# G360 Surveys Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is G360 Surveys the right 360 Degree Feedback solution for you? Explore 42 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/215389/G360-Surveys/reviews --- G360 Surveys 5 (42) [View alternatives](https://www.capterra.com/p/215389/G360-Surveys/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of G360 Surveys Ease of use 4.9 Customer Service 5.0 ## Pros and Cons in Reviews AM Anne M ODDNon-Profit Organization Management, 51 - 200 employeesUsed the software for: Less than 6 months. “I really appreciated how G360 was set up — the questions in the system were thoughtful and relevant, and the overall layout made everything easy to navigate.“ August 14, 2025 Dawn M VP HRWine and Spirits, 51 - 200 employeesUsed the software for: More than 2 years. “G360 is simply too easy to use, and the feedback reports and analysis are both clear and highly informative.“ August 12, 2025 AM Anne M ODDNon-Profit Organization Management, 51 - 200 employeesUsed the software for: Less than 6 months. “The platform was intuitive to use, and the reports were clear, insightful, and well-organized.“ August 14, 2025 Jen F FounderHuman Resources, Self-employedUsed the software for: Less than 6 months. “Simple set up, easy to navigate dashboard, thoughtful standard surveys with easy customization.“ June 4, 2024 ## Showing most helpful reviews Showing 1-25 of 42 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jen F. Founder Human Resources Used the software for: Less than 6 months ### "Perfect 360 Feedback for Independent Coaches" June 4, 2024 5.0 I found G360 Surveys when looking for a new tool to support an exciting new client. I was pleased to discover how simple yet comprehensive the report is and the price made it easy to fold into my overall proposal. I was able to leverage one of the standard surveys but add my clients' Leadership Principles, providing the perfect balance of feedback. When my client experienced some technical issues, the G360 team went above and beyond to get them solved. Excited to have G360 Surveys in my tech stack for all of my executive coaching clients going forward. Pros Simple set up, easy to navigate dashboard, thoughtful standard surveys with easy customization. Cons Nothing so far, I am in process with our first project. Review Source JP Jay P. Executive Coach Human Resources Used the software for: Less than 6 months ### "The customer service alone makes G360surveys worth it" April 25, 2025 5.0 Pros The customer service is outstanding. \[sensitive content hidden\] called me very soon after I asked for help and then spent a significant amount of time patiently explaining aspects of the survey process. Very impressive. Cons So far nothing. Like I said. The customer service alone made it worth my while. Brian acted like he owns the company. Maybe he does. :) Review Source MG Mike G. Engineer Telecommunications Used the software for: Less than 6 months ### "Easy to use and an invaluable tool for you and your team" January 28, 2021 5.0 I learned a lot from conducting the survey with my team. I think every team/manager should go through these exercises yearly to see how they are doing. They really do provide constructive feedback on where your strengths and weaknesses are. Pros Ease of use. The reporting section was great too. Explains everything clearly. Cons Nothing really. I felt that it was straight forward, easy to use. Review Source AM Anne M. ODD Non-Profit Organization Management Used the software for: Less than 6 months ### "User-Friendly Platform with Powerful Insights" August 14, 2025 5.0 Pros I really appreciated how G360 was set up — the questions in the system were thoughtful and relevant, and the overall layout made everything easy to navigate. The platform was intuitive to use, and the reports were clear, insightful, and well-organized. Cons While the overall experience with G360 was very positive, there were a few moments where I wished for more flexibility in tailoring the reports to specific audiences. Review Source GS Garnett S. Associate Professor of Managerial Studies Education Management Used the software for: 2+ years ### "Great value and very helpful follow-up" February 24, 2021 5.0 I used G360 surveys with university-level business students after they had done considerable work together in teams. As you can imagine, young people can often have an undeveloped view of how they impact other people for good or for ill. Getting this kind of feedback specific to each of them, along with the follow-up resources, is very useful and productive at this stage of life. Some students get newfound encouragement and confidence from the process, while others get corrective feedback in a very honest but low-risk way. Students are often surprised at their results, and always very grateful for the process. Pros 1\. G360 was incredibly easy, both during setup (which took very little time); for the evaluators, who found it complete without being time-consuming; and for those evaluated, who found the reports straightforward and easy to understand. 2. There are specific follow-ups for each area of improvement--websites, readings, tips, etc. So each person being evaluated receives not only a critique, but professionally chosen resources for how to improve in that specific area. People (both evaluators, who want to be helpful, and those evaluated) really appreciate this. 3. The ability to compare oneself not only to local norms but also to a much larger population gives everyone confidence that there is a lot of research and data behind the results. 4. The price is very reasonable, especially for the value received. Cons Honestly, to get anything better (meaning more customized) would cost many multiples of the G360. To get all that is included (including all the follow-up resources) at this price is remarkable. Reason for choosing G360 Surveys I had been a user of G360 Surveys and was impressed by them, and when I found out the price, it was clear that there was nothing else out there that combined the affordability and usefulness. It was an easy choice the first time, my expectations were exceeded, and I now regularly use G360. Review Source Cherrie W. Asst. Dean, Young Professional Programs Higher Education Used the software for: 2+ years ### "Outstanding tool to boost team and individual performance" February 24, 2021 5.0 Based on comparison with other surveys and companies that I have worked with, I would rank G360 at the top. They have earned that position! Pros G360 surveys are easy to use: intuitive, convenient for all involved. The reports are in-depth, but focused, allowing supervisors and direct reports to gain maximum advantage. I like the fact that the survey is based in research, not just random questions that may or may not be important. \[SENSITIVE CONTENT HIDDEN\] is an expert in his field, with strong academic credentials and real-world experience. I also appreciate the focus on steps toward improvement. It is not just a diagnostic assessment, but offers resources on how to improve. Cons I would like to see even more videos and advice from \[SENSITIVE CONTENT HIDDEN\] embedded in the survey reports. The more wisdom we can get from him, the better! Review Source LK Lacey K. Talent Development Manager Construction Used the software for: 2+ years ### "Great Value & Very Effective" January 20, 2021 5.0 We have very much enjoyed using G360 Surveys over the years. From the ease of use to the simplicity of the process and tools, we have been very satisfied. \[SENSITIVE CONTENT HIDDEN\] is great to work with – on my end and the participants’ end. He is my main contact for any questions or requests, and he also conducts coaching sessions with participants to debrief their results, unpack the feedback, and create a development plan. He’s very responsive and helpful. Our people say his sessions are eye-opening and they appreciate his respectful, yet direct approach and his outside perspective. Pros Great value for the price. Very easy account setup, administration of assessments, and management of overall process. At the end of the participant report, there are embedded resources for all the competencies, including descriptions, suggestion actions, recommended books, articles and videos – incredibly useful. Cons The only con I can think of is that the survey reports are pretty basic (especially compared to some other vendors we use), perhaps too simple. At the same time, this is why we use it - for it's simplicity. Reason for choosing G360 Surveys We actually use multiple products and vendors based on different needs. However, G360 is my go-to for most of our 360 needs. Review Source Cheryl B. Associate Director of Operations Education Management Used the software for: 2+ years ### "G360 Surveys" February 23, 2021 5.0 This product integrates well into our Executive Education Programs. We have worked with the G360 team for several years and they are extremely responsive to us and to our clients who are taking the surveys. Pros We use the product as part of an Executive Education program offering. It provides excellent feedback to our clients that can then be used as part of the program. Helps them focus on the areas that need improvement. Cons For our needs this product provided what we needed. Review Source VR Verified Reviewer Owner Education Management Used the software for: 6-12 months ### "G360 Survey in Management Education" February 23, 2021 5.0 Excellent! Pros Comprehensive yet targeted approach to leadership self-awareness. Also, knowledge of administrator and ease of application were paramount. Cons No negatives at all concerning the software. Review Source Ariel C. Talent Strategy Senior Consultant Professional Training & Coaching Used the software for: Less than 6 months ### "Excellent and easy to use survey and report " May 15, 2021 5.0 Pros G360 Surveys was so easy to use and incredibly impactful for my client. I was able to launch the survey and gather feedback from over 20 people my first time using the tool, without any issues at all. I loved how the report provided both quantitative and qualitative feedback as well as a guide to establish a development plan. It provided my client with actionable insights and highlighted a number of blind spots he was unaware of. If you are looking for a 360 degree survey to use, this is it. Cons N/A there wasn’t anything I didn’t like Review Source SJ Sonja J. Senior Program Specialist Government Administration Used the software for: 6-12 months ### "Circles don't have corners" February 24, 2021 5.0 It's eye opening. I think it should be used routinely in the workplace in order to enhance self awareness. Pros I appreciated that the survey allowed me to compare my opinions about about specific traits to the opinions of others. This enabled me to know where to focus energy on for improvement as well as what others thought I was doing well! Cons I wish it would keep the survey open for longer than 3 days automatically - I'd recommend 5 to 7 days. Review Source PC Patrick C. Captain Law Enforcement Used the software for: 6-12 months ### "Must have for any manager" November 29, 2021 5.0 Great! Again, this is a must-have for any leader who wants to be a successful leader. Pros This 360 employee review software is a must have for any manager or leader who wants to be their best self. No leader can expect to be effective unless they understand their own strengths and weakness. Relying solely on annual reviews completed by your supervisor is extremely one-sided and only tells you how good you are at \*following\*, not \*leading\*. Cons I cannot think of any cons for this software. Review Source TA Tiffany A. Captain Law Enforcement Used the software for: I used a free trial ### "Great Product!" October 13, 2021 5.0 It helps change some of the ways you lead. It also helps you to see some of the things that you may not know you are doing. Pros I loved everything about it, It was easy to use and gave you a look at yourself in the eyes of others. Cons I wish I knew that if you only had a certain amount of a group fill it out but not enough, they fall into the category with another group. Review Source SH Shane H. Professor of Physics and Chair of Physics and Astronomy Higher Education Used the software for: Less than 6 months ### "Great way to get feedback on leadership" October 20, 2021 5.0 Great tool for gathering feedback on how your leadership is perceived by others at multiple levels of your organization. Getting a face-to-face with G360 personnel to go over the feedback was incredibly valuable. Pros Useful and well structured report on feedback from those you supervise, from colleagues, and from those who supervise you; easy to use and deploy Cons Categories of people solicited to give feedback could be more flexible; would be nice to at least annotate what the categories meant in your particular case Review Source LH Lea H. Epidemiologist Government Administration Used the software for: 2+ years ### "G360 Surveys have become a cornerstone of my professional development" June 1, 2025 5.0 Overall I found G360 surveys to be one of the single most helpful professional development tools in my career. The clarity of questions and analyzed results helped me identify my areas of strength and areas for improvement in a more actionable, useable way than any other tool I've used. Being a repeat customer, I have tracked my progress between surveys on my areas for improvement and found interesting insights while also seeing consistency in my core values as a professional. Pros What I like most about G360 Surveys is the clarity of questions and analysis of results allowing for productive feedback. It can be difficult to get constructive feedback from respondents and G360 helps collect that into a useable format. Cons I love G360 Surveys, having used it twice in my career and am coming back for a third time. I have very little in the way of feedback, but if I were to name one thing I would ask for more options to group survey respondents. Now that I am a contractor, I have a large network to solicit feedback from and I would like to tag them by contract as well as role to get an overall picture of my performance. Review Source VR Verified Reviewer Training and Development Manager Environmental Services Used the software for: 1-2 years ### "Best Alternative with Best Price" August 12, 2025 4.0 My experience with G360 has been positive. The cost of the report is lower than that of many others I reviewed and provides the same information. It is an excellent alternative to some of the larger and more popular 360-degree surveys. Pros G360 was easy to set up and use. The reports were understandable and provided valuable feedback for our employees. I was able to check the progress of a survey easily and send reminders as needed. Cons Downloading multiple reports can be time-consuming. It would be beneficial to have an all-inclusive report that can be downloaded. Alternatives considered [Checkpoint EHR](https://www.capterra.com/p/195586/Checkpoint-EHR/) Reason for choosing G360 Surveys Price was a significant factor in our decision to select G360. Other selections were three to four times the price. Review Source Dawn M. VP HR Wine and Spirits Used the software for: 2+ years ### "G360: Effortless, Insightful and Impactful " August 12, 2025 5.0 I’ve launched multiple 360 reviews through G360 over the last eight years in my role as VP of HR, and I have no interest in looking at other solutions. G360 is simply too easy to use, and the feedback reports and analysis are both clear and highly informative. The reflection worksheet provided to the person being reviewed is a fantastic tool, and our leaders and staff have consistently gained tremendous value from the process. Pros What's not to like! The 360s are so easy to administer and manage and the feedback reporting and analysis is exceptional. Great value too. Cons Honestly, there’s nothing I dislike about G360. The platform is intuitive, reliable, and delivers high-quality insights every time. If I had to identify an area for improvement, I would say to include more built-in tips or best practice suggestions for facilitating the feedback discussions that follow. These are minor points, though — overall, the platform far exceeds my expectations and remains my top choice for 360 reviews. Review Source VR Verified Reviewer Sr. Leadership and OD Consultant Financial Services Used the software for: 1-2 years ### "Great way to quickly get a 360" August 12, 2025 5.0 Overall, I have been very happy. It is an easy-to-use tool that is not overly complicated and meets our needs for the quick hit 360s that we need. Pros Ease of use, value for the money spent, ability to customize, and quick turnaround on any questions I have had. Cons I wish I could customize the main surveys more. When customizing surveys, I still have to use their questions. Review Source SA Sarah A. Program Analyst Non-Profit Organization Management Used the software for: 2+ years ### "Great experience using G360 surveys for a leadership course" August 13, 2025 5.0 Pros We have utilized G360 surveys for a number of years in a leadership course. It is an invaluable tool for participants to learn about themselves and improve their leadership and management style. The interface is very user-friendly and we have always found customer service to be prompt and responsive. It's a terrific way to get feedback from team members in an organized, anonymized fashion. We highly recommend this tool. Cons We have no cons to list about G360 surveys and have found them to be a great addition to our leadership program. Review Source JM Julia M. VP of People Experience Financial Services Used the software for: 1-2 years ### "The Federal Savings Bank - Julia " September 5, 2025 5.0 Great! Pros Very easy to launch and monitor from the admin perspective. I also like the content of the assessment itself and post-assessment guidance. Great customer service! Cons I am not using this service long enough to outline the disadvantages. Perhaps pricing is one of the items I could think of. Review Source mM melissa M. Professor Education Management Used the software for: 6-12 months ### "Great Learning Experience" August 13, 2025 5.0 I use these surveys for a leadership course that I teach every year. Compared to similar products on the market, the surveys are a much more significant value and added a great learning for my students. Pros Extremely easy to use. Appreciate the hands-on assistance from \[sensitive content hidden\]. Excellent value for the money. Cons It did take me a while to figure out how to use the platform. The instructions could be made a bit more straightforward. Review Source JO Jack O. Assistant Video Producer Religious Institutions Used the software for: 2+ years ### "Helpful Customer Service" January 31, 2025 5.0 Comparing two surveys from two different seasons of life was very helpful. Pros Helpful customer service, affordable single person version. Cons The interface is a bit old and I had to assure people who the survey was sent to that it was not spam… Review Source CW Cheryl W. Senior Director of People and Culture Non-Profit Organization Management Used the software for: Less than 6 months ### "G360 Surveys Surpass All Others in Quality and Content" June 24, 2024 5.0 We are a small nonprofit and are just starting to use G360 for our leadership team. Ask me this question in a year! Pros I was looking for a competency based 360 assessment and after much research found G360 and all my wishes were answered and some! Plus the online support modules make it even easier to provide leadership support. Cons Nothing so far! Given the extensive research I conducted on 8 other 360 products, I don't expect to find a downside to this product and the support. Reason for choosing G360 Surveys I narrowed the list down from eight to three products that were research-based and based on the Lominger Competencies. Reports from the other companies were cumbersome and confusing and I am certified in those assessments! The only ongoing support from the others required paying for consultant support. Although I was certified in these other assessments, I did not have the capacity to support all our leaders. G360 not only offered the online ongoing support, but the interpretation of the Lominger Competencies was an improvement on the original with language less convoluted and easily understood. Switched from [CrunchTime! TalentLink](https://www.capterra.com/p/166223/DiscoverLink-Talent/) The product we switched from was not on the dropdown list. The product that we had used and liked a lot DiSC 363 was discontinued and I needed to find a robust and viable alternative. Review Source PW Pamela W. Consultant Telecommunications Used the software for: I used a free trial ### "Well Designed Survey System" June 6, 2021 5.0 I did research on several 360 options and this one was well designed for small business. The \[SENSITIVE CONTENT HIDDEN\] was very helpful in answering my questions. It was easy to learn and use. I would recommend it to any of my clients. Pros The results were very insightful yet only took the rater a few minutes to complete. Reports were well laid out and easy to understand. Cons As the administrator, I would like to have known the items under each competency. Another product I have used gave that detail which was helpful for feedback discussions. Reason for choosing G360 Surveys Reasonable price and I could easily buy a package of 4 surveys. Competency sets fit the application I was looking for. Review Source ED E.B. D. Executive Facilities Services Used the software for: 2+ years ### "Unlock individual and team potential! " April 28, 2021 5.0 Pros The G360 is the most intuitive tool I’ve seen in the 360 assessment space. The user experience is universally positive, the report is clear and easy to understand, and the feedback is presented in a way that can be easily discussed because everything is research-based. For all of these reasons, the G360 makes what could be a very difficult feedback moment much easier. Cons At times, the G360 Team version can \*feel\* time-consuming, depending on the number of team members that need to be reviewed, but it is always worth it. Switched from [Cornerstone LMS](https://www.capterra.com/p/150446/Cornerstone-LMS/) I switched because I wanted something more substantive and more credible to the user. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.