# WP-CRM System Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about WP-CRM System Software - reviews, pricing plans, popular comparisons to other Small Business CRM products and more.

Source: https://www.capterra.com/p/215287/WP-CRM-System

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# 

 WP-CRM System Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

WP-CRM System

## What is WP-CRM System?

WP-CRM System is a WordPress CRM plugin designed for small businesses. It allows you to keep track of the big picture with a list of all of your projects, and drill down to the individual details with a list of your upcoming tasks and opportunities. With WP-CRM all client information and potential opportunities are stored directly in your WordPress dashboard and it also makes the current workflow easier and more productive by providing seamless integration with other apps.

## What is WP-CRM System used for?

[Small Business CRM](https://www.capterra.com/small-business-crm-software/)

Top alternative

Featured

Overall rating

Based on 1 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$99

Per User, Per Year

Free trial  
not available

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Our "Best of" badge program showcases products with the highest ratings...

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Do you work for WP-CRM System?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.wp-crm.com&name=WP-CRM System)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### WP-CRM System

3.0 (1)

VS.

[4.7 (729)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

Starting Price

$99

Per User, Per Year

Starting Price

$7

Per User, Per Year

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.0 (1)

Ease Of Use

4.8 (729)

Value For Money

4.0 (1)

Value For Money

4.7 (666)

Customer Service

0.0 (0)

Customer Service

4.5 (642)

## WP-CRM System alternatives

[4.5 (4,457)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

Starting price

$20.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (647)](https://www.capterra.com/p/118921/Less-Annoying-CRM/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.7 (460)](https://www.capterra.com/p/245800/Monday-CRM/reviews/)

Starting price

$12.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.3 (6,970)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

Starting price

$14.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Calendar/Reminder System

Notifications/alerts for upcoming events or tasks

Contact Management

Manage, organize, and store contact information

Document Storage

Store and organize documents in a centralized system

Email Management

Manage, store and organize emails within the system or via third-party apps

Interaction Tracking

Track interaction history by documenting conversations for contacts

Lead Management

Store information about leads or contacts and track, manage and nurture them throughout the sales process

WP-CRM System 10 features

Notifications/alerts for upcoming events or tasks

Manage, organize, and store contact information

Store and organize documents in a centralized system

Manage, store and organize emails within the system or via third-party apps

Track interaction history by documenting conversations for contacts

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Score a lead on their quality or likelihood to buy based on certain behaviors

Automate workflows and trigger campaigns based on customer actions

View and track pertinent metrics to find patterns and gain insights from data

Create, manage and track all task activities and progression

Get Advice

We can help you find the software with the features you need.

Features

2.0 (1)

2.0

Based on 1 reviews

## Pricing

Value for money

4.0 (1)

Basic

$99.00

Per User,Per Year

Value for money

4.0 (1)

4.0

Based on 1 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

## User reviews

Overall rating

3.0

Based on 1 reviews

Filter by rating

5(0)

4(0)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

MG

Michael G.

CTO

Legal Services

### "Can't create custom fields-- so it's useless to me."

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

2.0

2.0

Customer Service

0.0

0.0

Likelihood to Recommend

0/10

February 25, 2021

I hate it. Total waste of money. Can't create custom fields.

Pros

I like this software because it's part of WP and I like easily integrating new contacts into a database. I like the idea of integrating with MailChimp, etc.

Cons

I really hate that I can't add custom fields, INCLUDING the question. For example, I would like to add a field: What Courthouse is this case in? And then there would be three options, that I typed myself. Basically, this system has an ugly backend and no TRUE ability to add custom fields. That makes the software useless to me. It could have been great, but it turns out I can't use it at all. A total waste of money.

Alternatives considered

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

Reasons for choosing WP-CRM System

The other CRMs have more features then I could ever use. Your CRM doesn't have enough features.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 22, 2021

Hello Michael, Thank you for submitting your feedback. Please note that WP-CRM System supports custom fields and you should be able to create the one you have mentioned through your dashboard. We also have available support documentation - https://support.wp-crm.com/ and a ticketing system for any issues and additional assistance you might need. Our team is constantly working on improving the user experience and functionalities, so your feedback is highly appreciated. We regret to see that the product has not been of great help to you, however, in case we can assist with anything in addition, please submit a ticket and our support team will be happy to help.

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)