# Blackthorn Events Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Blackthorn Events Software - reviews, pricing plans, popular comparisons to other Event Management products and more.

Source: https://www.capterra.com/p/214875/Blackthorn-Events

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# 

 Blackthorn Events Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Blackthorn Events

## What is Blackthorn Events?

Blackthorn Events allows you to manage your events end-to-end from within Salesforce. The app is designed for event planners who don't want to bother with integrations yet seek more valuable data. Build your event web page, customize the checkout process, compile your attendee list, email or SMS your invites, collect payments, and enable attendees to build their agenda. Then manage on-site with our organizer check-in app. Get real-time event data that's richer than off-Salesforce Event registration apps. Salesforce's Agentforce AI is now available throughout the platform to yield new data insights. Consolidate your apps as Blackthorn Events also includes Blackthorn Payments and Blackthorn Messaging, to handle all payment and SMS functionality. Blackthorn Events is a complete event registration platform and event management software designed to be a one-stop shop for Salesforce users with event management needs.

## What is Blackthorn Events used for?

[Event Management](https://www.capterra.com/event-management-software/)

Overall rating

Based on 2 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
available

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Do you work for Blackthorn Events?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.blackthorn.io&name=Blackthorn Events)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Blackthorn Events

3.0 (2)

VS.

[4.5 (990)](https://www.capterra.com/p/26318/Cvent-Event-Management/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.5 (2)

Ease Of Use

4.1 (5,739)

Value For Money

3.0 (2)

Value For Money

4.1 (3,523)

Customer Service

3.0 (2)

Customer Service

4.5 (3,254)

## Blackthorn Events alternatives

[4.6 (5,720)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

[4.2 (645)](https://www.capterra.com/p/57588/StarChapter/reviews/)

Starting price

$113.00

Per User, Per Month

Highest Rated

[4.7 (379)](https://www.capterra.com/p/145329/Fundraising-Software/reviews/)

Starting price

Contact vendor for pricing

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

[4.6 (5,745)](https://www.capterra.com/p/114949/Eventbrite/reviews/)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/114949/Eventbrite/)

[View all alternatives](https://www.capterra.com/p/214875/Blackthorn-Events/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Attendee Management

3.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Process of managing, tracking, and communicating with individuals who are registered to attend an event

Event Scheduling

4.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Plan an event's time and location

Payment Processing

4.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Accept, record, and reconcile financial transactions

Registration Management

3.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Customizable Forms

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Customize contracts and forms to collect specific information

Data Import/Export

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

Blackthorn Events 28 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Process of managing, tracking, and communicating with individuals who are registered to attend an event

Create, manage, and print wearable badges

Scan barcodes to ensure accurate pricing and label tracking

Track and manage schedules and meetings via an integrated calendar

Software that specializes in managing events such as conferences, conventions and trade shows

Manage, organize, and store contact information

Add customized logos and colors to align with company branding

Customize contracts and forms to collect specific information

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Track products that are for sale at a reduced price or part of coupon promotions

Assemble applications and processes by dragging over and arranging pre-built components

Create and send email blasts/campaigns

Plan an event's time and location

Manage location logistics and coordinate the participation of exhibitors or vendors in an event

Access software remotely via mobile devices

Accept, record, and reconcile financial transactions

Receive data and information in real time

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

View and track pertinent metrics to find patterns and gain insights from data

Book and manage rooms at an event

Market event via social media tools

Raise funds via sponsors and grants

Gauge satisfaction and receive information for improvement and success

Set up connections to third-party platforms to improve business processes

Customize, sell, and distribute tickets

Features

3.0 (2)

3.0

Based on 2 reviews

## Pricing

Value for money

3.0 (2)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

3.0 (2)

3.0

Based on 2 reviews

## Integrations

[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[

Webex Suite](https://www.capterra.com/p/237272/Webex/)[

HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Marketo Engage](https://www.capterra.com/p/75130/Marketo-Lead-Management/)[

Salesforce Marketing Cloud Account Engagement](https://www.capterra.com/p/134593/Pardot/)[

Stripe Billing](https://www.capterra.com/p/178774/Stripe-Billing/)

## Support, customer service and training options

Customer Service

3.0 (2)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.0 (2)

3.0

Based on 2 reviews

## User reviews

Overall rating

3.0

Based on 2 reviews

Filter by rating

5(1)

4(0)

3(0)

2(0)

1(1)

Mentioned topic

Sorted by most recent

KS

Kayla S.

CRM Marketing Specialist

Higher Education

### "Best Event Management System Out There"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 28, 2024

Pros

Blackthorn is amazing. It's easy to integrate into Salesforce Marketing Cloud and fields within the Salesforce CRM that we use. We easily have automated journeys so folks get a 10 day and a 2 day out reminder for events and if they no show they get an email about future events. Blackthorn has so many customizable features. We especially love how you can make custom forms and fields that we can have write back to our crm!

Cons

It was hard to learn all our custom features at once, but we had lots of support! Eventually we got staff so trained on it, that they have become our go to for any questions or issues. I am now one of those people for the various departments to contact when their event hasn't posted to an event group/webpage they want or other issues!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KH

Karolyn H.

Director, Alumnx & Family Engagement

Education Management

### "Uggg... the only good thing about Blackthorn is the idea of it"

1.0

Overall Rating

1.0

1.0

Ease of Use

2.0

2.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

February 3, 2023

BT has had very customer service in my opinion and non-existent client support.

Pros

I love the idea of a registration system that sits within Salesforce.

Cons

In my experience the software is so buggy, features and constantly breaking, there is no support even though we've paid thousands of dollars for premium support. We had a huge event in October and the registration page just wouldn't load. It took days to resolve. The auto confirmation email feature is currently broken going on two weeks and BT has finally scheduled a call with us after email after email hounding them about the problem.

Reasons for choosing Blackthorn Events

We chose this product because it is the only event app that sits within Salesforce. However, we spend so much time trying to work around bugs and poor integration with SF campaigns that there is no time savings by using this product. We actually waste more time trying to get support on product flaws, bugs, SF integration problems, etc. than if we were to manually reconcile event registration and attendance in SF.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

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