# LawBillity Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is LawBillity the right Time and Expense solution for you? Explore 9 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/215153/LawBillity/reviews

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LawBillity

4.2 (9)

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Last updated March 13th, 2026

# Reviews of LawBillity

Ease of use

4.2

Customer Service

3.8

## Showing most helpful reviews

Showing 1-9 of 9 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Attorney  
Legal Services  
Used the software for: 1-2 years

### "Overall good product"

February 15, 2023

4.0

Pros

Ease of use and intuitive for basic functions.

Cons

Cumbersome for clients with multiple matters.

Review Source

BM

Ben M.  
Partner  
Law Practice  
Used the software for: 2+ years

### "Good for law firms"

February 15, 2023

5.0

Overall, LawBillity works well for our firm.

Pros

Easy to use. Allows us to quickly generate a variety of invoices to comply with specific client requests.

Cons

As a partner, I review and revise billing entries. For some reason, the program is a bit slow when attempting to revise billing entries on specific invoices.

Review Source

TA

Tina A.  
Business Manager  
Law Practice  
Used the software for: 6-12 months

### "Customer Support is NOT helpful"

February 10, 2023

1.0

AWFUL.. After several very frustrating months, we began searching for a new platform that would better support a law firm in AMERICA. We have found another platform to use for our time tracking, billing, client support and payment. Have slowly moved off the platform and will be cancelling before your annual renewal.

Pros

Mobile app was nice. But almost all platforms have mobile apps.

Cons

The customer support team was NOT helpful. One told me they had never been on the platform. Would take my questions and email me later after they could ask the developer. But never actually sent me answer or provide the help to fix a problem or answer the questions.

Reason for choosing LawBillity

We mistakenly thought the tradition would be simple

Review Source

MH

Melissa H.  
Managing Member  
Law Practice  
Used the software for: 2+ years

### "Great product for the price."

February 20, 2023

5.0

I have had a really great experience with this product and will continue to recommend the same to others.

Pros

The software is easy to use and offers most of the same features as the software used by the big firms but at a fraction of the price.

Cons

There is no spell check feature which is essential for legal billing.

Reason for choosing LawBillity

Pricing

Review Source

LL

Loren L.  
Owner  
Law Practice  
Used the software for: 2+ years

### "Cost effective solution for tracking time and seamless invoicing"

February 20, 2023

5.0

Pros

The product is well rounded for law practice time keeping and invoicing.

Cons

The integration with LawPay could be better. There have been times that the payment links sent with the invoices via email did not work. Also, when sending the invoices through Lawbillity, there is no option to pay via eCheck, whereas if I send the invoices directly through LawPay, my clients can pay via eCheck.

Review Source

PD

Paul D.  
Attorney  
Legal Services  
Used the software for: 2+ years

### "Excellent tool for solo or small firm"

February 24, 2023

4.0

Pros

It’s very easy to use and the mobile app is very useful. However they should update the mobile app more often. It would be nice if the mobile app synced automatically instead of having to sync manually.

Cons

The mobile app needs to be updated more frequently. Auto-sync would be a nice feature

Review Source

SC

Samantha C.  
paralegal  
Legal Services  
Used the software for: 6-12 months

### "Worth Getting"

February 11, 2023

5.0

Pros

It's easy to get started using LawBillity and the customer service is great!

Cons

Sometimes there are syncing issues but customer service always fixes it.

Review Source

MS

Marco S.  
Attorney  
Law Practice  
Used the software for: 6-12 months

### "Not bad for price"

February 8, 2023

4.0

not bad

Pros

easy to use, good time, tracking and billing features

Cons

Constant marketing pop ups. When I'm using the software, there's always something in the bottom, right hand corner promoting something. I already own the software, leave me alone.

Review Source

FS

Fiona S.  
Paralegal  
Education Management  
Used the software for: 1-2 years

### "F.Sifontes"

March 2, 2023

5.0

Pros

It was a little easy to navigate and their customer support is thorough and patient .

Cons

NA. Nothing bad to say. I will definitely recommend this product to others.

Review Source

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