# Aptean Apparel ERP Exenta Edition Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Aptean Apparel ERP Exenta Edition the right Apparel Management solution for you? Explore 8 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/214811/Exenta/reviews

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Aptean Apparel ERP Exenta Edition

3.4 (8)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Aptean Apparel ERP Exenta Edition

Ease of use

3.3

Customer Service

3.0

## Showing most helpful reviews

Showing 1-8 of 8 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Customer Service Representative and Sales Support  
Apparel & Fashion  
Used the software for: 6-12 months

### "Exenta review"

May 17, 2022

5.0

Pros

Easy to learn and navigate, puts all points into one location

Cons

All windows within the application only open within the one window

Review Source

Response from Aptean

May 24, 2022

Thank you for your review! We are happy to hear you like the software and find it easy to learn and navigate!

LM

Lisa M.  
Plant Manager  
Apparel & Fashion  
Used the software for: 2+ years

### "Exenta Shopfloor "

February 23, 2022

5.0

Will sing the praises of Shopfloor it has made all aspects of our Daily Manufacturing Needs easier to access. Another Plus is Support is Great! I personally work with \[SENSITIVE CONTENT\] a lot and he is always helpful and understands the system with and the world of Manufacturing.

Pros

Products Features and ease of use have helped improve our ability to monitor and control our Production/Quality/Cost Evaluations

Cons

I can't say I dislike anything about the product

Review Source

Response from Aptean

March 1, 2022

Hi Lisa, We are so happy to hear your positive feedback! Thanks for being an Exenta from Aptean customer, and for taking time to review us.

LA

Lisa A.  
Chief Revenue Officer  
Consumer Goods  
Used the software for: 2+ years

### "Does this functionality exist? One may never know."

February 23, 2022

1.0

Pros

Unfortunately, I would be hard pressed to identify something that we like about this software.

Cons

While we have a laundry list of pain points with Exenta, what would be at the top of the "least" category is the level of customer support that is available from the Exenta team. The system is counterintuitive making our team, regardless of experience level, reliant on the Exenta team for guidance on processes, functionality, optimization, etc. We have requested one-on-one training on multiple occasions in which our staff, including our IT team, has been left with more questions and confusion than answers. When system functionality issues have been identified and support is requested, multiple emails and phone calls are required prior to any assistance being given regardless of the impact to our business. When we have escalated to higher management, improvements have been made however these have been short lived with no lasting improvement. At this point, we continue to use this program simply because we have invested a significant amount of time and resources in customizing it to meet our needs however, without immediate improvement in the level of service that we are provided, we will be cutting ties and finding more adequate solutions elsewhere.

Review Source

Response from Aptean

March 1, 2022

Hi Lisa, Thank you for taking the time to submit your review. Sorry to hear your experience has not met your expectations. If you're open to discussing further, please contact us at (212) 279-5800.

CV

Chris V.  
COO  
Wholesale  
Used the software for: 2+ years

### "Exenta "

July 16, 2021

5.0

Overall, extremely happy with our move from Blue Cherry to Exenta

Pros

customer service is terrific report builder System upgrades and mods always work first time and are easy to install reports and task scheduler are fast FedEx/OPS process and ability to print labels in sequence

Cons

Improvements could be made on the following: Mass Update filters could be expanded Mass Production cancel screen could use more filters Missing options to view outbound EDI raw data

Reason for choosing Aptean Apparel ERP Exenta Edition

Main reason was customer service is terrific report builder System upgrades and mods always work first time and are easy to install reports and task scheduler are fast FedEx/OPS process and ability to print labels in sequence

Switched from

[BlueCherry](https://www.capterra.com/p/2895/BlueCherry/)

Bluecherry support was awful. Bugs taking years to fix and in some cases never fixed. New releases were difficult to install and never worked. New EDI mappings took forever to implement. Any enhancements would take forever,

Review Source

Response from Aptean

August 17, 2021

Chris, Thank you for taking the time to leave a review of Exenta!

iD

ilan D.  
DIR MIS  
Apparel & Fashion  
Used the software for: 2+ years

### "Gelmart Review"

July 16, 2021

4.0

Over the past 10 years the overall experience had been really good. Centralizing all the data into one system has been extremely helpful with the exception of the financials. We had some system issues on speed which have recently been addresses and resolved. I am sure there are more features that can be launched or utilized so constant communication is important. Yearly seminar is helpful to see what has changed but I think features need to be communicated more frequently.

Pros

When we initially purchased the software it gave us an all in one system with the exception of financials. We had a full blown operation so the fact that we had WMS integrated was awesome. System was pretty much easy to adapt to for most users. Easy interface and ability to limit users to modules they need. Reporting is good with the exception of some highly advanced reporting. Users want to run one report to obtain data and not several and have to put them together. Integration from a home grown 30 year old AS400 system was pretty good!

Cons

I think more top level reporting would be helpful or advanced reporting. We still pull multiple reports and have to combine them outside of Exenta. We need to work with your CS to see if any reports can actually do what we need as an all in one. We have looked to integrate with some external partners especially on the logistics side. When reviewing pricing was quite high for developing API's needed and all.

Alternatives considered

[BlueCherry](https://www.capterra.com/p/2895/BlueCherry/)

Reason for choosing Aptean Apparel ERP Exenta Edition

WMS was included at a reasonable cost.

Review Source

Response from Aptean

August 17, 2021

ilan, Thank you for taking the time to review Exenta!

JM

John M.  
Web Development & IT Manager  
Apparel & Fashion  
Used the software for: 2+ years

### "Do not recommend"

February 23, 2022

1.0

We have realized Exenta cannot support a fast-growing business. They have hindered progress on many initiatives due to lack of support and slow communications.

Pros

It has a lot of shiny features that they market to you

Cons

Every single process is convoluted. The software architecture is extremely dated. There is no API integration. Every single customization is expensive. Support is slow and unhelpful. They provide no documentation.

Review Source

Response from Aptean

March 1, 2022

Hi John, Thank you for taking time to submit a review. We're sorry to hear about your disappointment. Your feedback is important to us, and we'd like to discuss further in detail so we can make it right. Please contact us at (212) 279-5800 when convenient.

MD

Miguel D.  
IT manager  
Apparel & Fashion  
Used the software for: 2+ years

### "Not a reliable software and expensive"

February 23, 2022

2.0

Pros

there is always issues with exenta not reliable easy to install

Cons

Support was horrible until \[SENSITIVE CONTENT\] took over our account, she always follows up. After updates something always breaks and we get charged for fixing them. expensive support we get charged for fixing software errors. Issues occur and do not get resolved. if we had an issues we get charged for a TAN?

Reason for choosing Aptean Apparel ERP Exenta Edition

I did not choose exenta

Review Source

Response from Aptean

March 1, 2022

Hi Miguel, We are sorry to hear of your disappointment and your less than satisfactory experience. We are committed to providing great customer service, and would like to make things right. If you'd like to discuss further, please contact us at (212) 279-5800.

MA

Max A.  
CFO  
Apparel & Fashion  
Used the software for: 2+ years

### "no longer happy"

February 23, 2022

4.0

support has got much worse since you were acquired by Aptean. Your support was always expensive but now they are unreasonable. If not for the $2.0M we have expended over the last 6 years, we would look for other software as our ERP.

Pros

we are used to it with all of its shortcomings

Cons

What we like least NOW is report features, dashboards, support

Review Source

Response from Aptean

March 1, 2022

Hi Max, It's important to us that our customers are more than satisfied, and we would like the opportunity to help resolve your issues. Please reach out to us directly at your earliest convenience (212) 279-5800.

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