--- title: "Aptean Fashion & Apparel Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Aptean Fashion & Apparel Software - reviews, pricing plans, popular comparisons to other Apparel Management products and more." source_url: "https://www.capterra.com/p/214811/Exenta/" page_type: "product" language: "en" publication_date: "2026-09-28" --- # Aptean Fashion & Apparel Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 28, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Aptean Fashion & Apparel ## What is Aptean Fashion & Apparel? Aptean Fashion & Apparel is a comprehensive ERP designed specifically for the apparel, footwear, and accessories industries. It integrates production, inventory, and supply chain management into a single platform. Features like real-time inventory tracking, demand forecasting, and built-in EDI optimize workflows, reduce errors, and improve profitability. Its scalable architecture supports businesses of all sizes, ensuring flexibility for growth and evolving market needs. Advanced tools such as shop floor control, product lifecycle management, and financial reporting streamline operations, while seamless integrations with B2B/B2C platforms enable omnichannel success. Tailored for industry-specific challenges, Aptean Fashion & Apparel empowers brands to enhance productivity, adapt to consumer demands, and stay ahead in the competitive fashion market. ## What is Aptean Fashion & Apparel used for? [Apparel Management](https://www.capterra.com/apparel-management-software/)[Order Fulfillment](https://www.capterra.com/order-fulfillment-software/)[Product Data Management](https://www.capterra.com/product-data-management-software/) Top alternative Featured Overall rating Based on 28 user reviews Reviews sentiment Positive 79% Neutral 11% Negative 11% ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Aptean Fashion & Apparel?[Manage this product listing](https://www.g2.com/products/aptean-aptean-fashion-apparel/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Aptean Fashion & Apparel 4.1 (28) VS. [4.2 (1,133)](https://www.capterra.com/p/123794/Fishbowl/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (28) Ease Of Use 4.2 (207) Value For Money 4.0 (23) Value For Money 4.1 (175) Customer Service 4.1 (26) Customer Service 4.3 (197) ## Aptean Fashion & Apparel alternatives [4.4 (17)](https://www.capterra.com/p/13527/BatchMaster/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.4 (243)](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars Highest Rated [4.9 (19)](https://www.capterra.com/p/125475/QT9-ERP/reviews/) Starting price $20000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.6 (28)](https://www.capterra.com/p/178763/Total-ETO/reviews/) Starting price $9000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/214811/Exenta/alternatives/) ## FAQs about Aptean Fashion & Apparel Overview ### Which roles and teams benefit most from Aptean Apparel ERP? Aptean Apparel ERP is most used by finance leaders, operations teams, and IT administrators in apparel businesses. CFOs, controllers, and accounting managers rely on it for financial oversight and reporting, while operations, logistics, and planning leaders manage production, inventory, and order workflows. IT teams support system integration, administration, and data visibility across departments. Answer based on 28 reviews Overview ### What company size and industries is Aptean Apparel ERP built for? Aptean Apparel ERP is intended for mid-to-large apparel businesses, but reviewers are mostly small businesses at 85%, with 15% from midsize companies. It serves apparel and fashion brands most often, representing 70% of reviewers, followed by wholesale at 11% and retail at 7%, especially for footwear and accessories operations. Answer based on 28 reviews Features and Usability ### What are the key features of Aptean Apparel ERP? Aptean Apparel ERP offers accounting, financial reporting, inventory management, order processing, and warehouse management for apparel operations. It also includes product lifecycle management, production scheduling, bill of materials creation, quality management, traceability, and real-time analytics, supporting planning, sourcing, manufacturing, and distribution across multiple locations. Integrations ### Which third-party tools and platforms does Aptean Apparel ERP integrate with? Aptean Apparel ERP integrates with 10 third-party tools and platforms, including e-commerce, wholesale, shipping, and payments systems such as Brandboom, Descartes Sellercloud, FedEx Ship Manager, JOOR, NuORDER, PayTrace, Salsify, Shopify, Shopify POS, and authorize.net. Answer based on 2 reviews Getting Started and Support ### What training and onboarding options does Aptean Apparel ERP offer? Aptean Apparel ERP provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover group learning sessions, and documentation and videos offer self-paced reference materials for reviewing steps and features. Getting Started and Support ### What customer support options does Aptean Apparel ERP offer? Aptean Apparel ERP provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. No reviewer feedback on support is available here, so support experience details such as response times or helpfulness cannot be assessed from the provided information. ## Features AI summary Based on 208 Apparel Management reviews Capterra data shows that buyers of apparel management software rank the following features as their top priorities: - **Production Management** (**62%** of reviewers rated this feature as critical) - **Order Management** (**69%**) - **Billing & Invoicing** (**67%**) Aptean Apparel ERP supports all three features that reviewers value most: **Production Management**, **Order Management**, and **Billing & Invoicing**. Together, these capabilities help businesses coordinate production workflows, manage customer orders accurately, and handle billing with fewer delays, allowing teams to keep operations organized from manufacturing through payment. Production Management 3.3 (8) 50.00% of 8 reviewers that rated this feature as important or highly important Manage the end-to-end production process for manufacturing operations Order Management 3.9 (12) 83.33% of 12 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases Billing & Invoicing 3.9 (7) 85.71% of 7 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Shipping Management 3.8 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Manage and track orders being shipped to customers Purchasing & Receiving 2.3 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity Inventory Management 3.9 (12) 83.33% of 12 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Aptean Fashion & Apparel 88 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Bills of Material: Material list of manufacturing parts and associated costs - BOM Creation: Create bills of materials - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Change Management: Track and monitor efficient handling of all changes/transitions - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Data Visualization: Graphical representation of data - Defect Tracking: Process of tracking logged defects (errors) in a product or service to create new versions to fix the error - Delivery Management: Manage order deliveries until they are received by the customers - Demand Forecasting: Forecast customer demand using historical insights and simulations - Design Management: Collaborate on creating a product by sharing and adjusting designs through a shared portal - Digital Asset Management: Manage digital assets - Distribution Management: Financial management for all distribution-related activities, including inventory, warehouse, purchasing, sales, etc. - Document Management: Store, manage, and track all electronic documents in a centralized location - Documentation Management: Manage product specific documents in a categorized order - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - EDI: Transfer of data from one computer system to another - Electronic Payments: Electronically collect payments for goods or services - ERP integration: Integrate with existing ERP systems - File Management: Create, save, and store files - Financial Management: Plan, manage, and track the financial activities of an individual or organization - Financial Reporting: Generate reports to assess the financial performance of an organization - Forecasting: Form predictions based on past and present data/trends - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Optimization: Maintain and control the stock level of inventory - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Item Management: Collect, organize, and track inventory/product data including item numbers, descriptions, etc. - Lifecycle Management: Manage the end-to-end lifecycle, from initial setup/development to deployment and maintenance - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Master Record Management: Build a master repository to store entire business data in a categorized fashion - Material Requirements Planning: Material requirements planning software manages the scheduling and inventory control for manufacturers. - Materials Management: Process of planning, procuring and controlling material flows along with supplier evaluation and shipping - MES: Manufacturing execution systems focus on quality control in the production process. - Multi-Currency: Manage and handle various international currencies - Multi-Location: Manage and support multiple locations - Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Processing: Send / receive, process, and execute orders - Order Tracking: Track orders throughout the fulfillment process - Presentation Tools: Share and present designs - Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price. - Product Data Management: Capture, organize and track product-specific data and information in a centralized location - Product Lifecycle Management: Manage and track all stages of a product lifecycle, from its conception, design, development, and deployment - Production Management: Manage the end-to-end production process for manufacturing operations - Production Scheduling: Plan and schedule the use of production resources - Production Tracking: Track the production of materials and items over certain periods or seasons - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Purchase Order Management: Create, send, and track purchase orders and their statuses - Purchasing & Receiving: Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity - Quality Control: Ensure that quality requirements and standards are met across production processes - Quality Management: Focuses on improving processes by collecting data and spotting bottlenecks or other challenges. - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Requirements Management: Enables creation, management, and tracking of product requirements & features during product production/development - Retail Inventory Management: Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process - Returns Management: Track and facilitate returns of products sold - Sales Order Management: An order generated by a seller to a customer, containing details about products or services - Sales Reports: Reports specific to sales analysis for trends and strategies - Shipping Management: Manage and track orders being shipped to customers - Shop Floor Management: Manage and control operations that take place on the shop floor or factory floor - Status Tracking: Track the status over time for a request, process, asset, or transaction - Stock Management: Manage the buying, selling, and holding of stocks - Supplier Management: Manage all supplier data and operations - Supplier Quality Control: Qualify, select, and monitor supply chain partners - Supply Chain Management: Manage the planning and execution of supply chain activities - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Traceability: Track and document the history, application, or location of an item or activity - Version Control: Track revisions and updates made to files and navigate between different versions - Warehouse Management: Manage and track operations and inventory within warehouses - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.0 (28) 4.0 Based on 28 reviews ## Pricing Value for money 4.0 (23) ### Starting price Free trial not available Value for money 4.0 (23) 4.0 Based on 23 reviews ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Shopify POS](https://www.capterra.com/p/205337/Shopify-POS/)[ authorize.net](https://www.capterra.com/p/221412/authorizenet/)[ Brandboom](https://www.capterra.com/p/235520/Brandboom/)[ FedEx Ship Manager](https://www.capterra.com/p/210794/FedEx-Ship-Manager/)[ Salsify](https://www.capterra.com/p/147254/Salsify/)[ Descartes Sellercloud](https://www.capterra.com/p/160953/SellerCloud/)[ PayTrace](https://www.capterra.com/p/220016/PayTrace/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.1 (26) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (26) 4.1 Based on 26 reviews ## User reviews Overall rating 4.1 Based on 28 reviews Filter by rating 5(14) 4(8) 3(3) 2(1) 1(2) Mentioned topic Sorted by most recent KL Khimson L. It admin Electrical/Electronic Manufacturing ### "Comprehensive ERP Solution" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 August 17, 2026 Aptean Apparel ERP Momentis Edition is a specialized ERP solution that provides strong functionality for apparel and fashion companies. It does a good job of bringing inventory, sales, purchasing, production, and distribution information together in one system. The software can be complex to learn and may require knowledgeable administrators for customization and support, but once properly configured, it can be a valuable tool for managing apparel operations. Pros Designed specifically for apparel and fashion businesses Strong tools for managing inventory, orders, purchasing, and production Helps connect sales, manufacturing, and distribution processes Provides useful visibility into inventory and order status Supports complex apparel product structures, including styles, colors, and sizes Can improve efficiency by centralizing business information Cons Can have a significant learning curve for new users Interface can feel dated compared with newer cloud applications Customization and configuration may require specialized knowledge Reporting can require additional setup Implementation and training can take time Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. OR Omar R. Director of IT Apparel & Fashion ### "Apparel Business Systems was the right choice" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 1, 2023 Based on my previous experiences with several ERPs, the ABS team's exceptional responsiveness and helpfulness have been invaluable. Their deep understanding of our business processes and requirements surpasses what other ERP providers could have provided. Pros Our decision to choose ABS over NetSuite was based on several factors that highlighted the advantages of ABS. One key aspect was the user-friendliness of ABS, making it easy for our team to adapt to and utilize effectively. The seamless integration of ABS with our existing business processes was another compelling factor. The system's compatibility and simplicity facilitated a smooth transition, ensuring minimal disruptions and a quicker adoption of the solution. This ease of integration saved time and effort, allowing our organization to focus on core operations rather than dealing with complex customizations or extensive training. By prioritizing user-friendliness and seamless integration, ABS demonstrated its ability to enhance operational efficiency and align with our specific business needs, reinforcing its suitability as the chosen ERP solution. Cons We find the reporting features in ABS to be adequate, but not exceptionally advanced, which prompted us to integrate the Diver Platform as our chosen Business Intelligence solution. Alternatives considered [NetSuite](https://www.capterra.com/p/135757/NetSuite/) Reasons for choosing Aptean Fashion & Apparel After careful evaluation of different Enterprise Resource Planning solutions, we have chosen ABS over NetSuite due to several key factors. Firstly, the ABS solution is more cost-effective compared to NetSuite. Additionally, ABS offers an easier setup process, allowing for a smoother implementation without requiring extensive time and resources. ABS caters specifically to the needs of the apparel industry, providing industry-specific features and functionalities, whereas NetSuite requires customization to align with our business requirements. With ABS, you eliminate the need to involve other third-party companies, simplifying the vendor landscape and streamlining support and maintenance processes. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. TM Tamiko M. Accounting Manager Apparel & Fashion ### "Steel Grip Accounting Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 11, 2023 We are a unique case in that ABS was highly customized for us when we implemented it over 20 years ago. We recently updated to v16. By changing some of our processes to align with the ABS functions, out capabilities to manage and report have grown exponentially. Pros Most screens are easy to use. Navigation between screens is streamlined. It is nice to be able to toggle between two or more screens without exiting a screen. I love that we can pull up and print our own reports. Cons I would like to see more reporting options that are standard. I understand that nitro files can be downloaded and formatted but when there is a report consistently used, it would be nice to have that as a standard option. I would also like to see the GL auto update every day rather than me having to manually update through GL04. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BH Bobby H. IT Apparel & Fashion ### "ABS and what it means to Steel Grip Inc." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 2, 2023 We were seeing an overall bottleneck in production that seemed to be getting a bit worse with time. ABS has changed the game for us. We are constantly improving/analyzing our business processes to more align with the ABS software, and it most definitely pays off in every aspect.As we progress through cleaning up our process internally and incorporating more and more of our day to day operations directly into ABS we see an immediate improvement to both production and efficiency.Another issue we were having is being able to have our data "visible" to the management team. It was very difficult to query information prior to ABS. We now have 100's of options at our fingertips to get our data at a seconds notice. Pros ABS has been a blessing for Steel Grip. When it was first implemented aver 20 years ago we were doing most of our process by hand manually. Since then we have been through several versions of the software and with every new version we are stunned at the level of development.ABS allows for automatically handling a TON of the small tasks that can eat away at overall productivity. The software is very easy to setup, although time-consuming because of the sheer volume of options you have to set this product up EXACTLY the way you want it to handle your companies needs, pretty much no matter what that looks like.The data in the system (sales, products, inventory, etc.) is more visible and accessible than any other MRP software I've ever encountered. If there is some data you are looking for chances are if you set it correctly, there is an option to retrieve it. Cons I wish there was a better way to handle Cut-Ahead items (and Piecework in general). However, I'm under the impression that this development is in the works and we could be seeing this in the upcoming releases. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MA Mark Anthony C. IS Manager Retail ### "The best out of all the ERP I've worked with" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 7, 2022 Pros Have been using ABS for quite some time now, and I must say their support staff is one of the best out of all the ERP software I have work with. Their very knowledgeable not only about their product but also the overall flow of supply chain process. Having a small IT team within our company, ABS has continued to provide support when we needed them most and help resolve our issues and challenges on a timely manner.When customization is needed for our specific business needs, ABS has provided guidance and how the software can be configured without customization and more importantly the best approach when customization is needed.We are in the process of implementing their Warehouse Management System and looking forward to it. Cons Would like to have the session closed when users closes their browser as record locks seems to be happening frequently. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LQ Lorenzo Q. Director of Logistics Retail ### "Paul Stuart" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 30, 2022 What a great experience implementing ABS for our wholesale business, over the past year I’ve had the pleasure of leading this project and had nothing but a wonderful experience working hand in hand with the support team in ABS.ABS has helped us turn the business from a manual operation to a fully integrated operation. Pros Overall I like all features of the software, extremely user friendly and easy to navigate. Cons The Fact that not all reporting tools and or data can be exported in Excel. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. AN Anonymous User Customer Service Representative and Sales Support Apparel & Fashion ### "Exenta review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 17, 2022 Pros Easy to learn and navigate, puts all points into one location Cons All windows within the application only open within the one window Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 24, 2022 Thank you for your review! We are happy to hear you like the software and find it easy to learn and navigate! MD Miguel D. IT manager Apparel & Fashion ### "Not a reliable software and expensive" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 February 23, 2022 Pros there is always issues with exenta not reliable easy to install Cons Support was horrible until \[SENSITIVE CONTENT\] took over our account, she always follows up. After updates something always breaks and we get charged for fixing them. expensive support we get charged for fixing software errors. Issues occur and do not get resolved. if we had an issues we get charged for a TAN? Reasons for choosing Aptean Fashion & Apparel I did not choose exenta Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor March 1, 2022 Hi Miguel, We are sorry to hear of your disappointment and your less than satisfactory experience. We are committed to providing great customer service, and would like to make things right. If you'd like to discuss further, please contact us at (212) 279-5800. LA Lisa A. Chief Revenue Officer Consumer Goods ### "Does this functionality exist? One may never know." 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 23, 2022 Pros Unfortunately, I would be hard pressed to identify something that we like about this software. Cons While we have a laundry list of pain points with Exenta, what would be at the top of the "least" category is the level of customer support that is available from the Exenta team. The system is counterintuitive making our team, regardless of experience level, reliant on the Exenta team for guidance on processes, functionality, optimization, etc. We have requested one-on-one training on multiple occasions in which our staff, including our IT team, has been left with more questions and confusion than answers. When system functionality issues have been identified and support is requested, multiple emails and phone calls are required prior to any assistance being given regardless of the impact to our business. When we have escalated to higher management, improvements have been made however these have been short lived with no lasting improvement. At this point, we continue to use this program simply because we have invested a significant amount of time and resources in customizing it to meet our needs however, without immediate improvement in the level of service that we are provided, we will be cutting ties and finding more adequate solutions elsewhere. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor March 1, 2022 Hi Lisa, Thank you for taking the time to submit your review. Sorry to hear your experience has not met your expectations. If you're open to discussing further, please contact us at (212) 279-5800. LM Lisa M. Plant Manager Apparel & Fashion ### "Exenta Shopfloor " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 23, 2022 Will sing the praises of Shopfloor it has made all aspects of our Daily Manufacturing Needs easier to access. Another Plus is Support is Great! I personally work with \[SENSITIVE CONTENT\] a lot and he is always helpful and understands the system with and the world of Manufacturing. Pros Products Features and ease of use have helped improve our ability to monitor and control our Production/Quality/Cost Evaluations Cons I can't say I dislike anything about the product Switched from [Foxfire WMS](https://www.capterra.com/p/81928/Foxfire-WMS/) Wanted something more up to date with lots of monitoring options. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor March 1, 2022 Hi Lisa, We are so happy to hear your positive feedback! Thanks for being an Exenta from Aptean customer, and for taking time to review us. [View all Reviews](https://www.capterra.com/p/214811/Exenta/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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