--- title: "Ballbutton Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Ballbutton Software - reviews, pricing plans, popular comparisons to other Fitness products and more." source_url: "https://www.capterra.com/p/214829/Ballbutton/" page_type: "product" language: "en" --- # Ballbutton Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 7, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Ballbutton ## What is Ballbutton? Simply The Best! Schedule your private demo now! ## What is Ballbutton used for? [Club Management](https://www.capterra.com/club-management-software/)[Fitness](https://www.capterra.com/fitness-software/)[Membership Management](https://www.capterra.com/membership-management-software/) Top alternative Featured Overall rating Based on 11 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $299 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Ballbutton?[Manage this product listing](https://www.g2.com/products/ballbutton/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Ballbutton 4.9 (11) VS. [4.3 (148)](https://www.capterra.com/p/198905/SmartRec/reviews/) Starting Price $299 Flat Rate, Per Month Starting Price $99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (11) Ease Of Use 4.1 (172) Value For Money 5.0 (11) Value For Money 4.1 (154) Customer Service 5.0 (11) Customer Service 4.6 (167) ## Ballbutton alternatives Highest Rated [GymMaster](https://www.capterra.com/p/57469/GymMaster/) [4.7 (172)](https://www.capterra.com/p/57469/GymMaster/reviews/) Starting price $89.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/57469/GymMaster/) [Clubworx](https://www.capterra.com/p/141410/ClubWorx/) [4.6 (79)](https://www.capterra.com/p/141410/ClubWorx/reviews/) Starting price $109.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/141410/ClubWorx/) [WellnessLiving](https://www.capterra.com/p/145039/WellnessLiving/) [4.4 (613)](https://www.capterra.com/p/145039/WellnessLiving/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/145039/WellnessLiving/) [ABC Glofox](https://www.capterra.com/p/136861/Glofox/) [4.4 (356)](https://www.capterra.com/p/136861/Glofox/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/136861/Glofox/) ## FAQs about Ballbutton Overview ### Which roles and teams benefit most from Ballbutton? Ballbutton is most used by tennis directors, head coaches, and athletic program leaders who need to organize lessons, clinics, and player communication. Club owners, managing directors, and managers benefit from streamlined scheduling, program oversight, and operational visibility, while junior and adult tennis coordinators use it to manage participation and improve member experience. Answer based on 11 reviews Overview ### What company size and specific industries is Ballbutton built for? Ballbutton is designed for modern clubs of any size that manage bookings, payments, programs, lessons, teams, and memberships. It fits club-based businesses in sports, recreation, and membership services that need tools for scheduling, billing, and member management. Features and Usability ### What are the key features of Ballbutton? Ballbutton offers membership management, CRM, and client database tools, plus scheduling features such as appointment management, class scheduling, event scheduling, and reservation management. It also includes billing and invoicing, payment processing, online booking and registration, reporting and analytics, access controls/permissions, and third-party integrations. Getting Started and Support ### What training and onboarding options does Ballbutton offer? Ballbutton provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided setup, webinars offer scheduled learning sessions, documentation serves as written reference material, and videos provide visual, self-paced instruction for teams getting started. Getting Started and Support ### What customer support options does Ballbutton offer? Ballbutton provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. It gives users multiple ways to reach support and find answers, but no reviewer feedback is available to describe response speed, staff helpfulness, or common support frustrations. ## Features AI summary Based on 2,719 Fitness reviews Capterra data shows that buyers of fitness software rank the following features as their top priorities: - **Client Management** (**56%** of reviewers rated this feature as critical) - **Online Booking** (**60%**) - **Electronic Payments** (**54%**) Ballbutton supports all three features reviewers value most: **Client Management**, **Online Booking**, and **Electronic Payments**. Together, these capabilities help businesses manage member relationships, let clients schedule sessions more easily, and process payments faster, allowing teams to run day-to-day operations more efficiently. Online Booking 5.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Membership Management 5.0 (3) 0.00% of 3 reviewers that rated this feature as important or highly important Database of members to track personal information of individuals and families Attendance Tracking 4.8 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Track the attendance of specific individuals or groups Visitor Management 4.8 (4) 0.00% of 4 reviewers that rated this feature as important or highly important Allow organizations to streamline the check-in process for visitors. Payment Processing 5.0 (3) 0.00% of 3 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Website Management 4.7 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Built-in website builder or integration with third-party site Ballbutton 99 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendance Tracking: Track the attendance of specific individuals or groups - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Class Management: Create and schedule group classes, recurring appointments, and private sessions, etc. - Class Scheduling: Schedule in-person or online classes - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Committee Management: Manage a group of members established for coordinating plans, programs, or other initiatives - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contract/License Management: Track, store, and access client contracts or licenses - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Accounts: Record customer information, purchase history, and other notes - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Dues Management: Track and collect membership dues - Electronic Payments: Electronically collect payments for goods or services - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Enrollments/Onboarding: Manage the enrollment and onboarding of all new members and accepted applications - Event Calendar: A list of events with their respective dates - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Scheduling: Plan an event's time and location - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - Instructor Management: Manage the instructor/teacher's schedule, tasks, responsibilities - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Member Accounts: Accounts held by members of an organization - Member Communication: Contact members listed in the database through email, SMS, social, phone, etc. - Member Database: Add, store and access information pertaining to members - Member Directory: Comprehensive list that contains information and details of all the members associated with a particular organization or group - Member Management: Centralizing administrative & communication processes of an organization's members - Member Portal: Online gateway through which members can access/update personal information - Member Types: Handle various types of membership based on groupings - Membership Management: Database of members to track personal information of individuals and families - Membership Renewals: Conveniently automatically renew memberships at the end of subscriptions - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Mobile App: Access the system via a mobile application - Multi-Location: Manage and support multiple locations - Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service - Online Booking: Book meetings and appointments through a website or digital platform - Online Payments: Accept and process online payment transactions - Online Registration: Real-time registration over the web - Parent Portal: Portal for parents to see and update childrens' info, track progress & more - Payment Processing: Accept, record, and reconcile financial transactions - PCI Compliance: Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS) - Personalization: Adjust communications based on previous interactions or personal preferences - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price. - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting: Empower brands with an intelligent reporting tool and dashborads to provide visibility into number of viewers, likes, number of asked questions, and chat entries, total number of clicks, CTR, and entire stream health - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reservation System: Facilitates member reservations of tee times, reserving golf carts, equipment, and golf caddies for members. - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Sales Reports: Reports specific to sales analysis for trends and strategies - Scheduling: Plan availability and assign specific time slots for tasks and resources - Self Check-In/Check-Out: Check-in and out via a mobile device or kiosk - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Staff Management: Schedule shifts for staff/employees, track hours worked, and manage staff payroll - Team Management: Organizing a group of people to accomplish a task - Tee Sheet Management: Ability to manage and book course tee times online, tee time intervals, and tee sheet templates/changes - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Visitor Management: Allow organizations to streamline the check-in process for visitors. - Wait List Management: Record, update and manage waiting lists - Website Integration: Seamlessly integrates with 3rd party websites - Website Management: Built-in website builder or integration with third-party site --- Get Advice We can help you find the software with the features you need. Features 4.9 (11) 4.9 Based on 11 reviews ## Pricing Value for money 5.0 (11) Full Suite $299.00 Flat Rate,Per Month Value for money 5.0 (11) 5.0 Based on 11 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (11) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (11) 5.0 Based on 11 reviews ## User reviews Overall rating 4.9 Based on 11 reviews Filter by rating 5(10) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent GT Gary T. Athletic Director Recreational Facilities and Services ### "Great service and product " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 19, 2021 Excellent company Pros easy to use , personal service and problems solved immediately. Training the staff was easy and professional. Cons Every problem that we have experienced, BallButton has taken care of. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. VU Victor U. Managing Director Recreational Facilities and Services ### "Managing DIrector" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 12, 2021 We have grown as a company post Covid closure and BB has helps us tremendously. Pros Its is built on a modern platform with a very professional look. Ball Button clearly understands the complexity of our industry and has provides many solutions that have helped tremendously. It has expedited all of our processes. Cons Change is difficult for all business. Ball Button assisted us throughout this process. Due to regional differences (East Coast vs West Coast) we have different names for certain activities. It was challenging to understand and label our activities with the labels in BB. All was learned and corrected in a short period of time. Switched from [Club Automation](https://www.capterra.com/p/130770/Club-Automation/) Club Automation did not provide us the flexibility we need to operate our business in the manner we felt it need to be done. Cost was a major issue as well. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor August 20, 2021 Thank you, Victor! We will always go above and beyond for you! BH Brent H. Director of Adult Tennis Programming Entertainment ### "A great product " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 7, 2021 Very awesome, overall experience Pros The software is very user-friendly. It does not take long to get the hang of the software Cons We haven’t come across any pitfalls that haven’t been fixed or dealt with. Switched from [Northstar Club Management Software](https://www.capterra.com/p/87109/Northstar-Club-Management/) Not user-friendly did not have convenience of the app. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor August 19, 2021 Thank you for the kind words, Brent!! MS Mike S. Manager Real Estate ### "Ballbutton Solves a Challenge Well and Simply" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 3, 2021 Ballbutton solved a big scheduling problem for our club. Now we worry about playing, not scheduling. Pros We are a simple club organization. Ballbutton does everything we need simply and in a relatively user-friendly way. Excellent feedback from our club members. Ballbutton management has been extremely collaborative and very supportive. Cons Nothing to speak of. Every minor glitch or issue has been speedily addressed by Ballbutton's management. Reasons for choosing Ballbutton They were responsive to our needs. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. AC andrew C. Director of Junior Tennis Professional Training & Coaching ### "Country Club Tennis" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 2, 2021 Great Pros Customer service is great and the ability to customize to you needs is very helpful! Cons Very few things were not fixable with a simple phone call or email. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor August 4, 2021 Thank you! Our customers deserve the best, and we will always deliver the best customer service! JL Jeffrey L. Owner Sports ### "Ball Button Review - MTC" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 2, 2021 Pros Ball Button is hands down the best software plat form I have come across to us at my club. period. Cons Would love to see a court sheet on the app. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor August 4, 2021 Thank you! Our customers deserve the best, and we will always deliver the best product and customer service! TE Timothy E. Tennis Chair Sports ### "Ballbutton hits a Winner" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 14, 2021 The overall experience has been stellar. Now that our clientele has been using it for a while, they are able to schedule tennis and paddle courts with great ease. Tech support responds promptly and professionally and is able to address any concerns. Pros Easy to implement Outstanding Customer service, support and training Web and mobile apps Amazingly easy to schedule courts Cons It took a while for our users to become accustomed to the software, but that was due to lack of familiarity by our users with scheduling this way. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor May 20, 2021 We are honored to have a customer like you, Tim! Thank You! MN Molly N. Club owner Sports ### "Ballbutton for the win 🤍" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 4, 2021 My experience with the \[SENSITIVE CONTENT HIDDEN\] has been nothing but positive. I can’t recommend him and ballbutton enough!! Pros Easy to use. Quick. Accessible on phone, laptop, and iPad. \[SENSITIVE CONTENT HIDDEN\] and support team are ALWAYS there if anything came up. Payment system is integrated within platform. Cons Integration was very simple, everyone had an easy time getting used to the new software. Nothing negative to report. Alternatives considered [CourtReserve](https://www.capterra.com/p/152562/CourtReserve/) Reasons for choosing Ballbutton I chose ballbutton bc of my FaceTime call with \[SENSITIVE CONTENT HIDDEN\] that involved a product run through in real time. His excitement and love for his product was clear. There were also many new developments in the works. I wanted to be a part of the wonderful ballbutton community. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DN Derrick N. Head Coach Sports ### "Feature Packed Reservation Software" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 30, 2020 The overall experience with BallButton has been great! The customer service is superb! Even though we have run into some occasional bugs with some features, their customer service replied immediately and fixed the problem quickly. Pros BallButton is easy to use but does take some time to get acquainted with all the features it provides. Having a club that has multiple locations with different hours and court layout, BallButton was able to accommodate our unique guidelines and regulations we have with our members to ensure fairness and efficiency. Cons Aside from some bugs in some of the newer features, there isn't too much to complain about. I do wish that some of the design elements would be geared towards other racket sports as well since it is mainly focused on tennis. Reasons for choosing Ballbutton Customer service was better than all other platforms. Price was not the cheapest but the customer service was much better than the cheapest platform. Also, the speed of the cheapest platform was too slow. At times, the cheapest platform would take minutes to go from page to page while navigating through the back-end of their settings. Ballbutton had the features we wanted, it was fast, and the customer service was excellent! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RD Rikus D. Associate Head Coach Sports ### "No Brainer " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 24, 2020 Have had great customer service throughout, New features regularly added, Open to feedback and customizing to indivual scenarios Pros Very wide range of features Great visual design Great management Ease of Use Cons None really - slight learning with with anything new but haven't had any issues Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 29, 2020 Rikus, thank you so much for the feedback! We appreciate you business. Customer satisfaction and customer support are paramount values for Ballbutton. We are happy you love Ballbutton! 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