--- title: "Calton Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Calton Software - reviews, pricing plans, popular comparisons to other Review Management products and more." source_url: "https://www.capterra.com/p/215136/ReviewMonkey/" page_type: "product" language: "en" --- # Calton Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 6, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Calton ## What is Calton? Help business managers of every kind to hear and unCalton is an innovative startup offering an all-in-one platform for online reputation management and customer experience, designed for franchises, retail chains, and multi-location brands. The platform leverages artificial intelligence to collect, manage, and analyze reviews and surveys in real-time, centralizing feedback, emails, and conversations in one place. Calton’s key solutions include: - Local Listing: Centralizes updates for Google Business Profile listings, ensuring accurate and consistent information across all locations. - Review management: Monitors and manages online reviews, turning them into opportunities for business improvement. - Surveys: Captures real-time customer insights to understand opinions about the company and its competitors. - Benchmarking:derstand the Voice of the Customer with a unique process of collection and analysis. ## What is Calton used for? [Customer Satisfaction](https://www.capterra.com/customer-satisfaction-software/)[Reputation Management](https://www.capterra.com/reputation-management-software/)[Competitive Intelligence](https://www.capterra.com/competitive-intelligence-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €30 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Calton?[Manage this product listing](https://www.g2.com/products/calton-review-mangment/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Calton 5.0 (2) VS. [4.7 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting Price €30 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (2) Ease Of Use 4.7 (707) Value For Money 5.0 (1) Value For Money 4.5 (619) Customer Service 5.0 (2) Customer Service 4.6 (654) ## Calton alternatives [Alchemer](https://www.capterra.com/p/72549/Alchemer/) [4.5 (393)](https://www.capterra.com/p/72549/Alchemer/reviews/) Starting price $55.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/72549/Alchemer/) [ReviewTrackers](https://www.capterra.com/p/140801/ReviewTrackers/) [4.7 (172)](https://www.capterra.com/p/140801/ReviewTrackers/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/140801/ReviewTrackers/) Highest Rated [InputKit](https://www.capterra.com/p/174672/InputKit/) [4.9 (39)](https://www.capterra.com/p/174672/InputKit/#reviews) Starting price $3000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/174672/InputKit/) [Weave](https://www.capterra.com/p/141842/Weave/) [4.3 (673)](https://www.capterra.com/p/141842/Weave/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/141842/Weave/) ## FAQs about Calton Overview ### What company size and specific industries is Calton built for? Calton is designed for multi-location businesses across all industries, including food, healthcare, retail, and GDO. It suits organizations that need help with local SEO, review and listing management, and improving customer experience, especially when coordinating operations across several locations. Features and Usability ### What are the key features of Calton? Calton offers review monitoring, review requests, response management, and feedback management for customer reputation workflows. It also includes surveys and feedback tools, NPS survey structure, sentiment analysis, alerts/notifications, and reporting with dashboards, real-time analytics, benchmarking, and customizable reports for tracking performance across locations. Getting Started and Support ### What training and onboarding options does Calton offer? Calton provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide self-paced review of product features and setup steps. Getting Started and Support ### What customer support options does Calton offer? Calton provides email/help desk, phone support, and chat. No reviewer feedback about support experience is available, so user sentiment on response speed, helpfulness, or frustration with support interactions cannot be summarized from the catalog data. ## Features AI summary Based on 2,212 Review Management reviews Capterra data shows that buyers of review management software rank the following features as their top priorities: - **Review Request** (**56%** of reviewers rated this feature as critical) - **Feedback Management** (**50%**) - **Review Monitoring** (**48%**) Calton supports all three features that reviewers rate highest: **Review Request**, **Feedback Management**, and **Review Monitoring**. Together, these capabilities help businesses collect more customer reviews, track incoming feedback across channels, and stay on top of brand sentiment, allowing teams to respond faster and improve the customer experience. Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Benchmarking Compare key metrics for the business against prominent players in the industry Centralized platform Has a centralized view of data breach notification functions including any tasks that are at risk of falling behind mandated reporting timelines. Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat Competitive Analysis Evaluating strengths and weaknesses of companies with the same target audience Calton 43 features ### All Features - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Benchmarking: Compare key metrics for the business against prominent players in the industry - Centralized platform: Has a centralized view of data breach notification functions including any tasks that are at risk of falling behind mandated reporting timelines. - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Competitive Analysis: Evaluating strengths and weaknesses of companies with the same target audience - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Experience Management: Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. - Customer Feedback: Provides a forum for customers to give feedback and data storage for company analysis. - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Data Visualization: Graphical representation of data - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Reminders: Reminders sent via email - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - Insights: Generates insights and reports from aggregated provider data to improve efficiencies and ready systems for audit - Media Monitoring: Monitoring brand mentions, clicks, backlinks, and engagement of distributed content like blogs, press releases, or social media posts. - Multi-Location: Manage and support multiple locations - Negative Feedback Management: Identify, track, and respond to negative feedback - NPS Survey Structure: Measuring and analyzing Net Promoter Scores to evaluate customer loyalty and satisfaction levels - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Ratings/Reviews: Ratings/Reviews - Real-Time Analytics: Analyze and gain insights into data in real-time - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Response Management: Planning and managing of resources and procedures to mitigate the impact of events and incidents - Retail: Features a common interface for in-store, online, and on-the-go set across all acceptance points - Review Monitoring: Automatically monitor and receive alerts for any new online reviews - Review Notification: Notifies a business when a review is left - Review Request: Allows businesses to request reviews from their customers - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - SEO Management: Optimize and manage the search engine optimization efforts for a website or digital content - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Survey/Poll Management: Create and administer polls and surveys - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Text Analysis: Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Website Integration: Seamlessly integrates with 3rd party websites --- Get Advice We can help you find the software with the features you need. Features 5.0 (2) 5.0 Based on 2 reviews ## Pricing Value for money 5.0 (1) Free Trial Free Version Basic €30.00 Per User,Per Month Value for money 5.0 (1) 5.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 5.0 Based on 2 reviews Filter by rating 5(2) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AN Anonymous User Reservations Sales Representative Leisure, Travel & Tourism ### "User Friendly" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 8, 2021 Pros This program is EXTREMELY easy to use. My administrator sends a link in the email and it allows for me to take the surveys anonymously. You can also customize your survey to be extremely professional or fun! Cons I don't have a lot of cons with survey monkey to be honest. It does the job it is intended to do. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NV Nicola V. CTO Retail ### "Perfect choice for review management and VoC analysis" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 30, 2020 Pros Very useful and easy to use. We analysed thousand of reviews in few minutes. Cons nothing. we are very happy to use ReviewMonkey Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.