# EAM360 Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about EAM360 Software - reviews, pricing plans, popular comparisons to other Maintenance Management products and more. Source: https://www.capterra.com/p/215156/EAM360 --- # EAM360 Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) EAM360 ## What is EAM360? EAM360 is Sedin's Proprietary Native Mobile Application for IBM Maximo. EAM360 interacts with IBMs Maximo application system in both real-time (connected) as well as offline (disconnected) modes. The key process that are addressed by this app are: Generating and managing Work Order and Service Requests, Perform Inventory & purchasing related transactions and View/Manage/Approve Purchase Orders, Purchase Requests and Invoices ## What is EAM360 used for? [Maintenance Management](https://www.capterra.com/maintenance-management-software/)[Asset Tracking](https://www.capterra.com/asset-tracking-software/)[EAM](https://www.capterra.com/eam-software/) Top alternative Featured Overall rating Based on 6 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $1500 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for EAM360?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://sedintechnologies.com&name=EAM360) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### EAM360 4.8 (6) VS. [4.8 (993)](https://www.capterra.com/p/179296/GetMaintainx/reviews/) Starting Price $1500 Flat Rate Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (6) Ease Of Use 4.8 (1,773) Value For Money 4.7 (6) Value For Money 4.7 (1,599) Customer Service 5.0 (6) Customer Service 4.8 (1,679) ## EAM360 alternatives [4.8 (738)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/) Starting price Contact vendor for pricing [4.4 (443)](https://www.capterra.com/p/12444/Maintenance-Connection/reviews/) Starting price Contact vendor for pricing [4.5 (384)](https://www.capterra.com/p/100468/eMaint-CMMS/reviews/) Starting price Contact vendor for pricing [4.5 (628)](https://www.capterra.com/p/74916/Fiix/reviews/) Starting price $45.00 Per User, Per Month [View all alternatives](https://www.capterra.com/p/215156/EAM360/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Mobile Access 4.2 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Work Order Management 5.0 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Creating, assign, and track jobs and/or tasks for work orders Inventory Management 4.3 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Preventive Maintenance 5.0 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements Asset Tracking 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Scheduling 4.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources EAM360 14 features Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Identify and track items using barcode tags or RFID (radio-frequency identification) tags Schedule the calibration of instrumentation and maintenance requirements Track and manage inventory levels to maintain proper supply Establish procedures for monitoring locations of keys Access software remotely via mobile devices Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements Matrix barcode that stores information Plan availability and assign specific time slots for tasks and resources Track work performed and resources used for past customers, sites, or assets Oversee technicians and track their assigned work orders Set up connections to third-party platforms to improve business processes Creating, assign, and track jobs and/or tasks for work orders Get Advice We can help you find the software with the features you need. Features 4.5 (6) 4.5 Based on 6 reviews ## Pricing Value for money 4.7 (6) Free Trial Basic $1,500 Flat Rate, Value for money 4.7 (6) 4.7 Based on 6 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (6) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (6) 5.0 Based on 6 reviews ## User reviews Overall rating 4.8 Based on 6 reviews Filter by rating 5(5) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent BM B M. DGM Oil & Energy ### "Implementation of Maximo solution by EAM360" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 5, 2024 Our plant is a subsidiary of one of the largest edible oil refineries in the world. Initially, We used paper forms to manage the maintenance activities. Then, we engaged the EAM360 team to implement the Maximo solution to do it digitally, and we have been using it successfully for the past 6+ years. The application's user-friendly features, along with the implementation team's knowledge and professionalism, were evident from the demo through the selection process which was our reason for choosing EAM360. Pros The application is highly configurable, allowing us to fulfill all our requirements and implement necessary validations easily. The application improved our operations and maintenance efficiency by offering clear visibility into maintenance metrics, helping us identify key focus areas. It enabled our engineers to update material usage, labor time, logs, and root cause details directly in the application with ease, eliminating the need to enter them on paper first. The application is implemented with validations to ensure that work permits are obtained before work commences, contributing to improved safety, a critical aspect of our operations and maintenance. The expertise, responsiveness, and professionalism of the EAM360 team have significantly contributed to our smooth and efficient implementation. They have also effectively supported the solution for the past five years, addressing process changes and other requirements. We are happy with their services and highly recommend them. Cons As of now we are quite happy with EAM360 and have no specific cons about the solutions to point out. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EP Einstein P. Director Facilities, Projects & Maintenance Aviation & Aerospace ### "EAM 360 for CMMS operation" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 26, 2023 Pros The tool is user friendly and this can be operated with last level technician as well. This is also customizable. Cons Nothing major which can be said as needs improvement in EAM360 Reasons for choosing EAM360 Excellent support and multiple features which make CMMS more accessible. This made us to choose EAM360 Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CM Carrie M. National Solutions Manager Facilities Services ### "GSH EAM360 Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 13, 2023 Pros Field technicians find it easy to view their work schedule. They are able to capture all important information related to the jobs. Using EAM360 has been beneficial to our company in completing all our preventative maintenance tasks. Cons When technicians' loss internet connection or the phone goes to low battery mode some of the information doesn't sync right away. Once the technicians reconnect some data gets stuck in the que. There have been improvements since we started using EAM360 but there are still a few occasions where the data doesn't sync. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BS Brian S. Sr. Project Manager Utilities ### "Deploying EAM360 in a mid-sized water utility" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 2, 2022 EAM360 has proven to be effective for field crews performing work. Our distribution crews, meter technicians, maintenance technicians, and project inspectors are all successfully using the software for work management. Additionally our storekeepers are using the Storekeeper app to receive stock, perform cycle counts, issue parts, and stage reserved parts for projects. Pros This is a fully featured mobile solution purpose built for use with Maximo. It does a great job of transferring the functionality of Maximo into a mobile form factor and easy to use UI. The company has been great to work with and goes above and beyond to make the implementation successful.Our use of beacons has been minimal at this point, but the results have been very positive. It is a good way to leverage additional technology to help field crews - no more searching for the right asset for a WO, the beacon shows them what they are near to help ensure the right asset ends up on the WO. Cons Data synchronization between Maximo and the various mobile apps can be a challenge. The technology works, but it takes a lot of effort to think through exactly what data needs to move with what frequency. Their OOB approach did not work well for us at the start. We had to fine tune things to increase the frequency of certain data syncs while balancing overall system performance. Reasons for choosing EAM360 Flexibility to meet our needs. They aren't just an off the shelf product, but rather can configure to meet specific needs. They were also very willing to work with us to understand those needs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MG Michael G. Project Manager Utilities ### "The user-friendly mobile app for Maximo." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 16, 2022 EAM360 helps to simplify the Maximo experience. The app has many great features to help the Technician and engineers in the field to update the work details and also managers to provide approvals from their mobile devices. Pros Real-time work order notifications, quick access to work instruction, and easy-to-use UIs for work order updates & approvals as per Maximo workflows Cons More than the app, the real challenge for us was to convince our field crew to use their device to use the application as per our BYOD policy. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DG Debra G. Sr. Utilities Business Analyst Utilities ### "EAM360 Storekeeper" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 10, 2022 As mentioned above, the app accounts for our main mobile inventory functions of receiving, issuing/transferring, and cycle counting Items. We have benefited from being able to perform these functions in real-time. Also, the developer is customer-focused and immediately acts upon issue resolution and enhancement requests. Pros The Implementation of EAM360 Storekeeper within our organization was fairly easy because we were actively using EAM360 Technician, so the architecture was already in place. The app is extremely user friendly - available actions are displayed on a clean interface and users are able to easily select the action that needs performed. The app accounts for our main mobile inventory functions of receiving, issuing/transferring, and cycle counting Items. The developer is customer-focused and immediately acts upon issue resolution and enhancement requests. Cons We have experienced issues with data syncs/updates, however that has been addressed in a recent release via new Sync Data options and seems to be working well for our users. Reasons for choosing EAM360 EAM360 best met our requirements and the product offered modern technology and a clean interface. Additionally, the Sedin team was responsive, easy to work with, and had a vested interest in our success. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. 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