--- title: "GoTab POS Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about GoTab POS Software - reviews, pricing plans, popular comparisons to other Restaurant POS products and more." source_url: "https://www.capterra.com/p/215393/GoTab-POS/" page_type: "product" language: "en" publication_date: "2026-11-09" --- # GoTab POS Software Review 2026: Features, Integrations, Pros & Cons Last updated on November 9, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) GoTab POS ## What is GoTab POS? GoTab features a sophisticated POS that can optionally integrate with other popular POS and restaurant management systems (RMS). Also included is a robust bar and kitchen display system (KDS) with integrated two-way messaging to optimize operations and delivery. GoTab drives increased spend while reducing operating costs with an average guest spend per labor hour (SPLH) of $83 (84% above the industry median). Moreover, GoTab operators spend an average of 14% less on labor. ## What is GoTab POS used for? [Restaurant POS](https://www.capterra.com/restaurant-pos-software/)[Point of Sale](https://www.capterra.com/point-of-sale-software/)[Bar POS](https://www.capterra.com/bar-pos-software/) Overall rating Based on 71 user reviews Reviews sentiment Positive 96% Neutral 3% Negative 1% Starting price Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## GoTab POS alternatives Highest Rated [Restroworks](https://www.capterra.com/p/142877/Restroworks/) [4.9 (711)](https://www.capterra.com/p/142877/Restroworks/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/142877/Restroworks/) [4.1 (555)](https://www.capterra.com/p/136301/Toast-POS/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars [4.7 (42)](https://www.capterra.com/p/157466/Rezku-POS/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [3.8 (733)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting price $349.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 68% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/215393/GoTab-POS/alternatives/) ## FAQs about GoTab POS Overview ### What problems does GoTab POS solve? GoTab POS solves ordering bottlenecks, inaccurate hand-entered orders, and fragmented service workflows by letting guests open tabs, order, reorder, and pay from mobile devices while staff manage counter service, tables, and bar tabs in one system. Restaurants, breweries, food halls, and hybrid-service venues benefit from faster guest flow, kitchen stock updates, and flexible staffing. Answer based on 35 reviews Overview ### Which roles and teams benefit most from GoTab POS? GoTab POS is most used by hospitality owners, owner-operators, and presidents who oversee venue sales and daily business performance. General managers, operations directors, and store or regional managers rely on it to manage orders, service workflows, and staff activity. Marketing and sales teams support promotions, guest engagement, and revenue initiatives. Answer based on 68 reviews Overview ### What company size and industries is GoTab POS built for? GoTab POS is an open hospitality platform for small restaurant businesses, which represent 78% of reviewers. It combines POS, QR ordering, kiosks, KDS, loyalty, and payments for restaurants (37%), food and beverage businesses (34%), and hospitality operators (18%), including breweries, food halls, hotels, and entertainment venues. Answer based on 68 reviews Features and Usability ### What are the key features of GoTab POS? GoTab POS includes restaurant POS tools for order management, QR ordering, and kitchen display system (KDS) workflows that route orders from guests to the kitchen. Its most-discussed features also include payment processing and sales reports, with Product Mix reporting, real-time analytics, and comparisons of daily or weekly sales performance. Answer based on 21 reviews Integrations ### Which third-party tools and platforms does GoTab POS integrate with? GoTab POS integrates with over 40 third-party tools and platforms, including 7shifts, Aloha, Avero Slingshot, BEER30, CourtReserve, Craftable, Deliverect, Dyne, Ekata Pro Insight, Ekos, Fishbowl, Handpoint, Klaviyo, MarginEdge, Marqii, Mews, Ohanafy, OpenTable, Paysafe, and ProfitSword. Answer based on 3 reviews Getting Started and Support ### What training and onboarding options does GoTab POS offer? GoTab POS provides in person training, live online sessions, webinars, documentation, and videos. In person training supports direct instruction, live online sessions and webinars offer guided remote learning, documentation gives written reference material, and videos provide on-demand visual guidance for teams. Answer based on 7 reviews Getting Started and Support ### What customer support options does GoTab POS offer, and how do users rate the experience? GoTab POS offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representatives, and chat. Users generally describe support as responsive, knowledgeable, and helpful, with quick callbacks and live assistance during busy periods. Some users note that documentation for newer features can be limited. Answer based on 21 reviews Features and Usability ### How easy is GoTab POS for guests to order and pay? GoTab POS gives guests flexible mobile, QR, and self-service ordering that can reduce queues and support faster service. Restaurants, breweries, food halls, and hybrid-service venues value shared tabs and multi-vendor ordering. Some guests need initial guidance, however, and occasional hardware or payment-connection issues can interrupt an otherwise convenient ordering experience. Answer based on 22 reviews Features and Usability ### How does GoTab POS work for restaurant operators and staff? GoTab POS supports operators with a flexible all-in-one platform, responsive support, and configurations for varied service models. Café, bar, restaurant, and event teams often find daily operations easy after setup, including kitchen communication and item availability. Complex implementations, especially delivery-platform migrations, can require more onboarding expertise and careful planning. Answer based on 21 reviews ## Features AI summary Based on 1,992 Restaurant POS reviews Capterra data shows that buyers of Restaurant POS rank the following features as their top priorities: - **Order Entry** (**51%** of reviewers rated this feature as critical) - **Sales Reports** (**47%**) - **Payment Processing** (**55%**) GoTab POS supports all three features that reviewers rate most important: **Order Entry**, **Sales Reports**, and **Payment Processing**. Together, these capabilities help restaurants take orders accurately, track performance through reporting, and handle transactions efficiently, allowing teams to improve service speed, monitor sales trends, and manage daily operations with more confidence. Sales Reports 4.6 (50) 78.00% of 50 reviewers that rated this feature as important or highly important Reports specific to sales analysis for trends and strategies Payment Processing 4.2 (29) 62.07% of 29 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Order Management 4.6 (38) 63.16% of 38 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases Reporting/Analytics 4.6 (19) 47.37% of 19 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Online Ordering 4.4 (10) 30.00% of 10 reviewers that rated this feature as important or highly important Tracks and processes online orders Electronic Payments 4.7 (25) 96.00% of 25 reviewers that rated this feature as important or highly important Electronically collect payments for goods or services GoTab POS 56 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Bar Tab Management: Pre-authorize credit cards to run the total charges that guests accumulate throughout their time at bars - Barcode Recognition: The ability to identify a barcode on or within an image or packaging - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Clock In/Out: Track employees' arrival and departure timings for payroll purposes - Credit Card Processing: Accept and process credit card transactions - Customer Accounts: Record customer information, purchase history, and other notes - Customer History: Access previous interactions or concerns to maintain customer relationships - Customizable Reports: Alter the layout and content of reports - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Dynamic Pricing: Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc. - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - Electronic Payments: Electronically collect payments for goods or services - For Bars/Clubs: Designed for bars, clubs, nightclubs, etc. - For iPad Devices: Operate/access software on iPad Devices - For Restaurants: Serves restaurants - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Kitchen/Menu Management: Allows users to view inventory and build a menu that's appropriate - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Mobile Access: Access software remotely via mobile devices - Mobile Payments: Clients can submit payments via mobile devices - Multi-Location: Manage and support multiple locations - Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection - Online Ordering: Tracks and processes online orders - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Payment Processing: Accept, record, and reconcile financial transactions - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price. - Pricing Management: Tool used to determine accurate pricing and product eligibility for borrowers - Product Catalog: Present a catalog of inventory that customers can view - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Purchase Order Management: Create, send, and track purchase orders and their statuses - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Receipt Management: Upload, track, and submit receipts in a central database - Recipe Management: Store recipes, enable recipe modification, and generate data required for production records - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Restaurant POS: Use the built-in point of sale or POS integration to streamline administrative and accounting operations across restaurants - Retail POS: For retailers - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Separate Checks: Generate separate bills for various meals and combos within a complete order - Split Checks: Distribute a bill into multiple payers according to the proportion suggested by the payers - Stock Management: Manage the buying, selling, and holding of stocks - Table Management: Assign waitstaff and coordinate the table services - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period --- Get Advice We can help you find the software with the features you need. Features 4.5 (69) 4.5 Based on 69 reviews ## Pricing Value for money 4.7 (67) Value for money 4.7 (67) 4.7 Based on 67 reviews ## Integrations [ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Stripe Payments](https://www.capterra.com/p/123889/Stripe/)[ OpenTable](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/)[ 7shifts](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/)[ Fishbowl](https://www.capterra.com/p/123794/Fishbowl/)[ Tripleseat](https://www.capterra.com/p/118047/Tripleseat/)[ Klaviyo](https://www.capterra.com/p/156699/Klaviyo/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (69) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (69) 4.7 Based on 69 reviews ## User reviews Overall rating 4.7 Based on 71 reviews Filter by rating Counts reflect reviews available in this feed. 5(57) 4(11) 3(2) 2(0) 1(1) Mentioned topic Recent reviews first, then most helpful Jason B. Cook Used the software for: Less than 1 year ### "Attentive Staff, Smooth Deployment, and Outstanding Ongoing Support" 5.0 November 12, 2026 Combining multiple point of sales and multiple streams of data Pros Attentiveness of their staff. Deployment was a snap and continued assistance has been by far their best trait. Cons It is something that I dislike but also work in their favor. Their sales agent oversold the product and the engineers made itself perfectly OW Owner Owner Used the software for: Less than 1 year ### "GoTab vs creepy uncle "BadTouch"" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 5, 2026 Bottom line is that we first started with another POS system. We're still trying to part ways with creepy uncle "BadTouch" and take a shower. Heard about GoTab via another brewery operation and it's been a game changer. No more deep digging trying to correct mistakes from the day before. Staff can't believe how user friendly and intuitive GT is. When we do have a question, we are no longer just a "ticket" waiting in limbo for some help. Customer service is better than any we have experienced. These folks actually give a damn about issues that need solved in real time. Pros Intuitive to learn on many levels for staff and when working on the back end as well. Even the way you can view things such as option groups...You can make changes in a standard layout or hit the preview button and see it laid out as it would be on the POS and make changes that way. Also, reporting is much easier to understand and third party integrations with 7shifts and Tiphaus went smoother than expected. Cons We were bummed when \[sensitive content hidden\] had to leave. Truthfully we are still deciding what we would change or need altered. We've only been at it for a little over 6mo. OW Owner-Operator Owner-Operator Used the software for: 3-5 years ### "Versatile POS system at a great value" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 20, 2026 Overall, we have loved our experience with GoTab. I feel like all systems have their strengths and weaknesses. But since our main focus was a hybrid ordering system with QR code self-service capability, GoTab has been great. Pros GoTab is a very versatile POS system that hits all our check boxes. The QR code ordering system blends seamlessly into our business model and can work with the customer or a server. You also don't have to use proprietary hardware and can bring any Android device, which helps with flexibility as well. Cons Being a smaller POS system there aren't as many major integrations available, but the dev team does a good job rolling out new ones. The loyalty program and reporting also aren't as robust as some of the others I've seen. MM Marketing Manager Marketing Manager Used the software for: Less than 1 year ### "5-stars for GoTab" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 30, 2026 Overall, my experience with GoTab POS is positive. I’d rate GoTab POS as 5-stars because it’s efficient, effective, and easy to use. Pros One of the aspects that I like the most about GoTab POS is how easy it is to train staff members how to use it. The screen layout is clean and clear, which makes it easy to navigate and allows staff members to ring in products quickly. The pricing and availability of products can be updated very quickly and take immediate effect, which is very important in a restaurant setting. Their customer support team is also very helpful and insightful. Cons The aspect that I like the least about GoTab POS is that product tags can sometimes be confusing to enter. DO Director of Hospitality Director of Hospitality Used the software for: 3-5 years ### "Gotab, a good choice for your company!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 29, 2026 Gotab is a robust system, with very helpful customer support and agility in the team to make changes based on operational needs, they are a great company to work with. Pros the QR function with a great back-office is unmatched by any other system that I have worked with and demoed in the last years Cons There are always items to improve on, depending on how you use a system and to what capacity. Overall, very happy with the performance, the only item I would like to see developed is an all-in-one handheld for speedier processing of sales SH Senior Hospitality Operations Manager Senior Hospitality Operations Manager Used the software for: 3-5 years ### "Santa Anita Park GoTab POS Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 25, 2026 Overall, our experience with GoTab has been very positive. The platform has performed well, and the customer support team has been responsive, knowledgeable, and consistently helpful whenever assistance has been needed. Pros GoTab offers exceptional flexibility and reliability, making it well-suited for a variety of service models and high-volume operations. Its adaptable platform allows us to efficiently manage everything from concessions and premium dining to special events, while providing the dependable performance needed during our busiest days. Cons We would like to see continued improvements in the hardware, particularly in terms of speed, durability, and overall performance. Enhancing the hardware experience would further improve operational efficiency and provide a smoother experience for both employees and guests. MA Manager Manager Used the software for: 3-5 years ### "Gotab user for over 4 years" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 24, 2026 I have been with GoTab for some time now, and I have always enjoyed working with the team and the system. Great POS system! Pros GoTab has many versatile assets; they provide many new features, have great support, and offer transparent prices. Cons Can have slower functions for very quick service-oriented locations. Offline mode still has to be tested. OP Ops Ops Used the software for: 1-3 years ### "GoTab Feedback " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 23, 2026 It hasn’t been completely smooth, but there’s always been someone there to make it right. People have made extensive trips and valiant efforts to work with our systems and processes. Pros My absolute favorite thing is the speed of the customer service. I know that I’m speaking to programmers and solution makers. Chris Moy is a great example of both. Cons The online takeout portal. Other point of sale systems will allow for suppression of modifiers, but this one does not. It is definitely not an out of the box solution and having to work with stream is annoying. GM General Manager General Manager Used the software for: 1-3 years ### "Best POS system I've worked with in quite some time" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 21, 2026 Our account rep is incredible in providing support and working with the Devs to build better functionality based on our feedback. It handles large volumes of tabs and provides clear, easy to find sales data to help with our internal decision-making Pros It's ability to handle a large volume of guest tabs in a single day (up and exceeding 2,500 daily tabs). Our account rep is incredible in providing support and working with the Devs to build better functionality based on our feedback. Cons Every POS system has its quirks and GoTab is no different, but it fills our needs better than any other system on the market. CH Chef Chef Used the software for: 1-3 years ### "Ten times better than Aryryved" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 19, 2026 As a back of the house guy it's great. It is the most user friendly KDS I have used since my time at Wendy's as a teenager. Pros How easy it is to use the KDS. Customer Service is very responsive in the chat box. GoTab manger app is very easy to use. Cons That I have to restart the GoTab boxes. Every Friday I walk upstairs and unplug the boxes and plug them back in before service. If I don't the printers stop working sometime over the weekend. [View all Reviews](https://www.capterra.com/p/215393/GoTab-POS/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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