Nuance

Dragon NaturallySpeaking

3.5 / 5 60 reviews


Average Ratings

60 Reviews
  • 3.5 / 5
    Overall
  • 3.5 / 5
    Ease of Use
  • 3 / 5
    Customer Service

Product Details

  • Starting Price
    $199.99/one-time/user
  • Deployment
    Installed - Windows
  • Support
    Online
    Business Hours

Vendor Details

  • Nuance
  • www.nuance.com
  • Founded 1992
  • United States

About Dragon NaturallySpeaking

The industry leading speech recognition software used by doctors, lawyers, and other professionals to convert speech into text. Starting at $119.99 for the Premium Edition, Dragon has been used by thousands of professionals for dictation and transcription for over 30 years. Runs on both Windows and Mac platforms.


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Dragon NaturallySpeaking Features

  • Abbreviation Expansion
  • Archiving & Retention
  • Audio File Management
  • Audio Transmission
  • Customizable Macros
  • Transcription Reporting
  • Voice Capture
  • Voice Recognition

Dragon NaturallySpeaking Reviews Recently Reviewed!


Works with amazing accuracy. Without doubt, the best voice recognition software available.

Dec 09, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Its accuracy and ability to execute commands as well as record text. Multiple languages. Adapts by building a profile of the user over time. I bought Dragon NS in 2016, version 13 Premium and was surprised at how good voice recognition has become in recent years. I am a technical translator, French to English, and knew that DNS was fully supported by my computer aided translation software (MemoQ). Even though I am a fast typist, DNS allowed me to double my work output for many translations. I was also surprised by the ease of handling columns and tables of numbers and unusual words with Dragon. In fact, it is easier to say them than to type them. Like many keyboarders, I am OK with the the common keys and punctuation but need to look when doing special punctuation and numbers. Dragon is especially helpful with text containing a lot of the latter. In addition, Dragon knows how to spell!

I bought the French edition of DNS (v.13, Premium) because I knew that I could configure two separate user profiles for myself: one for dictation in English and another for French. That has worked out perfectly. This dual-language capability is not available for all language combinations, however.

Cons: The software itself is quite perfected. There is a challenging learning curve and one must learn many voice commands in order to edit using voice. On the other hand, the keyboard is still operative and it is quite feasible to mix voice and keyboard work. My most serious complaint is not about Nuance's DNS, but about some programs by others that do not support it well. For example, I use MS Office 365 and DNS works well with Word and Excel, but not with OneNote (however, it does work well with Evernote). It is not supported well by some online translation platforms like Memsource, which some of my clients require me to use. So if you plan on using it with specialized applications or platforms, you will need to verify that DNS is supported.

Overall, a huge time saver

Oct 12, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money
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Pros: I have been using the Dragon line for many years and it has gotten considerably easier to use and more accurate with each new release. Gone are the days that you had to spend hours on end training the product to recognize your speech patterns, idioms, idiosyncrasies and accents. The accuracy continues to improve and the formatting and command options are, at times overwhelming.

Cons: The help menus have a lot to be desired, if you are looking to find a quick answer, forget it! You have to know the exact terminology and context that is used in the help section or else spend a lot of time searching. When you do find an answer, the writers assume that you are a programming genius that knows exactly what is being discussed - if you need plain language answers, you won't find them. The manufacturer's support is, bluntly put - non existent, you will find more helpful information in user forums and blogs.

Overall: Time saved and ease of use. I have never been fond of typing and prefer to be able to express my thoughts orally - I can do that and still have a written record or response easily available and legible.

Enormous time saver with an fairly easy learning curve.

Oct 24, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: I am neither a fast nor accurate typist and this software lets me dictate all my documents, saving me hours of time. I can create or edit all types of documents and forms as well as dictate on line with email or Web forms. The commands are simple to learn and it didn't take long to get up to speed, especially since I used to dictate in my prior legal position. The program is powerful and seldom makes a mistake and I speak quickly. It has been a life-saver, freeing me from the keyboard. Invest in a good headset mic to increase accuracy and make the most out of this software.

Cons: It does take a good chunk of memory/computing power to run and though my system exceeds the recommended minimums, it does slow things down when Dragon is running. It also frequently freezes if I have multiple windows open or programs running when Dragon is in use. This doesn't stop me from using the program, as it is an infrastructure issue, but it's worth mentioning as a heads up. I might just have to get more RAM to solve this problem. I also would love to see a less-cumbersome way to change capitalization or edit grammar with verbal commands but I am still getting used to that side of the program. ;-)

The only full service voice dictation software.

Jun 12, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: First of all this is really all about the Medical edition of the software. I support 50 doctors who use this software on a daily basis. I have users who speak at barely a whisper and then I have doctors who will speak so loudly and fast to dictate you would think they are having a shouting match with someone. It can be trained to pick up speech patterns and accents. It's a very accurate piece of software and each version keeps getting better. The dedicated support team we have access to with Dragon is top notch as well. On average they respond to my odd ball problems within an hour and have some potential fixes.

Cons: There are times when Dragon will start lagging and not properly dictate, this is annoying but it can be fixed. Since we use Citrix in our environment we have to occasionally run a program to restore vSync and after doing so Dragon is back to picking everything up.

Overall: Very cheap and effective Medical dictation software.

Capterra-loader

I have used this for my writing business. Stopped using it after a few months because of issues.

Jun 05, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
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Pros: I liked that I could talk to my computer and write my articles. It was supposed to make my life a little easier. The whole idea is to make it simpler for me. For the most part, it picked up accurately. However, there are times when it didn't work like it was supposed to.

Cons: Where to begin? It takes forever for the software to install. It worked great at first, but after a while, it lost accuracy. It wouldn't pick up the words correctly, and when I would try to correct it, the program didn't respond accurately. I often would have to use the keyboard and mouse to go in and fix the words later. I ended up taking two to three times as long to write my articles. On top of that, even after exiting the program it would continue to run in the background. My system has 16GB RAM, and it still slowed my computer down as though I only had a couple of gigs.

Overall: You can dictate your work and emails which allows you to think through the problem. It does allow you to control the computer as well.

Excellent dictation software for medical office use!

Aug 03, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I love that the more Dragon is used, the better it recognizes words and voices. I use Dragon in clinic when dictating notes, and the program transcribes flawlessly. The program seems to remember previous notes and is able to spell things like medication names and medical conditions with no problems at all. Can add multiple users all with unique voice profiles.

Cons: Slows down the computer, especially when needing to switch from Word to EMR. Seems that in order to use this software, you would need quite a bit of memory to support it.

Overall: No need for transcriptionist as Dragon is more efficient, and can keep up with fast talkers like myself.

our hospital had Dragon Medical 12. It was fast and virtually 100% accurate. Now, Dragon 1 is awful.

Jun 16, 2018
2/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
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Pros: The old software was awesome. We had some issues that were resolved by adding RAM to the computer. Then, it was great. Almost 100% and pretty much instant responsiveness. Now, we have been "upgraded" to the cloud based "Dragon 1" or "DMO," not sure what it is called. It is awful.

Cons: Now, we have been "upgraded" to the cloud based "Dragon 1" or "DMO," not sure what it is called. It is awful. It is slow to respond, I'm missing the beginning of sentences, it is only perhaps 85-90% accurate (which sounds pretty good until you realize you have to go back and correct every 10th word), and the cursor jumps for no good reason to another part of the sentence and before you realize it, since there is a lag in typing, you have typed a bunch in the middle of a previous sentence. It is almost unusable. Ironically, I am hand typing this, because now I can't get it to pair with my Nuance Power Mic II. It was virtually perfect before, but now is almost unusable. I asked why we can't go back to the old one, and I am told, in typical IT speak, that we just can't. I will probably go back to dictating by phone. I've recommended that if Dragon 12 no longer exists and this is the new product, that the hospital go to M-modal. It is the way Dragon 12 was. This is awful.

Overall: almost none. Making my job much more difficult

Too complex and unreliable

May 05, 2017
2/5
Overall
1 / 5
Ease of Use
4 / 5
Features & Functionality
1 / 5
Customer Support
2 / 5
Value for Money

Pros: It has every feature imaginable but that actually makes it too complex for the average user and you get too many choices most of which you don't use

Cons: It crashes ALL the time. As a teacher (who is dyslexic) i purchased a site licence for my school. It is almost impossible for the kids to use as they have to READ a pre prepared article into the microphone to train it. It made the kids even more frustrated! How is it that this technology has not really evolved. Having used Dragon myself for many years I agree with others it has gone backwards and the crashes have increased.

Useful software, but not quite up to par by current standards

Mar 12, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: I only use Dragon for very long projects, i.e. translating novels. Being able to dictate hundreds of pages is fantastic, since I used to experience neck pain after work.
It also includes a long list of control commands for other programs as well as your OS. I myself don't use this capablity, but it can definitely come in handy if you are injured or disabled.

Cons: I have been using the software for about 7 years now and I don't think it has kept up with the times.
There are other great options for speech recognition that you don't need to train beforehand. I use Google Docs on my phone and it picks up virtually everything in all 4 of my working languages.
Before using Dragon, you will need to set up and "train" the software by reading several texts into the microphone. I used to be fine with this 7 years ago, but in 2018 it shouldn't be necessary .
One last con: I don't like how Dragon seems to run in the background even after I've closed it. I used to see processes associated with it in my Windows Task Manager/start menu and had to jump through hoops to delete them manually. I'm pretty sure this isn't a problem anymore in newer versions, though.

Overall: Less neck and back pain.
Dictating long projects can be faster and easier than typing.

Works great in most programs. Doesn't work in Electronic Medical Record unless you pay for Medical.

May 15, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Professional version is easy to use. Minimal teaching needed. Still misspells some words, not sure why. Works in word and libreoffice but not in EMR software that is web-based. Can still cut and paste into it but it's an extra step.

Cons: Works in word and libreoffice but not in EMR software that is web-based. Can still cut and paste into it but it's an extra step.

Overall: Speeds up my charting. Easy to use.

Can Take Some Getting Used To

Jan 17, 2018
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: I like how you can learn to run your entire computer. It's nice to not only dictate but to give my wrists a break from time to time. I'm on the computer for work at least 10 hours a day.

Cons: Even when it claims you've trained the software, it can still make a lot of mistakes. It takes quite a bit of time to get it trained to your voice. Things like Google Docs can understand you just as easily, if not better, without voice training. But, you can't run the entire computer from Google Docs - so there is a definite pro to Naturally Speaking.

Invaluable speech-to-text technology I couldn't live without

Apr 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Pros: I suffer from dyslexia and use this software everyday at work to help me write emails and documents. The more you use it overtime the more efficient it becomes at understanding the word you want to say. Set up is simple and once you get the hang of using all the voice commands it just becomes second nature. I could not work without this!

Cons: Correcting mistakes, for example adding in a hyphen between words, is still not that intuitive and I'd love to see some more work done to help improve this feature.

Great things can happen, but you need to be patient

Dec 11, 2017
3/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
1 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: In general, I love the software but we've had a long love/hate relationship for about three years. It's taken that long for me to really optimize my set up so that it runs well. I love the customizable vocabulary as well as being able to dictate without Internet connectivity. I like the fact that I can focus on content rather than typing when dictating. Actually, I am dictating this review with Dragon for Mac.

Cons: Microphone selection is a really big deal. You may have to try a few to get one that works well for you. It takes a while to learn how to use the software. Nuance could do more to make on boarding easier. The Windows version is significantly better than the Mac version in terms of voice recognition and text handling within an application. It's definitely worth the price, but you're going to have to put a fair amount of work into optimizing how it works. Don't think of it as Siri on steroids. Dragon dictate does a lot more and thus the set up takes a bit more tweaking than holding a button-down on your iPhone.

A great product until Nuance got hold of it.

Jul 13, 2016
2/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Comments: Dragon was a great product until it was sold to Nuance. I think each new releases of the product has almost gone backwards rather than forward. I find it very tedious to use on my Apple Mac and have now moved to a web-based service which is far superior (and free). Also, the new version of the product is almost double the price of the current version of the product and simply not worth it based on the reviews that I've read.

A lot of improvement over the years

Jul 15, 2018
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
5 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: This software has come a long way over the years. It recognizes the majority of words and is very fast in doing so.

Cons: Especially regional accents cause a lot of problems with this software. Many words that sound alike it cannot differentiate.

Overall: If you speak clear and proper English this should work fine for you

It will learn about your speech patterns

Mar 13, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: This helps all of us that have large thumbs. It is more accurate that hitting the keys on a small digital keyboard.

Cons: It does take alittle bit to learn what words are commonly used on a regular basis. With that you need to go back over your sentences and read what was typed.

Capterra-loader

Good Communication Tool

May 10, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I used this software with a student that needed encouragement to speak clearly. He was a special needs student and being able to speak and see his spoken words was very motivating to him. Also, if he didn't use his best articulation skills, his words would not appear correctly on the screen. It was a fun challenge to him to say his words clearly so they would appear correctly. This may not be the intended purpose for the software, but it was a great program to use for Speech Therapy.

Cons: As with any affordable voice to text recognition software, there are times when you speak fairly clearly but it still displays an incorrect word. Generally, a second attempt will produce the correct word.

Overall: This software provided encouragement to a special needs student so he would make better attempts at speaking loudly and clearly. I benefited by making progress with a student and he benefited because it made him focus on producing clear speech.

Worked well quickly after install.

Oct 29, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Good accuracy, quick use. Commands functions work well. Accuracy improves with time. Multiple licenses help.

Cons: Australian accent pick up sometimes not accurate. "microphone off" command sometimes difficult with background noise.

Overall: Time saver +++++

Makes me want to write again. Just like voice texting but better

Apr 04, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the fact that I can type a letter hands free. I just close my eyes and talk. You can tell it what you want edited as well. Works great across all PC programs, browsers and more.

Cons: The voice editing has a really big learning curve. But you can easily jump onto your mouse and keyboard and edit along with it. If you use multiple microphone, the set up can slow you down. The Control panel gets in the way on the screen at times as well

Overall: I can type fluidly now with a stream of consciousness and get my point across better and faster

I don't want to give you any review title. Thanks.

Mar 01, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Because I heard about the this software very good so that is the reason I want to use this software.

Cons: Nothing just using this software.

Overall: Hi, I am working as transcription so I am looking for best software for convert audio to text. So today I got that software. Thanks.

Recommendations to other buyers: No any other advice about this software because I didn't use this software. So when I use this software then I'll give you advice.

Highly overrated

Jul 08, 2017
2/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
3 / 5
Customer Support
1 / 5
Value for Money

Pros: works reasonably well out of the box- no other plusses

Cons: Does not improve, hard to customize, fails or glitches A LOT, not as customizable as it claims to be, very slow learner

Why do I have to keep buying the same software?

May 26, 2015
4/5
Overall
3 / 5
Ease of Use
2 / 5
Customer Support

Comments: Having a rare for of arthritis I shelled out my money for DNS hoping to use it for just about everything on my Mac. I had the software for about 6 months when Apple released a new version of OS X. Dragon, naturally would not work with the new OS. Expecting to be able to upgrade or even get a maintenance release for my less than one year old software. Going to the website I could not find mention of the OS X package at all. I wound up having to call sales in order to find out what my options were and where to find the support section of the site that was completely segregated from the many "PC" purchase options support. It looked like it was added as an afterthought to the site and questions submitted seemed to go straight to the bit bucket. Calling after getting nowhere with my support questions I called in again and was allowed a fix which consisted of the new version. Just as that version was becoming usable it was time for another OS X release. This time I was told that I could purchase the new release for full price! That was all that I could stand and the end of my use of their product. Having to pay full price for a new release every year was impossible for me especially when Apple included dictation and control capability for free. There were some selection tools I missed but they were not worth the price and terrible support.

Don't waste your money

Jun 24, 2016
2/5
Overall
1 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: It works - sometimes.

Cons: Does not play well with Windows
Garbage customer support - forget it
Cheap headset
Takes forever to load
Takes even longer to close

Overall: Bought the product and installed it. Had some problems with that, but got it done. After the FIRST profile update, I began getting error message about the product not being able to rename the current profile to a backup name. Customer service was no help at all, even though the problem is apparently very common on Windows machines.
Headset is also a real cheap piece of crap.

Recommendations to other buyers: Find something else to waste your money on!

Purchased Dragon over a year ago to be used in our medical practice. Experience has been ok so far.

Dec 05, 2017
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
2 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The ability to get my notes done faster by having dragon transcribe all of my words directly into the document.

Cons: What I least like is the amount of errors that happens during transcription. Most of the time I have to go back and proofread the document before sending it out.

Great Software, but it is a pity the company that markets it is so aweful

Jul 29, 2014
4/5
Overall
4 / 5
Ease of Use
1 / 5
Customer Support

Comments: I have used DNS (as we call it) for over 10 years now, but every time there is a problem, which usually occurs with every upgrade or new installation, I am horrified by the lack of help from the customer care people. The most recent upgrade is a good case study for this. As an early adopter I was sucked into buying the new upgrade from DNS 12 to 13, which Nuance offered as a download. Over 3.4Gb of download, which can only be achieved through their own download app. Excruciatingly slow. Then the downloaded installer didn't work, so I contacted the customer care. They (after 4 days 8 hours) suggested that I should uninstalll the older version - DNS12. Incidentally there was a stage in the abortive install that said it would do this for me. I uninstalled my working version of DNS12, but still the new DNS13 would not install. They suggested that I re-download the ware - but by this time the downloader had expired (yes it is date sentitive) so they wanted more money from me to extend the download period.
I now have no DNS12, no DNS 13 and no speech recognition. It is a real pity - because the actual speech recognition, transcription and PC control function extremely well - once you get through the training period (for it to know how your voice sounds). Good luck if you get any problems!

Incredibly intuitive, dynamic, and responsive dictation software

Jul 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I haven't seen Dragon struggle with any accent or types of speech. Mumbles, fast talkers, it's all there. And the way Dragon constantly learns and improves is a service in itself. Finally, Dragon features a vocab training tool. If there's a particular word, or even an entire sentence, that you say frequently that Dragon just doesn't know, you can add in that word/phrase, take 10 seconds to train Dragon, and Dragon will consistently pick it up flawlessly.

Cons: The only real issue I've seen is that Dragon features a fairly limited set of accents to train to. That hasn't caused an issue yet, but I could see it being problematic in the future if a user has a thick accent that Dragon doesn't yet know.

Overall: Happy providers, efficient and easy set ups, speedy and accurate dictation.

Capterra-loader

The newest versions really start working for real. It works even if you got an accent (like I do)

May 14, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Once you spend some time training the algorithm, you start getting a pretty accurate recognition of the dictated sentences. The Mac and the Windows version work both comparably well.

Cons: Their customer service basically is terrible, to give them a compliment.
Expect few crashes here and there, so save often or you'll lose your work.
I have a feeling that my smartphone does a comparable job if not better in terms of voice recognition.

Abandoned by Nuance

Aug 01, 2016
1/5
Overall
3 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: I liked it when it worked.

Cons: Worst customer care and support of any technology company I know of. Their answer is buy new product.

Overall: After owning DNS 1 through 12, when I upgraded to Windows 10, DNS 12 doesn't work. A call to Support advised me DNS 12, and every other version, is not compatible with Windows 10. To work with Win 10, you're forced to buy DNS 13 for the "sale" price of just $99.99. I'll go to another supplier before I'm held for ransom. Nuance has no customer support. Their answer is buy more product. That stinks.

Recommendations to other buyers: Look elsewhere.

Great customer service

Jun 07, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: The ability to program commands for moves in between templates in our medical software. Easy of voice training that was involved, little to none.

Cons: IT is very expensive for the cloud based version that we need with our electronic medical record. Features of the expensive license are very similar to the one you can buy at Staples.

Gettting worse and worse

Jun 19, 2018
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
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Pros: amazingly good when it works, but each version gets worse and support is a big inefficient and frustrating organization

Cons: you end up losing more time with fixing bugs than you gain by dictating, and you wonder how Nuance can get it so wrong when the core product could be (and was) great

Overall: Initially, it was a fantastic product. But with so many bugs, it is now worthless and does not do the job. Nuance needs to wake up.

Capterra-loader

Setup is easy but training can be a bit challenging at first.

Jul 01, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Setting it up to use with my (Yeti) microphone was surprisingly easy. I use Dragon Naturally Speaking to speed up the writing of online articles and ebooks, and once I got the hang of it, it has saved me both time and typing. Best of all, you can also use it in Evernote.

Cons: At first, training the software (and yourself, by learning all the voice commands so you can use it effectively) can be a bit tedious. However, it is greatly worth the effort in the not-so-long-run.

Excellent choice for quick dictation

May 05, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: Easy to set up and can be used in multiple applications. This software is extremely accurate in recognition - get the job done quickly & effortlessly.

Cons: Features in using the controls of the software can make it frustrating. Additionally, it sometimes feels more natural and flows better when writing to use keystrokes rather than talking into a microphone.

Capterra-loader

A very nice way to quickly get "your thoughts" down while multi-tasking at your desk.

Jan 09, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that transcripts can be made out of my podcasts. It isn't 100% perfect but I'd say 90+% which helps me a lot.

Cons: Not necessarily a con just a heads up: You need to take the time at the beginning for the program to learn your voice and speech pattern. It will take hours, but well spent in the end.

I use Dragon to add comments to papers I am grading

Aug 01, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It allows me to grade papers much more quickly than typing out comments by hand. I actually give students more feedback when I use Dragon.

Cons: It sometimes misunderstands me persistently. For example, it types "point" for "poem." I've tried and tried to train it for a few words, and it has gotten better, but it's frustrating. I also wish it did not use so many resources in the computer. It takes a lot of memory. I also wish it were easier to save files and transfer them to another computer when setting it up on another computer.

Overall: The speed of grading papers, and the ease of putting the comments right into bubbles using the review function of Word.

Had difficulty using it with Windows 10

Nov 12, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
2 / 5
Value for Money

Cons: Poor customer support. Took it off my computer as not functioning very well with Windows 10. Later attempted to reinstall and wanted more money to do so. When I asked if they could guarantee it would function properly with Windows 10 if I paid the money, never heard from them again.

Overall: I'm more likely to tell people NOT to use it

I use Dragon Naturally Speaking to dictate notes. It is easy to use and makes note writing a breeze

Dec 28, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It cuts down the time that it takes me to complete notes. The software is intuitive and learns common words and accents when used over time.

Cons: At times it does not understand a word or is difficult to add quotation marks and other punctuation into the sentences.

Overall: Using the software I was able to cut the time spent note writing in half. It is able to type with normal rhythm of speech. It has been a great value for the cost.

Capterra-loader

Its ok....

Mar 06, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: I like the headset that comes with the software. It is very comfortable to wear and it has great noise canceling capabilities

Cons: Sometimes no matter how clearly you speak, sometimes the words that are transcribed are jibberish. It doesn't always understand what you are saying.

Say What!

Jun 07, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Product is great once you figure out how to use it. It is very helpful when writing papers for school.

Cons: Updates are terrible to say the least, On almost every update I had to start over with the voice training.

Overall: Works great once you learn the system. But I guess that is the case with anything.

Much Better Than It Used to Be

Nov 15, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: I started using Dragon Naturally Speaking with Version 4 back in the mid 1990s. Now known as Naturally Speaking, the product has much improved over the years. I have a heavy southern accent and it you would expect that the software would require a large amount of speech training to adapt to my voice. This is not the case with this product.

Cons: The software often does not work well with your built in pc mic so you will need to purchase an additional external mic. This is probably not so much a software issue as a hardware issue.

I use this product in my legal practice and it is extremely helpful.

Aug 10, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: It was extremely easy to set up and conduct the voice recognition. The on-screen prompts assist greatly in voice editing a document.

Cons: There have been a few times I had difficulty loading a profile and thus, the software didn't work. In order to get this to work, I had to create a new profile.

Once setup it has been great

Jun 09, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Use to fill forms in Microsoft Excell and word. Works well in semi noisy area. Users got comfortable using very quickly.

Cons: Training time for employees and speech training was time intensive but worth the investment of time once operational.

Overall: sped up the process of doing evaluation for employees.

Works surprisingly well

Feb 12, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: As a dictation software, NaturallySpeaking works surprisingly well.
I use it to take notes and even write entire chapters of novels.
It can do so much more than simply dictation, like doing tasks on your computer.

Cons: It's not perfect, which, I guess, is a con.
I had trouble with activation, but the support was very helpful.
It lost sync with Microsoft Word a few times, but an update may have fixed that for me.

This software will be very beneficial to my employees and save them a significant amount of time.

Jan 11, 2018
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: The best part of this software is it allows my employees to immediately review their reports. It will also free up a significant amount of time.

Overall: It wasn't as intuitive as I initially thought it would be, however, after a little while it caught right up and I didn't have any issues.

unstable and constantly crashs

Apr 21, 2017
1/5
Overall
2 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: Older version worked partially

Cons: constant crash problems with DNS or causes other programs (MS Word) to crash

Overall: I tried to use for 4-5 years. Dragon 11-13.
Won't work with ms word and could never install DNS 13 due to download problems. Poor word recognition but biggest problem is that it constantly crash itself or other programs. Support was useless as only wanted you to buy program and couldn't handle refund.
Here is an example: the will it ever work right with my problem Dragon6 hundred and 60

Recommendations to other buyers: poor customer support. unable to answer basic problems

Never again

Jan 17, 2016
2/5
Overall
1 / 5
Ease of Use
1 / 5
Customer Support

Comments: I have had Dragon Premium 12 for a couple of years and always had minor struggles with it but then I bought Dragon 13 and it has been a nightmare ever since the install. It will put in words that I never said or not put in words or phrases that I CLEARLY stated. I dictate professional documents and am fed up with going back and finding things either said and missing or not said at all that will only destroy the integrity of the entire document. Believe it or not - I have actually made the decision to go backwards to typing my documents instead of dictating.

Horrible results

Sep 25, 2016
1/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: Nothing

Cons: Doesn't work well. Often ignores 10 seconds or more of speech

Overall: It came bundled with a recorder I purchased, after training I tried using it and it was very bad, it would often just stop translating or skip over large sections of audio. I tried talking to the manufacturer but was told since it was a bundled product that they were not responsible for it's support. I use the product for logging uber & lyft trips and it doesn't work.

Recommendations to other buyers: Don't buy it

Never buy from these guys again, out of principle.

Jun 11, 2015
2/5
Overall
3 / 5
Ease of Use
1 / 5
Customer Support

Comments: I bought a previous version ... with a recommended Dictaphone and headset. I installed on one Desktop and one laptop. After a while I changed PC, then I changed laptop. I'd upgraded OSs too along the way, each time needing a new install. When I came to re-install after a crash the registration refused to work and the company refused to offer me an extension. My only option was to buy it again.

I refuse to be held to ransom like this. I'll NEVER but from this company again.

Naturally Speaking is an intuitive and helpful tool!

Apr 17, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: Our industry sometimes require that we make long and detailed notes about customer conversations and the ability to dictate these notes are invaluable. Dragon's Naturally Speaking is intuitive and accurate for speech to text dictation. If you invest your time into training the program to your voice and then learning how to navigate by speech commands, you will be composing in a short time.

Works well with keeping track of our board meeting minutes.

Feb 08, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: The software is easy to use and generally is very good at dictating the voice of our village clerk during board meetings.

Cons: We had a hard time reinstalling the software after a computer update. It took quite a while to work through the issue.

Great dictation tool, takes a little getting used to.

Sep 08, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Once you become familiar with the commands this is a huge time saver! Love being able to dictate on the go, or when I get tired of typing. Once the system learns you (and vice versa) it is very accurate.

Cons: Dictation accuracy is not the greatest with the headset that is provided and you will likely need a better quality recording device/microphone.

Overall: Time savings, less typing, dictation on the go.

Special for those of us who do not have time to sit down and write

Jun 10, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Is a speech recognition program, especially for those of us who do not have time to sit down and write, this program allows you to dictate documents, search the internet, send mail
electronic, among others, from the team, quickly and accurately with just use the voice.

Cons: The only drawback found so far is that it demands more attention at the time of reviewing the texts.

Very Dynamic and Effective Software.

Apr 05, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Dragon Naturally Speaking is a very effective dictation tool due to its it ability to "learn" to understand the user's speaking style.
This product is very feature rich.

Cons: Initial setup and training of the software and be very time consuming.
The training part of the setup could be see as a deterrent but if completed it results in a great product.

Opening Dragon Naturally Speaking quit working because of a missing dll.

Jun 04, 2015
2/5
Overall
2 / 5
Ease of Use
1 / 5
Customer Support

Comments: Called the help desk, was transferred to an out of country call center, where I was invited to someone else to peruse my computer, after which I was invited to pay for a service policy. This caused a disappointment in the product.

Dragon Naturally Speaking

Oct 07, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Comments: Working for a medical practice several physician's use this program. I found it easy to install and troubleshoot and the physician's that use can't go without it :)

Capterra-loader

Excellent for writing a text throuhg voice recognition, so relaxing!

Jun 08, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Students can practise the correct pronunciation of English words, at the same time they learn vocabulary and the spelling

Cons: For the writing of a paragraph you must have care about the projected word because it must be adapted to the context

Overall: easy transcription

Superb transcription.

Feb 24, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality

Comments: I use Dragon to dictate notes several times a day, and it's become an indispensable tool. Far better transcription than I've found elsewhere.

Great idea, worked at first, but now.....forget about it.

Oct 13, 2016
2/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: When i first got it- worked great

Cons: became unstable and full of bugs

Overall: Dragon software was a great idea at the beginning and when i first got the software it worked flawlessly. But as time went on the software kept crashing and would miss big chunks of what i said. Became spotty and full of issues.

Recommendations to other buyers: Not worth getting in my opinion.

Very difficult to set up and use. It was not just plug in and go.

Feb 15, 2018
3/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: Thought it was going to be easy and just have to install and start speaking. But after a few hours of speaking I became very frustrated.

Cons: It was very difficult to use and set up. Was going to use for business but took too long to set up and was a waste of money.

Overall solid experience

Feb 01, 2017
3/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Easy to install and set up.

Cons: Frequent translation errors

Overall: Easy to use, but not as accurate as I would have liked. Even after calibrating there were still frequent errors. After a couple weeks it was eventually effective, but took quite a while to get there.

-from medical administrator at busy urgent care

Aug 13, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: -able to learn catch phrases
-types very fast
-stays on par with speaker
-transcribes effectively

Cons: -each purchase is for one voice only and this can be an issue as it can get quite costly this way