# NovaPACS Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about NovaPACS Software - reviews, pricing plans, popular comparisons to other PACS products and more.

Source: https://www.capterra.com/p/214864/NovaPACS/pricing

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# 

 NovaPACS Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

NovaPACS

## What is NovaPACS?

NovaPACS is an ergonomic solution designed to let you read across a broad range of applications with unparalleled speed. With built-in mammography, 3D, and many other advanced capabilities, you can efficiently read and compare images of all kinds without having to move between workstations or physical locations.

## What is NovaPACS used for?

[PACS](https://www.capterra.com/pacs-software/)[Medical Imaging](https://www.capterra.com/medical-imaging-software/)

Overall rating

Based on 53 user reviews

Reviews sentiment

Positive

83%

Neutral

13%

Negative

4%

Starting price

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## NovaPACS alternatives

Highest Rated

[3Dicom Viewer](https://www.capterra.com/p/231268/3Dicom-Viewer/)

[5.0 (1)](https://www.capterra.com/p/231268/3Dicom-Viewer/#reviews)

Starting price

$2.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/231268/3Dicom-Viewer/)

[4.3 (13)](https://www.capterra.com/p/214865/Nova-RIS/reviews/)

Starting price

$1.00

Per User, Per Month

[Synapse Select](https://www.capterra.com/p/168764/VidiStar-PACS/)

[4.3 (3)](https://www.capterra.com/p/168764/VidiStar-PACS/#reviews)

Starting price

$3.50

Per User, Per Month

[Learn More](https://www.capterra.com/p/168764/VidiStar-PACS/)

[PathoCam](https://www.capterra.com/p/265051/PathoCam/)

[4.0 (1)](https://www.capterra.com/p/265051/PathoCam/#reviews)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/265051/PathoCam/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

HIPAA Compliant

4.8 (11)

72.73% of 11 reviewers that rated this feature as important or highly important

Compliant with HIPAA, which sets standards for sensitive patient data protection

HL7 Support

4.7 (11)

45.45% of 11 reviewers that rated this feature as important or highly important

Supports Health Layer 7 (HL7) data formats used in healthcare applications

Document Storage

4.9 (10)

50.00% of 10 reviewers that rated this feature as important or highly important

Store and organize documents in a centralized system

Multi-Location

4.0 (10)

30.00% of 10 reviewers that rated this feature as important or highly important

Manage and support multiple locations

Secure Data Storage

4.9 (10)

50.00% of 10 reviewers that rated this feature as important or highly important

Securely stores data to prevent data loss or breaches

Diagnostic Tools

4.8 (8)

50.00% of 8 reviewers that rated this feature as important or highly important

Access client's system information, including hardware and software configuration, to perform diagnostics

NovaPACS 23 features

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage and track all internal and external communication conducted via calls, email, text, or chat

View and compare images, studies, etc., to track changes over time

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Access client's system information, including hardware and software configuration, to perform diagnostics

Store and organize documents in a centralized system

Digitally sign online documents

Store, manage and track all forms in a centralized location

Compliant with HIPAA, which sets standards for sensitive patient data protection

Information, data and reports that are being tracked over time

Supports Health Layer 7 (HL7) data formats used in healthcare applications

Support for uploading and retaining image files in the cemetery records database

Access software remotely via mobile devices

Manage and support multiple locations

Supports non-DICOM (Digital Imaging and Communications in Medicine) imaging formats

Online portal where patients can access information such as health records, treatment plants, etc.

Set a time to generate routine reports automatically

Securely stores data to prevent data loss or breaches

Set up connections to third-party platforms to improve business processes

Recognize/detect varying frequencies in a person's voice to identify/verify "who" is speaking

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.3 (53)

4.3

Based on 53 reviews

## Pricing

Value for money

4.2 (45)

### Starting price

Free trial  
not available

Value for money

4.2 (45)

4.2

Based on 45 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.4 (53)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (53)

4.4

Based on 53 reviews

## User reviews

Overall rating

4.3

Based on 53 reviews

Filter by rating

5(28)

4(16)

3(7)

2(2)

1(0)

Mentioned topic

Sorted by most recent

LS

Lonnie S.

IT/IS Manager

Hospital & Health Care

### "Krohn Clinic Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 30, 2023

Access and navigation are pretty straightforward and new physicians seem to have very few issues using NovaPacs. Podiatrist and Surgeons with high availability to images during a consult or procedure. Whenever we add or change contracted Radiologists, we never seem to have issues with connecting to a different PACs and having flow of images, orders and results as expected.

Pros

The ability to view images in all areas of our clinic. Being PACs administrator, I like straight forward actions to trouble shoot and fix issues created when workflow is not followed.

Cons

Voice recognition with formatting is a weak area in writing a report directly into NovaPacs

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SH

stanley h.

radiology

Hospital & Health Care

### "Novapacs"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 13, 2023

great experience and love working with NovaRad

Pros

Easy to use, great support, problems solved efficiently and in a timely manner

Cons

Would like to see more features without being required to have the full NovaRIS.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 23, 2023

Thank you for the awesome review, Stanley. We will pass along your kind words to our support team. Thank you for choosing Novarad.

CG

Coleen G.

Imaging Director

Hospital & Health Care

### "Novarad PACS"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 12, 2023

Pros

The product is easy to use and service is great.

Cons

Would like to have the ability to run more reports

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 23, 2023

Coleen, thank you for the review. We are constantly striving to improve our products and processes. Thank you for the choosing Novarad.

KG

Kelly g.

Radiology manager

Hospital & Health Care

### "Happy user"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 12, 2023

I like the people I speak to with technical issues

Pros

Easy to navigate, there aren’t alot of steps to go through.

Cons

Connection has to be restarted at times

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 23, 2023

Thank you for the amazing review, Kelly. We will pass those kind words along to our support team. So happy to hear that your facility is having a positive experience with NovaPACS. Thank you for choosing Novarad.

PF

Patrick F.

Rad director

Hospital & Health Care

### "Acadian"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 11, 2023

Not having wall motion on nuclear cardiac stress testOur hospital has been using this software for a long time. It is very user-friendly.

Pros

Very user friendly and good tech support

Cons

Not having wall motion on nuclear cardiac stress test

Reasons for choosing NovaPACS

Easy to use great support. Middle of the road cost

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 23, 2023

Patrick, thank you for the great review. We are very glad to hear that your facility has had a great experience with NovaPACS. We will send your notes along to our team. We are constantly striving to improve NovaPACS. Thank you for choosing Novarad.

DR

Dendy R.

IT Support

Hospital & Health Care

### "Indonesia User Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

10/10

January 9, 2023

Users are mostly happy with the features that NovaPACS had, but when they're having an issue that needs changes to the software, it's very difficult to do that and takes a lot of time or maybe no update about it.Many users also complain about the workflow when do reporting is too long.

Pros

Novarad PACS almost have all features from modality.Integration with HIS is very good

Cons

User always complain about the ease to use especially when they want to do reporting, they compare Novarad PACS with other PACS that Novarad PACS need too much click to finished the report, while the others are simpler.Due to different time zone from Indonesia with US, we're having a hard time when we need immediate respond or support.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 23, 2023

Dendy, thank you for the great review. We will pass this review on to our support team. We are so glad that the integration with your HIS is seamless. Thank you for choosing Novarad.

VR

Violeta R.

Director of Imaging

Health, Wellness and Fitness

### "Graet product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 6, 2023

5 stars

Pros

user-friendly, GREAT SUPPORT SERVICE, team 3 is THE BEST!

Cons

updates are not on pace with Dr. Gibby's PACS updates

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 23, 2023

Violeta, thank you for the awesome review. We are so glad that your facility has had a positive experience with NovaPACS and the Novarad support team. Thank you for choosing Novarad.

RD

Rachael D.

Director of Radiology

Hospital & Health Care

### "Function Availabilty"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

January 6, 2023

Pros

The basic functions are easy to use, but that's really all we use because there are too many.

Cons

It's not hard to use, but there are a lot of features that make it overwhelming.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 23, 2023

Thank you for the great review, Rachael! We are glad that NovaPACS is easy to use for your facility. Thank you for choosing Novarad!

IM

Italo M.

Product Manager

Hospital & Health Care

### "Novarad products"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 6, 2023

necessary tool for faster, easier process

Pros

Effectiveness, reliability, easy freiendly

Cons

None, so far operation is good and learning more of it

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 17, 2023

Thank you for the awesome review, Italo! We are so glad that your facility has had a positive experience with NovaPACS. Thank you for choosing Novarad.

JS

Joy S.

sonographer

Medical Practice

### "Great software, uncomplicated and easy to understand and acsess"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 6, 2023

I have used there software as it has grown and changed to meet our needs.I have used this software for over 25 years.I have always been treated well and my issues resolved, even tho I am a small company

Pros

It is local. The staff knows me and the software works great. It is fast to send images.

Cons

I haven"t had any bad experiences that haven't been taken care of directly

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 17, 2023

Joy, we are so glad that your facility has had a positive experience with NovaPACS. We enjoy reading reviews like these. Thank you for choosing Novarad!

[View all Reviews](https://www.capterra.com/p/214864/NovaPACS/reviews/)

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