--- title: "Workmates Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Workmates Software - reviews, pricing plans, popular comparisons to other Employee Engagement products and more." source_url: "https://www.capterra.com/p/214949/Workmates-by-HR-Cloud/" page_type: "product" language: "en" --- # Workmates Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 11, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Workmates ## What is Workmates? Workmates delivers all the tools to drive culture, increase employee productivity and collaboration, keep your remote COVID-19 workforce engaged, and elevate your company brand. As part of HR Cloud’s overall HRMS and HR suite, Workmates now delivers a complete peer-to-peer recognition and rewards platform that lets employees give kudos to peers to transform your culture and create a new sense of community. Workmates is fully integrated with ADP. ## What is Workmates used for? [Collaboration](https://www.capterra.com/collaboration-software/)[Employee Engagement](https://www.capterra.com/employee-engagement-software/)[Human Resources](https://www.capterra.com/human-resource-software/) Top alternative Featured Overall rating Based on 13 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $3 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Workmates?[Manage this product listing](https://www.g2.com/products/hr-cloud-workmates/claim_requests/new?auto=true) ## Workmates Overview Updated September 2026 AI summary Workmates offers businesses of all sizes a cloud-based platform that supports core human resources functions, including an employee database, onboarding, and a self-service portal. It extends to features such as calendar and document management, employee engagement tools, performance management, mobile app access, and third-party integrations, serving as both an HR solution and a collaboration hub. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Workmates 4.6 (13) VS. [4.6 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price $3 Per Feature Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (13) Ease Of Use 4.7 (5,315) Value For Money 4.2 (13) Value For Money 4.5 (5,072) Customer Service 4.4 (13) Customer Service 4.6 (5,086) ## Workmates alternatives [4.3 (3,074)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.6 (3,558)](https://www.capterra.com/p/110968/BambooHR/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.6 (179)](https://www.capterra.com/p/156106/Hibob/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (102)](https://www.capterra.com/p/169660/Leapsome/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars ## FAQs about Workmates Overview ### Which roles and teams benefit most from Workmates? Workmates is most used by operations leaders, HR teams, and business owners who need to streamline internal processes and employee coordination. HR coordinators and HR business partners use it for onboarding, contracts, and people workflows, while executives, founders, and administrators rely on it to improve communication, oversight, and day-to-day operational efficiency. Answer based on 13 reviews Overview ### What company size and specific industries is Workmates built for? Workmates is designed for companies of any size, from small businesses to large enterprises, across every industry worldwide. It fits organizations ranging from local coffee shops to corporate conglomerates, making it suitable for broad use in employee engagement across many different sectors. Features and Usability ### What are the key features of Workmates? Workmates offers employee engagement and communication features such as activity/news feed, chat/messaging, discussions/forums, live chat, and private network access. It also includes onboarding, performance management, task management, document management, electronic forms, electronic signature, employee database, reporting and statistics, and third-party integrations. Integrations ### Which third-party tools and platforms does Workmates integrate with? Workmates integrates with 5 third-party tools: Google Workspace, Microsoft 365, Microsoft Viva Engage, OneLogin, and Slack. These integrations cover productivity, employee engagement, identity management, and team communication platforms. Getting Started and Support ### What training and onboarding options does Workmates offer? Workmates provides live online sessions, webinars, and documentation to help teams get started. Live online sessions and webinars support guided training and Q&A, while documentation gives users written material for self-paced reference and step-by-step review of features and setup details. Getting Started and Support ### What customer support options does Workmates offer? Workmates provides email/help desk, phone support, and chat. No reviewer feedback about support quality is available in the catalog, so the support experience cannot be characterized here. The listed channels indicate direct contact options for users who need assistance. ## Features AI summary Based on 14,676 Employee Engagement reviews Capterra reviewers highlight these features as the top priorities when choosing Human Resources software: - **Payroll Management** (**59%** of reviewers rated this feature as critical) - **HR Management** (**45%**) - **Employee Database** (**47%**) Workmates includes **Employee Database**. However, it does not offer **Payroll Management** or **HR Management**. Its **Employee Database** feature gives teams a central place to store and manage employee records, helping businesses keep information organized, improve access to workforce data, and support day-to-day HR administration. Activity/News Feed Continuous profile-based stream of news and activity Blogs Allows users to publish blogs on social site Calendar Management Track and manage schedules and meetings via an integrated calendar Chat/Messaging Communicate using direct chat or messages within the system Collaboration Tools Provides a channel for team members to share AI models, media files, communicate, and work together Commenting/Notes Leave comments and notes on documents for others to view Workmates 29 features ### All Features - Activity/News Feed: Continuous profile-based stream of news and activity - Blogs: Allows users to publish blogs on social site - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Chat/Messaging: Communicate using direct chat or messages within the system - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Discussions/Forums: Online forums/groups where users can ask questions, share ideas, best practices, etc. - Document Management: Store, manage, and track all electronic documents in a centralized location - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Engagement: Tools to improve and measure employee satisfaction and involvement - Employee Profiles: Centralized storage for employee data, records, and performance metrics - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support - Mobile App: Access the system via a mobile application - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Orientation Workflow Management: Create orientation programs for new employees or students - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Policy Management: Create, manage, and track policies and procedures within an organization - Private Network: Private network of devices, such as a WAN or LAN, that is only accessible to authorized users and not the public - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Wiki: An informational database that allows users to add, delete, or revise content --- Get Advice We can help you find the software with the features you need. Features 4.6 (13) 4.6 Based on 13 reviews ## Pricing Value for money 4.2 (13) Free Trial Free Version Basic $3.00 Per Feature, Value for money 4.2 (13) 4.2 Based on 13 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Microsoft Viva Engage](https://www.capterra.com/p/227175/Yammer/)[ OneLogin](https://www.capterra.com/p/114110/OneLogin/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (13) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (13) 4.4 Based on 13 reviews ## User reviews Overall rating 4.6 Based on 13 reviews Filter by rating 5(10) 4(2) 3(0) 2(1) 1(0) Mentioned topic Sorted by most recent AN Anonymous User Director Of Business Operations ### "Great Product - Crazy Expensive" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 June 5, 2018 Pros This software interface is very clean and easy to navigate. E-Verify is included and done automatically which saves time. Mobile friendly. Unlimited users. Cons This software is crazy expensive compared to similar products. No option for month to month or annual contract price is based on number of new hires and when you have as many as we do it makes no sense. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TH Tana H. Owner ### "Love the way it lets my company stay as paperless as possible!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 May 3, 2018 Pros No more employee files stacking up in my filing cabinet! Very friendly team that help you get your HrCloud system ready to use. Cons I wish it had more employee interaction and a way to keep building into their employee file even after they are hired. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SH Scott H. Chief Operating Officer Internet ### "Just what the doctor ordered... We had a shopping list and found HRCloud, which nails the list." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 3, 2018 Cool platform for incoming candidates/employees Paperless HR Repeatable process for our team Pros We got up and running way easier than I expected. We started from scratch - we had no legacy systems or processes - so the hard part was figuring out what we needed to do in the system. After working out our roadmap, we built everything out in HRCloud in a matter of a couple of (part-time) days. We went back and forth a couple of times with how-tos and uh-ohs (our side) with their onboarding team and came out clean on the other side. It's flexible, easy to understand, and PAPERLESS (top of our list). We implemented as fast as was reasonably possible and use it every day in one way or another (we're a small but growing technology business). Onboarding and support were great. They seem to overdeliver on a regular basis. Cons We don't have many gripes. Like most sophisticated software, sometimes you know what you want to do but can't find the right button or link (we learned about it in training but can't recall where). I'm sure they'll optimize it over time, but it's already so good. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User HR Coordinator ### "Couldn't have asked for a better onboarding solution!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 7, 2018 Pros HR Cloud is super easy to use on the both the admin and user side. We use Onboard for all of our new hires, making it easy to get paperwork completed, share more information about our company, detail first day expectations, etc. I love that we are able to brand and customize the look. The team at HR Cloud is nothing but helpful and makes onboarding headache free! Cons The ADP integration had a few bugs at first, but nothing the HR Cloud team couldn't fix once I made them aware. The response I received was immediate. No complaints! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Corey H. Content Strategist & SEO Consultant ### "Intuitive product and amazing support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 30, 2018 Pros My client started using HRCloud a little over a year ago and it's definitely improved their HR department's workflow. The Workmates app alone was worth it since they didn't even have a dedicated employee recognition system in place to begin with. The idea of a teamwork/engagement app did a lot more than they expected with regards to boosting morale, and they/I have already recommended it to other people in the industry. I initially signed them up for a trial just because they needed a better onboarding solution since there was really just a disjointed collection of spreadsheets and paperwork. After toying around with everything a little more it they found it had a lot of other integrated features - ATS, benefits management, background checking, performance management, etc. They don't use even half of the features but it's nice to know they're there if and when they need them. I've been involved at every step and the support has been A+ since we started - I honestly think that's one of the biggest things that keeps us hooked to their products. We were completely overwhelmed when reviewing all the HR software options out there, but so far HR Cloud has been extremely helpful and hasn't given us a reason to look elsewhere. Cons It took my client a day or two to get situated with Onboard when we first signed up, but after talking on the phone with the company they walked us through the process. My client was setting everything up on day two and running full-steam on day three. Nothing is perfect, but this is as close as we've gotten when it comes to HRMS. We tried two other systems but we dropped one for being too cluttered, and the other for having underwhelming support during the install process. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CR Chad R. Co-founder Marketing and Advertising ### "If only I implemented HR Cloud sooner...." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 18, 2018 \- Improved the first impression we convey to new applicants / hires - Added structure / process to our employee onboarding - Improved compliance with employment regulations Pros I love the work-flow automation (which saves me time) and the fact that everything is compliant (which I assume will save me headache down the road). As an owner of an agency that is scaling headcount, I really value the out-of-the-box work-flow that HR Cloud enables. For example, onboarding a new employee went from a flimsy Google Doc checklist (that was never up to date and looked pretty unprofessional in retrospect), to a polished looking new hire dashboard that updates automatically to ensure my onboarding process is fully compliant with all the stuff.(e.g. i9 / eVerify). I also use HR Cloud's "People" app to keep my org chart updated in real-time (which I love) and share team reporting structure and bio info with new hires so they get to know everyone (which helps make the onboarding process much more fluid and friendly which is really important as we have a distributed team). Cons When I first started using HR Cloud they didn't have all the integrations that they have today. One example of an integration I wish they had sooner was for an applicant tracking system. I'm eagerly awaiting the launch of their own ATS so I can consolidate my HR tools into one platform. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Bryan W. Chief Operating Officer ### "Automates complex processes with full audit tracking" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 8, 2018 Full audit tracking; modern UI and experience; automation of multiple group workflows; calendar integration with Office 365; robust reporting and dashboards Pros The onboarding process involves many groups, has strict legal compliance requirements, and is one of the first ways a new employee experiences the company. HR Cloud allows us to automate these complex processes with full audit tracking and reporting, all while giving our new team members a modern, convenient experience. Cons There is no perfect system (if there was, we would all buy it), so you have to invest in defining and maintaining your onboarding processes up front in order for team members to have a good experience. But that is more a function of the business process, not the software. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User HR and Contracts Assistant ### "Easy to use, great for our needs." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 January 2, 2018 Pros Search-ability is great when sifting through many people. It's easy to sign people up and our users have had few problems. Cons There are too many things to open to get to a document that has been uploaded. It is a lot of clicking to get to one thing. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KI Ken I. Director ### "Helps keep track of tasks" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 December 29, 2017 Pros Clean interface that allows users to navigate between tasks and portals. Portals are neat and clean. Cons Difficult to put in forms and tasks. Forms sometimes messes up. Tasks do not integrate with other platforms. Some of the mandatory fields are not needed. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EL Elizabeth (Liz) G. Administrator ### "Enjoy using this product and great customer service!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 December 29, 2017 Pros Easy to use and excellent customer service. Easy to enter employee information, along with documentation and notes. Easy to explain to the employee how to use it when they receive their information to complete. Cons I have trouble with finding how to easily correct a task that I may have done wrong, however; with great customer service, you have been able to help me each time. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. 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