---
title: "GetID Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about GetID Software - reviews, pricing plans, popular comparisons to other Compliance products and more."
source_url: "https://www.capterra.com/p/215194/GetID/"
page_type: "product"
language: "en"
---

# 

 GetID Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on August 20, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

GetID

## What is GetID?

KYC compliance software that helps businesses verify identities and streamline the customer onboarding processes. An all-in-one solution includes ID Document Verification (7000+ documents, 223+ countries), Face Matching, Liveness test, AML Watchlists Screening. GetID provides a range of integration options: Mobile and Web SDKs, Cloud-based verification page, API integration. GetID dashboard allows you to manage your processes and collaborate with team members.

## What is GetID used for?

[Identity Verification](https://www.capterra.com/identity-verification-software/)[Identity Management](https://www.capterra.com/identity-management-software/)[Compliance](https://www.capterra.com/compliance-software/)

Top alternative

Featured

Overall rating

Based on 6 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

€79

Flat Rate, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for GetID?[Manage this product listing](https://www.g2.com/products/kyc-and-customer-onboarding/claim_requests/new?auto=true)

## GetID Overview

Updated August 2026

AI summary

GetID supports small and midsize businesses in managing compliance, anti-money laundering (AML), and identity verification processes through cloud-based deployment. Its features include access controls, audit management, compliance tracking, and workflow automation, with options for KYC compliance, customizable templates, API integration, and mobile access. GetID enables organizations to monitor compliance activities and handle documentation efficiently.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### GetID

4.8 (6)

VS.

[5.0 (3)](https://www.capterra.com/p/213867/AU10TIX/#reviews)

Starting Price

€79

Flat Rate, Per Month

Starting Price

$1

Per Feature

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (6)

Ease Of Use

4.3 (106)

Value For Money

5.0 (5)

Value For Money

4.0 (81)

Customer Service

4.8 (6)

Customer Service

5.0 (79)

## GetID alternatives

[4.7 (16)](https://www.capterra.com/p/160754/KYC-Portal/reviews/)

Starting price

$28000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.7 (10)](https://www.capterra.com/p/230599/iDenfy/reviews/)

Starting price

$1.20

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Plaid](https://www.capterra.com/p/174384/Plaid/)

[4.4 (106)](https://www.capterra.com/p/174384/Plaid/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/174384/Plaid/)

[Persona](https://www.capterra.com/p/199701/Persona/)

[4.9 (28)](https://www.capterra.com/p/199701/Persona/reviews/)

Starting price

$250.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/199701/Persona/)

[View all alternatives](https://www.capterra.com/p/215194/GetID/alternatives/)

## FAQs about GetID

Overview

### What company size and specific industries is GetID built for?

GetID is designed for fintech companies of all sizes that need identity verification, especially in crypto wallets and exchanges, trading and investment platforms, online casinos and sports betting, payment services, online healthcare, the sharing economy, telecom, and age-restricted products.

Features and Usability

### What are the key features of GetID?

GetID offers identity verification and KYC compliance tools, including ID scanning, liveness detection, age verification, and fraud detection. It also includes AML compliance, watch list and PEP screening, workflow automation, audit management, access controls, reporting & statistics, and third-party integrations.

Integrations

### Which third-party tools and platforms does GetID integrate with?

GetID connects natively to Microsoft Azure and OAuth for identity and access workflows. These catalog integrations support authentication and user management across external systems.

Getting Started and Support

### What training and onboarding options does GetID offer?

GetID provides live online sessions and documentation to help teams get started. Live online sessions support guided setup with an instructor, while documentation offers written reference material for self-paced review of features and steps.

Getting Started and Support

### What customer support options does GetID offer?

GetID provides email/help desk support, a knowledge base, and chat. No reviewer feedback on support is available here, so support experience details such as response speed, helpfulness, or common issues cannot be stated from the provided data.

## Features

AI summary

Based on 4,313 Compliance reviews

Capterra data shows that buyers of compliance software rank the following features as their top priorities:

-   **Compliance Tracking** (**54%** of reviewers rated this feature as critical)
-   **Document Management** (**48%**)
-   **Audit Management** (**42%**)

GetID supports all three of the features reviewers rate most important: **Compliance Tracking**, **Document Management**, and **Audit Management**. Together, these capabilities help businesses monitor regulatory requirements, keep records organized and accessible, and manage audits more efficiently, allowing teams to maintain oversight, reduce risk, and stay prepared for compliance reviews.

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Access Management

Control and manage access to company resources

Active Directory Integration

Integrates with Active Directory

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Age Verification

A way for institutions and businesses to check the age of their customers/clients.

Alerts/Escalation

System alerts about the need to escalate an issue or request

GetID 54 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Access Management: Control and manage access to company resources
- Active Directory Integration: Integrates with Active Directory
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Age Verification: A way for institutions and businesses to check the age of their customers/clients.
- Alerts/Escalation: System alerts about the need to escalate an issue or request
- AML Compliance: Anti-money laundering compliance helps businesses uncover suspicious financial activity
- API: Application programming interface that allows for integration with other systems/databases
- Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
- Authentication: Verify the identity of users/devices to enable secure access
- Background Screening: Researching and validating a person's criminal, educational, job or financial records
- Biometrics: Identify or authenticate a person's identity through biological data such as fingerprints or facial patterns.
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders
- Configurable Workflow: Configure existing workflows to meet your organization's needs
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Capture and Transfer: Import, collect, and capture data from multiple sources
- Data Extraction: Automatically retrieve and pull information from documents, websites, images, data sets, and other sources
- Data Import/Export: Import and export data to and from software applications
- Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency
- Data Verification: Process of checking different types of data for accuracy to avoid errors or inconsistencies
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- Event Logs: A chronological record of actions or occurrences within a network, software, or process
- Forms Management: Store, manage and track all forms in a centralized location
- Fraud Detection: Identify and prevent suspicious activity
- ID Scanning: Scan and validate an ID barcode
- Identity Verification: Validating the identity of an individual or entity through verification of personal information or credentials
- KYC Compliance: Verify the identity, suitability, and risks involved with maintaining a business relationship
- Language Detection: Identify different languages
- Liveness Detection: Securely detect whether a user is a fake representation or a live human being.
- Mobile Access: Access software remotely via mobile devices
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multiple Authentication Methods: Authenticate user identities through different methods such as ID cards, PINs, passwords, RFID, and biometrics
- PEP Screening: The process of conducting customer due diligence for any politically exposed person (PEP)
- Real-Time Data: Receive data and information in real time
- Real-Time Monitoring: Active monitoring of systems, applications, or networks
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Records Management: Ability to record, store, update, and retrieve information
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Secure Data Storage: Securely stores data to prevent data loss or breaches
- Secure Login: At least a username and password is required to access the system
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Single Sign On: Allow users to access multiple services after entering their login credentials once
- SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Transaction Monitoring: Monitor or audit historical and current transactions to analyze customer account activities
- User Provisioning: Create, modify, disable, or delete user accounts and their profiles across IT infrastructures
- Watch List: View and track activity related to an individual, transaction, etc.
- Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

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We can help you find the software with the features you need.

Features

4.3 (6)

4.3

Based on 6 reviews

## Pricing

Value for money

5.0 (5)

Free Trial

Basic

€79.00

Flat Rate,Per Month

Value for money

5.0 (5)

5.0

Based on 5 reviews

## Integrations

[

Microsoft Azure](https://www.capterra.com/p/16365/Azure/)[

OAuth](https://www.capterra.com/p/172922/OAuth/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (6)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (6)

4.8

Based on 6 reviews

## User reviews

Overall rating

4.8

Based on 6 reviews

Filter by rating

5(5)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

EE

Emilio E.

C. E. O.

Information Technology and Services

### "This SaaS is the best. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 7, 2021

We run a cryptocurrency app where it’s very important to run a KYC/AML in real time. The UI is flawless for our users. 100% user friendly. And it’s Multilingual.

Pros

This was the smoothest API implementation we have made. This guys have a very good API documentation, awesome support team, and awesome following up.

Cons

It would be nice to add a “Credit Card Verification” during the KYC process. For example, the user showing the credit card in one hand (covering 8 middle numbers) and his ID in the other hand. This would be very helpful to verify if the credit card exist and who is purchasing is the real owner of the credit card. This will help us to avoid chargebacks from the bank.

Alternatives considered

[MetaMap](https://www.capterra.com/p/203461/Mati/)

[Token of Trust](https://www.capterra.com/p/182340/Token-of-Trust/)

Reasons for choosing GetID

Because they were very open to negotiate the pricing and payment method with our startup. Thank you for this!

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

VD

Vincent D.

Web Developer

Financial Services

### "Easy to use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 7, 2021

The web sdk, api and dashboard are pretty simple to use. The getId team is available and reactive.

Pros

The identity verification is fast and easy to use for our clients.

Cons

We haven't acces to the billing part on the dashboard.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

PV

philippe V.

cro

Financial Services

### "Excellent solution"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

May 7, 2021

Pros

\- efficient - simple to configure - you don't pay if it fails

Cons

\- does not support WebView - a couple of issues with different phones (will be solved )

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

JB

Jose B.

Partner

Financial Services

### "Exactly what we needed"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 7, 2021

GetID has helped us adhere to the stringent anti-money laundering criteria in the UK by helping to verify that our clients are who they say they are. Overall the experience with GetID has been nothing short of amazing - I only wish that all new implementations were this easy!

Pros

GetID has all of the functionality that we needed in one place. Setup was unbelievably easy and straight forward and the support from GetID was second to none. It was more like working with an efficient department within your own company than a third party provider. Other options we looked at either didn't have all the tools we needed in one place or required advanced setup/ third party developers to get working. Plus the price point of GetID is brilliant and far cheaper than other alternatives that we looked at.

Cons

So far everything is working as expected and any minor issues we've had have been addressed by customer support.

Reasons for choosing GetID

Ease of use, pricing, comprehensiveness of product features.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

AA

Artjom A.

Associate

Accounting

### "GetID review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 7, 2021

We needed to our clients checking for company AML and KYC procedures. With reports from GetID we resolved this problem.

Pros

GetID is easy to use and user friendly. All main functions works as we needed.

Cons

We use programme about one month, no integration is made, we use browser version. So maybe problems will appear when we start to integrate to our website and customize. But i belive we resolve all questions with GetID support team. They answers very quick and professionaly.

Alternatives considered

[Veriff](https://www.capterra.com/p/197760/Veriff/)

Reasons for choosing GetID

Better price and functionality

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

SM

Stefanos M.

Compliance Product Owner

Financial Services

### "Excellent cooperation from GetID"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

April 19, 2021

My overall experience with GetID is great. I have perfect communication with the team of GetID and I also be able to say my opinion for what I prefer to change from GetID to match with my Company\`s needs and standards. They are always ready to help even in no work hours.

Pros

What did I like most about this software is that GetID verification is super easy and pretty accurate about verifications.

Cons

I didn\`t like when GetID had no option to change settings for specific countries one by one, but I know that they are working on this and I\`m sure that they will got this done as soon as possible with incredible results!

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

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