--- title: "Talkspace Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Talkspace Software - reviews, pricing plans, popular comparisons to other Telemedicine products and more." source_url: "https://www.capterra.com/p/214810/Talkspace/" page_type: "product" language: "en" --- # Talkspace Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Talkspace ## What is Talkspace? Talkspace is a leading virtual behavioral healthcare provider committed to helping people lead healthier, happier lives through access to high-quality mental healthcare. At Talkspace, we believe that mental healthcare is core to overall health and should be available to everyone. Talkspace pioneered the ability to text with a licensed therapist from anywhere and now offers a comprehensive suite of mental health services, including therapy for individuals, teens, and couples, as well as psychiatric treatment and medication management (18+). With Talkspace’s core therapy offerings, members are matched with one of thousands of licensed therapists within days and can engage in live video, audio, or chat sessions, and/or unlimited asynchronous text messaging sessions. All care offered at Talkspace is delivered through an easy-to-use, fully-encrypted web and mobile platform that meets HIPAA, federal, and state regulatory requirements. ## What is Talkspace used for? [Telemedicine](https://www.capterra.com/telemedicine-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $40000 Per User, Per Year Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Talkspace?[Manage this product listing](https://www.g2.com/products/talkspace/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Talkspace 3.5 (2) VS. [4.8 (535)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting Price $40000 Per User, Per Year Starting Price $54 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (2) Ease Of Use 4.6 (1,227) Value For Money 4.0 (1) Value For Money 4.7 (973) Customer Service 5.0 (1) Customer Service 4.8 (714) ## Talkspace alternatives [4.7 (971)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Doxy.me](https://www.capterra.com/p/158461/Doxy-me/) [4.6 (1,227)](https://www.capterra.com/p/158461/Doxy-me/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/158461/Doxy-me/) [Carepatron](https://www.capterra.com/p/195467/Care-Patron/) [4.4 (859)](https://www.capterra.com/p/195467/Care-Patron/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/195467/Care-Patron/) [Mend.io](https://www.capterra.com/p/165634/Mend-App/) [4.6 (920)](https://www.capterra.com/p/165634/Mend-App/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/165634/Mend-App/) ## FAQs about Talkspace Overview ### What company size and specific industries is Talkspace built for? Talkspace is designed for organizations of all sizes, including universities, school districts, cities, and government agencies, that want to support the mental health and wellbeing of their people. It is aimed at public sector, education, and employer groups seeking access to mental health services for employees, students, or residents. Features and Usability ### What are the key features of Talkspace? Talkspace offers appointment scheduling, chat/messaging, live chat, one-to-one messaging, and video conferencing for remote communication. It also includes remote treatment planning, progress tracking, goal setting/tracking, health monitoring, a self-service portal, API access, and compliance management with HIPAA compliant features. Getting Started and Support ### What customer support options does Talkspace offer? Talkspace provides Email/Help Desk, FAQ/Forum, and Phone Support. Support quality feedback is not available in the catalog data, so no user experience patterns can be described. These channels indicate multiple ways for users to seek help and find answers through direct contact or self-service resources. ## Features AI summary Based on 1,618 Telemedicine reviews Capterra reviewers highlight these as the features buyers care about most when choosing telemedicine software: - **Two-Way Audio & Video** (**68%** of reviewers rated this feature as critical) - **HIPAA Compliant** (**78%**) - **Charting** (**64%**) Talkspace includes **HIPAA Compliant**, which is a key requirement for protecting patient information and supporting secure virtual care. However, it does not include **Two-Way Audio & Video** or **Charting**. Instead, it offers **Video Conferencing** (**57%**) and **Appointment Scheduling** (**51%**), which still cover important telemedicine needs by helping providers manage virtual visits and organize patient sessions more efficiently, giving teams a more secure and structured way to deliver care. HIPAA Compliant 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Video Conferencing 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Connect with meeting participants remotely over video Appointment Scheduling 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Schedule appointments via a calendar One-to-One Messaging 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Send personal messages to clients or attendees Remote Treatment Planning 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Remotely create and access treatment plans tailored to individual patients based on symptoms API Application programming interface that allows for integration with other systems/databases Talkspace 11 features ### All Features - API: Application programming interface that allows for integration with other systems/databases - Appointment Scheduling: Schedule appointments via a calendar - Chat/Messaging: Communicate using direct chat or messages within the system - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Live Chat: Ability to chat online in real time - One-to-One Messaging: Send personal messages to clients or attendees - Remote Treatment Planning: Remotely create and access treatment plans tailored to individual patients based on symptoms - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Video Conferencing: Connect with meeting participants remotely over video --- Get Advice We can help you find the software with the features you need. Features 4.5 (2) 4.5 Based on 2 reviews ## Pricing Value for money 4.0 (1) Basic $40,000 Per User,Per Year Value for money 4.0 (1) 4.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 3.5 Based on 2 reviews Filter by rating 5(1) 4(0) 3(0) 2(1) 1(0) Mentioned topic Sorted by most recent WK Whitney K. US Rater Internet ### "I might not be here today if it wasn't for Talkspace" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 14, 2024 I matched with an amazing therapist at the beginning. It was the first major therapist/therapy I had utilized in quite a number of years. I was dealing with severe depression and anxiety, diagnosed PMDD and PPD. Pros I loved the daily access to my therapist. Having someone I could just text my feelings and thoughts out to at any time of day or night. Even if she wasn't responding right away, I knew it wouldn't be long. Cons The cost. I understand that it does take many major Insurances, however all I have is Medicaid. I am already on a limited income. For as long as I could, I stayed on the lowest plan they had, but ultimately cost was the ONLY deterrent for me. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AC anna C. Order opener Real Estate ### "Lack of care from therapists" 2.0 Overall Rating 2.0 2.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 3/10 May 5, 2022 Pros The website was easy to use and understand. Cons The care was lacking. The professional I spoke with was nice enough but didn’t seem to have an urgency to hell. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.