--- title: "G360 Surveys Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about G360 Surveys Software - reviews, pricing plans, popular comparisons to other 360 Degree Feedback products and more." source_url: "https://www.capterra.com/p/215389/G360-Surveys/" page_type: "product" language: "en" --- # G360 Surveys Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) G360 Surveys ## What is G360 Surveys? G360 is the industry leader for 360 degree feedback. We help teams and leaders achieve their highest potential through our easy-to-use and economical survey platform. Administration is painless with feedback reports that are easy to understand and actionable with concrete suggestions on how to improve. You'll also love the admin portal which is packed with best practices, step-by-step tutorials, and answers to frequently asked questions. Create an account and get started today! ## What is G360 Surveys used for? [360 Degree Feedback](https://www.capterra.com/360-degree-feedback-software/) Overall rating Based on 42 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $100 Per User, One Time Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... - 360 Degree Feedback / 2026 ## G360 Surveys Overview Updated August 2026 AI summary G360 Surveys equips organizations of all sizes with a user-friendly cloud platform for 360 degree feedback, performance reviews, and employee development. Teams can customize surveys, collect anonymous input, and generate clear, actionable reports. Notable for its responsive customer support and flexible customization options, G360 Surveys supports structured feedback processes with real-time analytics, continuous feedback, and integration capabilities. ## G360 Surveys alternatives Highest Rated [4.9 (76)](https://www.capterra.com/p/106417/EchoSpan-360-Degree-Feedback/reviews/) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.8 (119)](https://www.capterra.com/p/131885/Spidergap/reviews/) Starting price $1099.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.9 (19)](https://www.capterra.com/p/150657/Fast-Mirror/reviews/) Starting price $1700.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Vantage Circle](https://www.capterra.com/p/167264/Vantage-Circle/) [4.7 (5,123)](https://www.capterra.com/p/167264/Vantage-Circle/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/167264/Vantage-Circle/) [View all alternatives](https://www.capterra.com/p/215389/G360-Surveys/alternatives/) ## FAQs about G360 Surveys Overview ### Which roles and teams benefit most from G360 Surveys? G360 Surveys is most used by HR leaders, learning and development teams, executive coaches, and business owners who need structured feedback for performance reviews, leadership development, and coaching programs. Operations managers, healthcare leaders, educators, and consultants use it to gather multi-rater insights, identify growth areas, and guide team improvement conversations. Answer based on 42 reviews Overview ### What company size and industries is G360 Surveys built for? G360 Surveys is built for leaders and managers across industries, with most reviewers from small businesses at 55% and Education Management at 12%. It also sees use in enterprises at 26% and midsize companies at 19%, especially in Higher Education at 10% and nonprofits at 7%, for 360 Degree Feedback. Answer based on 42 reviews Features and Usability ### What are the key features of G360 Surveys? G360 Surveys offers 360 degree feedback, anonymous feedback, continuous feedback, and pulse surveys for collecting employee input. It includes performance management, appraisal history, self assessments, goal setting and tracking, and individual development plans. Reporting/analytics, real-time data, customizable forms, question libraries, and third-party integrations support survey and review workflows. Pricing ### How much does it cost and what fees or limitations are included? G360 Surveys starts at $100 per survey for the 360 Degree Survey (1-9 SURVEYS) plan, with survey credits that never expire. The 360 Degree Survey (QUANTITY DISCOUNTS) plan costs $70 per survey and offers up to 50% off depending on volume. A free trial is available. Answer based on 6 reviews Getting Started and Support ### What training and onboarding options does G360 Surveys offer? G360 Surveys provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer written and visual reference materials for self-paced learning and feature review. Answer based on 1 reviews Getting Started and Support ### What customer support options does G360 Surveys offer? G360 Surveys provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Users describe the support as responsive, prompt, and helpful, with questions often answered quickly and solutions offered for unique situations. The help resources and live assistance are also seen as easy to use. Answer based on 6 reviews Features and Usability ### How easy is G360 Surveys to use? G360 Surveys makes 360 feedback setup, launch, and reporting easy for HR leaders, coaches, and small teams. Many users describe the dashboard, survey flow, and reports as intuitive and clear, though some mention the instructions could be more straightforward and would like more built-in guidance after feedback collection. Answer based on 15 reviews Features and Usability ### Is the G360 Surveys interface easy to navigate? G360 Surveys offers a clean, easy-to-navigate interface that helps admins launch surveys and track responses without much training. HR teams, executive coaches, and leadership programs often find the dashboard clear and the reports well organized, though some users feel the visual design looks older than newer survey tools. Answer based on 10 reviews ## Features AI summary Based on 1,291 360 Degree Feedback reviews Capterra data shows that buyers of 360 Degree Feedback rank the following features as their top priorities: - **Performance Review Management** (**47%** of reviewers rated this feature as critical) - **Customizable Questions** (**51%**) - **Performance Management** (**44%**) G360 Surveys supports all three of the features reviewers rate most important: Performance Review Management, Customizable Questions, and Performance Management. This coverage gives teams a way to run structured review cycles, tailor feedback forms to fit different roles and goals, and connect feedback results to broader employee performance efforts, helping businesses improve evaluation consistency, gather more relevant insights, and guide employee development more effectively. Performance Review Management 5.0 (8) 75.00% of 8 reviewers that rated this feature as important or highly important Create, fill out, and send performance reviews to individual employees Customizable Questions 4.8 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Tailored or customizable questions for more targeted and relevant data collection Reporting/Analytics 4.8 (16) 75.00% of 16 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Surveys & Feedback 4.9 (15) 86.67% of 15 reviewers that rated this feature as important or highly important Gauge satisfaction and receive information for improvement and success Anonymous Feedback 5.0 (16) 81.25% of 16 reviewers that rated this feature as important or highly important Allow reviewers to provide anonymous feedback to encourage honest conversations Progress Tracking 4.7 (16) 68.75% of 16 reviewers that rated this feature as important or highly important Reporting on how each user, task or process has advanced since its initiation G360 Surveys 34 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Anonymous Feedback: Allow reviewers to provide anonymous feedback to encourage honest conversations - API: Application programming interface that allows for integration with other systems/databases - Assessment Management: Creation, administration, and evaluation of assessments or tests - Benchmarking: Compare key metrics for the business against prominent players in the industry - Continuous Feedback: Provide ongoing performance feedback to employees on a regular basis, rather than giving feedback at designated times - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Questions: Tailored or customizable questions for more targeted and relevant data collection - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Email Reminders: Reminders sent via email - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Portal: Online portal where employees can access and track their own information - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - Individual Development Plans: Document completed by employee to assist with career and personal development to reach short term and long term goals - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Performance Review Management: Create, fill out, and send performance reviews to individual employees - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Pulse Surveys: Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group - Question Library: Pre-written repository of questions that can be reused within a course or for assessment or interviews - Rater Selection: Process of choosing individuals who will assess and provide feedback on an employee's performance during a performance appraisal - Ratings/Reviews: Ratings/Reviews - Real-Time Data: Receive data and information in real time - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Self Assessment: An individual's evaluation of his or her own strengths, weaknesses, and skills - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Skills Assessment: Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks - Survey/Poll Management: Create and administer polls and surveys - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. Features 4.9 (42) 4.9 Based on 42 reviews ## Pricing Value for money 4.9 (39) Free Trial [View pricing plan details](https://www.capterra.com/p/215389/G360-Surveys/pricing/) 360 Degree Survey (1-9 SURVEYS) $100.00 Per User,One Time It includes: - Launch surveys at any time and survey credits never expire 360 Degree Survey (QUANTITY DISCOUNTS) $70.00 Per User,One Time It includes: - Up to 50% discount depending on the number of surveys Value for money 4.9 (39) 4.9 Based on 39 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (40) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (40) 5.0 Based on 40 reviews ## User reviews Overall rating 5.0 Based on 42 reviews Filter by rating 5(41) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JM Julia M. VP of People Experience Financial Services ### "The Federal Savings Bank - Julia " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 5, 2025 Great! Pros Very easy to launch and monitor from the admin perspective. I also like the content of the assessment itself and post-assessment guidance. Great customer service! Cons I am not using this service long enough to outline the disadvantages. Perhaps pricing is one of the items I could think of. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AM Anne M. ODD Non-Profit Organization Management ### "User-Friendly Platform with Powerful Insights" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 14, 2025 Pros I really appreciated how G360 was set up — the questions in the system were thoughtful and relevant, and the overall layout made everything easy to navigate. The platform was intuitive to use, and the reports were clear, insightful, and well-organized. Cons While the overall experience with G360 was very positive, there were a few moments where I wished for more flexibility in tailoring the reports to specific audiences. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SA Sarah A. Program Analyst Non-Profit Organization Management ### "Great experience using G360 surveys for a leadership course" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 13, 2025 Pros We have utilized G360 surveys for a number of years in a leadership course. It is an invaluable tool for participants to learn about themselves and improve their leadership and management style. The interface is very user-friendly and we have always found customer service to be prompt and responsive. It's a terrific way to get feedback from team members in an organized, anonymized fashion. We highly recommend this tool. Cons We have no cons to list about G360 surveys and have found them to be a great addition to our leadership program. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MM melissa M. Professor Education Management ### "Great Learning Experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 13, 2025 I use these surveys for a leadership course that I teach every year. Compared to similar products on the market, the surveys are a much more significant value and added a great learning for my students. Pros Extremely easy to use. Appreciate the hands-on assistance from \[sensitive content hidden\]. Excellent value for the money. Cons It did take me a while to figure out how to use the platform. The instructions could be made a bit more straightforward. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Ron O. Owner Farming ### "Continue to be a Raving Fan!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 13, 2025 G360 Surveys have become a key tool for building Individual performance and confidence. Plus the tool sharpens the skills of key stakeholders as they give feedback to team members. Pros I appreciate the support \[sensitive content hidden\] and his team offer as we plan how to use the G360 tool with our team. Cons Our use of the G360 tool provided us with very useful feedback to improve our Team's performance and reach our goals. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Training and Development Manager Environmental Services ### "Best Alternative with Best Price" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 12, 2025 My experience with G360 has been positive. The cost of the report is lower than that of many others I reviewed and provides the same information. It is an excellent alternative to some of the larger and more popular 360-degree surveys. Pros G360 was easy to set up and use. The reports were understandable and provided valuable feedback for our employees. I was able to check the progress of a survey easily and send reminders as needed. Cons Downloading multiple reports can be time-consuming. It would be beneficial to have an all-inclusive report that can be downloaded. Alternatives considered [Checkpoint EHR](https://www.capterra.com/p/195586/Checkpoint-EHR/) Reasons for choosing G360 Surveys Price was a significant factor in our decision to select G360. Other selections were three to four times the price. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Dawn M. VP HR Wine and Spirits ### "G360: Effortless, Insightful and Impactful " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 12, 2025 I’ve launched multiple 360 reviews through G360 over the last eight years in my role as VP of HR, and I have no interest in looking at other solutions. G360 is simply too easy to use, and the feedback reports and analysis are both clear and highly informative. The reflection worksheet provided to the person being reviewed is a fantastic tool, and our leaders and staff have consistently gained tremendous value from the process. Pros What's not to like! The 360s are so easy to administer and manage and the feedback reporting and analysis is exceptional. Great value too. Cons Honestly, there’s nothing I dislike about G360. The platform is intuitive, reliable, and delivers high-quality insights every time. If I had to identify an area for improvement, I would say to include more built-in tips or best practice suggestions for facilitating the feedback discussions that follow. These are minor points, though — overall, the platform far exceeds my expectations and remains my top choice for 360 reviews. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Sr. Leadership and OD Consultant Financial Services ### "Great way to quickly get a 360" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 12, 2025 Overall, I have been very happy. It is an easy-to-use tool that is not overly complicated and meets our needs for the quick hit 360s that we need. Pros Ease of use, value for the money spent, ability to customize, and quick turnaround on any questions I have had. Cons I wish I could customize the main surveys more. When customizing surveys, I still have to use their questions. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LH Lea H. Epidemiologist Government Administration ### "G360 Surveys have become a cornerstone of my professional development" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 1, 2025 Overall I found G360 surveys to be one of the single most helpful professional development tools in my career. The clarity of questions and analyzed results helped me identify my areas of strength and areas for improvement in a more actionable, useable way than any other tool I've used. Being a repeat customer, I have tracked my progress between surveys on my areas for improvement and found interesting insights while also seeing consistency in my core values as a professional. Pros What I like most about G360 Surveys is the clarity of questions and analysis of results allowing for productive feedback. It can be difficult to get constructive feedback from respondents and G360 helps collect that into a useable format. Cons I love G360 Surveys, having used it twice in my career and am coming back for a third time. I have very little in the way of feedback, but if I were to name one thing I would ask for more options to group survey respondents. Now that I am a contractor, I have a large network to solicit feedback from and I would like to tag them by contract as well as role to get an overall picture of my performance. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JP Jay P. Executive Coach Human Resources ### "The customer service alone makes G360surveys worth it" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 25, 2025 Pros The customer service is outstanding. \[sensitive content hidden\] called me very soon after I asked for help and then spent a significant amount of time patiently explaining aspects of the survey process. Very impressive. Cons So far nothing. Like I said. The customer service alone made it worth my while. Brian acted like he owns the company. Maybe he does. :) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/215389/G360-Surveys/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Vantage Circle vs G360 Surveys](https://www.capterra.com/compare/167264-215389/Vantage-Circle-vs-G360-Surveys)