# Botgate Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Botgate Software - reviews, pricing plans, popular comparisons to other Live Chat products and more. Source: https://www.capterra.com/p/215328/Botgate --- # Botgate Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Botgate ## What is Botgate? Botgate is a plug & play (no-code), fully customizable, conversational marketing and sales AI bot focused on boosting B2B lead capture, shrinking sales cycle with personalized experiences, and engaging customers 24/7. ## What is Botgate used for? [Live Chat](https://www.capterra.com/live-chat-software/)[Lead Capture](https://www.capterra.com/lead-capture-software/)[Conversational Marketing Platform](https://www.capterra.com/conversational-marketing-platform-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €29 Usage Based, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Botgate?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://botgate.ai/&name=Botgate) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Botgate 5.0 (2) VS. [4.8 (71)](https://www.capterra.com/p/229303/Wing/reviews/) Starting Price €29 Usage Based, Per Month Starting Price $699 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (2) Ease Of Use 4.8 (71) Value For Money 5.0 (2) Value For Money 4.7 (70) Customer Service 5.0 (2) Customer Service 4.8 (70) ## Botgate alternatives [4.7 (1,786)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (908)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Landbot](https://www.capterra.com/p/153051/Landbot/) [4.4 (70)](https://www.capterra.com/p/153051/Landbot/reviews/) Starting price $45.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/153051/Landbot/) [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/) [4.5 (3,056)](https://www.capterra.com/p/132666/Pipedrive/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/132666/Pipedrive/) ## FAQs about Botgate Overview ### What company size and specific industries is Botgate built for? Botgate is designed for B2B and B2C businesses across the globe, making it suitable for companies of various sizes that need customer engagement and support tools. It is not limited to a specific industry, so it can fit a wide range of sectors and business models. Features and Usability ### What are the key features of Botgate? Botgate offers chatbot, live chat, lead capture, lead generation, and lead scoring for customer engagement and sales qualification. It also includes CRM, contact management, customer history, canned responses, transfers and routing, website visitor tracking, reporting and analytics, real-time notifications, and third-party integrations. Integrations ### Which third-party tools and platforms does Botgate integrate with? Botgate integrates with 10 third-party tools and platforms, including communication and CRM options such as 360dialog, Bulk Sender, Infobip, Instagram, Messenger, Slack, Google Analytics 360, HubSpot CRM, Pipedrive, and SalesforceIQ. Getting Started and Support ### What training and onboarding options does Botgate offer? Botgate offers in-person training, live online sessions, webinars, and documentation. In-person training supports direct instruction, live online sessions provide guided remote setup, webinars cover training topics in a group format, and documentation gives written reference material for self-paced review. Getting Started and Support ### What customer support options does Botgate offer? Botgate provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. No reviewer feedback is available to assess response times, helpfulness, or common support frustrations, so the support experience cannot be summarized from user sentiment. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems API Application programming interface that allows for integration with other systems/databases Autoresponders Create and automatically send premade copy in response to customer messages Canned Responses Shortcuts for inputting frequently used messages Chatbot AI-based platform which conducts a conversation via auditory or textual methods Botgate 31 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Application programming interface that allows for integration with other systems/databases Create and automatically send premade copy in response to customer messages Shortcuts for inputting frequently used messages Communicate using direct chat or messages within the system AI-based platform which conducts a conversation via auditory or textual methods Manage, organize, and store contact information Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Add customized logos and colors to align with company branding Assemble applications and processes by dragging over and arranging pre-built components Public or private sharing of digital files such as documents, audio/video, images, and more Geographic location of visitors determines behavior of the software Automatically identify and save contact information of potential customers Manage the process of attracting and converting business prospects into leads Score a lead based on quality or likelihood to buy/convert based on predetermined criteria Ability to chat online in real time Observe and track the demand, usage, progress or quality of a system, product, or user Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Form to collect visitor contact information when live chat isn't available Copy on the page or chat window encouraging the user to engage with the chat option Analyze and gain insights into data in real-time Engage in direct, instant messaging with consumers Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Set up connections to third-party platforms to improve business processes View messages sent by both parties during the chat conversation Transfer queries and organize messages between agents Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 5.0 (2) 5.0 Based on 2 reviews ## Pricing Value for money 5.0 (2) Free Version Basic €29.00 Usage Based,Per Month Value for money 5.0 (2) 5.0 Based on 2 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Instagram](https://www.capterra.com/p/210721/Instagram/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[ Messenger](https://www.capterra.com/p/224532/Messenger/)[ Infobip](https://www.capterra.com/p/127997/Infobip/)[ 360dialog](https://www.capterra.com/p/174965/360dialog/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 5.0 Based on 2 reviews Filter by rating 5(2) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent RM Ricardo M. Marketing Executive Airlines/Aviation ### "Perfeito!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 17, 2022 Pros Botgate is a fantastic tool for conversational marketing. It's easier for your visitors and customers to connect with someone and get immediate answers to their questions. I like how you can tailor your message for specific accounts and pages they're looking at. Also, one of the best customer service staff I've ever encountered! Cons There are no cons I guess, It is a perfect experience having Botgate. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 21, 2022 Thanks a lot Ricardo! We'll deliver your thoughts to our product team to make their day! EA Ekin A. Product Manager Food & Beverages ### "Very good" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 16, 2022 Pros I’m here to declare that our sales numbers increased by 3x only in 2 months after we started using Botgate. Thanks to all of the Botgate team for this product (special thanks to the customer success team which was always there when we needed help) Cons Great tool, nice features. Cannot say anything negative. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 2, 2022 Thanks a lot, Ekin! I have good news for you: A bunch of new features is on the way, AI will be much more powerful and you won't need extra SDRs anymore. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.