# Ringotel Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Ringotel Software - reviews, pricing plans, popular comparisons to other Softphone products and more. Source: https://www.capterra.com/p/214846/Ringotel --- # Ringotel Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Ringotel ## What is Ringotel? Ringotel is an easy-to-use, secure and cost-effective softphone solution that supercharges your phone system with remote work capabilities without the need to make any changes to existing infrastructure or PBX configuration. With feature-rich apps on iOS, Android, Windows, Mac and Linux, your calls, messages and contacts will be synchronized between all your devices. And with the built-in provisioning platform, your IT and PBX administration becomes much easier. ## What is Ringotel used for? [Softphone](https://www.capterra.com/softphone-software/)[Unified Communications](https://www.capterra.com/unified-communications-software/) Top alternative Featured Overall rating Based on 14 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $2.49 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Ringotel?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://ringotel.co&name=Ringotel) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Ringotel 5.0 (14) VS. [4.4 (465)](https://www.capterra.com/p/158704/3CX/reviews/) Starting Price $2.49 Per User, Per Month Starting Price $350 Flat Rate, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (14) Ease Of Use 4.4 (464) Value For Money 5.0 (14) Value For Money 4.3 (304) Customer Service 4.9 (14) Customer Service 4.1 (336) ## Ringotel alternatives Highest Rated [4.7 (158)](https://www.capterra.com/p/152004/Call-tracking-software/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.7 (41)](https://www.capterra.com/p/215555/Clarity-Business-Phone-System/reviews/) Starting price $18.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/) [4.2 (1,203)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/) Starting price $30.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 81% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/242188/RingCentral-MVP/) [Cloud Softphone](https://www.capterra.com/p/202660/Acrobits-Softphone/) [4.7 (10)](https://www.capterra.com/p/202660/Acrobits-Softphone/#reviews) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/202660/Acrobits-Softphone/) [View all alternatives](https://www.capterra.com/p/214846/Ringotel/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Caller ID 4.9 (10) 80.00% of 10 reviewers that rated this feature as important or highly important Identify the number and contact information of a caller before answering the phone Call Logging 5.0 (10) 70.00% of 10 reviewers that rated this feature as important or highly important Collects essential call data such as call origin, call destination, call length, and other transaction details Call Recording 4.8 (10) 50.00% of 10 reviewers that rated this feature as important or highly important Record the audio of phone conversations for quality assurance purposes Caller Profiles 5.0 (8) 62.50% of 8 reviewers that rated this feature as important or highly important Store caller information within an accessible database VoIP Connection 5.0 (7) 100.00% of 7 reviewers that rated this feature as important or highly important Place/receive calls through voice over IP connection Contact Management 4.3 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Ringotel 30 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Collects essential call data such as call origin, call destination, call length, and other transaction details Listen to live phone conversations for the purpose of training and assessing agent performance Record the audio of phone conversations for quality assurance purposes Track and report on all incoming and outgoing calls Transfers live calls to other agents Identify the number and contact information of a caller before answering the phone Store caller information within an accessible database Communicate using direct chat or messages within the system Manage and track all internal and external communication conducted via calls, email, text, or chat Computer-telephony integration is the use of computers to manage telephone calls Manage, organize, and store contact information Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Public or private sharing of digital files such as documents, audio/video, images, and more Access software remotely via mobile devices Two-way actions and communication between multiple users in real time Record the audio of phone conversations for quality assurance purposes Receive data and information in real time Active monitoring of systems, applications, or networks Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Digitally share screen view with others Send messages via SMS Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Set up connections to third-party platforms to improve business processes Presenter can see and hear participants and vice versa Connect with meeting participants remotely over video Computer-based system that allows users to send and receive voice messages Place/receive calls through voice over IP connection Get Advice We can help you find the software with the features you need. Features 4.9 (14) 4.9 Based on 14 reviews ## Pricing Value for money 5.0 (14) Free Trial Basic $2.49 Per User,Per Month Value for money 5.0 (14) 5.0 Based on 14 reviews ## Integrations [ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[ Bitrix24](https://www.capterra.com/p/113540/Bitrix24/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (14) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (14) 4.9 Based on 14 reviews ## User reviews Overall rating 5.0 Based on 14 reviews Filter by rating 5(14) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent MS Mendel S. Owner Telecommunications ### "Very Happy Customer" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 10, 2025 Amazing. This is my overall experience. And being that the word Amazing is too short for this field, I have added more words. :) Pros Everything. The app, backend portal, price, honesty, and most of all, the customer support. If I ever have an issue I can send an email, and if it an emergency I can call. So in short, the whole product. Cons So far, nothing. This is a fact I am living with at the moment. Switched from [Grandstream Wave](https://www.capterra.com/p/168626/Grandstream-Wave/) It is an app that is no longer being developed, didn’t have push notification, and doesn't work with IPv6 Alternatives considered [Cloud Softphone](https://www.capterra.com/p/202660/Acrobits-Softphone/) Reasons for choosing Ringotel Ringotel was the only soft phone provider who offers a price per each app and did not enforce that you buy a bundle of 100 to start with. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 10, 2025 Hi Mendel, Thanks so much for your amazing review :) We're delighted to hear you're so happy with Ringotel! ID Iain D. Managing Director Telecommunications ### "An emerging powerhouse and trusted partner in UCaaS" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 19, 2025 We moved our business from Cloud Softphone to Ringotel. They are superior in every regard: call quality, feature set, support and pricing. Pros The most feature rich app platform for UCaaS, growing fast, actively developed, responsive to customer requests. Very easy and comprehensive white labelling process, great ongoing app deployment support and seamless API/integration process with our messaging and call platforms. Cons The rapid pace of development can sometimes produce unstable changes. Whilst they're resolved quickly, it can cause spikes in customer support enquiries. We would like to see more rigorous quality control processes and pre-release testing. Switched from [Cloud Softphone](https://www.capterra.com/p/202660/Acrobits-Softphone/) Cloud Softphone were missing key features that our customers were requesting and showed no appetite for developing them. Product development had stagnated since they were acquired by 8x8. Customers regularly complained about call quality issues that were impossible to research and diagnose with Cloud Softphone support, and we ended up bouncing back and forth between them and our PBX supplier. Moving to Ringotel not only gave us instant access to a range of features for which our customers were asking (and some that Ringotel have been willing to develop in response to requests from us and from our customers since migrating over). Not only that, but Ringotel's unique architecture where they handle the connection between the cloud and the user's device made it much simpler for us to deploy our own PBX without having to manage the complication of running a globally available PBX service. This not only unlocked additional revenue for us, but also means that we have greater control and visibility into call quality and can work more effectively with Ringotel support to get the best possible outcome for our customers rather than being stuck in the middle of 2 much larger companies (PBX supplier and Cloud Softphone), each claiming that the issue is being caused by the other. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 10, 2025 Hi Iain, Thanks so much for your honest review! We really appreciate your positive feedback on our features, growth, and support. We also appreciate you being honest about the challenges of rapid development, and we're totally committed to getting our quality control even better. DS David S. President Telecommunications ### "Flexible, low-entry-cost, reliable, with high quality custom solutions available" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 31, 2024 Positive experience, and customers who use the solution have been very happy with the reliability. Pros Flexible and configurable, very reliable, and working with them on a custom solution ended up turning out great. Cons There's not yet single sign-on with Microsoft and Google for end users. Alternatives considered [Groundwire](https://www.capterra.com/p/202616/Groundwire/) Reasons for choosing Ringotel Low price to entry, good branding customization process, high reliability. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 10, 2025 Hi David, Many thanks for your feedback. We are glad that you and your customers are having a positive experience with Ringotel. We hear you on the SSO feature and it's something we're working on! LT Luke T. MD Telecommunications ### "Fantastic Service and Product " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 5, 2024 Very positive , the whole process was easy to follow and clear. Pros Professional and friendly service throughout , fast response times and quality product. Cons Nothing really the team were fantastic couldent fault. Switched from [Zoiper](https://www.capterra.com/p/158719/ZoiPer/) More modern user friendly app which you can add your own brand too. Alternatives considered [Cloud Softphone](https://www.capterra.com/p/202660/Acrobits-Softphone/) Reasons for choosing Ringotel Feels again more modern and easy to use for users Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 27, 2024 Hi Luke, Thank you very much for your feedback. We are committed to making Ringotel even better so that you can enjoy even friendlier and more feature-rich Softphone applications! KT Kyle T. owner Information Technology and Services ### "Ringotel is great!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 November 20, 2024 overall, it is absolutely great, truly no issues whatsoever. Pros Ease of use. Help desk is great. Always willing to help with integrations Cons Sometimes the delay in communications, its not terrible but could be slightly improved. Alternatives considered [Cloud Softphone](https://www.capterra.com/p/202660/Acrobits-Softphone/) Reasons for choosing Ringotel ease of use and pricing. acrobits could do more but was convoluted. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 27, 2024 Hi Kyle, Thank you for your feedback. We appreciate your honest feedback and are glad you are happy with Ringotel. Regarding the communication delay, we're committed to providing timely support to all our customers and are actively working to improve our response times. While we strive to address every request promptly, some inquiries may require more time to investigate and resolve thoroughly. We appreciate your patience and understanding. DM David M. Admin Computer Software ### "Perfect White Label Phone App" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 9, 2024 Pros Extremely personable, very professional guys who know their stuff and are willing to work with you for customized solutions. Got the entire project done in 3 weeks. Cons Cant say a negative thing about them, they were affordable, understanding of my needs. Alternatives considered [Cloud Softphone](https://www.capterra.com/p/202660/Acrobits-Softphone/) Reasons for choosing Ringotel Fully featured and willing to work with me despite my custom needs Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 27, 2024 Hi David, Many thanks for your kind review. It's a pleasure working with you! TR Tyler R. President and CEO Information Technology and Services ### "The most innovative, game-changing softphone solution of the decade" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 8, 2024 Ringotel is the most innovative softphone solution of the decade! It's an absolute game-changer for VoIP service providers. As an MSP, all products and services which we provide to our customers are direct reflections of our brand. Any negative experiences a customer has with these offerings detrimentally impacts our relation with them and damages our reputation. VoIP is one of our key offerings, and we struggled for years to find a suitable softphone application to provide to our customers. We tried them all. Everything we found was buggy, profoundly expensive, or too difficult to use or manage. Then we stumbled upon Ringotel, and we are so glad that we partnered with them! Ringotel has allowed us to expand our feature set and tap into markets that were previously out of reach. The Ringotel softphone application is extremely easy to use, reliable, feature-reach, and has many valuable integrations. The best part is the centrally managed cloud portal, which makes management and provisioning a breeze. For any VoIP service providers seeking a softphone solution that will eliminate the headaches that come with other softphone brands and products: reach out to the Ringotel team! You can thank me later. Pros • Simple & affordable per-user license pricing • Centrally managed & provisioned • Easy to use • Reliable • Compatibility with all major operating systems (Windows, macOS, iOS, Android) • Responsive customer service & support • Offers many valuable integrations Cons • No way to disable automatically checking for software updates in the desktop apps. Upon launching, the Ringotel application automatically checks for updates and prompts the user to install or ignore. • No way to disable software updates or force specific software versioning via the shell admin cloud portal. Would be nice to be able to prevent updating to newer versions, so that we are able to test new versions to ensure that they are bug free before our customers are allowed to update. It would be even better to force a specific version, so that in case the customer has any issues with newer version, we can force them to use a known-working previous version. Switched from [GoTo Connect](https://www.capterra.com/p/163604/GoTo-Connect/) [GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/) [Cloud Softphone](https://www.capterra.com/p/202660/Acrobits-Softphone/) [Zoiper](https://www.capterra.com/p/158719/ZoiPer/) Pricing, reliability, features, compatibility, ease of use, and ease of management. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JP John P. CEO Telecommunications ### "Best resellers mobile app " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 18, 2024 Best mobile app we have used by far for our business, it has helped us to compete with the larger companies Pros The Admin consol and call quality is the best available to resellers Cons Not much faults here, I think they just need to work on the SMS part of the app and the contacts but its nit picking Switched from [Cloud Softphone](https://www.capterra.com/p/202660/Acrobits-Softphone/) Call quality and admin use was the main factors Alternatives considered [Bria](https://www.capterra.com/p/158718/Bria/) Reasons for choosing Ringotel We moved over because of call quality and ease of use Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 11, 2024 Hi John, Thank you very much for your review! We appreciate you taking the time to leave a review. We are committed to continuing to improve Ringotel and add new features, including SMS enhancements. As for the contacts, please get in touch with our team if you have any feedback or concerns and we will be happy to help or look into improvements. All the best, The Ringotel team CM Clayton M. CTO Telecommunications ### "Ringotel is the number one softphone we have used!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 4, 2024 From initial enquiry to full white label deployment, we have had nothing but good experiences with the Ringotel team and their product. Pros The hands-on support and white glove service is amazing. I have had any questions or concern answered immediately. The product itself is fantastic as well, and we have had no issues with it as a white label app for our customers. Price can't be beat in this space as well. Cons I have no real cons to share at this point. We would love a bit more integration to our platform, however this is no fault of their own, as they are developing this for all platforms, and they are receptive to all feature requests we have submitted. Alternatives considered [Bria](https://www.capterra.com/p/158718/Bria/) [Zoiper](https://www.capterra.com/p/158719/ZoiPer/) Reasons for choosing Ringotel Price, ease of contact and relaxed sales pipeline, non-commit signup Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 14, 2024 Hi Clayton, Thank you for your wonderful feedback! We're thrilled to hear that you’re enjoying Ringotel, and we’re committed to continually enhancing our product to meet both your current and future needs. We’re also excited to explore potential opportunities for deeper integration with your platform. If there’s anything specific you’d like to see, please don’t hesitate to let us know. Best regards, Ringotel Team KP K P. CEO Telecommunications ### "A+ Software. Great jog guys!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 17, 2024 Great job. I wish you all the best in the future plans. Pros Cool Interface, Very Stable, Well-developed, Prompt and Knowledgeable support Cons Overall everything is good, I'll suggest to the Ringotel team to spend some time on new features, for example, Group Texting, Texting/Messaging Only version of application... Switched from [Cloud Softphone](https://www.capterra.com/p/202660/Acrobits-Softphone/) Better-developed applications, better support, better-developed integrations. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 16, 2024 Dear Partner, Thank you very much for your kind review and the provided feedback. We continue to improve our service and we regularly add new features. By the way, you can already use Ringotel in the texting/messing only version. Please reach out to our team if you need any assistance.  Have a pleasant day! [View all Reviews](https://www.capterra.com/p/214846/Ringotel/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)