--- title: "Ali Reviews Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Ali Reviews Software - reviews, pricing plans, popular comparisons to other Review Management products and more." source_url: "https://www.capterra.com/p/214843/Ali-Reviews/" page_type: "product" language: "en" --- # Ali Reviews Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Ali Reviews ## What is Ali Reviews? True of a rating of 4.9/5 stars on Shopify, Ali Reviews offers helpful and unique features, such as sending automated review requests via email and SMS, encouraging customers to write reviews with discount codes, and reducing cart abandonment rates by using review widgets and more. It is a powerful app to build trust and - most importantly - boost conversion. Ali Reviews is fully responsive to Shopify themes. We offer 4 pricing plans starting from $9.9 per month and a 7-day free trial. ## What is Ali Reviews used for? [Review Management](https://www.capterra.com/review-management-software/) Top alternative Featured Overall rating Based on 7 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $9.9 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Ali Reviews?[Manage this product listing](https://www.g2.com/products/onecommerce-ecommerce-sales-solution/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Ali Reviews 4.6 (7) VS. [4.6 (1,483)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting Price $9.9 Flat Rate, Per Month Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (7) Ease Of Use 4.6 (1,443) Value For Money 4.8 (6) Value For Money 4.4 (1,246) Customer Service 5.0 (6) Customer Service 4.6 (1,396) ## Ali Reviews alternatives [4.6 (496)](https://www.capterra.com/p/153475/FieldPulse/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [4.7 (2,745)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.7 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.3 (117)](https://www.capterra.com/p/207701/Hibu/reviews/) Starting price $449.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 80% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/214843/Ali-Reviews/alternatives/) ## FAQs about Ali Reviews Overview ### What company size and specific industries is Ali Reviews built for? Ali Reviews is designed for Shopify stores of all sizes, including small, mid-sized, and large businesses. It is built for e-commerce merchants that want to collect social proof and improve conversion rates, making it a fit for online retail operations across a wide range of store sizes. Features and Usability ### What are the key features of Ali Reviews? Ali Reviews offers ratings and reviews management, review requests, review notifications, and review monitoring for collecting and tracking customer feedback. It also includes response management, negative feedback management, reporting and statistics, performance metrics, email management, SMS messaging, social media integration, widgets, and review badge management. Integrations ### Which third-party tools and platforms does Ali Reviews integrate with? Ali Reviews integrates with 2 third-party tools: GemPages and Rise. These integrations cover page building and store growth workflows, giving merchants options for connecting reviews with product landing pages and promotional features inside their Shopify setup. Answer based on 1 reviews Getting Started and Support ### What training and onboarding options does Ali Reviews offer? Ali Reviews provides documentation and videos to help teams get started. Documentation supports self-paced reference for setup steps and product details, while videos offer visual guidance for learning features and reviewing common tasks at a practical pace. Getting Started and Support ### What customer support options does Ali Reviews offer? Ali Reviews provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. No reviewer feedback on support is available here, so user experience details such as response speed, helpfulness, or common frustrations cannot be confirmed from the provided data. ## Features AI summary Based on 2,212 Review Management reviews Capterra data shows that buyers of review management software rank the following features as their top priorities: - **Review Request** (**56%** of reviewers rated this feature as critical) - **Feedback Management** (**50%**) - **Review Monitoring** (**48%**) Ali Reviews supports all three features that reviewers rate most important: **Review Request**, **Feedback Management**, and **Review Monitoring**. Together, these capabilities help businesses collect more customer reviews, manage incoming feedback in one place, and keep track of review activity across channels, allowing teams to respond faster and build trust with shoppers. Review Request 5.0 (3) 0.00% of 3 reviewers that rated this feature as important or highly important Allows businesses to request reviews from their customers Review Monitoring 5.0 (3) 0.00% of 3 reviewers that rated this feature as important or highly important Automatically monitor and receive alerts for any new online reviews Negative Feedback Management 5.0 (3) 0.00% of 3 reviewers that rated this feature as important or highly important Identify, track, and respond to negative feedback Dashboard 5.0 (4) 0.00% of 4 reviewers that rated this feature as important or highly important Assembly of graphs and charts for visualizing and tracking statistics/metrics Response Management 5.0 (4) 0.00% of 4 reviewers that rated this feature as important or highly important Planning and managing of resources and procedures to mitigate the impact of events and incidents Review Badge Management 5.0 (4) 0.00% of 4 reviewers that rated this feature as important or highly important Allows businesses to manage badges from review websites. Ali Reviews 18 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Assembly of graphs and charts for visualizing and tracking statistics/metrics Manage, store and organize emails within the system or via third-party apps Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Observe and track the demand, usage, progress or quality of a system, product, or user Identify, track, and respond to negative feedback A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Ratings/Reviews Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Planning and managing of resources and procedures to mitigate the impact of events and incidents Allows businesses to manage badges from review websites. Automatically monitor and receive alerts for any new online reviews Notifies a business when a review is left Allows businesses to request reviews from their customers Send messages via SMS Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Allows businesses to share their videos on social media. An extended application or connector that enables users to perform additional services with their current set of tools Features 4.7 (7) 4.7 Based on 7 reviews ## Pricing Value for money 4.8 (6) Free Trial Basic $9.90 Flat Rate,Per Month Value for money 4.8 (6) 4.8 Based on 6 reviews ## Integrations [ Rise](https://www.capterra.com/p/163570/Rise/)[ GemPages](https://www.capterra.com/p/228368/GemPages/) ## Support, customer service and training options Customer Service 5.0 (6) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (6) 5.0 Based on 6 reviews ## User reviews Overall rating 4.6 Based on 7 reviews Filter by rating 5(5) 4(1) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent BM Bryll M. Store developer and designer Import and Export ### "\[sensitive content hidden\] was so helpful and professional" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 25, 2023 Very good experience with \[sensitive content hidden\]. Pros The support of \[sensitive content hidden\], she was very helpful and professional. Cons it's sad that Shopify removed the "edit review" function. But i guess it's fair enough. Reasons for choosing Ali Reviews perfect with gempages Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SA Saffet A. Procurement Manager Electrical/Electronic Manufacturing ### "Not bed but definitely not good as well" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 January 22, 2023 Pros The Ali Reviews are easy to use. I like to use it Cons It is too expensive. The free version need to give more Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ZJ Zan J. Media Business Supplies and Equipment ### "Ali Reviews" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 1, 2022 Very satisfied Pros The costumer support is great! This woman has helped me setup reviews. Cons nothing if i am honest it is very nice and easy to use. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MP Michael P. Entrepreneur Apparel & Fashion ### "So far... so good!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 12, 2022 My brief experience with Ali Reviews has been one that cannot be forgotten. In my time of need to further improve my store and my knowledge of e-commerce, the Ali Reviews team was great. The application is perfect for beginners in the world of e-commerce or those well versed. My support agent, Chouxie, was a true delight. A sweet and intelligent girl that was helpful in every question I had about the application or its many features! She even assisted with setting up m\\the product review stars on the page. 10/10 experience so far, Ali Reviews! Pros I like the versatility of Ali Reviews and its integration with other apps. Simple UI for ease of usability, but advanced enough to have many in-depth options. Cons None at the moment, everything seems to be working flawlessly. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. GT Graeme T. NA Accounting ### "Very helpful" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 4, 2022 Pros The virtual assistant \[SENSITIVE CONTENT\] was very helpful Cons Nothing I really liked it ...................... Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Richmond Y. Get the best Internet ### "Awesome, this app is really cool, easy to use and is less expensive with a free trial. " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 21, 2021 This app has help me advertise my app with reviews and I recommend it to anyone who want to get reviews to earn money. Pros Is easy to use with awesome customer service Cons I wanted it to be free which is not so, I like it anyway because is less expensive Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LJ Lynne J. owner Consumer Goods ### "staff is so helpful, app very intuitive" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 6, 2021 Pros live person available to assist when needed Cons there is no integration with Klaviyo available Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.