS is missing a couple of the interactive features that a previous LMS had, for example the ability to give feedback for incorrect quiz answers (currently feedback is only possible for correct answers) and small things like flip cards with images (not just text). However TheLearningLab LMS is constantly being upgraded with new features and the Penceo team have been responsive to requests for additional features, which makes a big difference compared to dealing with a faceless software company. Switched from [Moodle](https://www.capterra.com/p/80691/Moodle/) Our original solution was an authoring tool called Evolve that we planned to connect to our existing Drupal website via the Moodle LMS. However we found Evolve to be too complicated to create courses in the backend, and with Moodle the courses were only available as pop-ups rather than being embedded in our website. There were issues with the Moodle customization overall as we found the default style to be clunky and much too complicated for our needs. We chose TheLearningLab because it is both an authoring tool and an LMS, and because we felt that their team are really forward-thinking and passionate about providing a great LMS solution. Alternatives considered [iSpring Suite](https://www.capterra.com/p/124358/iSpring-Suite/)[Moodle](https://www.capterra.com/p/80691/Moodle/)[Evolve](https://www.capterra.com/p/196480/Evolve/)[Opigno LMS](https://www.capterra.com/p/135113/Opigno-LMS/) Reasons for choosing Learning Lab TheLearningLab provided all the key features we needed for creating attractive e-learning content, while not being overly complicated or very expensive. Some of the LMS options out there are extremely expensive, and the costs increase as you add more users which seemed like a big risk as e-learning is a new area for us. We also liked how it was easy to use in the backend, so we could imagine that our staff with little prior LMS experience could learn how to create or edit the course content. Review Source Business Development Manager, EBU Academy Used the software for: Less than 1 year ### "An LMS that is very friendly to users, trainers and admin staff alike " May 20, 2021 4.0 We want to enhance our trainees' learning experience by offering the possibility of blended learning on some of our courses. The LMS Lab is offering us a simple, user-friendly way to experiment with blended courses. We are now testing content, formats, quizzes and certification. And so far everyone is happy be they trainees, trainers or course producer (me !) Pros Easily usable both from an end-user (trainee) and admin/trainer perspective; beautiful and streamlined design, easily "brandable"; the fact that we feel we have some leverage on the additional functionalities and features that can be developed is a plus. The excellent and personable relations we have with Penceo marketing, creative and support team. Cons We are still in the process of discovering how to best use the platform. There are a few functionalities that are missing - such as a course assessment form or the possibility to create a discussion forum for the trainees. Reasons for choosing Learning Lab We had looked at various LMS products over the past few years and eventually given up, at least temporarily, on pursuing the LMS avenue because of costs, unfriendly user/admin interfaces, or difficult integration with our own products. But \[SENSITIVE CONTENT HIDDEN\], and team, came back to us and offered us the possibility to test the platform at not cost for one of our courses. They won us over ! Review Source Sales Used the software for: Less than 1 year ### "We love TheLearning Lab, only real creative solution we found" October 1, 2021 5.0 Very helpful team, great software. We love working with it as it is so easy to set up! Pros We were looking for a LMS and Authoring tool in one which was designed to set up courses with interactive video, mobile, infographics, gamification and which was particularly easy to style in our clients corporate identity. Cons The tool is quite new which means some of the features need to become a bit mature. But the great thing is that the dev team quickly adds new features and works close with us to achieve the best result. So in fact this turned out to be a strength Switched from [TalentLMS](https://www.capterra.com/p/132935/TalentLMS/) we needed a better branded portal and we wanted an advanced authoring tool within the app next to the SCORM solution Alternatives considered [Moodle](https://www.capterra.com/p/80691/Moodle/)[TalentLMS](https://www.capterra.com/p/132935/TalentLMS/) Reasons for choosing Learning Lab More advanced and easy to work with. PLUS the great service and help Review Source Co-Founder Used the software for: Less than 1 year ### "Partners, Not Suppliers" April 28, 2022 5.0 Pros As much as we like the platform itself for all of its innovative features, the aspect that has most impressed us is the customer service that The Learning Lab has given thus far. Granted, we are only just embarking on our project and as such can't comment on more than a few months' of engagement. Nonetheless, it is clear The Learning Lab are already more than simply LMS suppliers. Rather, they are our partners and will be plugged into our operation long term. In terms of the product itself, we really like the slideshow format of each lesson, with the ability to create really engaging multimedia for our learners. Cons Ideally we would be able to upload our videos directly to the platform (this is possible though I understand better to use Vimeo when using large video files) and automatically generate subtitles in multiple languages. There are easy workarounds for these issues, though. Switched from [Thinkific](https://www.capterra.com/p/132888/Thinkific/) We felt The Learning Lab's boutique solution and footprint in the sports industry suited our project a lot better. We also liked the ability to create extra 'layers' in our course e.g. have Course > Module > Section > Lesson, which previous LMSs didn't provide. Alternatives considered [Teachable](https://www.capterra.com/p/147019/Teachable/)[Podia](https://www.capterra.com/p/160788/Podia/)[Kajabi](https://www.capterra.com/p/154682/Kajabi/)[LearnWorlds](https://www.capterra.com/p/143513/LearnWorlds/) Reasons for choosing Learning Lab For the same reasons. Review Source Digital&CRM Group Leader Used the software for: Less than 1 year ### "A wonderful experience" May 26, 2023 5.0 We are about to deploy an educational platform for our best customers in order to easily extend their certification. This requested a strong integration with our existing ecosystem. Pros This is the most powerful and at the same time simple to use LMS we found. Is an hybrid between an open source and a SaaS solution. Compatible with the all the most use standards and with an out-of-the-box internal authoring tool. Course and student management is easy and the platform can be customized following your CI guidelines. Cons Nothing at the moment. The initial setup, the customizations and integrations are working as expected. Alternatives considered [Moodle](https://www.capterra.com/p/80691/Moodle/)[TalentLMS](https://www.capterra.com/p/132935/TalentLMS/) Reasons for choosing Learning Lab Perfect project management to support the setup and configuration of the platform.Amazing IT department able to implement complex integrations and on-demand features.Wonderful creation team able to support courses creation after a real immersion into your realm. Review Source Video Production Used the software for: 1-3 years ### "My review" June 8, 2023 5.0 Pros Learning Lab is the ultimate learning platform. Cons The platform is overall good form small businesses to large company's. Review Source Senior Manager Used the software for: 3-5 years ### "Overall great experience" February 8, 2023 5.0 Pros Great customer service, very satisfying product - easy to rollout and adopt. Cons No negative feedback yet from our team and users Review Source Head of getAbstract LAB Used the software for: Less than 1 year ### "Great product and great people" August 31, 2021 5.0 From first contact up to now the experience with the Software and the Team was really great. Support is always there when we need it. The exchange happens in a pure "why not?" attitude which perfectly matches with our culture of product development. Pros We like most that the software is flexible to allow for customization. Cons Usage of the backend is not always intuitive. However, once you get used to it, you quickly get to the speed needed for content design and uploading. Review Source Head of Digital Used the software for: 1-3 years ### "User friendly platform that engaged a lot of our stakeholders! " December 14, 2022 5.0 Pros From administration to the user interface, the platform really helped us engaged end to end. It is a turnkey solution for all your learning capabilities. Cons It required from us to run a few integrations for Single Sign on, but it was very smooth. Alternatives considered [Moodle](https://www.capterra.com/p/80691/Moodle/) Review Source CRO Used the software for: Less than 1 year ### "Finally my team and myself are happy to learn , .... fast, effectively and with fun" May 28, 2021 5.0 My overall experience is very positive. The team listens carefully, understood my needs and even uncovered some I didn't know I had ! Very good value for the money Pros Very intuitive and easy to use. Integrated with my back-office to have a full stack platform to respond to our rapidly scalable needs. Cons So far so good. No cons at this moment as I am using the software for just 6 months Reasons for choosing Learning Lab While assessing LMS solutions, The Learning Lab team was , by far, the most responsive and pro-active to understand our needs and propose a vision of what would be the best in class solution for my teams. They exactly translated my wishes into a POC that blew my mind. The team is very supportive before, during and after the purchase. No surprises, always there when needed. Review Source CEO Used the software for: Less than 1 year ### "Redoutable d'efficacité" April 28, 2022 5.0 Pros une plateforme LMS performante et évolutive ! Cons RAS, la plateforme est complète et les équipes de développeurs prennent en compte les demandes Switched from La gestion des apprenants n'est pas assez performante Review Source Founder and CEO Used the software for: I used a free trial ### "Learning on a Distance" May 26, 2023 4.0 We are very pleased with Learning Lab and all of its supporting features Pros Learning lab is easy to use and helps reaching our goals to create a system which supports learning on a distance. Cons All features are very useful and it triggers to use them all which takes quite a bit of time. Review Source director Used the software for: I used a free trial ### "Great experience!" December 16, 2022 5.0 Great team, great plateform. Thanks! Pros The plateform is very easy to use after small training Cons An affiliation program could be great to add Review Source General Manager Used the software for: I used a free trial ### "I met TheLearning Lab" May 30, 2022 5.0 Pros For sure the limitless customization features was the feature that caught my eyes. Cons I did not find anything really relevant missing in the product offering. Review Source Learning Digitalization Manager Used the software for: Less than 1 year ### "User freindly and modern tool" December 15, 2022 5.0 Pros Best integrated authoring tool tht I saw in an LMS so far Cons The interactive video function is not completel mature in my version Review Source Education and Training Officer Used the software for: 3-5 years ### "Great experience with TheLearning Lab!" April 27, 2022 5.0 TheLearning Lab is a great partner to develop a long lasting strategy of the learning activities. The support is always timely and effective. Frequently new features are developed based on the needs of the clients. Pros The authoring tool is very easy to use and allows the translation of the content via Google Chrome reducing costs and offerirng a better service (more than 100 languages available) Cons sometimes the templates are not fully customable but, with a discussion with the agency, I can express my requests and see if possible to implement. Reasons for choosing Learning Lab For the authoring tool and for their experience with sport federations which allows to share within the group with clients with similar needs. Review Source Curator Used the software for: 1-3 years ### "Using the LearningLAB LMS to help our NGO" May 26, 2023 5.0 Pros I like that it is a really innovative and modern tool, the look and feel of the user platform as well as the administration interface are stunning and really great to work with. The tool is very responsive and very reliable as well. I need to emphasize again the authoring tool, that is the best on the market really. Cons I like everything about the tool, features that need improvement are getting updates very frequently. Review Source Founder Used the software for: 3-5 years ### "Perfect tailored solution" May 26, 2023 5.0 We truly work together as a team. They work tirelessly to understand our needs and those of our customers. Our industry is a very unique one with a rigid set of rules for training. Learning Lab have gone over and above in order to get to grips with our industry and interpret our often vague guidelines into something amazing. It's been a lot of fun as well which is actually more important than it sounds. We laugh a lot and enjoy working together. Pros I think the bespoke nature of Learning Lab is what I love most. So many online learnings are the same thing just packaged differently but Learning Lab allows us to create something truly unique. I love how innovative the team there are and how they too are keen to explore ways to push the boundaries and create new things. I also think their dedication to developing our partnership and understanding our needs is important. They truly work with us, not for us and together we are creating some great things. Cons Some of the gamification tools are slightly clunky but I suspect that is because they are new. I know Learning lab constantly improve and update so this will change soon i'm sure. Switched from The previous supplier was very rigid in terms of their offering. It was hard for us to customise and develop the product into something we could use. The Learning Lab was much more flexible and fits our needs far better. Reasons for choosing Learning Lab We liked the team and their approach. Review Source CEO Used the software for: 3-5 years ### "Caoch your team so that everyone performs at their best." November 14, 2022 5.0 The team always listens to your needs and quickly finds answers or shortcuts to help me achieve my goal. Pros The platform is very ergonomic and allows you to build all types of training programs.The point that impressed me the most and that I find very interesting is the coaching approach. It's not a classic LMS.With this platform you will be able to build real training and coaching models over the long term. Cons In the beginning, it was difficult to create content from scratch that didn't already exist.It wasn't easy to understand the organization of classes, courses and lessons.But with a quick training session with someone on the team, I took charge of creating my various lessons very easily. Reasons for choosing Learning Lab Responsiveness of the team, sensitivity to design, technological innovation in learning techniques.know-how in content creation in addition to software. Review Source Emmett P. Senior Manager, Learning & Development Used the software for: Less than 1 year ### "Fantastic Product owned and run by create people" May 25, 2023 5.0 Fantastic product, great team. Really exciting new features coming out. Pros The team were great at spending time to get to know our needs and helping us find solutions to our L& D problems with their system. Cons Nothing - they are so willing to constantly evolve and change with the customer. they always helped us with our needs. Reasons for choosing Learning Lab Their inbuilt and highly customisable content creation tool. Review Source Project Manager Used the software for: 1-3 years ### "My experience with theLearning LAB" January 27, 2023 5.0 Learning Lab is customer-oriented and user-friendly. I have only good experience with this platform; it can be adapted to customer needs as well as look & feel. Perfect for different industries! Pros This product is easy to use and very user-friendly. I especially like the possibility to brand the e-learning platform with your own branding & design it as you wish. The company is very open to some updates or new features; thus, it's customer-centric which is a high advantage. Its big asset is slide builder, the authoring tool. Besides, I appreciate manual assessment possibility as it opens new door to exciting experiences in terms of e-learning. Cons Tests & statistics are already on a good level but might be improved. Having said that, the platform is constantly developed so improving these two aspects is in progress. Review Source CEO Used the software for: Less than 1 year ### "Don't even look elsewhere" May 26, 2023 5.0 From purchase to ease of use, to support - excellent all the way through. Hands-on team that cares about clients and jumps in to help when required. Pros After a review of dozens and dozens of LMSs this one is the best all-rounder.Customizable interface with ease of use and quick to learn.Most easy to use systems are template driven and hold you back on being able to create a high quality visual experience. Not this one... really impressive Cons Many new features are in dev so the learning Lab team is keeping up well with user requests. Nothing glaring missing at all. Switched from Boring interface, limited graphic and customization. Reasons for choosing Learning Lab High-quality graphics, excellent functionality, full-service interface options, great team in Zurich. Review Source Project Manager Training & Implementation Project Manager Training & Implementation Used the software for: Less than 1 year ### "the best tailor-made solution" August 3, 2023 5.0 Overall, I am very happy with the platform and have enjoyed working with it for almost a year. Pros The learning lab is very intuitive and you can create content quickly - it does not take much time to have a good looking lesson! Users have also been satisfied so far and the platform rarely has technical difficulties.But the best thing is clearly the support - personal contacts, quick solutions and top communication. Cons There are not really negative things, but I sometimes wish for more functions and more flexible slide design. Review Source Web developer Used the software for: 3-5 years ### "I like this platform" June 6, 2023 5.0 Pros This platform has a friendly and easy-to-use design. It has a log of helpful features like seeing and exporting the statistic, a lot of slides and questions types. Cons I didn't see any problem on the platform. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.