# Kiwi for Gmail Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Kiwi for Gmail the right Email Management solution for you? Explore 182 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/215392/Kiwi/reviews

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Kiwi for Gmail

4.4 (182)

[View alternatives](https://www.capterra.com/p/215392/Kiwi/alternatives/)

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Last updated March 13th, 2026

# Reviews of Kiwi for Gmail

Ease of use

4.5

Customer Service

4.3

## Pros and Cons in Reviews

LM

Larry M

OwnerComputer Software, Self-employedUsed the software for: More than 2 years.

“Of course, during the pre-purchase period when I was asking questions about Kiwi prior to paying for it, their support system worked well and my pre-sale questions were promptly answered.“

July 20, 2023

Kaan K

civil engineerE-Learning, Self-employedUsed the software for: 6-12 months.

“Definitely stay away. When you cancel your subscription, they cancel all your existing services.“

December 28, 2024

TS

Tim S

Education Specialist (mild/Moderate)Education Management, 501 - 1,000 employeesUsed the software for: 6-12 months.

“The right side of the panel is identical to Gmail and allows you to chat, and launch your calendar or Zoom/WebX easily without leaving the frame. “

April 29, 2022

Kaan K

civil engineerE-Learning, Self-employedUsed the software for: 6-12 months.

“You can never reach customer service.“

December 28, 2024

KR

Katie R

Operations DirectorNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 6-12 months.

“It helps me stay on task with emails because I can see what inboxes need the most work and easily move between them.“

September 3, 2022

ST

Soraya T

Operations ManagerLuxury Goods & Jewelry, 51 - 200 employeesUsed the software for: 6-12 months.

“For a long period of time it was very difficult for me to be able to use my MacBook efficiently as its huge energy and processor capacity consumption would lag all programs. Until the latest update came the problem did not fix itself.“

September 15, 2022

NT

Nik T

Graphic DesignerDesign, Self-employedUsed the software for: 1-2 years.

“I can have multiple accounts open at once, and even jump straight to my Google Drive files.“

August 31, 2022

JP

James P

Senior AnalystMarketing and Advertising, 501 - 1,000 employeesUsed the software for: More than 2 years.

“Attachments and Google Drive products don't always render/load properly and sometimes links need to be pasted directly into a browser to redirect correctly.“

January 13, 2023

## Showing most helpful reviews

Showing 1-25 of 182 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Khan Md Mohaiuminul Islam S.  
Site engineer  
Civil Engineering  
Used the software for: 6-12 months

### "Pleased to use KIWI, able to use multiple Emails as professional way"

April 20, 2021

4.0

Kiwi is an independent tool which gives me chance to use Gmail and other google client in a single app , without opening a browser. For professional purpose it is very hard to use browser only for email checking. After using KIWI i can use multiple email account at a single time by professional way. They continuously increase their support by providing other software access, Now i can directly use Grammarly and Zoom via desktop app also.

Pros

Easy to setup and use, for Professional use sometimes I need several email account, Kiwi gives me chance to use several email at same time without having browser. Beside I can use G suite also like Google docs, sheets at drive. Recently they added ZOOM and Grammarly in their Basic version. It saves my time .

Cons

During my use , Sometimes it freezes up , to continue I need to restart.

Switched from

[Gmail](https://www.capterra.com/p/202338/Gmail/)

Using several email account in same time , help me to accelerate my work speed. Kiwi gives me that chance to increase my productivity.

Review Source

NB

Nate B.  
UX Designer  
Banking  
Used the software for: 2+ years

### "Perfectly functional free software"

April 12, 2021

5.0

Perfectly fine. One thing I wish Kiwi might do is prompt the user that a new email has arrived by altering the icon in the taskbar. Overall, I quite enjoy the software.

Pros

It's simple and straightforward. It doesn't add any excessive functionality and is focused on just providing my Gmail as a program.

Cons

I often wish "pages" would open in either some form of tab or in the browser window. For example, opening a calendar link prompts a new Kiwi window. This means Kiwi now has multiple screens in my Windows taskbar making making switching back and forth somewhat cumbersome. Also, the new screen doesn't respect any size requirements I've provided to other windows. If it were to open in a browser, it'd automatically go full screen and respect my browser setup. If it were to open as a tab in Kiwi, it'd respect whatever size that is currently set to. As it is now, it just opens in some arbitrary size that I then have to enlarge and deal with as a seperate application.

Switched from

[Gmail](https://www.capterra.com/p/202338/Gmail/)

I switched from In-Browser Gmail as I preferred a dedication application for my email outside of my browser.

Review Source

Kaan K.  
civil engineer  
E-Learning  
Used the software for: 6-12 months

### "Don't even give 1 dollar. "

December 28, 2024

1.0

You can never reach customer service. No support. They do not refund money. Definitely stay away. When you cancel your subscription, they cancel all your existing services. Don't even give 1 dollar.

Pros

You can never reach customer service. No support. They do not refund money. Definitely stay away. When you cancel your subscription, they cancel all your existing services. Don't even give 1 dollar.

Cons

overpriced and they never give you proper service, definitely stay away. There cannot be such a bad service.

Review Source

TC

Tim C.  
Executive Director  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "So much easier than logging on to Google Workspace to get things done"

September 7, 2022

5.0

We now have an easy way to access our Google Workspace products that all levels of tech experience can use.

Pros

What I like the most is that I have everything I use frequently right in one piece of software.

Cons

At this time, I do not know what I would say I like the least, I have not found anything yet.

Alternatives considered

[Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)

Reason for choosing Kiwi for Gmail

I can use my shared Google Calendar with it without any hassle and it will sync bi-directionally

Review Source

KU

Kaitlyn U.  
PhD Student  
Education Management  
Used the software for: 1-2 years

### "Adds Functionality and Organization to My Work Email"

February 9, 2021

5.0

Kiwi is a pleasure to use, effective, and powerful. It's been an always-open app on my computer.

Pros

It's very easy to add your email accounts in Kiwi and get started. I love having all my Google suite programs available in one place, especially my calendar and Google Docs. The focus features have also helped me stay on top of time-sensitive emails, emails with important documents, etc.

Cons

I wish that I could use the multiple inboxes/panels feature in Gmail to follow the Inbox Zero workflow to further manage my email organization.

Switched from

[Gmail](https://www.capterra.com/p/202338/Gmail/)

I wanted to employ the Inbox Zero approach with multiple inboxes and panels because I'm finding it more difficult to manage emails in the pandemic, and I couldn't find a way to do that in Kiwi.

Review Source

SM

Seraphim M.  
Director  
Information Technology and Services  
Used the software for: Less than 6 months

### "Kiwi for Gmail and Google Workspace Greatly Enhances Productivity"

March 2, 2021

5.0

Great software combined with excellent, personalized and very responsive customer support. Excellent experience with the company so far.

Pros

Exceptional cost-effective productivity booster when managing a number of Gmail or Google Workspace accounts. Not only with respect to managing email accounts themselves within one interface but also given the ability to launch Google Drive, Docs, Sheets, Slides, Calendar, etc., apps and managing them directly within the Kiwi interface. It makes managing a Gmail or Google Workspace account feel like using an integrated office suite. Seemless.

Cons

The only thing I'd wish for is increased integration with third-party Chrome extensions which can further optimize the experience. They've added Grammarly with the latest release (which is great) but I'd love to see the inclusion of \[SENSITIVE CONTENT HIDDEN\] excellent Simplify extension \[SENSITIVE CONTENT HIDDEN\] for example. An increased focus on integrating third-party extensions would be appreciated.

Switched from

[Postbox](https://www.capterra.com/p/195148/Postbox/)

Both apps are great but I was looking for a cross-platform solution in the first instance (vs. Mailplane) and an integrated way to manage multiple Gmail / Google Workspace accounts (email and associated office apps).

Review Source

MH

Matt H.  
CMO  
Real Estate  
Used the software for: 2+ years

### "Love having my gmail outside of a browser!"

January 19, 2021

5.0

I like it, it keeps being updated and it is easy to use!

Pros

I constantly open and close browsers and keeping my gmail separate made sure it was always open and easily accessible. It feels like I'm in the browser and has all the capabilities I'm used to.

Cons

They are constantly working with integrations... Still waiting on a couple to come through

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Didn't like how gmail worked with excel, never functioned right

Review Source

AP

Ajay P.  
Vice President Business Operations  
Computer Hardware  
Used the software for: 1-2 years

### "Very nice UI for Gmail "

February 26, 2021

5.0

I really like the product. Greatly a better experience than Gmail in Chrome browser.

Pros

Very rich and dense application. Gives a desktop-like experience. Better memory management compared to Chrome. Very easy to switch between accounts in a single window.

Cons

Lack of tabbing feature which leads to too many windows being open. Make the color palette a bit more intense to easily tell colors apart. Doesn't seem to integrate with the password manager during the initial login.

Switched from

[Gmail](https://www.capterra.com/p/202338/Gmail/)

Ease of use. Better memory management. Chrome keeps gobbling up RAM.

Review Source

LM

Liz M.  
Owner Sole Proprietor  
Design  
Used the software for: 1-2 years

### "Organization and QUICK access to all features. No need to log on to browser is a BIG PLUS."

April 28, 2021

5.0

I tried many other apps to organize multiple Gmail mailboxes/addies. Kiwi has outdone them all. I could not believe it worked so well for so long at no cost ... happy to pay the annual subscription price!

Pros

Five Gmail addresses are smooth and easy to organize. Quick and easy to fly through messages and prioritize. Time saver!

Cons

Implementing filters still a bit quirky.

Switched from

[Gmail](https://www.capterra.com/p/202338/Gmail/)

Freedom from logging on to the internet to access Gmail is the BEST feature.

Review Source

AD

Alex D.  
CEO  
Marketing and Advertising  
Used the software for: 1-2 years

### "Wonderful Desktop email client for businesses running GSuite"

February 4, 2021

5.0

This is my go-to desktop email Client and I can't see myself changing anytime soon.

Pros

I like the simple filtering you can use to just show mail from the last day and mail that is unread. I also love the ability to have emails open in different windows

Cons

I would like to see some more integrations.

Switched from

[Shift](https://www.capterra.com/p/169851/Shift/)

Ability to open docs and emails in different windows

Review Source

NT

Nik T.  
Graphic Designer  
Design  
Used the software for: 1-2 years

### "The Missing Gmail App"

August 31, 2022

4.0

The M1 version of Kiwi is MUCH faster than running under Rosetta - so this app does everything I need, and at a speed I can finally use.

Pros

Having a standalone app that my Mac can use as the default mail app is great. I can have multiple accounts open at once, and even jump straight to my Google Drive files.

Cons

The only thing I dislike about the software is the embossed/indented text showing the account name at the top of the app. A way to ONLY show notifications from the primary inbox would be great - I don't need notifications for promo emails. A quick way to access a dark mode, without using Gmail Themes would be great. Having the option to use more standard shortcuts would be great eg: use the delete key to delete emails. The Gmail shortcuts are horrible.

Reason for choosing Kiwi for Gmail

Kiwi is the only option that uses all the Gmail features, with some added extra, and being a default option for the Mac.

Review Source

MF

Maria F.  
Designer  
Design  
Used the software for: 6-12 months

### "Best tool for organization "

August 30, 2022

5.0

Overalls I am extremely happy and I will definitely keep using this app for a very long time. It’s the best

Pros

I love that I can keep several accounts in just one app, including my personal email accounts. Also, it’s easy to customize and allows me to have a professional signature for my business accounts which is very important for me. Being English Ku second la huave, I rely a lot in grammarly to make sure everything is well written and the fact that Kiwi allows me to have it installed is one of my favorite things

Cons

I wish it wasn’t so gmail looking but a more customizable interface. Also, I’ve had a glitch with new email notifications and although I have contacted customer support before, I’ve never received a response

Alternatives considered

[Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)

Reason for choosing Kiwi for Gmail

More customizable emails

Review Source

EW

Elliott W.  
Teacher  
Primary/Secondary Education  
Used the software for: 2+ years

### "Good but a couple missing features"

April 8, 2021

4.0

It's fine for email, and is a nice reliable solution. , but lack of a dark theme (across all windows) and lack of integration for Google Calendar and Google Drive mean that I don't make as much use of Kiwi as I might otherwise.

Pros

Easy to use and set up. Notifications within windows and integration is good. Simple and straightforward, interface is clean. Never had any major issues with stability etc.

Cons

The calendar could be more fully into the OS. E.g. being able to open .ics files to easily add events when they are provided in that way. Also the lack of a dark theme (and not having an addon like dark-reader) means that I don't use the calendar. I tend to use google drive in browser, again for dark mode, but also because I can save shortcuts to specific files, or install them as 'apps'. For google sheets that I use daily, I'm not going to click through multiple screens when I can click on a shortcut on my taskbar, or hit the windows key and start typing for the shortcut I've saved. You also can't set Kiwi as the default app for ".gdsheet" / ".gddoc" and similar (the extension formats used by Insync) so that's a bit of a pain. No option to minimise to tray. So if I want to keep it out of the way, and not be distracted by it when I alt tab - BUT still get notifications I have to put it on another desktop,.

Review Source

LB

Lee B.  
Owner  
Marketing and Advertising  
Used the software for: 1-2 years

### "The Best Way To Use Google Apps On Your Mac"

March 2, 2021

5.0

I use Kiwi to manage all my Google stuff on a daily basis. I think the Kiwi for G Suite upgrade is the best way to do that today.

Pros

I love the freedom of having a dedicated desktop app for all the Google services I use - Gmail, Sheets, Docs, Slides, Calendar, and Contacts. I've tried Mailplane (which is my second favorite app), Airmail, and a variety of other apps but Kiwi for G Suite has the best implementation. Airmail looks cool, but the integration with contacts was not very good. Mailplane has very similar features as Kiwi for mail but lacks the other features for Docs, Slides, Sheets, etc. Even though Kiwi works like a desktop app it still integrates with Grammarly which I use all the time. So, for me, Kiwi for G Suite is the best way to interact with Google Apps on your Mac.

Cons

I wish it was easier to open up a reply composition window in its own detached window. Kiwi works exactly like Gmail in the browser. But I write long emails - like proposals - and would like an easy way to pop open a detached window for composing replies.

Alternatives considered

[Airmail for Business](https://www.capterra.com/p/210396/Airmail-for-Business/)

Review Source

TR

Tiffany R.  
Product Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "Excellent Email Management Solution"

March 25, 2021

5.0

Kiwi has overall been a joy to work with - I recommend it to all of my colleagues looking for a better way to manage their inbox.

Pros

I love having a separate application to effortlessly manage my gmail from my desktop. Chrome quickly becomes overwhelmed with tabs throughout the day, and it can be difficult to keep track of that one tab containing the emails I need to see. Additionally, notifications (both badges and banners) work much better from Kiwi than it ever did when I was trying to use that browser tab, so I miss far fewer emails and meetings than I was before trying Kiwi.

Cons

I wish there was an option to take a gdrive page that's already open in a Kiwi window and have it open in my default browser if I realize whatever I need to do would be simpler in a full browser. I've also noticed that I don't always remember I have the calendar open already and manage to open 4 - 5 separate instances of the calendar and have to close them all.

Review Source

HN

Hoan N.  
Manager  
Staffing and Recruiting  
Used the software for: 1-2 years

### "Great Concept but room for improvements"

February 18, 2021

3.0

Overall I don't think I could work daily without it. My only gripe is the resource issues that come up from time to time.

Pros

The feature that I use the most is the multiple email accounts. I am constantly switching between them daily. The window popup feature is nice as well.

Cons

Performance issues. I have tried on multiple computers and seem to have the same issues in the end. I am in IT so I understand bloatware, memory, processors, etc. This could be the only application running and it would just eat up the processor and memory at times to a point where I have to wait to use it. It's not the computer this happens to every computer I use. I really need the capability to move between my email accounts daily so I just deal with it. I have found that when an update is released it usually works well for a bit then goes back to being a resource hog again. Some things that help is I would reboot weekly and see if it clears things up a bit.

Reason for choosing Kiwi for Gmail

Pricing was reasonable and overall ease of use.

Review Source

ST

Soraya T.  
Operations Manager  
Luxury Goods & Jewelry  
Used the software for: 6-12 months

### "Useful but caused problems at the beginning"

September 15, 2022

4.0

It got better recently, I must say. Like I mentioned previously for a long period of time I couldn't efficiently use my work laptop as it would lag all the software programs due to its high processor capacity consumption. However, after the latest update the problem is gone and now runs smoothly and responds quite quickly to all actions.

Pros

I like how it recollects all emails in one single app and how rather than mixing everything it easily still keeps it separate based on the address the messages go to. It's very user friendly and perfect for businesses.

Cons

It does make computers significantly slower and there is not much support or information on how to improve it's functionality online. For a long period of time it was very difficult for me to be able to use my MacBook efficiently as its huge energy and processor capacity consumption would lag all programs. Until the latest update came the problem did not fix itself.

Review Source

VR

Verified Reviewer  
Director of Marketing  
Financial Services  
Used the software for: 6-12 months

### "Kiwi is Great"

September 7, 2022

4.0

Really helpful. I wish you can add Slack to it

Pros

The colour coding per email. The colour coding per email. The colour coding per email. The colour coding per email. The colour coding per email. The colour coding per email.

Cons

Nothing. Nothing. Nothing. Nothing. Nothing. Nothing. Nothing. Nothing. Nothing. Nothing. Nothing.

Review Source

JP

James P.  
Senior Analyst  
Marketing and Advertising  
Used the software for: 2+ years

### "Kiwi keeps me organized"

January 13, 2023

4.0

Pros

Kiwi is simple and intuitive. It helps keep my inbox organized and I love having Gmail available in it's own window instead of having to clicks through many Chrome tabs to find my inbox.

Cons

Kiwi falls a little short in the integration aspect of email. Attachments and Google Drive products don't always render/load properly and sometimes links need to be pasted directly into a browser to redirect correctly.

Review Source

VR

Verified Reviewer  
Associate  
Law Practice  
Used the software for: 6-12 months

### "Excellent alternative to web-based G Suite"

March 18, 2021

4.0

Pros

I use two different e-mail addresses for two different practices that I prefer to keep silo'ed from each other. For that reason, given that one is O365 and the other one is GSuite, Kiwi fit the bill by letting me keep the GSuite e-mail apart. Feature-wise, it offers all functionality of the web-based GSuite, but operates as an independent app. It has been reliable, with no crashes, and allows me to keep out of the browser.

Cons

More customization would be good. I, for example, can't figure out how to change the default download directory, so saving an attachment requires an extra step.

Review Source

SN

Stephen N.  
Educator  
Education Management  
Used the software for: 2+ years

### "Kiwi does it for me!"

September 7, 2022

5.0

Great Stuff.

Pros

Multiple email boxes. Sorting, Threading. Good features.

Cons

Finding all of the features. It wasn't a problem, it just took a while to enjoy.

Review Source

AZ

Abe Z.  
Founder  
Broadcast Media  
Used the software for: 6-12 months

### "Great Software!"

March 2, 2021

4.0

For me, Kiwi is a great discovery, in a world where you have only a browser and outlook for emails, a company that dares to bring unique experience and productivity with email is definitely something I appreciate.

Pros

I liked the fact that Kiwi is "taking out" gmail/G-Suite from the browser - Using a browser for emails is a nightmare. The ability to take it out for an independent tool, but at the same time keep the spirit and direction of Gmail is brilliant!

Cons

I would like the software to fully support "Dark Mode" - I mean in the email body as well, not only in the UI. Also, to have tighter support with 3rd party like Rightinbox for example where I have a specific problem with integration with one of my accounts.

Review Source

KS

Kirk S.  
Faculty  
Higher Education  
Used the software for: 2+ years

### "Handle Multiple Gmail Accounts Effortlessly"

February 9, 2021

5.0

I've been very pleased with the ability to easily manage multiple work and personal mail accounts with Kiwi. The application is stable and reliable. There are periodic updates for any issues discovered by publisher.

Pros

Kiwi has a great user interface and allows me to easily manage six different gmail accounts. The color profiles provide aesthetic and more importantly, efficient visual indicators of different inboxes and calendars. Kiwi also offers support for popular extensions and plugins for virtual meeting scheduling.

Cons

Fans of dark mode will be disappointed in Kiwi's less than full adoption of a dark interface.

Review Source

bS

brandon S.  
retired  
Arts and Crafts  
Used the software for: 2+ years

### "Wonderful concept; worked great for years; broke."

March 13, 2021

1.0

Pros

Having independent windows for multiple docs, spreadsheets and so forth.

Cons

Locks up much too frequently. Click almost anywhere and I get a not responding result. Started happening about six months ago. Finally gave up, tired of having to end task and start over.

Reason for choosing Kiwi for Gmail

I will probably not go with wavebox either, since their free version completely cripples any chome addons. But can't see paying $84 for software that locks up when I look at it sideways. Reports of my issues have been simply ignored.

Review Source

SC

Skip C.  
Director of Technology  
Primary/Secondary Education  
Used the software for: 2+ years

### "Good GSuite Email Client"

January 25, 2021

4.0

Been a user for probably 3 or 4 years now and I can't live without it. I hate using gmail in a browser.

Pros

Allows you to have mailboxes and all of the other GSuite/Workspace functionality for an account all in one place. You can have multiple accounts setup in tabs and when you click the button for Drive/Calendar/Docs etc. it will open it for the account that you're tabbed into.

Cons

Sometimes Printing can be a little wonky. I can't use the back button on my mouse to go back to the inbox listing from an email anymore.

Review Source

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