--- title: "FlowPath Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about FlowPath Software - reviews, pricing plans, popular comparisons to other Facility Management products and more." source_url: "https://www.capterra.com/p/215280/FlowPath-Facility-Management-Platform/" page_type: "product" language: "en" --- # FlowPath Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) FlowPath ## What is FlowPath? Your facilities and operations program is complicated. FlowPath automates work orders, maintenance, events, notifications, projects, and reporting in a simple to use platform. Effortlessly get ahead of your facility's work while increasing internal operational value with FlowPath. Keeping your data and transitioning to FlowPath is simple, with our customer support doing most of the heavy lifting for you. Onboarding that takes months with other companies takes less than a day with FlowPath. ## What is FlowPath used for? [Work Order](https://www.capterra.com/work-order-software/)[Maintenance Management](https://www.capterra.com/maintenance-management-software/)[Facility Management](https://www.capterra.com/facility-management-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 90 user reviews Reviews sentiment Positive 99% Neutral 1% Negative 0% Starting price $495 Other, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... - CMMS / 2026 - Facility Management / 2026 - Maintenance Management / 2026 - Preventive Maintenance / 2026 - Work Order / 2026 - Asset Tracking / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for FlowPath?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.getflowpath.com&name=FlowPath) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### FlowPath 4.8 (90) VS. [4.8 (1,058)](https://www.capterra.com/p/179296/GetMaintainx/reviews/) Starting Price $495 Other, Per Month Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (90) Ease Of Use 4.8 (1,058) Value For Money 4.7 (75) Value For Money 4.6 (976) Customer Service 4.8 (83) Customer Service 4.8 (996) ## FlowPath alternatives [4.8 (757)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (1,475)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.6 (488)](https://www.capterra.com/p/153475/FieldPulse/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.3 (308)](https://www.capterra.com/p/135788/Service-Fusion/reviews/) Starting price $259.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/215280/FlowPath-Facility-Management-Platform/alternatives/) ## FAQs about FlowPath Overview ### What problems does FlowPath solve? FlowPath solves scattered maintenance requests, poor work order tracking, and limited visibility into asset costs, repair history, and job status. It helps facilities teams, school districts, restaurant operators, and maintenance managers centralize requests, speed repairs, reduce redundant communication, and simplify reporting, budgeting, inspections, and vendor coordination across multiple locations. Answer based on 74 reviews Overview ### Which roles and teams benefit most from FlowPath? FlowPath is most used by facilities managers, maintenance coordinators, custodial teams, and administrative staff who oversee work orders, preventive maintenance, and asset tracking. Operations leaders and general managers use it to improve visibility across locations, while IT and data managers support system setup, reporting, and streamlined communication. Answer based on 90 reviews Talk to an expert ### More questions? Ask our experts Overview ### What company size and industries is FlowPath built for? FlowPath is designed for midsize organizations, which make up 38% of reviewers, and is used most in Education Management at 36%. It serves facility and operations managers at single-campus and multi-location organizations, with additional adoption among small businesses at 33%, enterprises at 29%, and Facilities Services at 12%. Answer based on 90 reviews Features and Usability ### What are the key features of FlowPath? FlowPath includes core maintenance management features such as work order management, preventive maintenance scheduling, asset tracking, and cost tracking. Reviewers also highlight collaboration tools like comments and status updates, plus differentiators such as customizable dashboards, reporting, QR code submissions, and mobile access for multi-location facilities teams. Answer based on 40 reviews Overview ### How well does FlowPath work for maintenance management? FlowPath works well for maintenance management by organizing work orders, preventive maintenance, assets, and technician schedules in one place. School districts, restaurant groups, and facility teams value the clear tracking, mobile access, and maintenance history, though some admins want easier PM setup, cleaner reporting, and a less cluttered home screen. Answer based on 19 reviews Integrations ### Which third-party tools and platforms does FlowPath integrate with? FlowPath integrates with Microsoft Outlook, Google Calendar, Slack, Coupa, and Zapier. These connections cover calendar scheduling, messaging, procurement, and workflow automation, giving teams a small but useful set of third-party tools to link FlowPath with common business systems. Answer based on 4 reviews Getting Started and Support ### How easy is it to onboard and train a team on FlowPath? FlowPath is generally easy to onboard, with live online sessions, videos, and documentation available for training. Reviewers describe setup as quick and simple, with responsive chat support that helps everyday users get comfortable fast. Admins and teams handling configuration or real-time reporting may need more time as they keep learning the system. Answer based on 11 reviews Getting Started and Support ### What customer support options does FlowPath offer, and how do users rate the experience? FlowPath offers email/help desk, FAQ/forum, knowledge base, and chat support. Users generally describe support as responsive, helpful, and easy to work with, with quick answers and strong follow-up during setup and ongoing use. A few mention slower notifications and some feature limitations, but support is seen as attentive. Answer based on 32 reviews Features and Usability ### How well does FlowPath support team collaboration? FlowPath supports team collaboration with shared tasks, comments, status updates, and easy coordination across maintenance teams and requesters. School districts, facilities teams, and admins like the simple handoff between locations and technicians, while some organizations with complex event workflows or custom reporting needs may find certain collaboration setups less flexible. Answer based on 15 reviews ## Features AI summary Based on 1,917 Facility Management reviews Capterra reviewers point to these as the top features buyers look for in facility management software: - **Maintenance Management** (**45%** of reviewers rated this feature as critical) - **Work Order Management** (**55%**) - **Maintenance Scheduling** (**46%**) FlowPath supports all three of the features reviewers rank highest: **Maintenance Management**, **Work Order Management**, and **Maintenance Scheduling**. Together, these capabilities help businesses keep assets in good condition, track and complete service requests efficiently, and plan recurring maintenance on time, allowing teams to reduce downtime, stay organized, and manage facility operations more effectively. Maintenance Management 4.6 (12) 41.67% of 12 reviewers that rated this feature as important or highly important Manage, maintain and track the performance of assets and equipment Work Order Management 4.8 (52) 67.31% of 52 reviewers that rated this feature as important or highly important Creating, assign, and track jobs and/or tasks for work orders Real-Time Data 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Receive data and information in real time Preventive Maintenance 4.5 (45) 60.00% of 45 reviewers that rated this feature as important or highly important Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements Mobile Access 4.4 (39) 56.41% of 39 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Asset Tracking 4.4 (26) 50.00% of 26 reviewers that rated this feature as important or highly important Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle FlowPath 98 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Asset Assignment: Assign assets to users, job sites, and vehicles to ensure accountability - Asset Lifecycle Management: Manage assets throughout their lifecycle to optimize profit - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Budget Management: Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Check-in/Check-out: Track the status of assets and whether they're checked in or out - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Commercial Properties: Designed to serve commercial properties - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contract/License Management: Track, store, and access client contracts or licenses - Contractor Management: Specialized for general contractors/sub-contractors (those who conduct work on a contract basis) - Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Signature: Digitally sign online documents - Equipment Maintenance: Manage procedures that ensure organizational equipment remains in working condition - Equipment Management: Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed - Equipment Tracking: Track the location of specific equipment at all times - Facility Asset Management: Manage and track high-value assets including office equipment, furniture & more - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Fixed Asset Management: Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history - For Schools: Designed to be used by kindergarten, primary, middle, and senior secondary schools. - Funding Source Tracking: Track the origins of funds to uphold compliance with grant requirements for use/disposal and to ensure future funding. - Gantt/Timeline View: Visual representation of project's schedule, sequence and duration of tasks, benchmarks and dependencies - Historical Reporting: Information, data and reports that are being tracked over time - Incident Management: Manage and track all disruptions and incidents - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - IT Asset Tracking: Monitor the movement of one or more IT assets throughout the organization - Job Management: Manage and track all job information and associated tasks - Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects - Kanban Board: Visualization tool to organize and optimize tasks and track their status at every stage of workflow - Key & Lock Management: Establish procedures for monitoring locations of keys - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Milestone Tracking: Monitor task progress and planned accomplishments to better manage project status - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Location: Manage and support multiple locations - Multiple Projects: Ability to handle several projects simultaneously - Preventive Maintenance: Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements - Prioritization: Arrange tasks based on the level of priority or urgency - Project Planning/Scheduling: Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints - Purchase Order Management: Create, send, and track purchase orders and their statuses - QR Codes: Matrix barcode that stores information - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Recurring Appointments: Schedule repeating appointments based on a duration of time - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reporting/Project Tracking: Track task progress, milestones, delays, or other key information and generate reports on them for evaluation - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Routing: Plan daily routes to optimize employee scheduling and provide directions - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Service History: Track work performed and resources used for past customers, sites, or assets - Space Management: Manage occupancy and space utilization in facilities and buildings - Status Tracking: Track the status over time for a request, process, asset, or transaction - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Technician Management: Oversee technicians and track their assigned work orders - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing - Traditional Methodologies: Sequential approach (i.e. Waterfall) in which users break down and plan an entire project before the launch - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Work Order Creation: Create a new work order - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.6 (90) 4.6 Based on 90 reviews ## Pricing Value for money 4.7 (75) Free Trial Basic $495.00 Other,Per Month Value for money 4.7 (75) 4.7 Based on 75 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ Coupa](https://www.capterra.com/p/115928/Coupa/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (83) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (83) 4.8 Based on 83 reviews ## User reviews Overall rating 4.8 Based on 90 reviews Filter by rating 5(69) 4(20) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent JG Julio G. Facility Technician Entertainment ### "FlowPath is the future of maintenance management!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 November 10, 2025 Have always had a good experience with FlowPath. It is a great tool to have to meet goals and continually improve your way of business. Pros Customer support is outstanding! They are always able to make time a listen to what we have to say and need help with. Cons Some features still need small fixes like not being able to see the full name of equipment when attempting to tag it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LB LISA B. SPLOST Office and Budget Manager Education Management ### "NUMEROUS POSSIBILITIES " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 11, 2025 I am just now learning to use the system. I have experience with other database systems and this is very comparable. Pros Ability to set up the system and dashboards for individual uses is a great option to have since we have many staff members that only need view certain information. Cons There seem to be many steps and or clicks to assign a work order. I am still learning the program so it may get easier to use in time. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Mark D. Collegewide Director of Facilities Higher Education ### "Solid value. Highly recommended." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 24, 2025 Outstanding service and follow up. Solid value for the money. Would recommend this to any educational institution looking for a solid, easy to use and cost-effective solution. Pros Excellent program so far. Has all the features we need at an affordable price. Switchover from old program was easy with their support team. Lots of positive feedback from our staff and requesters on how easy it is to use. Cons So far nothing comes to mind. I'm a new user so will see how it goes over the longer term but so far so good. Switched from [Asset Essentials](https://www.capterra.com/p/113574/AssetEssentials/) Old contract expired. Wanted a newer/updated platform. Alternatives considered [Asset Essentials](https://www.capterra.com/p/113574/AssetEssentials/) [MaintainX](https://www.capterra.com/p/179296/GetMaintainx/) [Coast](https://www.capterra.com/p/10004846/Coast/) [FMX](https://www.capterra.com/p/130563/FMX/) Reasons for choosing FlowPath Best combination of features and pricing. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SM Steven M. Maintenance Coordinator Sports ### "All Star Team!!!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 10, 2025 It has been great so far! The team has been extremely helpful! I cannot express my gratitude enough! Pros Your team has been so responsive and helpful! I cannot thank \[sensitive content hidden\] enough! They have made transitioning to my new role possible. Without them I would be stuck in the mud! Cons That my company hadn't been utilizing it in the correct way! Now that you have helped me get things set up, it has been amazing. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 20, 2025 Thank you so much for the thoughtful review Steven! I am really glad FlowPath could help you get settled into your new role. It means a lot to know we were able to make that transition easier. We are always here to support you as you continue building success with FlowPath! JW John W. Parks and Open Spaces Manager Government Administration ### "Initial Impressions" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 14, 2025 So far it's been great. The customer service is top notch. Alina has been awesome!!! Pros The ease of use. It is a multifunction system that combines many direct processes for parks. Cons Nothing so far. It's only been a few days Switched from [Trimble Cityworks](https://www.capterra.com/p/80839/CityWorks/) [CityReporter](https://www.capterra.com/p/148299/CityReporter/) Working for a new agency. I left a company that used City Works and the new employer uses FlowPath Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 20, 2025 Thank you so much for the kind words! I’m really glad to hear that FlowPath has been working well for you and your team so far. It’s been a pleasure supporting you and our entire team is always here if you need anything! NK Nancy K. Administration Education Management ### "Great First Year!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 20, 2024 We've had a very positive experience in our first year! We've just begun and can't wait to explore the other layers. We appreciate how quickly they get back to us. Pros FlowPath the product is professional looking and easy to use. The people behind FlowPath are so easy to work with. They listen, respond quickly and are willing to consider changes. Cons Some of the setup information is a little confusing - but they answered my questions quickly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 3, 2024 Thank you for your wonderful review Nancy! We're delighted to hear that your first year with FlowPath has been a positive experience and that our team has been responsive and helpful. We’re excited for you to explore even more features, and we’re always here to support you every step of the way! RR Rickey R. Maintenance Technician Facilities Services ### "FlowPath Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 28, 2024 Pros I like the ease of use of FlowPath versus the other systems I've used. Cons I'm not a fan of the pastel color scheme. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 18, 2024 Thank you for your feedback! We're glad to hear you find FlowPath easier to use compared to other systems. We appreciate your thoughts on the color scheme and will take it into consideration as we continue to improve the platform. If you have any additional suggestions, feel free to share! DS David S. Facilities Manager Veterinary ### "Fantastic CMMS program/People to work with! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 14, 2024 I have been using FlowPath for a few years now and I cannot say enough how much I have enjoyed working with the system and also the staff. Leadership within FlowPath has always been open and responsive to any concerns or suggestions that we have had and have done everything in their power to roll out updates upon request. Considering how young this company is compared to their competitors FP is on the rise to rival some of the best CMMS programs out there and are only getting better. They are constantly making improvements and rolling out updates that have been phenomenal and I am looking forward to see how fare they will go and the upcoming rollouts that will be HUGE in the industry. Pros There are so many things that I love about FlowPath but the biggest would probably boil down to the ease of use with this system, it is very user friendly. FP dashboard is fantastic for reporting and constantly being improved. Monitoring and communicating in work orders is very simple. On the Admin side, it is extremely easy to change information for users and make other changes. Customer service is second to NONE! Cons If I had to try and nitpick something I am not a fan of would probably the process to create automatic PM's for recurring service for vendor such as HVAC, Landscaping, Septic, etc.). I am not a huge fan of having to create a piece of equipment in order to create PM's but I believe this is also something they are working on streamlining. Alternatives considered [ServiceChannel](https://www.capterra.com/p/38574/ServiceChannel/) Reasons for choosing FlowPath Price did play a big part of the decision to move to FlowPath, along with the customer service and ease of use. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 18, 2024 Thank you for your fantastic and detailed review! We’re thrilled to hear that FlowPath’s ease of use, customizable features, and exceptional customer service have stood out to you. Your feedback on creating automatic PMs is greatly appreciated, and we’re actively working on streamlining that process to make it even better. We’re excited to continue delivering updates and improvements, and we’re honored to have earned your trust as we strive to become one of the best CMMS platforms in the industry! JH Joshua H. IT Coordinator Education Management ### "Good Platform Overall" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 October 1, 2024 Our experience has been good overall. Users seem to like it and we are learning more about it each day, making it easier to service our users. Pros Easy to navigate and manage tickets. The dashboards are a great tool to see where things stand "at-a-glance". Cons Unable to set response "templates" and not able to assign tickets without going into the ticket itself. Switched from [HelpSpot](https://www.capterra.com/p/53431/HelpSpot/) To offer our Maintenance and Operations team more features than they previously had with Helpspot Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 21, 2024 Thank you for your feedback! We're glad to hear that FlowPath has been easy to navigate and that the dashboards have been a helpful tool for tracking progress. We appreciate your suggestions regarding response templates and ticket assignment, and we're always looking for ways to improve. If you ever need assistance, we're here to help! SB Susan B. Cafeteria Manager Primary/Secondary Education ### "My opinion" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 September 18, 2024 It has been easy to complete the work orders and follow the results. Pros It is easy to fill out and submit work orders. Also, the log of work orders to review at any time. Cons no comments to submit as there is nothing disliked. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 24, 2024 Thank you for sharing Susan! We're glad to hear that submitting and tracking work orders has been easy and efficient for you. If you ever need any assistance, we're here to help! [View all Reviews](https://www.capterra.com/p/215280/FlowPath-Facility-Management-Platform/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [MaintainX vs FlowPath](https://www.capterra.com/compare/179296-215280/GetMaintainx-vs-FlowPath-Facility-Management-Platform)[Fracttal One vs FlowPath](https://www.capterra.com/compare/159911-215280/Fracttal-vs-FlowPath-Facility-Management-Platform) [Limble vs FlowPath](https://www.capterra.com/compare/162600-215280/Limble-CMMS-vs-FlowPath-Facility-Management-Platform)