# Ballbutton Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Ballbutton the right Fitness solution for you? Explore 11 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/214829/Ballbutton/reviews --- Ballbutton 4.9 (11) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Ballbutton Ease of use 4.9 Customer Service 5.0 ## Showing most helpful reviews Showing 1-11 of 11 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VU Victor U. Managing Director Recreational Facilities and Services Used the software for: 1-2 years ### "Managing DIrector" August 12, 2021 5.0 We have grown as a company post Covid closure and BB has helps us tremendously. Pros Its is built on a modern platform with a very professional look. Ball Button clearly understands the complexity of our industry and has provides many solutions that have helped tremendously. It has expedited all of our processes. Cons Change is difficult for all business. Ball Button assisted us throughout this process. Due to regional differences (East Coast vs West Coast) we have different names for certain activities. It was challenging to understand and label our activities with the labels in BB. All was learned and corrected in a short period of time. Switched from [Club Automation](https://www.capterra.com/p/130770/Club-Automation/) Club Automation did not provide us the flexibility we need to operate our business in the manner we felt it need to be done. Cost was a major issue as well. Review Source Response from Ballbutton August 20, 2021 Thank you, Victor! We will always go above and beyond for you! MN Molly N. Club owner Sports Used the software for: 6-12 months ### "Ballbutton for the win 🤍" January 4, 2021 5.0 My experience with the \[SENSITIVE CONTENT HIDDEN\] has been nothing but positive. I can’t recommend him and ballbutton enough!! Pros Easy to use. Quick. Accessible on phone, laptop, and iPad. \[SENSITIVE CONTENT HIDDEN\] and support team are ALWAYS there if anything came up. Payment system is integrated within platform. Cons Integration was very simple, everyone had an easy time getting used to the new software. Nothing negative to report. Alternatives considered [CourtReserve](https://www.capterra.com/p/152562/CourtReserve/) Reason for choosing Ballbutton I chose ballbutton bc of my FaceTime call with \[SENSITIVE CONTENT HIDDEN\] that involved a product run through in real time. His excitement and love for his product was clear. There were also many new developments in the works. I wanted to be a part of the wonderful ballbutton community. Review Source DN Derrick N. Head Coach Sports Used the software for: Less than 6 months ### "Feature Packed Reservation Software" December 30, 2020 4.0 The overall experience with BallButton has been great! The customer service is superb! Even though we have run into some occasional bugs with some features, their customer service replied immediately and fixed the problem quickly. Pros BallButton is easy to use but does take some time to get acquainted with all the features it provides. Having a club that has multiple locations with different hours and court layout, BallButton was able to accommodate our unique guidelines and regulations we have with our members to ensure fairness and efficiency. Cons Aside from some bugs in some of the newer features, there isn't too much to complain about. I do wish that some of the design elements would be geared towards other racket sports as well since it is mainly focused on tennis. Reason for choosing Ballbutton Customer service was better than all other platforms. Price was not the cheapest but the customer service was much better than the cheapest platform. Also, the speed of the cheapest platform was too slow. At times, the cheapest platform would take minutes to go from page to page while navigating through the back-end of their settings. Ballbutton had the features we wanted, it was fast, and the customer service was excellent! Review Source BH Brent H. Director of Adult Tennis Programming Entertainment Used the software for: 6-12 months ### "A great product " August 7, 2021 5.0 Very awesome, overall experience Pros The software is very user-friendly. It does not take long to get the hang of the software Cons We haven’t come across any pitfalls that haven’t been fixed or dealt with. Switched from [Northstar Club Management Software](https://www.capterra.com/p/87109/Northstar-Club-Management/) Not user-friendly did not have convenience of the app. Review Source Response from Ballbutton August 19, 2021 Thank you for the kind words, Brent!! aC andrew C. Director of Junior Tennis Professional Training & Coaching Used the software for: 6-12 months ### "Country Club Tennis" August 2, 2021 5.0 Great Pros Customer service is great and the ability to customize to you needs is very helpful! Cons Very few things were not fixable with a simple phone call or email. Review Source Response from Ballbutton August 4, 2021 Thank you! Our customers deserve the best, and we will always deliver the best customer service! RD Rikus D. Associate Head Coach Sports Used the software for: 2+ years ### "No Brainer " December 24, 2020 5.0 Have had great customer service throughout, New features regularly added, Open to feedback and customizing to indivual scenarios Pros Very wide range of features Great visual design Great management Ease of Use Cons None really - slight learning with with anything new but haven't had any issues Review Source Response from Ballbutton December 29, 2020 Rikus, thank you so much for the feedback! We appreciate you business. Customer satisfaction and customer support are paramount values for Ballbutton. We are happy you love Ballbutton! JL Jeffrey L. Owner Sports Used the software for: 1-2 years ### "Ball Button Review - MTC" August 2, 2021 5.0 Pros Ball Button is hands down the best software plat form I have come across to us at my club. period. Cons Would love to see a court sheet on the app. Review Source Response from Ballbutton August 4, 2021 Thank you! Our customers deserve the best, and we will always deliver the best product and customer service! TG Tsolak G. Tennis director Sports Used the software for: 1-2 years ### "Ballbutton the best software " December 23, 2020 5.0 The best software I have ever seen. Compared to my last clubs software which was a nightmare to use. Ballbutton is so much more interesting and easy to use and has futures that makes sense for the clubs to have. Some have absolutely no business in being affiliated with sports clubs. Pros Very easy to navigate, book, cancel, modify compare to the rest. Cons There is nothing to mention. Everything is very well implemented and easy to use. There is nothing missing that you may need later. Review Source Response from Ballbutton December 29, 2020 Thank you so much for the feedback! We will keep delivering and beyond! TE Timothy E. Tennis Chair Sports Used the software for: 6-12 months ### "Ballbutton hits a Winner" May 14, 2021 5.0 The overall experience has been stellar. Now that our clientele has been using it for a while, they are able to schedule tennis and paddle courts with great ease. Tech support responds promptly and professionally and is able to address any concerns. Pros Easy to implement Outstanding Customer service, support and training Web and mobile apps Amazingly easy to schedule courts Cons It took a while for our users to become accustomed to the software, but that was due to lack of familiarity by our users with scheduling this way. Review Source Response from Ballbutton May 20, 2021 We are honored to have a customer like you, Tim! Thank You! MS Mike S. Manager Real Estate Used the software for: Less than 6 months ### "Ballbutton Solves a Challenge Well and Simply" August 3, 2021 5.0 Ballbutton solved a big scheduling problem for our club. Now we worry about playing, not scheduling. Pros We are a simple club organization. Ballbutton does everything we need simply and in a relatively user-friendly way. Excellent feedback from our club members. Ballbutton management has been extremely collaborative and very supportive. Cons Nothing to speak of. Every minor glitch or issue has been speedily addressed by Ballbutton's management. Reason for choosing Ballbutton They were responsive to our needs. Review Source GT Gary T. Athletic Director Recreational Facilities and Services Used the software for: Less than 6 months ### "Great service and product " August 19, 2021 5.0 Excellent company Pros easy to use , personal service and problems solved immediately. Training the staff was easy and professional. Cons Every problem that we have experienced, BallButton has taken care of. 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