# Polaris PSA Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Polaris PSA Software - reviews, pricing plans, popular comparisons to other Time and Expense products and more.

Source: https://www.capterra.com/p/214960/Polaris-PSA

---

# 

 Polaris PSA Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Polaris PSA

## What is Polaris PSA?

Polaris PSA helps services organizations derive hidden efficiencies and profitability across the Quote-to-Cash process. From intelligent bid management, real-time project management, AI/ML-powered smart resourcing, and smart project risk analysis to comprehensive billing and revenue workflows, Polaris is the single source of truth for any project-based business. Polaris is designed to scale from 10 - 10000+ users and offers an intuitive, easy-to-use interface that ensures superior user adoption.

## What is Polaris PSA used for?

[Time and Expense](https://www.capterra.com/time-and-expense-software/)[Professional Services Automation](https://www.capterra.com/professional-services-automation-software/)[Resource Management](https://www.capterra.com/resource-management-software/)

Overall rating

Based on 212 user reviews

Reviews sentiment

Positive

96%

Neutral

4%

Negative

0%

Starting price

$29

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Polaris PSA alternatives

[4.6 (163)](https://www.capterra.com/p/235606/TPS-Cloud-Axis/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.6 (790)](https://www.capterra.com/p/115613/MyCase/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.5 (861)](https://www.capterra.com/p/169455/Zoho-Projects/reviews/)

Starting price

$4.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

Highest Rated

[4.6 (6,028)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/214960/Polaris-PSA/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Reporting/Analytics

4.3 (25)

88.00% of 25 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Billing & Invoicing

4.3 (18)

72.22% of 18 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Task Management

4.8 (13)

69.23% of 13 reviewers that rated this feature as important or highly important

Create, manage and track all task activities and progression

Time Tracking

4.7 (12)

91.67% of 12 reviewers that rated this feature as important or highly important

Measure and track time including hours worked and paid time off (PTO)

Collaboration Tools

4.4 (9)

55.56% of 9 reviewers that rated this feature as important or highly important

Provides a channel for team members to share media files, communicate, and work together

Expense Tracking

4.4 (9)

44.44% of 9 reviewers that rated this feature as important or highly important

Monitor and record expenses such as purchases or charges incurred

Polaris PSA 64 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Application programming interface that allows for integration with other systems/databases

Manage the process of evaluating documents or requests submitted for approval

Route documents and other data through one or more stakeholders for review and approval

Assign issues and tasks based on availability or required skills

Track the list of items required to be billed/invoiced to clients

Create, manage, and send invoices or bills to customers

Monitor service demand and performance to plan for adequate resources that meet business needs

Private online space that lets businesses securely share documents and provide information access to clients

Provides a channel for team members to share media files, communicate, and work together

Leave comments and notes on documents for others to view

Customize data fields to support various needs and use cases

Alter the layout and content of reports

Import and export data to and from software applications

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Assemble applications and processes by dragging over and arranging pre-built components

Manage, store and organize emails within the system or via third-party apps

Estimate expected cost based on various factors before a project begins

Monitor and record expenses such as purchases or charges incurred

Form predictions based on past and present data/trends

Visual representation of project's schedule, sequence and duration of tasks, benchmarks and dependencies

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Access the system via a mobile application

Observe and track the demand, usage, progress or quality of a system, product, or user

Ability to handle several projects simultaneously

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk

Arrange tasks based on the level of priority or urgency

Reporting on how each user, task or process has advanced since its initiation

Manage and track financials on a project-to-project basis

Plan and coordinate all the resources, costs and time needed to execute assignments

Organize and schedule projects

Pre-designed project plans that can be customized

Measure time to completion or hours worked for projects

Monitor the progress of projects from start to finish

Create, manage, or update project workflows.

Estimate or forecast of a future scenario based on the study of present trends

Generate quotes or estimates for customers

Analyze and gain insights into data in real-time

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Track task progress, milestones, delays, or other key information and generate reports on them for evaluation

Assign available resources (human and/or non-human) to various projects and tasks

Process of planning, scheduling and executing the optimal and effective use of human capital across projects

Approve or reject incoming requests for resources based on need and user permissions

Allocate and manage resources, such as employees, equipment, facilities, and other assets

Search and filter data across systems to locate required information by entering keywords or certain criteria

Track employee skills, competencies, training & qualifications

Create, manage and track all task activities and progression

Track the status and progress of tasks

Track and manage the scheduling of tasks

Set up connections to third-party platforms to improve business processes

Log and record hours worked and costs spent to assist in billing and invoicing

Measure and track time including hours worked and paid time off (PTO)

Track the amount of time spent on a job or task

Track the frequency of asset usage

Create, design and manage workflows for repetitive tasks

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We can help you find the software with the features you need.

Features

4.4 (212)

4.4

Based on 212 reviews

## Pricing

Value for money

4.4 (160)

Free Trial

[View pricing plan details](https://www.capterra.com/p/214960/Polaris-PSA/pricing/)

Polaris PSA

$29.00

Per User,Per Month

It includes:

-   Projects
-   Tasks
-   Clients
-   Programs
-   Estimates
-   Custom Fields and Tags
-   Bill Plan
-   Rate Card
-   Billing Forecast
-   Dashboards and Charts
-   User Assignments
-   Department Assignments
-   Project Resource Planning
-   Resource Pool Management
-   Resource Recommendation Engine
-   Billing & Invoicing
-   Invoice Templates
-   Work Tracking
-   Custom Validation Rules
-   Configurable Timesheet and Punch Validation
-   Approval Management
-   Reporting and Dashboards
-   Audit Logs
-   Custom Notifications
-   Multilingual Support
-   Alerts and Notifications

Polaris PSA (With ZeroTime)

$49.00

Per User,Per Month

It includes:

-   Share Project Updates / Comments
-   Add Tags
-   Integrations and Imports
-   SSO
-   SSO with SAML
-   OpenID Connect
-   IP Filtering
-   Multiple Currencies
-   Custom Report Logos
-   BI API
-   BI Connectors and Dashboards
-   Limit Access by Group
-   Scheduling
-   Time Off Bookings
-   Data Collectors and Bots
-   Automatic Data Capture
-   Automatic Data Classification
-   Automatic Data Labelling

Value for money

4.4 (160)

4.4

Based on 160 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Asana](https://www.capterra.com/p/184581/Asana-PM/)[

GitHub](https://www.capterra.com/p/129067/GitHub/)[

Box](https://www.capterra.com/p/148766/Box/)[

FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[

Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[

BambooHR](https://www.capterra.com/p/110968/BambooHR/)[

Xero](https://www.capterra.com/p/120109/Xero/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (194)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (194)

4.7

Based on 194 reviews

## User reviews

Overall rating

4.6

Based on 212 reviews

Filter by rating

5(139)

4(65)

3(8)

2(0)

1(0)

Mentioned topic

Sorted by most recent

DL

Dave L.

Senior Consultant

Information Technology and Services

### "Some menus are a bit clunky, but overall it's good and even fun to use for insights"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

May 2, 2025

Being an end user only, Polaris Replicon is a cool product for not only recording time, but seeing how I'm tracking along, how my team is tracking along, which members are booked and for how long, and a host of other features. As I mentioned above, I'm not crazy about some of the menus as the way they do some of the navigation is clunky, but nothing a person won't eventually figure out.

Pros

AS an end user, it's easy to see my timesheets, where I can go to enter time, what time I have scheduled off, and how the rest of my team is tracking as well.

Cons

The menus are a bit clunky and I still don't understand why, when you log in, you're presented with a screen of "resources" rather than something useful like my immediate timesheet to complete.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

wilson l.

Account Coordinator Strategic

Information Technology and Services

### "muy buena, recomendada "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

January 7, 2025

Optima, una herramienta mas que util para realizar procesos de automatizacion en tu empresa para que aumente la rentabilidad, control de proyectos,gastos, costos, todo lo que se requiere para que tu organizacion aumente la productividad y escalabildiad Profesional

Pros

esun software que te permite tener herramientas para la gestión de proyectos, recursos, finanzas y análisis me gusta que con ella podemos realizar Planificación y seguimiento de proyectos en tiempo real y tambien supervision de presupuesto entre muchas otras funcionaldiades son als que mas destaco de POLARIS

Cons

como con cualquier aplciacion de tipo PSA puede ser complejo su funcionaldiad si no se han utilizado herramientas de este tipo, pero nada desfavorable, ahora, en relacion a su precio puede ser costoso

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KW

Kor W.

Brand ambassador

Marketing and Advertising

### "Great company!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 9, 2024

Always a good one and looking forward to next gig

Pros

Great team, management and jobs. Perfect company to work dor

Cons

Nothing at all. Been working for them for years.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SG

Siddharth G.

Senior Analyst

Financial Services

### "Advanced tool for Time tracking "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

July 5, 2024

Pros

Store More data Accurate data User interface looks good

Cons

Can be little user friendly, since navigations are little hard to find.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AA

Ali A.

Customer Specialist

Computer Software

### "Great app for companies which has Payroll system."

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

July 1, 2024

Overall, very useful application for the needs of tracking and collection emplyee time punch.

Pros

It tracks the real time of connected applications, it is a huge help for the billing and finance department. It can also be used as part of the Replicon app which helps trackin employees clockin and clock-outs. For billing uses and submitting hours worked for review to the payroll team.

Cons

It is a bit confusing when it comes to clock-in and clock-out, as it is not smart enough to automate when making time adjustments.

Switched from

[HiBob](https://www.capterra.com/p/156106/Hibob/)

My company decided, I did not have any inpute for the change.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

VL

Vinicius L.

CEO

Venture Capital & Private Equity

### "Avaliando o Polaris PSA"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

September 18, 2023

Estou extremamente feliz com o uso do Polaris PSA é um programa eficaz e conveniente de gerenciar projetos.

Pros

O polaris psa me trouxe muitos benefícios, mas o principal ponto que gostei foi o gerenciamento de projetos e tarefas.

Cons

Não há nada que gostaria de pontuar, estou feliz com o Polaris PSA.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AO

Alberto O.

Direttore

Newspapers

### "Utile "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 14, 2023

Non sono necessarie competenze particolari per entrare nel vivo del lavoro. La semplicità e il suo punto di forza che lo distingue dalla concorrenza

Pros

L' automazione dei servizi avviene in tempo reale e in modo professionale

Cons

Il costo non è proprio il più economico della categoria

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AP

Ajlina P.

business coordinators

Financial Services

### "excellent "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 6, 2023

excellent

Pros

Being able to pull different reports to see how many hours are spent on different clients activities.

Cons

all is good . Maybe punch in and punch out is not relevant for us as employees don't want to do entries so many times

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Developer

Computer Software

### "Needs Work"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

February 24, 2023

Pros

Not much to be honest, possibly setup isn't that bad.

Cons

Reporting is broken, you need to fully remove time then reimport it or it will glitch and show time that isn't there anymore.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SW

Stephen W.

Plumbing Inspector

Architecture & Planning

### "Replicon"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

January 20, 2023

Wonderful.

Pros

It's user friendly. When working easily accessible.

Cons

Unable to access at times. Could of been my fault.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/214960/Polaris-PSA/reviews/)

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[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

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