--- title: "Nova RIS Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Nova RIS Software - reviews, pricing plans, popular comparisons to other PACS products and more." source_url: "https://www.capterra.com/p/214865/Nova-RIS/" page_type: "product" language: "en" --- # Nova RIS Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Nova RIS ## What is Nova RIS? Nova RIS is a powerful scheduling and productivity system that enables you to easily manage all stages of your patient's journey - from scheduling appointments to distributing clinical results. In addition to providing great care for your patients, it enables you to optimize the business side of your practice by streamlining workflows, improving business relationships with your referring physicians, and ensuring maximum profitability. ## What is Nova RIS used for? [Radiology](https://www.capterra.com/radiology-software/)[Medical Scheduling](https://www.capterra.com/medical-scheduling-software/)[PACS](https://www.capterra.com/pacs-software/) Overall rating Based on 13 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $1 Other, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Nova RIS alternatives Highest Rated [vitalera](https://www.capterra.com/p/252941/HumanITcare/) [5.0 (3)](https://www.capterra.com/p/252941/HumanITcare/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/252941/HumanITcare/) [4.3 (53)](https://www.capterra.com/p/214864/NovaPACS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.1 (20)](https://www.capterra.com/p/231841/gGastro/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 70% of reviewers rated it above 4 stars [NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/) [4.0 (1,284)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) Starting price $300.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/) ## FAQs about Nova RIS Overview ### Which roles and teams benefit most from Nova RIS? Nova RIS is most used by radiology leaders, imaging managers, and IT or PACS administrators who oversee departmental performance and system reliability. Clinical imaging teams, including radiologists and technologists, rely on it to manage scheduling, patient workflows, image-related coordination, reporting processes, and operational visibility across radiology services. Answer based on 13 reviews Overview ### What company size and specific industries is Nova RIS built for? Nova RIS is designed for imaging centers, clinics, and radiology departments in hospitals of any size. It fits organizations ranging from small practices to large healthcare facilities that need a radiology information system for medical imaging operations. Features and Usability ### What are the key features of Nova RIS? Nova RIS offers patient scheduling, appointment management, automated scheduling, and wait list management for scheduling workflows. It also includes billing and invoicing, claims management, reporting and statistics, document management, audit trail, compliance management, HIPAA compliance, PACS integration, HL7 bridge, SMS messaging, reminders, and a client portal. Integrations ### Which third-party tools and platforms does Nova RIS integrate with? Nova RIS integrates with Follett Aspen SIS, connecting RIS workflows with Aspen for reporting and check-in data transfer. The catalog data provided here names this integration specifically, so Follett Aspen SIS is the confirmed third-party platform available for Nova RIS connections. Answer based on 1 reviews Getting Started and Support ### What training and onboarding options does Nova RIS offer? Nova RIS provides in person training, live online sessions, webinars, documentation, and videos. These formats support guided instruction, scheduled online learning, reference material for later review, and recorded or visual explanations of features and setup steps. Getting Started and Support ### What customer support options does Nova RIS offer? Nova RIS provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Support experiences are not described in available reviewer feedback, so no user sentiment about response times or helpfulness can be stated. ## Features AI summary Based on 74 PACS reviews Capterra reviewers highlight these as the features buyers care about most when choosing radiology software: - **Patient Records Management** (**61%** of reviewers rated this feature as critical) - **Appointment Management** (**50%**) - **EMR HL7 Bridge** (**73%**) Nova RIS supports **Appointment Management** and **EMR HL7 Bridge**, giving radiology teams the tools to coordinate bookings and connect imaging workflows with electronic medical record systems. However, it does not include **Patient Records Management**. Instead, it offers other important capabilities that reviewers also value, including **HIPAA Compliant** (**58%**), **Patient Scheduling** (**56%**), and **PACS Integration** (**73%**). These features help businesses protect sensitive patient data, manage imaging appointments more efficiently, and connect image storage with clinical systems, allowing teams to keep radiology operations organized and care delivery moving smoothly. HIPAA Compliant 4.5 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection PACS Integration 4.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Ability to integrate with picture archiving and communication system to store diagnostic imaging files. Multi-Location 4.8 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Manage and support multiple locations Billing & Invoicing 4.3 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Compliance Management 4.3 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Track and manage adherence to policies for any service, product, process, or supplier Alerts/Notifications 4.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Nova RIS 30 features ### All Features - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Claims Management: Process of submitting and following up on claims with insurance companies - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Credit Card Processing: Accept and process credit card transactions - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - EDI: Transfer of data from one computer system to another - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - Forms Management: Store, manage and track all forms in a centralized location - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - IVR: Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response - Multi-Location: Manage and support multiple locations - PACS Integration: Ability to integrate with picture archiving and communication system to store diagnostic imaging files. - Patient Scheduling: Book and manage patient appointments and follow-ups - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SMS Messaging: Send messages via SMS - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 3.9 (13) 3.9 Based on 13 reviews ## Pricing Value for money 4.5 (11) Basic $1.00 Other,Per Month Value for money 4.5 (11) 4.5 Based on 11 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (12) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (12) 4.8 Based on 12 reviews ## User reviews Overall rating 4.3 Based on 13 reviews Filter by rating 5(5) 4(7) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent AK Amanda K. Radiologic Technologist Hospital & Health Care ### "Nova Pacs Review for a smaller hospital" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 17, 2023 I have used Nova RIS for over 8 years, and we rarely have any issues with the system. The RIS system is easy to use and learn even if you are a brand-new technologist and have never used any PACS OR RIS system before. The customer service is fantastic they are always helpful whenever we have an issue and are fast at getting it resolved. Pros Nova RIS is very easy to use and also to learn. I have trained many other technologists to use it and they all say how it is a lot easier to use then other systems they have used prior. Then radiologist also really like the system and we hardly ever have any problems. Cons The one thing that I wish could be a little different would be that when we have a study the description goes in one place but there is another place that it needs to be so that the description will show up on the patients report so we always have to copy and paste the description. Sometimes that is time consuming when you have a patient with multiple exams. Reasons for choosing Nova RIS As far as I know they choose NOVA RIS because it had been recommended to them from the service company, they were buying the new Radiology equipment from. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. VR Violeta R. Director of Imaging Health, Wellness and Fitness ### "Great product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 6, 2023 5 stars Pros user friendly, reporting function is awesome Cons not applicable, features are well-liked by my team Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 23, 2023 We are so glad that Nova RIS has been user friendly for your facility. Thank you for the great review! RG Reo G. IT Director Hospital & Health Care ### "Long time user of NovaPACS and NovaRIS. It has served us well for our smaller rural hospitals." 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 September 22, 2022 NovaPACS/NovaRIS have served us well for about 16 years. The software needs maintenance and bug removal but their support is second to none. Pros The image caching is implemented better than any competitive product that we have tested. Cons The stability of NovaPACS/NovaRIS is not at the level of the other PACS system we use(McKesson/Change). We also had communication/support problems between Utah-based corporate Novarad and the Georgia-based Novarad South. Reasons for choosing Nova RIS Novarad was the only product that met our needs..and it was affordable. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor January 6, 2023 Thank you for the feedback, Reo. We will pass this along to our support team and learn from this experience. Thank you for choosing Novarad! We are so glad you find our image caching user friendly!! LB Lauren B. PACS Administrator Hospital & Health Care ### "Nova RIS" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 August 18, 2022 Pros Easy to use. The updates have been really helpful with my daily workflow Cons Some of the Alerts are not correct and don't update properly. I wish I had more management reports available. I do some manual reports due to not having what is needed. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor September 8, 2022 Thank you for the great review, Lauren. We are so glad that your facility has been able to benefit from Nova RIS and its user-friendly interface. We appreciate you. GE Gregory E. Radiologist, MD Hospital & Health Care ### "Novarad " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 20, 2022 Pros Ease of use, portability- multi site, ease of install and quality of service. Cons Certain parts are a bit click dependent I find compared to other software I’ve used. Maybe these can be streamlined? Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor September 8, 2022 Thank you for the great review, Gregory. We are so glad your facility has found Nova RIS to be portable and easy to use. Thank you for being a valued customer. SL Scott L. Chief Tech/PACS Admin Health, Wellness and Fitness ### "Greater El Monte Community Hospital" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 21, 2022 Great! Engineering is always readily available and quick to help out when needed Pros User friendly with great staff. Helpful and responsive Cons Of course I'd love it if it were personalizable Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. BM Brandon M. Director of Imaging Services Hospital & Health Care ### "NovaRIS" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 21, 2022 NovaRIS is very easy to use. For example, report distribution was a difficult task back in the day, but with the auto-fax feature the immediate dissemination of reports is a now "set it and forget it" function. Pros Very user-friendly. NovaRIS was installed many years ago and has assisted our facility with patient scheduling and report sharing, although there's more functionality available, if needed. The web image viewer allows physicians to access imaging media on desktop or mobile devices which is also very user friendly. Overall, a great product! Cons We have no current complaints about NovaRIS. Reasons for choosing Nova RIS We chose NovaRad and their PACS and RIS products during their infancy stage back in 2008 and felt we were getting more value for our money than any of the other systems out there. We were not wrong and have had nothing but a positive experience with NovaRad for over 14 years now. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor September 8, 2022 Thank you for the review, Brandon. We are so glad that you have had a positive experience with Nova RIS. Here at Novarad, we focus on making sure every product is user-friendly. We appreciate you. RM Rudy M. Imaging Systems Analyst Hospital & Health Care ### "NovaRIS user review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 21, 2022 Pros Although we do not use NovaRIS as our ordering and billing system, NovaRIS helped me troubleshoot orders: merging studies and reconciling reports, troubleshoot HL7 issues using the event and audit logs in the admin console, and create various management reports. Cons I would like the ability to manage and customize changes to the physician database. Right now, if I wanted to change the reporting distribution for all physicians, I need to go to each to make the modification. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor September 8, 2022 Thank you for the review, Rudy. We are so glad that you have had good experiences with Nova RIS. Thank you for the feedback, we look forward to continuing to work with you. AM April M. Radiology Director Hospital & Health Care ### "NovaRIS review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 13, 2022 Pros Very easy to use. Quickly and easily view workflow and search reports. Cons No cons that I can think of. Better than other system that I have used. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 8, 2022 Thank you for the great review, April! Novarad is so glad that you have had great experiences with Nova RIS. Thank you for the continued support! CO Colby O. Imaging Manager Hospital & Health Care ### "Good and getting better!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 11, 2022 Overall, NovaRIS has been good. Tech support has been very helpful and resolved some minor glitches. The features and functionality are good and with time they will get better to become great. Pros Nova RIS is great for managing a schedule and report distribution. The management reports are helpful for monthly results. Customer service is fantastic. They have always been quick to respond and resolve any issues. Cons There are a few features that can be improved. For example, the eForms feature allows patients to leave important fields blank and still submit the form. The color code management also doesn’t save new colors selected. Lastly, the report distribution tab doesn’t display patient name, which makes it tricky to know what report belongs to who. Alternatives considered [INFINITT PACS](https://www.capterra.com/p/206318/INFINITT-PACS/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 8, 2022 Thank you for the review, Colby! We are so glad that your facility has had good experiences with Novarad's customer service. Thank you for being a valued customer! [View all Reviews](https://www.capterra.com/p/214865/Nova-RIS/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.