# Nova RIS Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Nova RIS the right Medical Scheduling solution for you? Explore 13 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/214865/Nova-RIS/reviews --- Nova RIS 4.3 (13) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Nova RIS Ease of use 4.4 Customer Service 4.8 ## Showing most helpful reviews Showing 1-13 of 13 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AK Amanda K. Radiologic Technologist Hospital & Health Care Used the software for: 2+ years ### "Nova Pacs Review for a smaller hospital" August 17, 2023 4.0 I have used Nova RIS for over 8 years, and we rarely have any issues with the system. The RIS system is easy to use and learn even if you are a brand-new technologist and have never used any PACS OR RIS system before. The customer service is fantastic they are always helpful whenever we have an issue and are fast at getting it resolved. Pros Nova RIS is very easy to use and also to learn. I have trained many other technologists to use it and they all say how it is a lot easier to use then other systems they have used prior. Then radiologist also really like the system and we hardly ever have any problems. Cons The one thing that I wish could be a little different would be that when we have a study the description goes in one place but there is another place that it needs to be so that the description will show up on the patients report so we always have to copy and paste the description. Sometimes that is time consuming when you have a patient with multiple exams. Reason for choosing Nova RIS As far as I know they choose NOVA RIS because it had been recommended to them from the service company, they were buying the new Radiology equipment from. Review Source BM Brandon M. Director of Imaging Services Hospital & Health Care Used the software for: 2+ years ### "NovaRIS" June 21, 2022 5.0 NovaRIS is very easy to use. For example, report distribution was a difficult task back in the day, but with the auto-fax feature the immediate dissemination of reports is a now "set it and forget it" function. Pros Very user-friendly. NovaRIS was installed many years ago and has assisted our facility with patient scheduling and report sharing, although there's more functionality available, if needed. The web image viewer allows physicians to access imaging media on desktop or mobile devices which is also very user friendly. Overall, a great product! Cons We have no current complaints about NovaRIS. Reason for choosing Nova RIS We chose NovaRad and their PACS and RIS products during their infancy stage back in 2008 and felt we were getting more value for our money than any of the other systems out there. We were not wrong and have had nothing but a positive experience with NovaRad for over 14 years now. Review Source Response from Novarad September 8, 2022 Thank you for the review, Brandon. We are so glad that you have had a positive experience with Nova RIS. Here at Novarad, we focus on making sure every product is user-friendly. We appreciate you. RG Reo G. IT Director Hospital & Health Care Used the software for: 2+ years ### "Long time user of NovaPACS and NovaRIS. It has served us well for our smaller rural hospitals." September 22, 2022 3.0 NovaPACS/NovaRIS have served us well for about 16 years. The software needs maintenance and bug removal but their support is second to none. Pros The image caching is implemented better than any competitive product that we have tested. Cons The stability of NovaPACS/NovaRIS is not at the level of the other PACS system we use(McKesson/Change). We also had communication/support problems between Utah-based corporate Novarad and the Georgia-based Novarad South. Reason for choosing Nova RIS Novarad was the only product that met our needs..and it was affordable. Review Source Response from Novarad January 6, 2023 Thank you for the feedback, Reo. We will pass this along to our support team and learn from this experience. Thank you for choosing Novarad! We are so glad you find our image caching user friendly!! SM Scott M. Director of Radiology Hospital & Health Care Used the software for: 2+ years ### "NovaRIS serves our needs" April 4, 2022 4.0 Very positive. The RIS is easy to use, serves our needs with the scheduler and modality worklist connection to our various modalities Pros Ease of use. Easy to generate CPT activity reports. HL7 connection to EMR and modality worklist connection to various rooms allows for seamless transfer of patient demographics and reports. Cons Nothing noteworthy to mention here. It lacks some advanced reporting capabilities. Reason for choosing Nova RIS We got on board with NovaRIS while it was still a beta product. Review Source Response from Novarad August 30, 2022 Thank you for the great review, Scott! We are so glad that your facility is able to easily use Nova RIS! CH Chris H. Director of Radiology Hospital & Health Care Used the software for: 2+ years ### "Easy to Use & Good value for Costs" April 4, 2022 5.0 Overall Nova RIS has helped make sure our billing lines up with exams when submitted to insurances. Nova RIS also has been very helpful in report running with the ability to see physicians ordering usage. As a Director its nice to be able to see who is ordering what and who is not order as much. These reports enable me to speak to my providers to make sure we are providing for their imaging needs or if I need to address any issues for them. Pros Nova RIS is very user friendly and offers a good range of adaptability. The System can be used for scheduling purposes as well for your imaging department. The System works really good with our HIM system. Cons The one thing that I wish the software offered was the ability to remove physicians as need be. We have several physicians that have long retired, but the Nova RIS System will not let you remove any physician. Review Source Response from Novarad August 30, 2022 Thank you for the feedback, Chris! We are so glad that your facility has been able to benefit from Nova RIS. We appreciate you! CO Colby O. Imaging Manager Hospital & Health Care Used the software for: 6-12 months ### "Good and getting better!" April 11, 2022 4.0 Overall, NovaRIS has been good. Tech support has been very helpful and resolved some minor glitches. The features and functionality are good and with time they will get better to become great. Pros Nova RIS is great for managing a schedule and report distribution. The management reports are helpful for monthly results. Customer service is fantastic. They have always been quick to respond and resolve any issues. Cons There are a few features that can be improved. For example, the eForms feature allows patients to leave important fields blank and still submit the form. The color code management also doesn’t save new colors selected. Lastly, the report distribution tab doesn’t display patient name, which makes it tricky to know what report belongs to who. Alternatives considered [INFINITT PACS](https://www.capterra.com/p/206318/INFINITT-PACS/) Review Source Response from Novarad September 8, 2022 Thank you for the review, Colby! We are so glad that your facility has had good experiences with Novarad's customer service. Thank you for being a valued customer! RM Rudy M. Imaging Systems Analyst Hospital & Health Care Used the software for: 2+ years ### "NovaRIS user review" June 21, 2022 5.0 Pros Although we do not use NovaRIS as our ordering and billing system, NovaRIS helped me troubleshoot orders: merging studies and reconciling reports, troubleshoot HL7 issues using the event and audit logs in the admin console, and create various management reports. Cons I would like the ability to manage and customize changes to the physician database. Right now, if I wanted to change the reporting distribution for all physicians, I need to go to each to make the modification. Review Source Response from Novarad September 8, 2022 Thank you for the review, Rudy. We are so glad that you have had good experiences with Nova RIS. Thank you for the feedback, we look forward to continuing to work with you. GE Gregory E. Radiologist, MD Hospital & Health Care Used the software for: 2+ years ### "Novarad " July 20, 2022 4.0 Pros Ease of use, portability- multi site, ease of install and quality of service. Cons Certain parts are a bit click dependent I find compared to other software I’ve used. Maybe these can be streamlined? Review Source Response from Novarad September 8, 2022 Thank you for the great review, Gregory. We are so glad your facility has found Nova RIS to be portable and easy to use. Thank you for being a valued customer. VR Violeta R. Director of Imaging Health, Wellness and Fitness Used the software for: 2+ years ### "Great product" January 6, 2023 5.0 5 stars Pros user friendly, reporting function is awesome Cons not applicable, features are well-liked by my team Review Source Response from Novarad January 23, 2023 We are so glad that Nova RIS has been user friendly for your facility. Thank you for the great review! LB Lauren B. PACS Administrator Hospital & Health Care Used the software for: 2+ years ### "Nova RIS" August 18, 2022 4.0 Pros Easy to use. The updates have been really helpful with my daily workflow Cons Some of the Alerts are not correct and don't update properly. I wish I had more management reports available. I do some manual reports due to not having what is needed. Review Source Response from Novarad September 8, 2022 Thank you for the great review, Lauren. We are so glad that your facility has been able to benefit from Nova RIS and its user-friendly interface. We appreciate you. AM April M. Radiology Director Hospital & Health Care Used the software for: 2+ years ### "NovaRIS review" April 13, 2022 4.0 Pros Very easy to use. Quickly and easily view workflow and search reports. Cons No cons that I can think of. Better than other system that I have used. Review Source Response from Novarad September 8, 2022 Thank you for the great review, April! Novarad is so glad that you have had great experiences with Nova RIS. Thank you for the continued support! DS Debbie S. Manager/tech Hospital & Health Care Used the software for: 2+ years ### "User" March 31, 2022 4.0 Pros Easy to use Web based Schedule and store Cons Report features like grouping not available Reason for choosing Nova RIS Was revommended Review Source Response from Novarad August 30, 2022 Debbie, thank you for such an awesome review. We are so glad that you are happy with Novarad. SL Scott L. Chief Tech/PACS Admin Health, Wellness and Fitness Used the software for: 2+ years ### "Greater El Monte Community Hospital" June 21, 2022 5.0 Great! Engineering is always readily available and quick to help out when needed Pros User friendly with great staff. Helpful and responsive Cons Of course I'd love it if it were personalizable Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.