--- title: "Blackthorn Events Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Blackthorn Events Software - reviews, pricing plans, popular comparisons to other Event Management products and more." source_url: "https://www.capterra.com/p/214875/Blackthorn-Events/" page_type: "product" language: "en" --- # Blackthorn Events Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Blackthorn Events ## What is Blackthorn Events? Blackthorn Events allows you to manage your events end-to-end from within Salesforce. The app is designed for event planners who don't want to bother with integrations yet seek more valuable data. Build your event web page, customize the checkout process, compile your attendee list, email or SMS your invites, collect payments, and enable attendees to build their agenda. Then manage on-site with our organizer check-in app. Get real-time event data that's richer than off-Salesforce Event registration apps. Salesforce's Agentforce AI is now available throughout the platform to yield new data insights. Consolidate your apps as Blackthorn Events also includes Blackthorn Payments and Blackthorn Messaging, to handle all payment and SMS functionality. Blackthorn Events is a complete event registration platform and event management software designed to be a one-stop shop for Salesforce users with event management needs. ## What is Blackthorn Events used for? [Event Management](https://www.capterra.com/event-management-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Blackthorn Events?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.blackthorn.io&name=Blackthorn Events) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Blackthorn Events 3.0 (2) VS. [4.9 (788)](https://www.capterra.com/p/147664/EventCreate/reviews/) Starting Price Contact vendor Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.5 (2) Ease Of Use 4.8 (5,806) Value For Money 3.0 (2) Value For Money 4.8 (3,582) Customer Service 3.0 (2) Customer Service 4.8 (3,310) ## Blackthorn Events alternatives [4.6 (6,094)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.5 (1,098)](https://www.capterra.com/p/26318/Cvent-Event-Management/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.2 (656)](https://www.capterra.com/p/57588/StarChapter/reviews/) Starting price $119.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 80% of reviewers rated it above 4 stars [4.4 (3,036)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/214875/Blackthorn-Events/alternatives/) ## FAQs about Blackthorn Events Overview ### What company size and specific industries is Blackthorn Events built for? Blackthorn Events is designed for organizations in higher education, healthcare and life sciences, nonprofits, financial services, government, technology, and the public sector. The target audience includes mid-sized and larger organizations that manage events and need support for complex scheduling, registration, and attendee coordination across regulated environments. Features and Usability ### What are the key features of Blackthorn Events? Blackthorn Events offers event management features such as registration management, ticketing, attendee management, attendance management, and event scheduling. It also includes badge management, barcode and ticket scanning, payment processing, credit card processing, customizable forms, reporting and analytics, email reminders, and third-party integrations. Integrations ### Which third-party tools and platforms does Blackthorn Events integrate with? Blackthorn Events integrates with 10 third-party tools, including marketing platforms like HubSpot Marketing Hub, Mailchimp, Marketo Engage, and Salesforce Marketing Cloud Account Engagement, plus payment tools such as Stripe and Stripe Billing. It also connects with GoToWebinar, Vimeo Livestream, Webex Suite, and Zoom Workplace. Getting Started and Support ### What training and onboarding options does Blackthorn Events offer? Blackthorn Events provides live online sessions, webinars, documentation, and videos to support getting started. Live online sessions and webinars allow guided instruction, while documentation and videos offer self-paced reference material for setup and feature review. Getting Started and Support ### What customer support options does Blackthorn Events offer? Blackthorn Events provides email/help desk support, FAQ/forum resources, a knowledge base, phone support, and 24/7 live rep assistance. No reviewer feedback about support is available, so user experience details such as response speed, helpfulness, or common issues cannot be confirmed from the provided information. ## Features AI summary Based on 7,313 Event Management reviews Capterra data shows that buyers of Event Management software rank the following features as their top priorities: - **Registration Management** (**53%** of reviewers rated this feature as critical) - **Event Scheduling** (**52%**) - **Attendee Management** (**48%**) Blackthorn Events supports all three features that reviewers rate highest: **Registration Management**, **Event Scheduling**, and **Attendee Management**. Together, these capabilities help businesses handle sign-ups efficiently, keep event timelines organized, and manage attendee details in one place, allowing teams to run events with better coordination and a smoother attendee experience. Registration Management 3.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Event Scheduling 4.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Plan an event's time and location Attendee Management 3.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Process of managing, tracking, and communicating with individuals who are registered to attend an event Mobile Access 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Customizable Forms 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Customize contracts and forms to collect specific information Payment Processing 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Blackthorn Events 28 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Attendee Management: Process of managing, tracking, and communicating with individuals who are registered to attend an event - Badge Management: Create, manage, and print wearable badges - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Conferences/Conventions: Software that specializes in managing events such as conferences, conventions and trade shows - Contact Management: Manage, organize, and store contact information - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Email Marketing: Create and send email blasts/campaigns - Event Scheduling: Plan an event's time and location - Exhibit/Vendor Management: Manage location logistics and coordinate the participation of exhibitors or vendors in an event - Mobile Access: Access software remotely via mobile devices - Payment Processing: Accept, record, and reconcile financial transactions - Real-Time Data: Receive data and information in real time - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Room Block Management: Book and manage rooms at an event - Social Promotion: Market event via social media tools - Sponsorship Management: Raise funds via sponsors and grants - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Ticketing: Customize, sell, and distribute tickets --- Features 3.0 (2) 3.0 Based on 2 reviews ## Pricing Value for money 3.0 (2) Value for money 3.0 (2) 3.0 Based on 2 reviews ## Integrations [ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[ Webex Suite](https://www.capterra.com/p/237272/Webex/)[ HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Marketo Engage](https://www.capterra.com/p/75130/Marketo-Lead-Management/)[ Salesforce Marketing Cloud Account Engagement](https://www.capterra.com/p/134593/Pardot/)[ Stripe Billing](https://www.capterra.com/p/178774/Stripe-Billing/) ## Support, customer service and training options Customer Service 3.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.0 (2) 3.0 Based on 2 reviews ## User reviews Overall rating 3.0 Based on 2 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent KS Kayla S. CRM Marketing Specialist Higher Education ### "Best Event Management System Out There" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 28, 2024 Pros Blackthorn is amazing. It's easy to integrate into Salesforce Marketing Cloud and fields within the Salesforce CRM that we use. We easily have automated journeys so folks get a 10 day and a 2 day out reminder for events and if they no show they get an email about future events. Blackthorn has so many customizable features. We especially love how you can make custom forms and fields that we can have write back to our crm! Cons It was hard to learn all our custom features at once, but we had lots of support! Eventually we got staff so trained on it, that they have become our go to for any questions or issues. I am now one of those people for the various departments to contact when their event hasn't posted to an event group/webpage they want or other issues! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KH Karolyn H. Director, Alumnx & Family Engagement Education Management ### "Uggg... the only good thing about Blackthorn is the idea of it" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 3, 2023 BT has had very customer service in my opinion and non-existent client support. Pros I love the idea of a registration system that sits within Salesforce. Cons In my experience the software is so buggy, features and constantly breaking, there is no support even though we've paid thousands of dollars for premium support. We had a huge event in October and the registration page just wouldn't load. It took days to resolve. The auto confirmation email feature is currently broken going on two weeks and BT has finally scheduled a call with us after email after email hounding them about the problem. Reasons for choosing Blackthorn Events We chose this product because it is the only event app that sits within Salesforce. However, we spend so much time trying to work around bugs and poor integration with SF campaigns that there is no time savings by using this product. We actually waste more time trying to get support on product flaws, bugs, SF integration problems, etc. than if we were to manually reconcile event registration and attendance in SF. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.