--- title: "G360 Surveys Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about G360 Surveys Software - reviews, pricing plans, popular comparisons to other Employee Engagement products and more." source_url: "https://www.capterra.com/p/215389/G360-Surveys/" page_type: "product" language: "en" publication_date: "2026-09-30" --- # G360 Surveys Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 30, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) G360 Surveys ## What is G360 Surveys? We help teams and leaders achieve their highest potential through our easy-to-use and economical survey platform. Feedback reports are easy to understand and contain concrete suggestions on how to improve. You'll also love the admin portal which includes suggestions for best practices, step-by-step tutorials, and answers to frequently asked questions. Create an account and get started today! There are no set up fees or minimum purchases. ## What is G360 Surveys used for? [360 Degree Feedback](https://www.capterra.com/360-degree-feedback-software/)[Employee Engagement](https://www.capterra.com/employee-engagement-software/) Top alternative Featured Overall rating Based on 42 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $100 Per User, One Time Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... - 360 Degree Feedback / 2026 Do you work for G360 Surveys?[Manage this product listing](https://www.g2.com/products/g360-surveys/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### G360 Surveys 5.0 (42) VS. [4.9 (76)](https://www.capterra.com/p/106417/EchoSpan-360-Degree-Feedback/reviews/) Starting Price $100 Per User, One Time Starting Price $6 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (42) Ease Of Use 4.6 (5,124) Value For Money 4.9 (39) Value For Money 4.8 (4,520) Customer Service 5.0 (40) Customer Service 5.0 (4,578) ## G360 Surveys alternatives [4.9 (20)](https://www.capterra.com/p/150657/Fast-Mirror/reviews/) Starting price $1700.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.6 (163)](https://www.capterra.com/p/154170/Employee-Effectiveness/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.7 (143)](https://www.capterra.com/p/234380/Teamflect/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (457)](https://www.capterra.com/p/131426/Zoho-Survey/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/215389/G360-Surveys/alternatives/) ## FAQs about G360 Surveys Overview ### Which roles and teams benefit most from G360 Surveys? G360 Surveys is most used by HR leaders, people and culture teams, talent development managers, and leadership consultants conducting 360-degree feedback and development assessments. Executive coaches use survey results to guide coaching plans, while program managers, regional leaders, and organizational executives track leadership growth and support performance conversations. Answer based on 42 reviews Overview ### What company size and industries is G360 Surveys built for? G360 Surveys is built for small businesses, which represent 55% of reviewers, with Education Management as the top industry at 12%. It supports leaders and managers across industries, including Higher Education (10%) and Professional Training & Coaching (7%), primarily for 360-degree feedback to improve performance. Answer based on 42 reviews Features and Usability ### What are the key features of G360 Surveys? G360 Surveys offers 360 degree feedback, performance review management, and continuous feedback for employee evaluations. It includes customizable forms, customizable questions, and a question library for survey design, plus pulse surveys, anonymous feedback, rater selection, reporting and analytics, and third-party integrations. Pricing ### How much does it cost and what fees or limitations are included? G360 Surveys starts at $100 per survey for the 360 Degree Survey (1-9 SURVEYS), with survey credits never expiring and surveys launchable anytime. The QUANTITY DISCOUNTS plan costs $70 per survey and offers up to 50% off depending on volume. A free trial is available. Answer based on 6 reviews Getting Started and Support ### What training and onboarding options does G360 Surveys offer? G360 Surveys provides live online training, webinars, documentation, and videos. Live online sessions and webinars support guided instruction, while documentation and videos offer reference material and self-paced learning for teams getting started with the product. Answer based on 1 reviews Getting Started and Support ### What customer support options does G360 Surveys offer? G360 Surveys provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Users describe customer service as prompt, responsive, and helpful, with quick answers for questions and problem-solving support that handles unique situations clearly. Answer based on 6 reviews Features and Usability ### Is G360 Surveys easy to use for 360-degree feedback? G360 Surveys makes creating, launching, and tracking 360-degree feedback surveys straightforward for HR leaders, coaches, and training teams. Its dashboard, prebuilt assessments, customizable questions, and clear reports reduce administrative effort, while reflection worksheets and guidance help turn feedback into development conversations. Some new administrators may want more explicit in-product instructions and discussion best practices. Answer based on 15 reviews Features and Usability ### How easy is the G360 Surveys interface to navigate? G360 Surveys provides an easy-to-navigate dashboard and organized reporting that help administrators launch and monitor 360 reviews. HR teams and executive coaches find the layout, survey setup, and assessment content clear, while respondents can follow reports without much confusion. Some users describe the interface as dated and suggest confirming survey invitations to prevent spam concerns. Answer based on 10 reviews ## Features AI summary Based on 1,308 Employee Engagement reviews Capterra reviewers point to these as the top priorities when selecting 360 Degree Feedback software: - **Customizable Questions** (**53%** of reviewers rated this feature as critical) - **Performance Review Management** (**47%**) - **Performance Management** (**44%**) G360 Surveys supports all three features that buyers rate highest: **Customizable Questions**, **Performance Review Management**, and **Performance Management**. Together, these capabilities give teams the flexibility to tailor feedback processes, manage review cycles more effectively, and connect feedback insights to broader performance goals, helping businesses improve employee development and decision-making. Customizable Questions 4.8 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Tailored or customizable questions for more targeted and relevant data collection Performance Review Management 5.0 (8) 75.00% of 8 reviewers that rated this feature as important or highly important Create, fill out, and send performance reviews to individual employees Reporting/Analytics 4.8 (16) 75.00% of 16 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Surveys & Feedback 4.9 (15) 86.67% of 15 reviewers that rated this feature as important or highly important Gauge satisfaction and receive information for improvement and success Anonymous Feedback 5.0 (16) 81.25% of 16 reviewers that rated this feature as important or highly important Allow reviewers to provide anonymous feedback to encourage honest conversations Progress Tracking 4.7 (16) 68.75% of 16 reviewers that rated this feature as important or highly important Reporting on how each user, task or process has advanced since its initiation G360 Surveys 34 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Anonymous Feedback: Allow reviewers to provide anonymous feedback to encourage honest conversations - API: Application programming interface that allows for integration with other systems/databases - Assessment Management: Creation, administration, and evaluation of assessments or tests - Benchmarking: Compare key metrics for the business against prominent players in the industry - Continuous Feedback: Provide ongoing performance feedback to employees on a regular basis, rather than giving feedback at designated times - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Questions: Tailored or customizable questions for more targeted and relevant data collection - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Email Reminders: Reminders sent via email - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Portal: Online portal where employees can access and track their own information - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - Individual Development Plans: Document completed by employee to assist with career and personal development to reach short term and long term goals - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Performance Review Management: Create, fill out, and send performance reviews to individual employees - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Pulse Surveys: Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group - Question Library: Pre-written repository of questions that can be reused within a course or for assessment or interviews - Rater Selection: Process of choosing individuals who will assess and provide feedback on an employee's performance during a performance appraisal - Ratings/Reviews: Ratings/Reviews - Real-Time Data: Receive data and information in real time - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Self Assessment: An individual's evaluation of his or her own strengths, weaknesses, and skills - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Skills Assessment: Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks - Survey/Poll Management: Create and administer polls and surveys - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. Features 4.9 (42) 4.9 Based on 42 reviews ## Pricing Value for money 4.9 (39) Free Trial [View pricing plan details](https://www.capterra.com/p/215389/G360-Surveys/pricing/) 360 Degree Survey (1-9 SURVEYS) $100.00 Per User,One Time It includes: - Launch surveys at any time and survey credits never expire 360 Degree Survey (QUANTITY DISCOUNTS) $70.00 Per User,One Time It includes: - Up to 50% discount depending on the number of surveys Value for money 4.9 (39) 4.9 Based on 39 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (40) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (40) 5.0 Based on 40 reviews ## User reviews Overall rating 5.0 Based on 42 reviews Filter by rating 5(41) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JM Julia M. VP of People Experience Financial Services ### "The Federal Savings Bank - Julia " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 5, 2025 Great! Pros Very easy to launch and monitor from the admin perspective. I also like the content of the assessment itself and post-assessment guidance. Great customer service! Cons I am not using this service long enough to outline the disadvantages. Perhaps pricing is one of the items I could think of. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AM Anne M. ODD Non-Profit Organization Management ### "User-Friendly Platform with Powerful Insights" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 14, 2025 Pros I really appreciated how G360 was set up — the questions in the system were thoughtful and relevant, and the overall layout made everything easy to navigate. The platform was intuitive to use, and the reports were clear, insightful, and well-organized. Cons While the overall experience with G360 was very positive, there were a few moments where I wished for more flexibility in tailoring the reports to specific audiences. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SA Sarah A. Program Analyst Non-Profit Organization Management ### "Great experience using G360 surveys for a leadership course" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 13, 2025 Pros We have utilized G360 surveys for a number of years in a leadership course. It is an invaluable tool for participants to learn about themselves and improve their leadership and management style. The interface is very user-friendly and we have always found customer service to be prompt and responsive. It's a terrific way to get feedback from team members in an organized, anonymized fashion. We highly recommend this tool. Cons We have no cons to list about G360 surveys and have found them to be a great addition to our leadership program. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MM melissa M. Professor Education Management ### "Great Learning Experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 13, 2025 I use these surveys for a leadership course that I teach every year. Compared to similar products on the market, the surveys are a much more significant value and added a great learning for my students. Pros Extremely easy to use. Appreciate the hands-on assistance from \[sensitive content hidden\]. Excellent value for the money. Cons It did take me a while to figure out how to use the platform. The instructions could be made a bit more straightforward. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Ron O. Owner Farming ### "Continue to be a Raving Fan!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 13, 2025 G360 Surveys have become a key tool for building Individual performance and confidence. Plus the tool sharpens the skills of key stakeholders as they give feedback to team members. Pros I appreciate the support \[sensitive content hidden\] and his team offer as we plan how to use the G360 tool with our team. Cons Our use of the G360 tool provided us with very useful feedback to improve our Team's performance and reach our goals. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Training and Development Manager Environmental Services ### "Best Alternative with Best Price" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 12, 2025 My experience with G360 has been positive. The cost of the report is lower than that of many others I reviewed and provides the same information. It is an excellent alternative to some of the larger and more popular 360-degree surveys. Pros G360 was easy to set up and use. The reports were understandable and provided valuable feedback for our employees. I was able to check the progress of a survey easily and send reminders as needed. Cons Downloading multiple reports can be time-consuming. It would be beneficial to have an all-inclusive report that can be downloaded. Alternatives considered [Checkpoint EHR](https://www.capterra.com/p/195586/Checkpoint-EHR/) Reasons for choosing G360 Surveys Price was a significant factor in our decision to select G360. Other selections were three to four times the price. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Dawn M. VP HR Wine and Spirits ### "G360: Effortless, Insightful and Impactful " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 12, 2025 I’ve launched multiple 360 reviews through G360 over the last eight years in my role as VP of HR, and I have no interest in looking at other solutions. G360 is simply too easy to use, and the feedback reports and analysis are both clear and highly informative. The reflection worksheet provided to the person being reviewed is a fantastic tool, and our leaders and staff have consistently gained tremendous value from the process. Pros What's not to like! The 360s are so easy to administer and manage and the feedback reporting and analysis is exceptional. Great value too. Cons Honestly, there’s nothing I dislike about G360. The platform is intuitive, reliable, and delivers high-quality insights every time. If I had to identify an area for improvement, I would say to include more built-in tips or best practice suggestions for facilitating the feedback discussions that follow. These are minor points, though — overall, the platform far exceeds my expectations and remains my top choice for 360 reviews. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Sr. Leadership and OD Consultant Financial Services ### "Great way to quickly get a 360" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 12, 2025 Overall, I have been very happy. It is an easy-to-use tool that is not overly complicated and meets our needs for the quick hit 360s that we need. Pros Ease of use, value for the money spent, ability to customize, and quick turnaround on any questions I have had. Cons I wish I could customize the main surveys more. When customizing surveys, I still have to use their questions. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LH Lea H. Epidemiologist Government Administration ### "G360 Surveys have become a cornerstone of my professional development" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 1, 2025 Overall I found G360 surveys to be one of the single most helpful professional development tools in my career. The clarity of questions and analyzed results helped me identify my areas of strength and areas for improvement in a more actionable, useable way than any other tool I've used. Being a repeat customer, I have tracked my progress between surveys on my areas for improvement and found interesting insights while also seeing consistency in my core values as a professional. Pros What I like most about G360 Surveys is the clarity of questions and analysis of results allowing for productive feedback. It can be difficult to get constructive feedback from respondents and G360 helps collect that into a useable format. Cons I love G360 Surveys, having used it twice in my career and am coming back for a third time. I have very little in the way of feedback, but if I were to name one thing I would ask for more options to group survey respondents. Now that I am a contractor, I have a large network to solicit feedback from and I would like to tag them by contract as well as role to get an overall picture of my performance. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JP Jay P. Executive Coach Human Resources ### "The customer service alone makes G360surveys worth it" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 25, 2025 Pros The customer service is outstanding. \[sensitive content hidden\] called me very soon after I asked for help and then spent a significant amount of time patiently explaining aspects of the survey process. Very impressive. Cons So far nothing. Like I said. The customer service alone made it worth my while. Brian acted like he owns the company. Maybe he does. :) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/215389/G360-Surveys/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Vantage Circle vs G360 Surveys](https://www.capterra.com/compare/167264-215389/Vantage-Circle-vs-G360-Surveys)