# Page 3 | FlowPath Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is FlowPath the right CMMS solution for you? Explore 90 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/215280/FlowPath-Facility-Management-Platform/reviews

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FlowPath

4.8 (90)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 3 - Reviews of FlowPath

## Showing most helpful reviews

Showing 51-75 of 90 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MB

Mark B.  
Director of Plant Services  
Education Management  
Used the software for: 6-12 months

### "Best tool in the toolbox"

February 6, 2024

5.0

The changeover I felt was going to be a heavy lift. The FlowPath team made it very easy and worked with us throughout the process. The other Districts I called were speaking very highly of the product but spoke even greater to the support.

Pros

Ability to be viewed from any electronic device. No app to purchase. If you have your phone, FlowPath goes with you.

Cons

Change is very hard but the similarities and convenience far outweigh not making the switch. I was worried about the 67,000 work orders being lost from the last system. They are there and easily accessed.

Alternatives considered

[FMX](https://www.capterra.com/p/130563/FMX/)

Reason for choosing FlowPath

A simple, one-on-one conversation at a conference. Then, followup phone calls to present users.

Switched from

[TheWorxHub](https://www.capterra.com/p/172308/TheWorxHub/)

Excessive cost. Needed to always purchase more modules to glean information or track information from their system.

Review Source

Response from FlowPath

August 7, 2024

Thank you for your review! We're thrilled that you find FlowPath useful across all devices and that our support team made your transition smooth. It's great to hear that your work orders are easily accessible and that our product meets your needs. - Kait, FlowPath Customer Success

DA

Dalton A.  
Director of Facilty Operations  
Facilities Services  
Used the software for: Less than 6 months

### "FlowPath = Accountability"

December 8, 2022

5.0

Accountability was a huge problem. We didn't know what employees were doing with their time. With Flowpath we've been able to create daily inspections that employees have to complete to show that they are being productive. Tracking is everything, the numbers don't lie, we know how long things are taking to complete, we know how many WOs we are receiving a week, and we can track our KPIs without having to spend so much time pulling numbers from different systems, everything is centralized.

Pros

I like how fast you can implement FlowPath into your daily operations. The biggest positive for me is tracking. I love seeing the numbers and knowing what they mean. The numbers don't lie and I can tell when things aren't happening. When labor hours are super low and we are fully staffed for the week, I know people aren't working on inspections or WOs. FlowPath helps with accountability.

Cons

When I first started FlowPath there were tracking features that I wanted to use that wasn't an option. However, because FlowPath is constantly working to improve its systems and gather feedback from its clients, they are adding new features with new updates. All of my cons are beginning to disappear because the company actually takes your input and uses it to improve. When one or more people request the same feature, they hear it and create it.

Review Source

Response from FlowPath

December 12, 2022

Hi Dalton! Thank you for submitting a review of your experience with FlowPath! We really appreciate your feedback. We love hearing that FlowPath enables you to hold your teams accountable and keep a pulse on your day to day operations! -Kait

RW

Rod W.  
Facilities Services Manager  
Individual & Family Services  
Used the software for: 1-2 years

### "This software is very easy and convenient. "

November 22, 2022

5.0

Pros

So easy to use and very convenient for our company. Really helps in communication and reaching out to all parties.

Cons

The reporting is a little difficult for our fiscal services department and deciphering how the show what gets billed where. We have a very complicated system to keep track of our work expenses and hours worked on projects. It's required by State law to show things and specific way, which this software nor any other software can provided exactly like we need. But, it does the job.

Review Source

Response from FlowPath

November 30, 2022

Hi Rod! We are working to make FlowPath an even better experience for you and all of our customers. Our customer success team will follow up separately to schedule some time to review how we can accomplish your reporting goals. -Kait

PB

Peter B.  
Lead Field Tech  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Flowpath from a field tech perspective"

February 7, 2022

4.0

Pros

Few issues once we got the hang of it. Easy to view/run using mobile interface (mobile phone, tablet, laptop all look and feel the same). Access and reporting also useable in a mobile interface.

Cons

I would like to see better tracking of sub-equipment other than "parent". Equipment may have sub equipment that does not move from one parent to another but if sub-equipment can be used for multiple parents there's not a way to track this.

Review Source

Response from FlowPath

February 10, 2022

Hi Peter, thanks for your review and suggestions for improving our asset tracking. This is how we at FlowPath improve so thank you for taking the time. We have some great functionality in the works and think it will be a strong feature for just this type of usage. Keep up the great work! -Alex

JS

Joe S.  
Facilities Manager  
Restaurants  
Used the software for: 2+ years

### "Workorder and Equipment management with ease."

February 7, 2022

5.0

Flowpath has created the ability to the management the 16 locations that we serve with it, as well as the scheduling of tasks for the 8 technicians on staff. Tracking facilities needs, and inventory used, has had a huge positive impact on my time spent in Facilities Management.

Pros

Flowpath creates a smooth and simple workorder lifecycle, with optional QR code submissions and automatic status updates sent to the submitter. The ability for the location to clearly track the status and costs of any repair submitted is second to none.

Cons

Least? Why is this a required field?!? There I found a way around it.

Review Source

Response from FlowPath

February 8, 2022

Hi Joe, thank you for your review and we appreciate your continued, valuable feedback across the board! We are working to make FlowPath an even better experience for you and all our customers and these reviews help tremendously. -Alex

KB

Katie B.  
Secretary  
Education Management  
Used the software for: 6-12 months

### "Great product!"

February 8, 2022

5.0

My experience with FlowPath has been fantastic. Their customer service is outstanding! They helped us seamlessly convert from our other software to FlowPath. Any questions or concerns they address quickly and follow up with me to make sure they answer all of my questions. I would highly recommend FlowPath software to anyone looking for a work order system!

Pros

FlowPath has been a significant change for our company. The software design is very user-friendly and very easy to learn. One of my favorite features is linking images and invoices directly to the work orders. Also, in the Table view, the ability to customize the view per user's need.

Cons

The only feature that I would like to see added would be a room field.

Review Source

Response from FlowPath

February 9, 2022

Thanks for the review, Katie! Building great, functional software to increase the value your team provides to the organization is our goal. We are glad you are finding the platform to be easy to navigate and use and will take in this feedback for future design and build. Thanks! -Alex

DD

Devlin D.  
Executive Secretary  
Primary/Secondary Education  
Used the software for: Less than 6 months

### "FlowPath (A great improvement)"

September 8, 2023

5.0

The team at FlowPath has been great to work with and they have been able to address any hiccups that we have had and correct all issues.

Pros

FlowPath is easy to use and we are enjoying all it has to offer. Since we are currently only using work order and events, these are our favorite.

Cons

We are working directly with the FlowPath team to make sure our applications are meeting our needs. The team at FlowPath has been great in creating or suggesting ways to improve.We are still working on better ways to print reports and that has been a concern as directors need to see reports in a different format than what FlowPath currently offers.

Review Source

Response from FlowPath

September 13, 2023

Hi Devlin! Thanks so much for your review. We love hearing about how FlowPath has enabled you to streamline your day to day facilities and events operations.

CS

Chris S.  
Director of Asset Managment  
Restaurants  
Used the software for: Less than 6 months

### "User Friendly with top tier support. "

February 8, 2022

5.0

It’s been really great. The team at Flow Path has been with us the whole way and have bent over backwards to help in any way they could. They made the transition easy and got us up and running super quickly. That is both a testament to the Team and the ease of the software.

Pros

I love how easy it is to work in the system. Coming from another CMMS platform there is a lot less clicking and screens to navigate and for us that is a better fit.

Cons

For us we are basically asking for the software to be a dispatching software as well as a CMMS platform. So there is a little lack of function in that area. I don’t think that is a negative for the software but more how we need/want to use it.

Reason for choosing FlowPath

Really for us it was the access to the team and the willingness to customize it slightly to fit our needs.

Switched from

[eMaint CMMS](https://www.capterra.com/p/100468/eMaint-CMMS/)

Emaint was ok. But for us it was to big and complicated. We needed a more streamline solution. Flow path and more importantly the team provided that for us.

Review Source

Response from FlowPath

February 9, 2022

Thanks for the review, Chris! We are glad you were able to right-size your CMMS with FlowPath. Simplicity is key in how we design and build and we appreciate you pointing out how many fewer clicks it takes to accomplish tasks. Keep doing great things! -Alex

DC

Derek C.  
IT Manager  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Meeting needs and more.."

November 22, 2022

5.0

The simplicity of FlowPath is where it shines. Bells and whistles only are beneficial if you require them and for us, we do not. FlowPath has met our needs perfectly and I think they do a wonderful job of catering to small/medium size maintenance clients.

Pros

Since the beginning of our relationship with FlowPath we have continually been impressed with their desire to improve and responsiveness to users. With FlowPath we certainly don't feel like just another client and they have always been responsive to our requests and suggestions.

Cons

As with any software adjusting to improvements sometimes does take time.

Reason for choosing FlowPath

We choose FlowPath over more complex software competitors due to its simplicity and ease of use. Although a young company they take the time to listen to their clients and are constantly making improvements.

Review Source

Response from FlowPath

November 29, 2022

Hey Derek, thanks so much for your review. We are so pleased to hear that ease of use has contributed to your success with FlowPath. We value and appreciate your feedback!

CW

Craig W.  
Facilities  
Education Management  
Used the software for: 2+ years

### "FlowPath"

November 16, 2022

4.0

Very good! Awesome support! I like that FlowPath is continually improving there product by asking what works for me and what I would like to see added or changed, this almost makes me feel like part of there team!

Pros

The software can be tailored to meet our needs, the support is fantastic and the product is very cost effective for us compared to our old system.

Cons

It is relatively new from what I gather, so I at times feel like I am on the R and D team.

Review Source

Response from FlowPath

November 22, 2022

Hi Craig! Thank you for the review. We love hearing how much you love our customer support. We appreciate your feedback as it continues to help us grow and improve to serve you better! Best, Kait

BR

Bryan R.  
Maintenance Coordinator  
Education Management  
Used the software for: 6-12 months

### "FlowPath review"

November 22, 2022

4.0

We have had great success using FlowPath. It has help with knowing the history of maintenance at all of our schools.

Pros

The easy of tracking work orders. The way both end users can see real time information that is shared.

Cons

Yes, I would love to see a better way that lets the admin know when someone has added to a work order other then having to tag them.

Review Source

Response from FlowPath

November 29, 2022

Hi Bryan! Thanks so much for your review. We are so pleased to hear that we've helped streamline your operations. We're always appreciative of your feedback and suggestions. Our customer success team will follow up to schedule a time to review. -Kait

MH

Michael H.  
Assistant Supervisor of Maintenance  
Security and Investigations  
Used the software for: 6-12 months

### "Great product and exceptional staff"

September 20, 2023

4.0

We have been very happy with FlowPath. Everything that we have asked for or needed help with has been dealt with swiftly and professionally.

Pros

Ease of us and the level of support you get from the FlowPath team is incredible.

Cons

There are a few features that would be nice to have, but at the same time they are always improving the product.

Reason for choosing FlowPath

Price and support

Review Source

Response from FlowPath

September 25, 2023

Thank you for submitting a review of your experience with FlowPath! We always appreciate your feedback as it helps us improve our product to better serve our customers. Best, Kait

TO

Tina O.  
Accounting Admin Asst Operations & Transportation  
Education Management  
Used the software for: Less than 6 months

### "New User of FlowPath, if you are looking for a simple cost affective management program . this is it"

September 14, 2023

4.0

It was an easy transformation , It is still a work in progress. FlowPath listens to your ideas and comments on things that could make things easier/better. They have already added several upgrades.

Pros

We are primarily on the work order stage. FlowPath can be run on phone or pad. We chose a pad for our maintenance technicians. It is simple

Cons

Yes, I speak with Customer support when I have issues and usually get some kind of response with minutes through the chat. Least like how the dashboards load. but they are working on all this. We feel you need an extra column for assigned Work orders that have not yet been scheduled.

Reason for choosing FlowPath

Simple and Customer service was awesome as well as pricing

Review Source

Response from FlowPath

September 20, 2023

Thank you for such a great review. We love that you found FlowPath to be simple to use, easy to transition to, and cost-effective for your organization compared to your previous solution. Best, Alex

EU

Eric U.  
Director, Account Management  
Construction  
Used the software for: 2+ years

### "Great system, better customer service!"

September 19, 2023

5.0

In our industry there are plenty of options for FM Software, but FlowPath is setup apart with their customer service, second to none.

Pros

Product is very easy to use, they have been quick to update and add features as needed. Team is incredibly responsive anytime there is a question or something is needed.

Cons

Ability to control which notes are sent to specified users.

Review Source

Response from FlowPath

September 20, 2023

Hi Eric - Thanks for leaving a great review. We think great customer service is a big differentiator against our competition and are glad you see it that way, too. Alex

JN

Juana N.  
Operations Coordinator/SRC Mgr/Fleet Manager  
Facilities Services  
Used the software for: 6-12 months

### "Professional Service"

October 10, 2023

4.0

Excellent experience

Pros

The ease of the system, features and most importantly the support.

Cons

No complaints Flowpath is serving our needs.

Reason for choosing FlowPath

Presentation

Switched from

[Planon](https://www.capterra.com/p/70410/Planon/)

Other program was not serving company's needs.

Review Source

Response from FlowPath

August 7, 2024

Thank you for your review! We're delighted that you find FlowPath easy to use and that our features and support are meeting your needs. We're glad to hear that you had an excellent experience and appreciate your partnership!

BL

Buddy L.  
Director of Construction and Facilities  
Veterinary  
Used the software for: Less than 6 months

### "Could not ask for a better Team/Product "

February 18, 2022

5.0

I can not say enough about the Flowpath product and Team! We have had nothing but great experiences while implementing the product. The Flowpath Team has gone above and beyond to make lighting fast changes to the software to fit our needs.

Pros

Integration Ease of use Communication abilities

Cons

None at this time, it is hard to find any issues when the team is so helpful.

Review Source

Response from FlowPath

February 22, 2022

Hey Buddy, thank you very much for your review. We're thrilled to hear that you've had such a positive experience with the integration and streamlining communication. We value your feedback and will continue to make sure FlowPath meets your needs.

CS

Craig S.  
Director of Building Services  
Hospitality  
Used the software for: 6-12 months

### "Building Services Review"

March 18, 2022

4.0

Getting organized and updating asset list. Creating much needed preventative maintenance rounds for our equipment.

Pros

Asset Management and being able to set up QR Codes

Cons

Integration was not difficult. Would like to see an "App" eventually for the staff to download to our devices for easier access.

Reason for choosing FlowPath

It appeared to be a complete solution for preventative maintenance, repair, and other business needs we hope to graduate to in the future.

Review Source

Response from FlowPath

March 21, 2022

Thanks for the great review, Craig! We're happy to hear that you're finding success with asset management and preventative maintenance. There are more good things to come and we are excited to grow with you in the future.

BV

Brooke V.  
Operations Manager  
Education Management  
Used the software for: 6-12 months

### "FlowPath makes life easier"

February 22, 2022

5.0

The software is intuitive and very user friendly. Customer service is top notch. An absolute must for anyone who is looking for Work Order Management and Event Management systems.

Pros

Easy transition period with no significant investment in time to get started. The interface's ease of use and convenience were major factors which influenced our decision to choose FlowPath.

Cons

I do not see any cons of FlowPath thus far. We have been very happy with this product and the customer support we have received.

Review Source

Response from FlowPath

February 24, 2022

Thanks for the review, Brooke! We are thrilled to hear you had an easy transition period to implement FlowPath. We value your feedback very much and will continue to make sure FlowPath meets the needs of your organization.

MV

Michael V.  
Tech Operations Specialist  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "One Year Review "

February 16, 2022

5.0

Pros

The high-level view it provides on inventory and work orders for multiple markets

Cons

I do not have any cons at this time. This platform has provided me with the tool I needed to help provide a high-level view of our market's inventory

Review Source

Response from FlowPath

February 17, 2022

Hey Michael, thanks so much for your review! We're so glad we are able to help provide a view of your market inventory. We're working every day to make FlowPath even better for our customers.

KW

Kaylee W.  
Austin Market facilities manager  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "overall good experience "

November 22, 2022

5.0

so far it has been amazing using flowpath

Pros

I like that it is easy to share tasks, lists, and comments with users. this gives me the ability to better manage my team without being physically present

Cons

sometimes it sends work ordered to other FMs in the company

Reason for choosing FlowPath

not sure I didn't make the decision

Review Source

Response from FlowPath

November 29, 2022

Hey Kaylee, thank you very much for your review! We're thrilled to hear that you've had such a positive experience with FlowPath. We value your feedback and will continue to make sure FlowPath meets your needs.

TP

Tim P.  
General Manager  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Flowpath is robust and easy to use! "

November 22, 2022

4.0

Positive and very useful

Pros

Asset tracking and parts inventory mgmt

Cons

Dashboard could be better; I’d like to be able to see work orders listed by asset number.

Review Source

Response from FlowPath

November 29, 2022

Hi Tim, thank you very much for your review! We're thrilled to hear how user friendly FlowPath is. Our team will reach out and schedule some time to review how we can accomplish your goals within our enhanced reporting suite.

VR

Verified Reviewer  
Director of Facilities Management  
Sports  
Used the software for: 1-2 years

### "A Fantastic All-up CMMS"

December 11, 2023

5.0

Pros

Agile team, intuitive UI, flexible work structure options, easy to use and teach!

Cons

None, this is really a fantastic product!

Review Source

Response from FlowPath

December 12, 2023

Thank you for the great review and we are glad you are seeing so much value in FlowPath and what we are building!

jM

jacob M.  
maintenance  
Building Materials  
Used the software for: 6-12 months

### "awesome "

November 22, 2022

5.0

great

Pros

very easy to use they make it easy to print off work orders and also easy to put one in

Cons

no app for phone also it doesn't give you an option to delete the work order once completed

Review Source

Response from FlowPath

November 29, 2022

Hey Jacob, thanks so much for your review. We are so pleased to hear how easy FlowPath is to use. We're always appreciative of your feedback and suggestions!

JS

Jason S.  
Facilities Director  
Government Administration  
Used the software for: Less than 6 months

### "FlowPath for the WIN"

February 10, 2022

5.0

For the first time we are able to track work orders and costs to buildings and equipment allowing us to make better decisions on budgeting and repairs

Pros

First maintenance software used in County. Every easy to upload equipment and inventory. Great way for tracking work orders. Very user friendly

Cons

To date, we do not have any cons with software. Any issues that have risen their customer care has fulfilled our needs.

Review Source

Response from FlowPath

February 11, 2022

Thanks for the review, Jason! We appreciate your feedback and are excited to continue to support you and your team. Keep doing big things!

RM

Ronnie M.  
Wastewater Operator  
Hospitality  
Used the software for: Less than 6 months

### "Amazing Software and Support!!"

February 11, 2022

5.0

It has been a very helpful tool for us!!! The best part is the support you get from the FlowPath tea!! Any questions are quickly answered!!

Pros

It’s very user friendly and easy to use!

Cons

I have zero complaints about FlowPath!!!

Switched from

[eMaint CMMS](https://www.capterra.com/p/100468/eMaint-CMMS/)

The price and the accessibility!!

Review Source

Response from FlowPath

February 14, 2022

Hi Ronnie, thank you for your review and we appreciate your valuable feedback! Ease-of-use of our platform for our customers is incredibly important to us and we are glad you have had a great experience with it and our support team.

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