# Page 9 | Polaris PSA Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 9 - Is Polaris PSA the right Professional Services Automation solution for you? Explore 212 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/214960/Polaris-PSA/reviews

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Polaris PSA

4.6 (212)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 9 - Reviews of Polaris PSA

## Showing most helpful reviews

Showing 201-212 of 212 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RH

Rose H.  
  
Financial Services  
Used the software for:

### "User-friendly"

January 21, 2015

4.5

Pros

It's a really easy product to use with a excellent Customer Support Team.

Cons

I have not been able to add a User/Users to multiple projects in one go, instead of having to go to each project.

Review Source

HR

Holly R.  
  
Government Administration  
Used the software for:

### "Excellent Product"

November 6, 2014

4.5

Pros

I like how the employees are able to know exactly what time they have taken and what is left.

Cons

I am unable to get it on my phone. I would like to enter things immediately from my phone.

Review Source

SM

Sridhar M.  
  
Management Consulting  
Used the software for:

### "Experience with Replicon"

November 19, 2014

4.0

Pros

It's pretty simple to use and quick to learn.

Cons

I am thinking if you have a dashboard were we can quickly see the remaining Holidays instead of going to Reports and generating a report.

Review Source

NP

Napoleon P.  
Project Manager  
Construction  
Used the software for: Less than 6 months

### "Simple"

March 23, 2020

4.0

Pros

Simple. Easy to use. Has mobile capability and more potential.

Cons

As we just started using Replicon recently, still exploring.

Review Source

AK

Andrew K.  
  
Management Consulting  
Used the software for:

### "End user using it on a daily basis as electronic timesheet"

October 30, 2014

4.5

Pros

It's simple to use, mobile device enabled, and has a user knowledge base.

Cons

I haven't experienced any problems with the Replicon software up to this point.

Review Source

TB

Todd B.  
  
Management Consulting  
Used the software for:

### "Intuitive and easy to use"

November 19, 2014

5.0

Pros

It is a straightforward solution to logging time off.

Cons

I don't really have any complaints about the product. It meets my needs well.

Review Source

ST

Srinivasa T.  
  
Design  
Used the software for:

### "Replicon PSM Review"

February 5, 2015

4.5

Pros

Ease of use and customer service are very good for this product.

Cons

Needs new innovations for making the product more user-friendly.

Review Source

ST

Srinivasa T.  
  
Design  
Used the software for:

### "Replicon Review"

November 19, 2014

4.0

Pros

It's simple and very user-friendly.

Cons

Booking time off involves more steps so it should be made a little simpler.

Review Source

dK

danielle K.  
COO  
Information Technology and Services  
Used the software for: Less than 6 months

### "replicon review"

June 16, 2017

3.0

Overall very strong software

Pros

It is time tested and been around the industry for a very long time, they have great customer service, solid product

Cons

there are limits on tech link ins, it is very structured and could be more flexible, would like to see more can bans

Review Source

LS

Lisa S.  
Vice President  
Management Consulting  
Used the software for: Less than 6 months

### "Great expense and time management tool!"

May 7, 2015

5.0

Pros

Replicon is a very intuitive and user friendly application that was easy to implement and roll out to employees.

Cons

Nothing. Everything went well with the implementation and no one has had any issues using it.

Review Source

MR

Mario R.  
Specialist  
Accounting  
Used the software for: I used a free trial

### "good support"

June 9, 2020

4.0

Pros

careful people which deliver a helpful support

Cons

strange habit regarding entering public holidays

Review Source

KB

Krum B.  
Senior Software Engineer  
Computer Software  
Used the software for: Less than 6 months

### "Live chat experience was really great"

August 20, 2018

5.0

Team did a great job in solving my problem on the chat.

Pros

Response time was very quick, my inquiry was accepted and resolved pretty fast too. I managed to get my Time Off request fixed.

Cons

The user interface is a bit counterintuitive at times. I'd like to be able to modify my calendar tool to have the weeks starting on Mondays, instead of Sundays.

Review Source

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