# Page 4 | FlowPath Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is FlowPath the right CMMS solution for you? Explore 90 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/215280/FlowPath-Facility-Management-Platform/reviews

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FlowPath

4.8 (90)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 4 - Reviews of FlowPath

## Showing most helpful reviews

Showing 76-90 of 90 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

TB

Todd B.  
Director of Facilities  
Education Management  
Used the software for: Less than 6 months

### "FlowPath Review"

March 3, 2022

4.0

Been pretty good so far. Customer service is outstanding and the guys have been very responsive to suggestions for changes/improvements

Pros

Ease of use over multiple devices - computer, phone, ipad, etc. Also very easy to create a work order with multiple different options - text, e-mail, QR code, etc

Cons

Autosave feature on most of the submission pages.

Review Source

Response from FlowPath

March 4, 2022

Thanks for the review, Todd! Ease of use is top of mind for us when it comes to FlowPath. We're thrilled to hear that you've had outstanding support from the team. Your feedback is appreciated.

SC

Stephanie C.  
Fiscal Asst. III  
Education Management  
Used the software for: Less than 6 months

### "Santa Rosa County FlowPath Review"

February 7, 2022

5.0

Been amazing. The designers and IT department are great. Never dealt the software companies that are so approachable and reachable.

Pros

At first it was a cost saving issue. As we got more into the software the IT support is Amazing. The ease that the schools and workers were able to cross over from the current program to FlowPath was done seamlessly.

Cons

At this point the District hasn't found any cons. We are still new with the program.

Review Source

Response from FlowPath

February 8, 2022

Hi Stephanie, thank you for the review and your continued support. Transitions to new systems can be a big challenge. That's why FlowPath takes the extra effort to help make it as seamless as possible for all of our customers. We look forward to continuing to help you and your organization do great things! -Alex

MM

Michael M.  
Maintenance  
Food & Beverages  
Used the software for: Less than 6 months

### "Review"

February 7, 2022

4.0

Pros

1) I think people having a feature to rank priorities of some jobs being a higher or lower priority than other jobs to be done. 2) Adding photographs of what they want worked on. And once the work order is completed, adding photographs of the job completed.

Cons

Having some kind of user score keeping.

Review Source

Response from FlowPath

February 8, 2022

Hi Michael, thank you for your review and we appreciate your suggestion for the user score keeping! Reviews like this help make us better, and we are working hard to earn 5/5 stars from all of our customers. Thanks again. - Alex

JO

John O.  
Head of Finance and Operations  
Education Management  
Used the software for: 6-12 months

### "We are much more organized thanks to FlowPath"

December 2, 2022

5.0

Pros

We have improved responsiveness to maintenance requests, and our communication and shared understanding about maintenance issues is greatly improved.

Cons

Frankly, adopting this platform was fairly easy, so no complaints so far.

Review Source

Response from FlowPath

December 7, 2022

Thank you for submitting a review of your experience with FlowPath! We really appreciate your feedback. I am thrilled to hear that adoption and implementation was a breeze for your team and that we have improved efficiencies in your workflow. Best, Kait

JP

Jessica P.  
Assistant Director of Facilities  
Education Management  
Used the software for: Less than 6 months

### "Hello Flowpath "

December 2, 2022

5.0

n/a

Pros

easy to use and the customer service is amazing

Cons

would like to print out batch work orders by employee and get email notifications that the w/o are completed by techs

Review Source

Response from FlowPath

December 7, 2022

Hi Jessica! Thank you for submitting a review of your experience with FlowPath! We really appreciate your feedback. I have taken your enhancement feedback to the product team for review and will keep you posted on any updates. Kait

JW

Jerry W.  
Manager  
Retail  
Used the software for: Less than 6 months

### "User evaluation"

March 9, 2022

4.0

I like the way it looks, works and performs.

Pros

Ease of use. The product is set of well and performs quite nicely. The ability to communicate with all the parties involved in the process at one time is quite convenient.

Cons

I haven't used it long enough to have a problem with it.

Review Source

Response from FlowPath

March 11, 2022

Thanks for the review, Jerry! Ease of use is top of mind for us at FlowPath. Glad to hear you're finding value in it early on.

GL

Gail L.  
Secretary  
Education Management  
Used the software for: Less than 6 months

### "Secretary to Admin"

February 7, 2022

5.0

All of our problems/tasks.

Pros

Easy to submit work orders, it is easy and quick to do.

Cons

I have no least favorite, it is all user friendly

Review Source

Response from FlowPath

February 8, 2022

Hi Gail, thank you for your review and we appreciate your valuable feedback! Ease-of-use of our platform for our customers is incredibly important to us and we are glad you have had a great experience! -Alex

KW

Keith W.  
Maintenance Technician  
Mechanical or Industrial Engineering  
Used the software for: 6-12 months

### "Flow Path Review"

February 17, 2022

5.0

Works well

Pros

Ease of use, like the fact it is tailored to us.

Cons

A bit cluttered Home Screen. Whenever you log in it doesn’t come back to where you left off

Review Source

RY

Robin Y.  
Bookkeeper  
Education Management  
Used the software for: Less than 6 months

### "GO WITH THE FLOWpath"

November 22, 2022

5.0

Pros

Site is easy to use and navigate! Easy to track progress and keep up with jobs that are finished.

Cons

I like everything about this software. The ease of navigation and tracking of job status.

Review Source

Response from FlowPath

November 29, 2022

Hi Robin! Thank you for your review. I am glad to hear that FlowPath enables you to manage our workflow simply. We appreciate and value your feedback. -Kait

NB

Nick B.  
Head of Facilities  
Real Estate  
Used the software for: 6-12 months

### "Very Helpful Software "

December 2, 2022

5.0

Pros

Flowpath is amazing for keeping track of all the maintenance issues in my facility. It's easy to see all that needs to be done and keeps my head straight. Automated work orders are helpful reminders of routine maintenance.

Cons

I had a hard time uploading invoices, but I think I just needed to learn the right process for it.

Reason for choosing FlowPath

Better work order management

Review Source

Response from FlowPath

December 7, 2022

Hi Nick! Thank you for submitting a review of your experience with FlowPath! We really appreciate your feedback. Our Customer Success team will be reaching out to schedule a time to review the invoice upload process. Best, Kait

PD

Pete D.  
A.P.  
Education Management  
Used the software for: Less than 6 months

### "Good for Work but need a complete button"

February 7, 2022

4.0

Great

Pros

Clickable and easy to access in the area of educATION. i DO ALSO LIKE HOW IT IS ARRANGED.

Cons

It needs a complete button so you know it went in

Review Source

Response from FlowPath

February 8, 2022

Hi Pete, thank you for the review and suggestions for a feature button. While we know we have a powerful, simple-to-use system, we understand there is still work to do to fine-tune things :). We are working hard to make the FlowPath platform an even better experience for you and others with increased features and functionality, and are committed to making our product better each and every day. We look forward to continuing to help you and your organization do great things! -Alex

JA

Jessica A.  
Assoc Director Global and Civic Engagement  
Education Management  
Used the software for: 6-12 months

### "Useful Product"

February 22, 2022

5.0

Pros

This is a very intuitive product that employees with varying degree of tech savvy have been able to use. The customer service has been wonderful to work with.

Cons

Building and learning as we go but always appreciate the support from the FlowPath team.

Review Source

Response from FlowPath

February 23, 2022

Hey Jessica - thank you very much for your review! We're thrilled to hear about your satisfaction with the support from our team. We're working each day to make FlowPath even better for our customers.

CR

Cameron R.  
Maintenance technician  
Facilities Services  
Used the software for: Less than 6 months

### "Good"

December 2, 2022

5.0

Pros

Mobile use workorders scheduling sent right to my phone

Cons

In my experience I have no issues with this program a lot more efficient than school dude

Review Source

Response from FlowPath

December 7, 2022

Hi Cameron! Thank you for submitting a review of your experience with FlowPath! We really appreciate your feedback. We are thrilled to hear that FlowPath has increased efficiency in your workflow. -Kait

DM

Dennis M.  
Custodian  
Education Management  
Used the software for: Less than 6 months

### "A this is a workers friend"

April 5, 2022

4.0

expedited repair orders

Pros

The ability to upload pictures very has been very helpful

Cons

Have found nothing that I don't like about this software as of yet.

Review Source

Response from FlowPath

April 8, 2022

Thanks for the kind words, Dennis! We're glad to hear FlowPath is your friend and that you're finding value in using our platform daily.

CM

Christy M.  
Secretary  
Primary/Secondary Education  
Used the software for: 6-12 months

### "FlowPath Review"

December 5, 2022

5.0

Pros

I have only needed to use the program once to create a work order to have a light fixed at my school. The work order was easy to complete

Cons

Nothing, the work order I completed was easy to submit

Review Source

Response from FlowPath

December 7, 2022

Hi Christy! Thank you for submitting a review of your experience with FlowPath! We really appreciate your feedback. We are glad to hear that it is quick and easy for you to submit work orders! -Kait

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