--- title: "Speak AI Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Speak AI Software - reviews, pricing plans, popular comparisons to other Qualitative Data Analysis products and more." source_url: "https://www.capterra.com/p/214990/Speak/" page_type: "product" language: "en" --- # Speak AI Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Speak AI ## What is Speak AI? Speak AI is a sales acceleration platform that transforms conversation and revenue intelligence into action. The configurable platform is a unified system of record to capture every conversation, virtual or in person, then transcribe and analyze the audio, video, and text in 100+ languages. Sales and research teams score calls, meetings, interviews, and role plays against their own methodology and rubrics (the words, the voice, and the visuals) and instantly turn them into coaching notes, CRM updates, proposals, contracts and more. The platform offers system-wide Agentic AI chat, AI voice and phone agents, a public API, an MCP server for Claude, ChatGPT, and more, and custom multimodal applications that can be fully white-labelled for consultancies and developers. Speak AI is trusted by 300,000+ users and teams since 2019. Book a consult with our team, or start a free trial at app.speakai.co. ## What is Speak AI used for? [Transcription](https://www.capterra.com/transcription-software/)[Artificial Intelligence](https://www.capterra.com/artificial-intelligence-software/)[AI Meeting Assistants](https://www.capterra.com/ai-meeting-assistants-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price CA$20 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Speak AI?[Manage this product listing](https://www.g2.com/products/speak-ai-speak/claim_requests/new?auto=true) ## Speak AI Overview Updated September 2026 AI summary Speak provides small businesses with cloud-based tools for data analysis, artificial intelligence, and transcription. It offers features such as dashboards, data connectors, data discovery, and self-service analytics, enabling users to visualize and report on their data. Notably, Speak includes natural language search, allowing users to interact with and query their data using everyday language. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Speak AI 4.0 (1) VS. [5.0 (809)](https://www.capterra.com/p/276054/Fathom/reviews/) Starting Price CA$20 Per Feature Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (1) Ease Of Use 5.0 (809) Value For Money 4.0 (1) Value For Money 4.9 (734) Customer Service 5.0 (1) Customer Service 5.0 (738) ## Speak AI alternatives [4.4 (12)](https://www.capterra.com/p/10004983/SAS-Viya/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Vizard](https://www.capterra.com/p/10009818/Vizard/) [4.9 (476)](https://www.capterra.com/p/10009818/Vizard/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10009818/Vizard/) [Otter.ai](https://www.capterra.com/p/202799/Otter/) [4.4 (103)](https://www.capterra.com/p/202799/Otter/reviews/) Starting price $12.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/202799/Otter/) [1min.AI](https://www.capterra.com/p/10020011/1min-AI/) [4.7 (494)](https://www.capterra.com/p/10020011/1min-AI/reviews/) Starting price $5.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10020011/1min-AI/) ## FAQs about Speak AI Overview ### What company size and specific industries is Speak built for? Speak is designed for sales teams, sales training companies, agencies, qualitative and market research teams, and other meeting-heavy organizations that need conversations scored, coached, and converted into action. The description does not specify a company size, so it appears suited to teams of varying sizes across those sectors. Features and Usability ### What are the key features of Speak? Speak offers natural language processing, natural language search, and sentiment analysis for text interpretation. It includes data capture and transfer, data extraction, data import/export, and data mapping for handling information. Reporting and analytics features include dashboards, dashboard creation, data visualization, visual analytics, self-service analytics, and reporting & statistics, plus API access, customizable branding, and user management. Getting Started and Support ### What training and onboarding options does Speak offer? Speak provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer written and visual reference materials for self-paced setup and feature review. Getting Started and Support ### What customer support options does Speak offer? Speak provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. Support appears organized around self-service articles and direct contact channels, giving users multiple ways to get help. No reviewer feedback on support quality is available, so user experience details cannot be assessed. ## Features AI summary Based on 3,958 Qualitative Data Analysis reviews Capterra reviewers highlight these as the features buyers value most when choosing data analysis software: - **Multiple Data Sources** (**47%** of reviewers rated this feature as critical) - **Reporting/Analytics** (**47%**) - **Dashboard Creation** (**43%**) Speak supports **Reporting/Analytics** and **Dashboard Creation**, so teams can track results and present insights in a clear, visual format. However, it does not offer **Multiple Data Sources**. Instead, it provides other highly rated capabilities, including **Reporting & Statistics** (**42%**), **Data Visualization** (**43%**), and **Data Import/Export** (**43%**). These features help businesses review trends, share findings more clearly, and move data in and out of the system, allowing teams to make informed decisions faster. Data Visualization 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Graphical representation of data Accuracy Ensures that financial records are accurate and precise, reducing the chances of errors that could lead to audit issues API Application programming interface that allows for integration with other systems/databases Automatic Transcription Use AI to convert voice into text automatically Customizable Branding Add customized logos and colors to align with company branding Data Extraction Automatically retrieve and pull information from documents, websites, images, data sets, and other sources Speak AI 15 features ### All Features - Accuracy: Ensures that financial records are accurate and precise, reducing the chances of errors that could lead to audit issues - API: Application programming interface that allows for integration with other systems/databases - Automatic Transcription: Use AI to convert voice into text automatically - Customizable Branding: Add customized logos and colors to align with company branding - Data Extraction: Automatically retrieve and pull information from documents, websites, images, data sets, and other sources - Data Import/Export: Import and export data to and from software applications - Data Visualization: Graphical representation of data - Natural Language Processing: Process and analyze human language in text or audio form - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - Translation: Contains AI translation or multi-lingual interview abilities. - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows --- Get Advice We can help you find the software with the features you need. Features 4.0 (1) 4.0 Based on 1 reviews ## Pricing Value for money 4.0 (1) Free Trial Pay as You Go From $2.00/hr Pro CA$20.00 Per User,Per Month Value for money 4.0 (1) 4.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 4.0 Based on 1 reviews Filter by rating 5(0) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent VM Vesna M. Copywriter and Messaging Strategist Market Research ### "Surprisingly versatile AI meeting/interview recorder and research assistant" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 19, 2024 \- I follow the founder on LinkedIn — you get this sense that there are authentic, caring people behind the product. You can book a free demo and have someone from the team walk through using the product and answer any questions you have. - The Speak team has been rolling out lots and lots of cool features, so the product really is evolving and they are very much listening to user feedback. Pros There are many things about Speak AI that I've found useful: - Ability to record meetings or upload existing videos — the latter is really important as I've also used other meeting recorders so it's important that I can upload a video after the meeting already took place using a different recorder. - Security — it was important to me that I could guarantee high level of security to my meeting participants, who are often clients and whose IP I have a duty to protect when hosting my calls - ChatGPT-like AI that lets me ask questions about my calls and create things like tables, lists, etc., based on prompts that I give it. I've used Speak AI for some customer research and analysis — like listing out customer problems and pain points, benefits, outcomes, sentiment analysis, etc. I like that I can ask it to give me timestamps and verbatim quote snippets as support or evidence for the output it gives me. I've been able to copy-paste tables and lists straight into my client-facing reports - I like the ability to assign speaker names or keep it anonymous. I can also then select/isolate which speaker I want to be included in the AI analysis so I'm not needlessly adding my own verbiage as the interviewer. - They also have really good onboarding and support and demos. Really fine, approachable, helpful team behind the product, and they really care about their users and customers. - While multiple languages hasn't been important in my use case, I know that the many supported languages really sets Speak apart. Cons \- I tried both a monthly plan and a pay-as-you-go plan. For pay-as-you-go, I just wish AI credit usage was more predictable. I wasn't able to see how much a certain prompt was going to chew up. - The interface has changed, but I don't like new version, nor did I like the old version. I feel like the UI could use some more contrast and a more premium look for what you pay. When you're working inside the dashboard, it feels a bit rugged and rough around the edges. Could definitely use a good product designer's eye for UX/UI best practices and a more branded feel. Switched from [Otter.ai](https://www.capterra.com/p/202799/Otter/) I felt like Otter.ai got complacent and stopped innovating, so I've been testing out different meeting recorders, including Speak. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.