# Harbortouch Onyx POS Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Harbortouch Onyx POS Software - reviews, pricing plans, popular comparisons to other Retail POS System products and more. Source: https://www.capterra.com/p/214817/Harbortouch-Onyx-POS --- # Harbortouch Onyx POS Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on December 14, 2025 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Harbortouch Onyx POS ## What is Harbortouch Onyx POS? Retail management system that helps businesses with order management, menu set-up, table tracking, discount pricing, and more. ## What is Harbortouch Onyx POS used for? [Retail POS System](https://www.capterra.com/retail-pos-system-software/) Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Harbortouch Onyx POS?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.shift4.com&name=Harbortouch Onyx POS) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Harbortouch Onyx POS 3.0 (1) VS. [### FROG](https://www.capterra.com/p/241589/FROG/) [4.3 (3)](https://www.capterra.com/p/241589/FROG/#reviews) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.0 (1) Ease Of Use 4.3 (3) Value For Money 2.0 (1) Value For Money 4.3 (3) Customer Service 1.0 (1) Customer Service 4.7 (3) ## Harbortouch Onyx POS alternatives [Flooid](https://www.capterra.com/p/231190/Flooid/) [2.5 (2)](https://www.capterra.com/p/231190/Flooid/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/231190/Flooid/) ## Pricing Value for money 2.0 (1) ### Starting price Contact vendor for pricing Free trial not available Value for money 2.0 (1) 2.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 1.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 1.0 (1) 1.0 Based on 1 reviews ## User reviews Overall rating 3.0 Based on 1 reviews Filter by rating 5(0) 4(0) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent MM Mike M. Owner Restaurants ### "Harbortouch is it a POS or a pos?" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 November 27, 2023 The overall experience was negative. From the failed implementation to so many years of headaches and system patches it just wasn't worth it. Losing all of our business data after so many years of work was simply disheartening. Pros Modern look, screen was responsive to touch. Reporting functions were adequate for our needs. Employee clock in functions were nice even though it didn't force logout employees at end of business. Cons The company does not respect your data privacy as in they shared all of our business records with another customer and at the same time locked us out so we were unable to process our state quarterly taxes. They provide system updates without warning and typically during the busiest part of the day when tickets are running rampant the system updates and reboots. The system lacks inventory control at any useable level. Say you are tracking gray goose vodka by the shot. Well if you create a bloody mary and have optional vodkas i.e. gray goose the system will not remove the shot from your inventory. Same goes for any item you can think of for an upcharge, the item remains in inventory. Customer support is mainly offshore and extremely difficult to understand the dialect. The printers are proprietary so you are forced to buy hardware from them. The initial implementation was horrible. So many things went wrong we wanted to throw it out in the parking lot. We did lose customers over the implementation as people didn't have patience enough for the rough spots. I would pay money to see the episode of John T trying to set this nightmare up. If he thinks bartenders giving away drinks is a crime he should see what this system does to employee and customer morale. To this date we still have not received our business reports for the last quarter we were in business. BTW we sold our business and transferred the product to the new owners so that was a blessing but a curse as in everything we had online was lost at that moment. Reasons for choosing Harbortouch Onyx POS False promises, deceptive sales, sharp looking hardware. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)