# streamGo Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is streamGo the right Virtual Event solution for you? Explore 16 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/215010/streamGo/reviews --- streamGo 4.8 (16) [View alternatives](https://www.capterra.com/p/215010/streamGo/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of streamGo Ease of use 4.6 Customer Service 4.8 ## Showing most helpful reviews Showing 1-16 of 16 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Sabs O. Audio Visual Support Consultant Hospital & Health Care Used the software for: 6-12 months ### "StreamGo: Feature-Rich & Easy to Use" February 19, 2025 5.0 streamGo is an excellent platform for hosting virtual events and webinars, offering a seamless experience for both organisers and presenters. The intuitive user console makes it easy to access all the necessary tools, with features like presenter chat, streaming views, and a live output preview ensuring smooth event management. One of the biggest advantages is the flexibility it provides—whether you’re running a live, on-demand, pre-recorded, or hybrid event, streamGo makes the process simple. You can upload presentations and pre-recorded videos in advance, saving time and ensuring everything is ready before going live. The ability to clone past projects is another useful feature, making it easy to set up recurring or similar events without starting from scratch. Customisation is another strong point. We can brand individual registration pages, ensuring a consistent look and feel for each event. This attention to detail helps create a professional experience for attendees while keeping branding consistent across multiple events. Customer support is also a standout feature. The streamGo team is available to assist throughout the process, from setup to live support, ensuring events run smoothly. Overall, streamGo is a reliable and feature-rich solution for virtual events. Its ease of use, powerful engagement tools, and customisation options make it a great choice for us when looking to deliver professional and interactive online experiences. Pros User-Friendly Console – Easy-to-use interface with all tools easily accessible. Flexible Event Options – Supports live, on-demand, pre-recorded, and hybrid events. Advanced Presenter Tools – Features like presenter chat, streaming views, and live output preview. Pre-Event Preparation – Upload presentations and pre-recorded videos in advance. Efficient Event Management – Ability to clone past projects for quick setup. Customisable Branding – Tailor registration pages for a professional and consistent look. Reliable Customer Support – Assistance available from setup to live event execution. Cons I haven't encountered any cons and the StreamGo team are always open to suggestions on how they can improve their services. Alternatives considered [ON24](https://www.capterra.com/p/158766/ON24/) Reason for choosing streamGo We found streamGo to be a better fit than ON24 due to its more intuitive interface and flexibility. ON24’s platform felt less user-friendly and required more time to navigate, whereas streamGo made event setup and management much smoother. Customisation was another key factor—streamGo allowed us to fully brand our registration pages and event experience, whereas ON24’s templates felt more restrictive. Overall, streamGo provided a more seamless and adaptable platform, making our webinars and virtual events much easier to manage and suited the needs of our business better. Switched from [GoTo Webinar](https://www.capterra.com/p/163335/GoToWebinar/) We made the switch from GoTo due to ongoing reliability issues, including frequent platform glitches and login difficulties. The lack of a unified presenter console link also created unnecessary complications, as each presenter had a unique link, leading to delays if someone misplaced theirs. Another drawback was how abruptly the platform shut down after a webinar, leaving no opportunity for presenters to debrief or discuss the session afterward. Customer support was another major concern. Issues were often blamed on us, even when they were beyond our control. After our dedicated account manager left, we no longer had a clear point of contact, and the overall customer service experience declined—responses were often unhelpful and, at times, dismissive. Since moving to streamGo, we’ve experienced a far more reliable and efficient platform, with a unified presenter link, better event management tools, and exceptional customer support. The transition has significantly improved our webinar experience. Review Source SM Sinead M. Marketing Executive Legal Services Used the software for: 6-12 months ### "Amazing customer support" December 16, 2025 4.0 There is a slight learning curve to the platform however the customer support is second to none. They are willing to help with any issues and respond extremely quickly. Pros The customer support and reporting is excellent. We also haven't found another platform that automatically sends out CPD certs. Cons There is a bit of a learning curve but the customer service is next level so once you've done a few webinars, they are less daunting. Alternatives considered [Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/) Reason for choosing streamGo Required CPD certs to be sent automatically for training etc. Review Source HD Hugo D. Head of Marketing Communications E-Learning Used the software for: Less than 6 months ### "CEG Digital 's review" November 18, 2021 5.0 multiple webinar events across 8 partners Pros Intuitive, professional and innovative platform Cons The lead source tracking into our HS account is not working as is advertised or promoted Reason for choosing streamGo price Switched from [GoTo Webinar](https://www.capterra.com/p/163335/GoToWebinar/) multiple webinar events across 8 partners , resourcing, time management, innovation Review Source Roy R. Director of Publishing and Events Events Services Used the software for: Less than 6 months ### "Great team, great tech" March 25, 2024 5.0 Fantastic, incredible, professional, productive Pros The StreamGo team are great and can't do enough for you. They are quick to respond and alsways have a solution. Cons Nothing, the system does everything we need it to do. Alternatives considered [Swapcard](https://www.capterra.com/p/234990/Swapcard/) Reason for choosing streamGo Price and people. Very strong presentation and I had faith that they would be helpful. Switched from [EventsAir](https://www.capterra.com/p/130158/EventsAIR/) EventsAir was rubbish, the platform didn't work on mobile and the support was terrible. Review Source NC Nancy C. Event and Marketing Manager Information Technology and Services Used the software for: 6-12 months ### "Amazing virtual and hybrid event platform" June 24, 2022 5.0 We've had a great experience working with streamGo. Pros streamGo is simple to use but is fully featured. We had used Hopin before but streamGo has more features and has all the little details sorted. The hubspot integration works and sends all data captured and adds users to lists for each event (Hopin only sends basic info and doesn't tell you where the contact comes from). They have a great networking tool, video search and you can move attendees between sessions in a virtual conference. Hopin does not offer any of these. We didn't realise we needed these features until we had them! Cons There is nothing to disklike about streamGo. Alternatives considered [RingCentral Events](https://www.capterra.com/p/10010919/Hopin-Events/)[Bizzabo](https://www.capterra.com/p/135385/Bizzabo/)[Glisser](https://www.capterra.com/p/145132/Glisser/)[Swapcard](https://www.capterra.com/p/234990/Swapcard/) Reason for choosing streamGo This platform features everything compared to competitors including features you didn't know you needed! Like moving attendees between sessions of a conference. Review Source sL sam L. Webinar Specialist Marketing and Advertising Used the software for: 6-12 months ### "Fantastic webinar platform" March 27, 2024 4.0 Pros The customer support is fantastic and the platform meets all of our standard webinar requirements Cons The studio not having a dial in number. I had total confidence in the StreamGo platform but we like to have that back up in case of technical issue with the speaker. Switched from [WorkCast](https://www.capterra.com/p/158770/WorkCast/) Workcast do not offer features to provide acreditation Review Source JP Jodie P. Senior Event Manager Medical Practice Used the software for: 2+ years ### "Excellent platform and service from the team" November 13, 2025 5.0 Before using Stream Go, managing hybrid events meant relying on multiple suppliers and platforms, which made it difficult to have full control and consistency across our events. Stream Go solves this by giving us one central, easy-to-manage platform where we can handle everything — from setup and content management to live streaming and on-demand access — all in-house. This control has allowed us to streamline our processes, reduce reliance on third parties, and ensure every event runs smoothly. The platform’s flexibility means we can easily manage events of different sizes and formats, including multi-day and multi-session programmes. Another key benefit is Stream Go’s responsive and collaborative team. They actively listen to feedback, adapt the platform to suit our needs, and continually enhance its functionality. This partnership approach means we’re always confident that our events will deliver a professional and seamless experience for our audiences. Overall, Stream Go helps us deliver engaging hybrid events more efficiently, with fewer risks, greater consistency, and continuous improvements over time. Pros I have worked with Stream Go for several years now, and we currently use the platform to host around six hybrid events each year, ranging from one to three days in length — some with multiple sessions running simultaneously. We chose Stream Go because it allows us to have full control over the setup and management of our events, and it has worked perfectly for our needs. From the very beginning, working with \[sensitive content hidden\] and the team has been an excellent experience. They have continually developed the platform based on our feedback and specific ways of working, which has been fantastic. The team genuinely listens to feedback and is always readily available to discuss updates or adjustments as required. The platform itself is regularly enhanced, and we’ve seen significant improvements since our very first event. After our first event, we encountered an issue with a recording due to our onsite AV team not shutting the console down correctly. The Stream Go team quickly identified the cause and implemented a fix to prevent it from happening again — a great example of their proactive approach and commitment to improvement. Overall, Stream Go has been a reliable, flexible, and continually improving platform backed by a responsive and dedicated team. I wouldn’t hesitate to recommend them for anyone looking to deliver seamless hybrid events. Cons We are very happy with the service and platform and have no cons with Stream Go. The platform is easy to use and the team are super responsive. Review Source AF Athena F. Programs and Events Manager Health, Wellness and Fitness Used the software for: 2+ years ### "streamGo is an event planner's dream!" May 24, 2023 5.0 We absolutely loved our experience with streamGo. It was professional, timely, they have great communication methods in place and clear guidelines to what everyone needs to do to make sure the event goes off smoothly and successfully! I highly recommend them and we will be signing on for another year! Pros We have used streamGo now two years in a row for our annual International Pediatric Feeding Disorder Conference. Staff and users alike LOVE the platform, the streaming is superior, and the staff is incredible. They create a customized project plan and make sure everything gets done early so that you don't have to stress! They are excellent at what they do and have made our virtual events highly successful (we've had over 2,300 attendees these last two years!) Cons There are no cons here. The organization is wonderful, the staff is great, the platform they use is amazing and the final product they provide you with will leave you smiling. Review Source Mark R. Event Organiser Airlines/Aviation Used the software for: 1-2 years ### "Excellent production values" September 23, 2021 4.0 Pros As well as the live element, the archiving adds considerable value Cons It has taken us a while to get to grips with the webcasting, I wouldn't tell anyone to expect instant results Review Source Response from streamGo September 29, 2021 Delighted to read you're impressed with the production quality - we really enjoyed working with you recently. Thanks for leaving such a great review. VR Verified Reviewer Director of Marketing, Events Information Services Used the software for: 6-12 months ### "Review " February 26, 2021 5.0 We have used StreamGo as our virtual event streaming partner in 2020. Pros one platform for all events production needs Cons 1\. dependence on the platform design and dev team to build the sites; inability to make any changes ourselves. 2. analytics and reporting could use an upgrade. Need visual dashboards and other easy-to-download reports. Right now there is a lot of data that is available as one massive data dump that we as clients need to parse and organize. Review Source SF Stephen F. Digital Communications Specialist Oil & Energy Used the software for: 2+ years ### "Great product and service " February 25, 2021 5.0 I’ve used StreamGo for a number of years now, and have always been impressed by what they offer. It is fully integrated into our business now and everyone asks to use StreamGo whenever we run a webinar. Set up, customisation, support and deployment is fantastic. Pros StreamGo have done a great job in making the software easy to use for all - the guidance that is offered by the production team is second to none and they help our presenters at ease throughout. Cons Perhaps having multilingual speakers when required might help when doing foreign language presentations - even if it was an additional service that you pay for Review Source SG Sana G. Policy and Communications Manager Civic & Social Organization Used the software for: 6-12 months ### "Very Successful Webinar" July 18, 2023 5.0 We can't recommend StreamGo highly enough. As a very small charity, they made it really easy for us to organise and host a recorded/live webinar. Pros We loved working with the StreamGo team to deliver an online webinar. They made it easy and helped to make sure we were on track in the time leading up to the webinar. We found the support of our liaison at StreamGo to customise and deliver our webinar to be the best thing about using StreamGo Cons We thought an in-built survey functionality to measure the impact of the survey would have been very useful. Review Source JB Jo B. Events Manager Financial Services Used the software for: Less than 6 months ### "Fantastic support and a slick event" June 30, 2021 5.0 The customer service was second to none, with prompt and helpful responses to all queries, swift solutions to any issues, and a producer that supported us even while on holiday. Absolutely brilliant experience. Pros Easy to use in the main part, easy to brand, access to updating for emails etc Cons A few features were not accessible in an intuitive way Review Source Response from streamGo July 2, 2021 Delighted to read about your experience with us! We're looking forward to helping with your next event :-) kH kate H. Global Engagements and Marketing Information Technology and Services Used the software for: 1-2 years ### "Flexible service" February 25, 2021 5.0 StreamGo have worked with us for nearly 2 years and they have been really flexible and accommodating with the way in which they deliver for us. The have been able to change and adapt to our business as it has changed and grown over time. The team are friendly and supportive. Pros The simplicity and speed at which the service is delivered Cons There is nothing we don't like - we have no issues a all! Reason for choosing streamGo They were able to deliver exactly what we needed when we needed it Review Source CL Chris L. Head of Group Marketing Information Technology and Services Used the software for: 1-2 years ### "Great service and production" February 25, 2021 4.0 Great people and good service, the work we have produced with StreamGo has produced great business outcomes. Pros We have used StreamGo for the last couple of years and their service has been great in general, good value for money and the production is of a high standard. Cons One or two minor issues that were resolved, but nothing major. Reason for choosing streamGo n/a Review Source CD Calum D. Editor Media Production Used the software for: Less than 6 months ### "Great customer service" December 20, 2021 5.0 Pros Working with the team at StreamGo is a highlight, they really go above and beyond to ensure the high quality delivery of the end product! Cons In its current state of play, nothing needs to be improved but as demands increased constant evolution is key. Review Source Similar Products Featured