--- title: "Invite Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Invite Software - reviews, pricing plans, popular comparisons to other Brand Management products and more." source_url: "https://www.capterra.com/p/214966/Invite/" page_type: "product" language: "en" --- # Invite Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Invite ## What is Invite? Invite is Widewail's review generation tool which, along with a suite of online customer engagement products and services, helps local to enterprise-level businesses rank at the top of organic search results. Review generation, response management, and social media engagement solutions work together to deliver a seamless and efficient experience. When combined, Widewail's products and services scale reputation management activities to help grow your business. ## What is Invite used for? [Reputation Management](https://www.capterra.com/reputation-management-software/)[Review Management](https://www.capterra.com/review-management-software/)[Brand Management](https://www.capterra.com/brand-management-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Invite Overview Updated August 2026 AI summary Invite supports businesses of all sizes in managing their brand presence and reputation online through features such as campaign management, customizable branding, and sentiment analysis. With options for social media monitoring and review management, Invite enables organizations to track feedback and performance across channels. The platform is accessible via cloud and web-based deployment on major operating systems. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Invite 5.0 (3) VS. [4.7 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (3) Ease Of Use 4.7 (239) Value For Money 5.0 (3) Value For Money 4.5 (224) Customer Service 5.0 (3) Customer Service 4.6 (215) ## Invite alternatives [4.6 (539)](https://www.capterra.com/p/156699/Klaviyo/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.3 (127)](https://www.capterra.com/p/207701/Hibu/reviews/) Starting price $449.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 81% of reviewers rated it above 4 stars [Brand24](https://www.capterra.com/p/149054/Brand24/) [4.7 (255)](https://www.capterra.com/p/149054/Brand24/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/149054/Brand24/) [Hootsuite](https://www.capterra.com/p/121701/HootSuite/) [4.4 (3,803)](https://www.capterra.com/p/121701/HootSuite/reviews/) Starting price $399.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/121701/HootSuite/) ## FAQs about Invite Overview ### What company size and specific industries is Invite built for? Invite is designed for small, medium, and enterprise-level businesses that need a customer review response management and new review generation solution. It is not tied to a specific industry, so it suits organizations across sectors that want to manage online reviews and collect new customer feedback. Features and Usability ### What are the key features of Invite? Invite offers reputation management and performance metrics, with review monitoring, review notifications, and negative feedback management for tracking customer sentiment. It also includes CRM tools, campaign management, and multi-channel campaign support, plus real-time analytics, customizable reports, dashboards, and social media monitoring for reporting and outreach. Getting Started and Support ### What training and onboarding options does Invite offer? Invite provides in-person training, live online sessions, webinars, documentation, and videos to help teams get started. In-person and live online formats support guided instruction, webinars offer scheduled group learning, documentation provides written reference material, and videos give visual walkthroughs for self-paced review. Getting Started and Support ### What customer support options does Invite offer? Invite provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. No reviewer feedback is available here to describe response times, helpfulness, or common support frustrations, so the support experience cannot be assessed from user comments. ## Features AI summary Based on 2,438 Brand Management reviews Capterra data shows that buyers of Brand Management software rank the following features as their top priorities: - **Customizable Templates** (**53%** of reviewers rated this feature as critical) - **Content Management** (**45%**) - **Customizable Branding** (**51%**) Invite includes **Customizable Templates** and **Customizable Branding**, giving teams a consistent way to create branded materials while adapting layouts and assets to different campaigns or audiences. However, it does not include **Content Management**. By supporting **Customizable Templates** and **Customizable Branding**, Invite helps businesses maintain brand consistency, speed up content creation, and provide teams with more control over how brand assets are presented across channels. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Customizable Branding Add customized logos and colors to align with company branding Invite 23 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Channel Campaigns: Allows for businesses to run a variety of different campaigns across different channels - Negative Feedback Management: Identify, track, and respond to negative feedback - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Real-Time Analytics: Analyze and gain insights into data in real-time - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reputation Management: Monitor and manage customers' perceptions about a business, product, or service - Response Management: Planning and managing of resources and procedures to mitigate the impact of events and incidents - Review Monitoring: Automatically monitor and receive alerts for any new online reviews - Review Notification: Notifies a business when a review is left - Review Request: Allows businesses to request reviews from their customers - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - Social Media Monitoring: Track activity on sites such as Facebook, Twitter, Instagram, etc. - Social Sharing: Allows businesses to share their videos on social media. --- Get Advice We can help you find the software with the features you need. Features 5.0 (3) 5.0 Based on 3 reviews ## Pricing Value for money 5.0 (3) ### Starting price Free trial not available Value for money 5.0 (3) 5.0 Based on 3 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (3) 5.0 Based on 3 reviews ## User reviews Overall rating 5.0 Based on 3 reviews Filter by rating 5(3) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AM Andy M. Co-Founder Telecommunications ### "WideWail worked great for us! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 20, 2021 The team is the core. True experts, helpful and fun. The software does exactly what we were sold and more, couldn't be happier. Pros It takes the process of review gathering and review community maintenance out of our hands. Time, money and most importantly brand safety. Cons Not much. I would always like MORE reviews, but that is on our team just as much. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ML Michael L. CEO Marketing and Advertising ### "Every business needs this, it is what you do today and they make it easy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 9, 2021 Pros team is great, tech is great, it is the right product for us Cons Like any new tool, we had to adjust our internal process Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 12, 2021 We appreciate the review, Mike, and love working with the Fluency team. JC Jenny C. Salon Owner/Stylist Health, Wellness and Fitness ### "Widewail's "Invite" had triple our customer reviews in one month " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 26, 2020 Overall experience has been great, very user friendly for both us to send and our customers to review! Pros Initial set up was quite easy, with great support/help from the team at Widewail. Asking customers to leave reviews is very easy for both us and them now! Cons None, the service & the team at Widewail have been fantastic! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 30, 2020 Thanks very much for the exciting feedback and review, Jenny. We're happy to see how well Invite's customer review generation process is working for Code Style Club, and greatly value our partnership! ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.