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Learning Lab

Reviews of Learning Lab

4.9 (48)
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Learning Lab Reviews

Showing 25 of 48 reviews
Overall
4.9
Ease of Use
4.9
Customer Service
4.9

About Learning Lab

Simplify Learning, Elevate Design. A fully customised Retail and Wholesale First Learning Platform & eLearning Provider to create branded and engaging online training experience. Unleash the potential of your training with our Creative LMS. The Learning Lab is a no-code, white-label, and innovative LMS designed to create interactive, branded learning experiences tailored for the dynamic world of retail training. We are not a 360° LMS; instead, we are a fully retail-dedicated learning platform, specifically designed to meet the unique needs and challenges of the retail industry. Transform Learning into a Branded Experience The Learning Lab is an LMS designed to transform traditional learning into a fully branded experience, aligning education with your unique identity and vision.  It empowers creative-driven organisations by enabling rich, interactive, multimedia learning that captivates and engages learners on a deeper level. Learn more about Learning Lab

Pros

  • The tool is very responsive and very reliable as well. I need to emphasize again the authoring tool, that is the best on the market really.

  • I also think their dedication to developing our partnership and understanding our needs is important. They truly work with us, not for us and together we are creating some great things.

  • The team is always open to consider customer ideas as opportunity to be better. This is a great mind-set of the company that helps their client to create a platform for long-life use.

  • TheLearning Lab team have been super great to work with, always responding to any questions we have and even providing training and support via video calls when needed. We highly recommend them.

Cons

  • Some of the gamification tools are slightly clunky but I suspect that is because they are new.

  • Missing features can be requested and often end up being implemented.

  • In the beginning, it was difficult to create content from scratch that didn't already exist. It wasn't easy to understand the organization of classes, courses and lessons.

  • I did not find anything really relevant missing in the product offering.

Showing Most Helpful

Showing 25 of 48 reviews

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Gabor A. avatar
Gabor A.
Video Production
E-Learning, 11-50 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
June 5, 2023

"My review"

Pros: Learning Lab is the ultimate learning platform.

Cons: The platform is overall good form small businesses to large company's.

Davor M.
Digital&CRM Group Leader
Health, Wellness and Fitness, 501-1,000 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
May 24, 2023

"A wonderful experience"

Overall: We are about to deploy an educational platform for our best customers in order to easily extend their certification. This requested a strong integration with our existing ecosystem.

Pros: This is the most powerful and at the same time simple to use LMS we found. Is an hybrid between an open source and a SaaS solution. Compatible with the all the most use standards and with an out-of-the-box internal authoring tool. Course and student management is easy and the platform can be customized following your CI guidelines.

Cons: Nothing at the moment. The initial setup, the customizations and integrations are working as expected.

Alternatives Considered: Moodle and TalentLMS
Reasons for Choosing Learning Lab: Perfect project management to support the setup and configuration of the platform.Amazing IT department able to implement complex integrations and on-demand features.Wonderful creation team able to support courses creation after a real immersion into your realm.
HELENE R.
Business Development Manager, EBU Academy
Media Production, 201-500 employees
Used the software for: Less than 6 months
Overall Rating
4.0
Ease of Use
5.0
Customer Service
4.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
May 11, 2021

"An LMS that is very friendly to users, trainers and admin staff alike "

Overall: We want to enhance our trainees' learning experience by offering the possibility of blended learning on some of our courses. The LMS Lab is offering us a simple, user-friendly way to experiment with blended courses. We are now testing content, formats, quizzes and certification. And so far everyone is happy be they trainees, trainers or course producer (me !)

Pros: Easily usable both from an end-user (trainee) and admin/trainer perspective; beautiful and streamlined design, easily "brandable"; the fact that we feel we have some leverage on the additional functionalities and features that can be developed is a plus. The excellent and personable relations we have with Penceo marketing, creative and support team.

Cons: We are still in the process of discovering how to best use the platform. There are a few functionalities that are missing - such as a course assessment form or the possibility to create a discussion forum for the trainees.

Reasons for Choosing Learning Lab: We had looked at various LMS products over the past few years and eventually given up, at least temporarily, on pursuing the LMS avenue because of costs, unfriendly user/admin interfaces, or difficult integration with our own products. But [SENSITIVE CONTENT HIDDEN], and team, came back to us and offered us the possibility to test the platform at not cost for one of our courses. They won us over !
Gabor P.
Curator
Non-Profit Organization Management, 1-10 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
May 24, 2023

"Using the LearningLAB LMS to help our NGO"

Pros: I like that it is a really innovative and modern tool, the look and feel of the user platform as well as the administration interface are stunning and really great to work with. The tool is very responsive and very reliable as well. I need to emphasize again the authoring tool, that is the best on the market really.

Cons: I like everything about the tool, features that need improvement are getting updates very frequently.

Vanessa L.
Project Manager Training & Implementation
Civic & Social Organization, 11-50 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
July 27, 2023

"the best tailor-made solution"

Overall: Overall, I am very happy with the platform and have enjoyed working with it for almost a year.

Pros: The learning lab is very intuitive and you can create content quickly - it does not take much time to have a good looking lesson! Users have also been satisfied so far and the platform rarely has technical difficulties.But the best thing is clearly the support - personal contacts, quick solutions and top communication.

Cons: There are not really negative things, but I sometimes wish for more functions and more flexible slide design.

Victoria R.
Founder
Gambling & Casinos, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
May 24, 2023

"Perfect tailored solution"

Overall: We truly work together as a team. They work tirelessly to understand our needs and those of our customers. Our industry is a very unique one with a rigid set of rules for training. Learning Lab have gone over and above in order to get to grips with our industry and interpret our often vague guidelines into something amazing. It's been a lot of fun as well which is actually more important than it sounds. We laugh a lot and enjoy working together.

Pros: I think the bespoke nature of Learning Lab is what I love most. So many online learnings are the same thing just packaged differently but Learning Lab allows us to create something truly unique. I love how innovative the team there are and how they too are keen to explore ways to push the boundaries and create new things. I also think their dedication to developing our partnership and understanding our needs is important. They truly work with us, not for us and together we are creating some great things.

Cons: Some of the gamification tools are slightly clunky but I suspect that is because they are new. I know Learning lab constantly improve and update so this will change soon i'm sure.

Reasons for Choosing Learning Lab: We liked the team and their approach.
Reasons for Switching to Learning Lab: The previous supplier was very rigid in terms of their offering. It was hard for us to customise and develop the product into something we could use. The Learning Lab was much more flexible and fits our needs far better.
Emmett P.
Senior Manager, Learning & Development
Financial Services, 501-1,000 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
May 24, 2023

"Fantastic Product owned and run by create people"

Overall: Fantastic product, great team. Really exciting new features coming out.

Pros: The team were great at spending time to get to know our needs and helping us find solutions to our L& D problems with their system.

Cons: Nothing - they are so willing to constantly evolve and change with the customer. they always helped us with our needs.

Reasons for Choosing Learning Lab: Their inbuilt and highly customisable content creation tool.
Denis V.
Web developer
E-Learning, Self-employed
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
June 5, 2023

"I like this platform"

Pros: This platform has a friendly and easy-to-use design. It has a log of helpful features like seeing and exporting the statistic, a lot of slides and questions types.

Cons: I didn't see any problem on the platform.

Marcin R.
Owner
Design, 1-10 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
June 5, 2023

"I prefer use the Learning Lab to the e-learning system"

Pros: The Learning Lab is very dynamic platform, every week I see new features, new elements, new something to do ease e-learning platform.

Cons: The dynamic change of UX/UI functionality makes it hard to consider something not convenient, not practical, even if it is quickly changed and improved.

Amar T.
Quality Assurance
Information Technology and Services, 1-10 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
June 5, 2023

"Learning Lab Experience"

Overall: Amazing experience and ease of use

Pros: Easy to use and amazing design as well as UX part.

Cons: Cannot name anything that I did not like

Kirsten G.
CEO
E-Learning, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
May 24, 2023

"Don't even look elsewhere"

Overall: From purchase to ease of use, to support - excellent all the way through. Hands-on team that cares about clients and jumps in to help when required.

Pros: After a review of dozens and dozens of LMSs this one is the best all-rounder.Customizable interface with ease of use and quick to learn.Most easy to use systems are template driven and hold you back on being able to create a high quality visual experience. Not this one... really impressive

Cons: Many new features are in dev so the learning Lab team is keeping up well with user requests. Nothing glaring missing at all.

Reasons for Choosing Learning Lab: High-quality graphics, excellent functionality, full-service interface options, great team in Zurich.
Reasons for Switching to Learning Lab: Boring interface, limited graphic and customization.
Kyle C.
Lead Learning Architect
E-Learning, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
June 7, 2023

"The Best LMS on the market"

Pros: I love the unique and modern feel provided by this LMS. After using multiple different platforms, this is definitely one of the best on the market.

Cons: I think further elements specifically tailored to gamification could be developed to provide a unique learner experience.

Alternatives Considered: Academy Of Mine, Kajabi and LearnWorlds
João A.
Treasury
Civic & Social Organization, 1-10 employees
Used the software for: I used a free trial
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
May 24, 2023

"Review"

Pros: Very Useful and the Learning Lab team was very helpful for everything.

Cons: Not applicable for me, no complain about the product and service

Yanfeng L. avatar
Yanfeng L.
Business Director
Marketing and Advertising, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
4.0
Customer Service
5.0
Features
5.0
Value for Money
4.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
May 30, 2023

"Great full features LMS for our company and clients."

Overall: Team training has been enhanced dramatically at our company.

Pros: Learning Lab LMS was easy to onboard for the teams, administrate and create content for.

Cons: Possible that the platform could include more AI to build content out easily.

Louise W.
VP People
Information Technology and Services, 201-500 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
May 24, 2023

"Intuitive LMS with a creative flair"

Overall: They are focused on solving our challenges, everyone from the sales team, to the techincal and implementation team. You have a true partner with Learning Lab

Pros: It's intuitive, super easy to use and teach others to use.

Cons: I can't think of anything, their product adapts well to our needs.

Switched From: Udemy Business
Reasons for Switching to Learning Lab: We were looking for a true LMS whereas Udemay is more content driven.
Marcel L.
Founder and CEO
Sports, 1-10 employees
Used the software for: I used a free trial
Overall Rating
4.0
Ease of Use
4.0
Customer Service
4.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
May 24, 2023

"Learning on a Distance"

Overall: We are very pleased with Learning Lab and all of its supporting features

Pros: Learning lab is easy to use and helps reaching our goals to create a system which supports learning on a distance.

Cons: All features are very useful and it triggers to use them all which takes quite a bit of time.

Frederique T.
Founder & owner
Sports, Self-employed
Used the software for: I used a free trial
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
May 30, 2023

"Learning lab experience"

Pros: friendly using very adaptable smart flexible

Cons: most of the specifications I required are included

Pascal P.
CEO
Graphic Design, 11-50 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
February 4, 2023

"Best Creative tool "

Overall: Easy to use, great support from the team, regular innovative features realise. The feeling of working with a create system like web flow so I can create, build and manage my courses and communities without limitation. Very much the most modern and advance system of the market

Pros: The Authoring tool and the branding capacity as well as the collaborative options. Very innovative solution.

Cons: Nothing to comment at this level the tool is really complete.

Reasons for Choosing Learning Lab: Modern and creative solution, well design, beautiful and customisable at will!
Julia S.
Project Manager
Graphic Design, 1-10 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
January 23, 2023

"My experience with theLearning LAB"

Overall: Learning Lab is customer-oriented and user-friendly. I have only good experience with this platform; it can be adapted to customer needs as well as look & feel. Perfect for different industries!

Pros: This product is easy to use and very user-friendly. I especially like the possibility to brand the e-learning platform with your own branding & design it as you wish. The company is very open to some updates or new features; thus, it's customer-centric which is a high advantage. Its big asset is slide builder, the authoring tool. Besides, I appreciate manual assessment possibility as it opens new door to exciting experiences in terms of e-learning.

Cons: Tests & statistics are already on a good level but might be improved. Having said that, the platform is constantly developed so improving these two aspects is in progress.

Verified Reviewer
Senior Manager
Information Technology and Services, 11-50 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
February 7, 2023

"Overall great experience"

Pros: Great customer service, very satisfying product - easy to rollout and adopt.

Cons: No negative feedback yet from our team and users

Ivan S.
Head of Programme
Education Management, 51-200 employees
Used the software for: I used a free trial
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
May 25, 2023

"A modern and dynamic LMS platform for creatives"

Overall: Excellent.

Pros: The branding possibilities, the UX as well as the customer service.

Cons: Currently integrating video gaming features, which will improve interactivity.

Barbara V.
Education and Training Officer
Sports, 11-50 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
April 26, 2022

"Great experience with TheLearning Lab!"

Overall: TheLearning Lab is a great partner to develop a long lasting strategy of the learning activities. The support is always timely and effective. Frequently new features are developed based on the needs of the clients.

Pros: The authoring tool is very easy to use and allows the translation of the content via Google Chrome reducing costs and offerirng a better service (more than 100 languages available)

Cons: sometimes the templates are not fully customable but, with a discussion with the agency, I can express my requests and see if possible to implement.

Reasons for Choosing Learning Lab: For the authoring tool and for their experience with sport federations which allows to share within the group with clients with similar needs.
Rhianon B.
Programs Manager
Non-Profit Organization Management, 51-200 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
April 7, 2021

"Thoughtfully structured, easy to use LMS with clean design"

Overall: TheLearningLab has been incredibly helpful for our non-profit organization as we move into providing more online trainings around the world. This LMS is allowing us to scale both our internal staff training and the external training we provide to youth sport program managers worldwide in a way that is low-cost and actually fun! TheLearning Lab team have been super great to work with, always responding to any questions we have and even providing training and support via video calls when needed. We highly recommend them!

Pros: We thought very hard before selecting our LMS, and what we liked about TheLearning Lab was that the platform provided everything that we needed to launch our very first e-learning platform, with very little customization needed or technical know-how in terms of content creation. The team at TheLearning Lab are really e-learning professionals and met with us to help us learn about the potential for the platform and how it could fit with our needs. They also gave us some good tips about content creation since they provide this service to some clients (though we are creating our own course content in-house). We like that the backend structure where the courses are created actually mirrors how the courses appear to users. This sounds simple but some of the other course authoring softwares that we tried were really not intuitive to use at all! The simplicity of this LMS means that we will soon train several people on our team to help with creating and editing courses, meaning we can create content much faster. Other things we really like are: - Unlimited users at no extra cost (no hidden or unknown costs as we scale) - Ability to assign users to different audiences, gives it versatility that allows us to easily provide different content for staff training versus external online courses - Ability to set up single sign-on from our website - Gamification such as badges - Several other languages possible via integrated DeepL API key

Cons: Their LMS is missing a couple of the interactive features that a previous LMS had, for example the ability to give feedback for incorrect quiz answers (currently feedback is only possible for correct answers) and small things like flip cards with images (not just text). However TheLearningLab LMS is constantly being upgraded with new features and the Penceo team have been responsive to requests for additional features, which makes a big difference compared to dealing with a faceless software company.

Alternatives Considered: iSpring Suite, Moodle, Evolve and Opigno LMS
Reasons for Choosing Learning Lab: TheLearningLab provided all the key features we needed for creating attractive e-learning content, while not being overly complicated or very expensive. Some of the LMS options out there are extremely expensive, and the costs increase as you add more users which seemed like a big risk as e-learning is a new area for us. We also liked how it was easy to use in the backend, so we could imagine that our staff with little prior LMS experience could learn how to create or edit the course content.
Switched From: Moodle
Reasons for Switching to Learning Lab: Our original solution was an authoring tool called Evolve that we planned to connect to our existing Drupal website via the Moodle LMS. However we found Evolve to be too complicated to create courses in the backend, and with Moodle the courses were only available as pop-ups rather than being embedded in our website. There were issues with the Moodle customization overall as we found the default style to be clunky and much too complicated for our needs. We chose TheLearningLab because it is both an authoring tool and an LMS, and because we felt that their team are really forward-thinking and passionate about providing a great LMS solution.
Guillaume L.
CEO
Computer Software, 11-50 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
November 9, 2022

"Caoch your team so that everyone performs at their best."

Overall: The team always listens to your needs and quickly finds answers or shortcuts to help me achieve my goal.

Pros: The platform is very ergonomic and allows you to build all types of training programs.The point that impressed me the most and that I find very interesting is the coaching approach. It's not a classic LMS.With this platform you will be able to build real training and coaching models over the long term.

Cons: In the beginning, it was difficult to create content from scratch that didn't already exist.It wasn't easy to understand the organization of classes, courses and lessons.But with a quick training session with someone on the team, I took charge of creating my various lessons very easily.

Reasons for Choosing Learning Lab: Responsiveness of the team, sensitivity to design, technological innovation in learning techniques.know-how in content creation in addition to software.
Frank H.
Sales
Graphic Design, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
September 27, 2021

"We love TheLearning Lab, only real creative solution we found"

Overall: Very helpful team, great software. We love working with it as it is so easy to set up!

Pros: We were looking for a LMS and Authoring tool in one which was designed to set up courses with interactive video, mobile, infographics, gamification and which was particularly easy to style in our clients corporate identity.

Cons: The tool is quite new which means some of the features need to become a bit mature. But the great thing is that the dev team quickly adds new features and works close with us to achieve the best result. So in fact this turned out to be a strength

Alternatives Considered: Moodle and TalentLMS
Reasons for Choosing Learning Lab: More advanced and easy to work with. PLUS the great service and help
Switched From: TalentLMS
Reasons for Switching to Learning Lab: we needed a better branded portal and we wanted an advanced authoring tool within the app next to the SCORM solution