--- title: "OpinionX Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about OpinionX Software - reviews, pricing plans, popular comparisons to other Market Research products and more." source_url: "https://www.capterra.com/p/215075/OpinionX/" page_type: "product" language: "en" --- # OpinionX Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) OpinionX ## What is OpinionX? OpinionX is an online platform for advanced market research surveys. It enables the creation of surveys with advanced methods like conjoint analysis and maxdiff analysis for measuring customer preferences and priorities. Teams use OpinionX to measure user needs, map customer segments, model pricing changes, prioritize product roadmaps, and optimize their overall offering. A key feature of OpinionX is segmentation analysis. OpinionX offers various ways to compare how people's preference and priorities vary by group. Filter and compare by demographics, customer data, or survey answers to identify insights and trends. OpinionX offers aid product development and strategy by offering survey methods that function like A/B testing, allowing teams to test research hypotheses and reveal true customer needs. ## What is OpinionX used for? [Survey](https://www.capterra.com/survey-software/)[Market Research](https://www.capterra.com/market-research-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $900 Flat Rate, Per Year Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for OpinionX?[Manage this product listing](https://www.g2.com/products/opinionx/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### OpinionX 4.5 (2) VS. [4.6 (10,512)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/) Starting Price $900 Flat Rate, Per Year Starting Price $30 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (2) Ease Of Use 4.6 (1,781) Value For Money 5.0 (1) Value For Money 4.4 (1,409) Customer Service 5.0 (2) Customer Service 4.3 (1,340) ## OpinionX alternatives Highest Rated [4.8 (547)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (455)](https://www.capterra.com/p/131426/Zoho-Survey/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [UmfrageOnline](https://www.capterra.com/p/201674/Enquetes-Maken/) [4.6 (1,781)](https://www.capterra.com/p/201674/Enquetes-Maken/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/201674/Enquetes-Maken/) [Google Forms](https://www.capterra.com/p/176571/Google-Forms/) [4.7 (11,577)](https://www.capterra.com/p/176571/Google-Forms/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/176571/Google-Forms/) ## FAQs about OpinionX Overview ### What company size and specific industries is OpinionX built for? OpinionX is designed for small to large organizations that need advanced market research, especially product, UX, marketing, and analytics teams. It fits companies in technology, consumer goods, services, and other data-driven sectors that run surveys for conjoint analysis, maxdiff analysis, and segmentation. Features and Usability ### What are the key features of OpinionX? OpinionX offers anonymous feedback, feedback management, and pulse surveys for collecting responses. It includes customizable questions, question branching, skip logic, and a question library for survey design. Other features include multi-channel distribution, email reminders, real-time data, visual analytics, reporting/analytics, access controls/permissions, and third-party integrations. Pricing ### How much does it cost and what fees or limitations are included? OpinionX starts at $900 per year for the Analyze Tier, a flat-rate plan that unlocks all survey questions and analysis methods for unlimited surveys of up to 1,000 respondents per survey. A free version and free trial are available. Integrations ### Which third-party tools and platforms does OpinionX integrate with? OpinionX integrates with Google Sheets for exporting and organizing survey data. The catalog currently lists this single third-party integration, making Google Sheets the main connected platform available for managing results outside OpinionX. Getting Started and Support ### What training and onboarding options does OpinionX offer? OpinionX provides live online training, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, documentation offers written reference material, and videos provide visual walkthroughs for reviewing product features and setup steps at any time. Getting Started and Support ### What customer support options does OpinionX offer? OpinionX provides email/help desk, FAQ/forum, knowledge base, and chat support. Without reviewer feedback on support, no direct claims can be made about response speed, helpfulness, or common issues. The listed channels indicate multiple ways for users to seek product help and self-service information. ## Features AI summary Based on 10,704 Market Research reviews Capterra reviewers highlight these as the features buyers care about most when choosing survey software: - **Customizable Questions** (**55%** of reviewers rated this feature as critical) - **Surveys & Feedback** (**56%**) - **Survey Builder** (**53%**) OpinionX supports **Customizable Questions** and **Survey Builder**, so teams can tailor surveys to specific audiences and create forms more efficiently. However, it does not offer **Surveys & Feedback**. Instead, it provides **Reporting/Analytics** (**45%**) and **Data Import/Export** (**42%**), which give businesses clearer visibility into response trends and make it easier to move survey data between systems, helping teams turn collected input into more informed decisions. Customizable Questions 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Tailored or customizable questions for more targeted and relevant data collection Survey Builder 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create and manage surveys Reporting/Analytics 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Data Import/Export 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Import and export data to and from software applications Data Analysis Tools 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Analyze survey results via statistical testing or crosstabs directly within the software Mobile Survey 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Distribute a survey via mobile devices OpinionX 33 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Anonymous Feedback: Allow reviewers to provide anonymous feedback to encourage honest conversations - API: Application programming interface that allows for integration with other systems/databases - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Questions: Tailored or customizable questions for more targeted and relevant data collection - Data Analysis Tools: Analyze survey results via statistical testing or crosstabs directly within the software - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Data Visualization: Graphical representation of data - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Dynamic Content: Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience - Email Reminders: Reminders sent via email - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - Mobile Survey: Distribute a survey via mobile devices - Multi-Channel Distribution: Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers - Multi-Language: Manage and support multiple languages - Multiple Question Types: Supports different types of question formats, including multiple-choice, checkbox, open-answer, Likert scale, and essay - NPS Survey Structure: Measuring and analyzing Net Promoter Scores to evaluate customer loyalty and satisfaction levels - Pulse Surveys: Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group - Question Branching: Survey design technique that directs respondents to different questions based on their previous answers - Question Library: Pre-written repository of questions that can be reused within a course or for assessment or interviews - Randomization: Randomize the displayed order of questions and answer options - Real-Time Data: Receive data and information in real time - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Skip Logic: Skip over or route respondents to different questions based on their previous answers - Support Audio/Images/Video: Allow media to be embedded in the question or answer options - Survey Builder: Create and manage surveys - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - URL Customization: Modifying a website's URL to enhance readability, branding, or campaign alignment - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data --- Get Advice We can help you find the software with the features you need. Features 4.5 (2) 4.5 Based on 2 reviews ## Pricing Value for money 5.0 (1) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/215075/OpinionX/pricing/) Analyze Tier $900.00 Flat Rate,Per Year It includes: - Multi-Language Surveys - Segmentation Analysis - Crosstabulation Reports - AI-Powered Clustering Analysis - Prepaid Expert Consulting - Conjoint Analysis - MaxDiff Analysis - Pairwise Comparison - Results Filter - Exporting - Unlimited Seats - Constant Sum - Custom Redirects - URL Parameters - Send Email Invites - View Data From Abandoned Surveys - Live Chat Customer Support Value for money 5.0 (1) 5.0 Based on 1 reviews ## Integrations [ Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 4.5 Based on 2 reviews Filter by rating 5(1) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Dr Crystal Dawn G. Founder and CEO E-Learning ### "Hometown Feeling to State of the Art Tech" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 25, 2025 Wonderful. I am extremely pleased with the tool, the team and the aesthetics of what I can create as a small private business owner with no development team. Pros I like how versatile the questions are and how beautiful and easy it is to load the quiz into my website with code. I keep asking for more and OpinionX keeps providing. This was literally the best platform for deep data analysis and ease, and I do my research. But all of that, and it is the team and the quick response by \[sensitive content hidden\] himself to my queries that are often random and stretching the limits...that is what won my business with this team and tool. Thank you so much for working with a demanding and deep-diving business owner like me who requests the impossible and expects it. You have my vote!!! Cons I wish the data automatically made visual outbound reports that are simple and easy to share with recipients. I am patient to develop my own for now, though and look forward to when they get this feature. It is worth the wait since I love this software. Alternatives considered [Alchemer](https://www.capterra.com/p/72549/Alchemer/) Reasons for choosing OpinionX for the reasons I mentioned in my review. customer service, features, and data analysis Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 18, 2026 Thank you for such a kind review, Crystal. I've really enjoyed helping you get your research up and running, looking forward to more collaborations on OpinionX in the near future :) ES Eshwar S. UX Researcher Consumer Electronics ### "Superb customer service and offers for a solid product" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 16, 2023 Very positive especially on the CS side, hooked us in with a solid offer and great analytics output. Would recommend for any ranking related surveys. Pros The \[sensitive content hidden\] themselves reached out to us and provided a free trial of their Pro version for one survey. This was a great decision and means that any further research that requires it will have us coming straight back. The software itself is solid and does the job well. Cons Limited survey tools and control compared to industry leaders but serves its niche well still I would say. Interface and options a bit outdated. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 18, 2026 Thanks for taking the time to share this review, Eshwar. We've been busy in the time since adding a lot more functionality, customization, and support to help researchers like you accomplish a lot more on OpinionX, like conjoint analysis surveys and segmentation analysis of results, helping turn OpinionX from a niche tool into a category leader for advanced survey research. Hope to see you back in OpinionX running more studies soon! ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.