# GoTab POS Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about GoTab POS Software - reviews, pricing plans, popular comparisons to other Restaurant POS products and more. Source: https://www.capterra.com/p/215393/GoTab-POS --- # GoTab POS Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) GoTab POS ## What is GoTab POS? GoTab features a sophisticated POS that can optionally integrate with other popular POS and restaurant management systems (RMS). Also included is a robust bar and kitchen display system (KDS) with integrated two-way messaging to optimize operations and delivery. GoTab drives increased spend while reducing operating costs with an average guest spend per labor hour (SPLH) of $83 (84% above the industry median). Moreover, GoTab operators spend an average of 14% less on labor. ## What is GoTab POS used for? [Restaurant POS](https://www.capterra.com/restaurant-pos-software/)[Brewery](https://www.capterra.com/brewery-software/)[Point of Sale](https://www.capterra.com/point-of-sale-software/) Overall rating Based on 57 user reviews Reviews sentiment Positive 95% Neutral 4% Negative 2% Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## GoTab POS alternatives [3.8 (720)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting price $349.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 68% of reviewers rated it above 4 stars [4.1 (76)](https://www.capterra.com/p/122189/HungerRush360/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 80% of reviewers rated it above 4 stars [4.2 (551)](https://www.capterra.com/p/136301/Toast-POS/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars [3.8 (412)](https://www.capterra.com/p/140677/TouchBistro/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 72% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/215393/GoTab-POS/alternatives/) ## FAQs about GoTab POS Overview ### Which roles and teams benefit most from GoTab POS? GoTab POS is most used by restaurant owners, general managers, and operations leaders who need to streamline ordering, payments, and front-of-house service. Hospitality teams such as bartenders, cashiers, and brewery managers use it to speed transactions, while executives monitor performance, sales, and multi-location operational efficiency. Answer based on 55 reviews Overview ### What company size and industries is GoTab POS built for? GoTab POS is built primarily for small hospitality businesses, with 80% of reviewers from small companies and Food & Beverages leading at 40%. It serves restaurants, breweries, food halls, hotels, and similar venues, with reviewer representation also concentrated in Restaurants at 29% and Hospitality at 22%. Answer based on 55 reviews Features and Usability ### What are the key features of GoTab POS? GoTab POS includes core restaurant POS features like table management, online ordering, split checks, and real-time reporting. Differentiating capabilities include guest QR ordering, Easy Tab and bar tab management, kitchen display system support, menu customization with live updates, loyalty and gift card management, plus third-party integrations for hybrid service models. Answer based on 17 reviews Overview ### How does GoTab POS work for operators and customers? GoTab POS gives operators flexible workflows and gives customers a modern order-and-pay experience across different service models. Brewery teams, restaurants, and hybrid venues often like the customization, support, and ongoing product updates, while some businesses mention setup learning curves, onboarding challenges, and wanting broader third-party delivery integrations. Answer based on 16 reviews Integrations ### Which third-party tools and platforms does GoTab POS integrate with? GoTab POS integrates with over 40 third-party tools and platforms, including 7shifts, Agilysys LMS, Aloha, Avero Slingshot, BEER30, Compeat, CourtReserve, Craftable, Deliverect, Dyne, Ekata Pro Insight, Ekos, Fishbowl, FocusPOS, Handpoint, Klaviyo, MarginEdge, Marqii, Mews, and Ohanafy. Answer based on 2 reviews Getting Started and Support ### What training and onboarding options does GoTab POS offer? GoTab POS provides in person training, live online sessions, webinars, documentation, and videos. In person and live online options support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide visual walkthroughs for self-paced review. Answer based on 4 reviews Getting Started and Support ### What customer support options does GoTab POS offer, and how do users rate the experience? GoTab POS offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Users generally describe support as responsive, helpful, and easy to reach, with quick callbacks and timely answers. Some mention rough onboarding and limited documentation for newer features, though follow-up support is receptive and effective. Answer based on 11 reviews Features and Usability ### How easy is guest ordering with GoTab POS? GoTab POS makes guest ordering flexible and fast through mobile ordering, QR codes, shared tabs, and self-service payments. Restaurants, breweries, and food halls often value the smoother flow and order accuracy, though some guests need initial guidance, payment issues can occur, and reliable internet matters because offline support is limited. Answer based on 17 reviews ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Sales Reports 4.6 (42) 71.43% of 42 reviewers that rated this feature as important or highly important Reports specific to sales analysis for trends and strategies Electronic Payments 4.7 (23) 95.65% of 23 reviewers that rated this feature as important or highly important Electronically collect payments for goods or services Reporting & Statistics 4.3 (21) 85.71% of 21 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Table Management 4.6 (16) 50.00% of 16 reviewers that rated this feature as important or highly important Assign waitstaff and coordinate the table services Point of Sale (POS) 4.5 (15) 86.67% of 15 reviewers that rated this feature as important or highly important Accept and process customer payments for products or services using hardware and software Inventory Management 4.7 (9) 55.56% of 9 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply GoTab POS 14 features Integrate with a third-party accounting system Application programming interface that allows for integration with other systems/databases Scan barcodes to ensure accurate pricing and label tracking Electronically collect payments for goods or services Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Track and manage inventory levels to maintain proper supply Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Manage and support multiple locations Accept and process customer payments for products or services using hardware and software Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Use the built-in point of sale or POS integration to streamline administrative and accounting operations across restaurants Reports specific to sales analysis for trends and strategies Assign waitstaff and coordinate the table services Set up connections to third-party platforms to improve business processes Get Advice We can help you find the software with the features you need. Features 4.5 (57) 4.5 Based on 57 reviews ## Pricing Value for money 4.7 (56) ### Starting price Free trial not available Value for money 4.7 (56) 4.7 Based on 56 reviews ## Integrations [ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ OpenTable](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/)[ 7shifts](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/)[ Fishbowl](https://www.capterra.com/p/123794/Fishbowl/)[ Tripleseat](https://www.capterra.com/p/118047/Tripleseat/)[ Klaviyo](https://www.capterra.com/p/156699/Klaviyo/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (57) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (57) 4.7 Based on 57 reviews ## User reviews Overall rating 4.7 Based on 57 reviews Filter by rating 5(45) 4(9) 3(2) 2(0) 1(1) Mentioned topic Sorted by most recent AG Amanda G. Director of Operations Entertainment ### "Happy with GoTab" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 1, 2026 Overall I would highly recommend GoTab to anyone looking for high quality customer services, great integrations, and a company that is always updating and evolving their system to work the best that it can for their customers. Our account manager Owen is easy to reach and quick to respond; it feels like they are part of your team. Pros Excellent customer service and assistance getting the most out of the product. Integrations that work seamlessly. The ability to communicate easily with customers through features like notices. Cons A few processes are bulky, such as creating discount codes known as a cart rules in the system. I wish the reporting functionality was a little bit more robust as well, but there are workarounds for that. Switched from [Toast POS](https://www.capterra.com/p/136301/Toast-POS/) Needed an more robust system and one that integrated with our products. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Owner - President Food & Beverages ### "Owner/President" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 22, 2026 My overall experience with GoTab POS has been exceptional from start to finish. The entire journey—from the sales team to onboarding to our day‑to‑day support—has been smooth, responsive, and genuinely helpful. As a business operating a café, bar, and restaurant under one roof, we needed a system that could support our one‑stop model, and GoTab has consistently delivered. What really stood out was how reliable the support team has been, especially during our busiest and most high‑pressure events. Whether it was our New Year’s Eve special menu, Valentine’s Day service, Easter and Mother’s Day buffets, or our wine‑pairing dinners, GoTab was right there with us. Anytime we needed help, even after hours, we were able to call and get live support immediately. That level of responsiveness gave us confidence during major events when flawless execution matters most. Overall, GoTab has helped us streamline operations, improve communication across all departments, and create a better experience for both staff and guests. It’s been a true partner in helping us launch and grow successfully. Pros What I liked most about GoTab POS is how intuitive, flexible, and truly all‑in‑one it is. We run a café, bar, and restaurant under one roof, and GoTab fits that one‑stop model perfectly. Instead of juggling multiple systems or workarounds, everything—from counter‑service coffee orders to full‑service dining to bar tabs—flows through a single platform. My team learned it quickly, service moves faster, and communication between front‑ and back‑of‑house is seamless. It feels like a POS built for modern, multi‑concept operations. Cons If I had to choose something I liked least about GoTab POS, it would be the initial learning curve. Because the system is so flexible and customizable, it took us a little time to fine‑tune everything for our café, bar, and restaurant setup. But the great part is that whenever we needed help—whether during the day or after hours—we were able to call and get live support right away. That level of responsiveness made the setup process much smoother and gave us confidence that we were never on our own. Alternatives considered [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) [Clover](https://www.capterra.com/p/226864/Clover/) [Toast POS](https://www.capterra.com/p/136301/Toast-POS/) Reasons for choosing GoTab POS We chose GoTab because it was the only POS that truly supported our café, bar, and restaurant in one system. It was easy to integrate with our Beer Wall, Smart Bar for cocktails, café setup, and kitchen KDS. Overall, it simply fit our operation better than the alternatives. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 26, 2026 Thank you so much for taking the time to share this thoughtful review. Hearing that GoTab has been able to support your café, bar, and restaurant all within one platform means a lot to our team. Multi-concept operations are complex, and one of our biggest goals is making it easier for operators to run different service models without stitching together disconnected systems. We also appreciate your honest feedback about the initial setup process. Because GoTab is designed to be flexible, there can definitely be some fine-tuning involved upfront, especially for unique operations like yours. We’re happy our support team was able to be there when you needed us, particularly during high-pressure events. Those moments matter, and it’s great to hear the team helped provide confidence when it counted most. JS Jason S. Owner Food & Beverages ### "Best Point of Sale we have used!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 30, 2026 We have used GoTab the past few years and it’s worked very well overall! It was very easy to make the software work for our complex space and service model. Pros I really like the manager app and ease of use from my personal devices. Customer support has also been great and the team is very responsive. Cons There’s a couple reporting things I would like some improvements on but that is more specific to our needs and revenue streams. Switched from [Arryved](https://www.capterra.com/p/200641/Arryved/) QR ordering, and better kitchen POS than our previous software Alternatives considered [Toast POS](https://www.capterra.com/p/136301/Toast-POS/) Reasons for choosing GoTab POS Better price when we signed up a couple of years ago Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CC Chris C. Director of Banquets and Private Event Hospitality ### "GoTab & FlyteCo Tower" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 30, 2026 We have been working with GoTab for over 2 years. Just like any POS system it has its kinks but overall I've been very happy with it's functionality. The QR Ordering system is the best on the market currently, especially for a 28,000sqft building like ours. Pros The customer support is one of the best I have experienced in my 25 years in the business. The Manager portal is easy and intuitive as well. Cons Their cash handling procedures can be cumbersome and confusing depending on what type of business you are running. Fortunately 99% of our transactions are credit card or tap to pay. Switched from [Arryved](https://www.capterra.com/p/200641/Arryved/) When we first opened they were one of the first to implement a QR Code ordering system the way we wanted to utilize it. Unfortunately their hardware and system were constantly failing and costing us valuable time and money. Alternatives considered [Toast POS](https://www.capterra.com/p/136301/Toast-POS/) Reasons for choosing GoTab POS Cost and ability to reutilize our current devices we had on hand. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AT Amber T. Director of Operations Food & Beverages ### "Food Hall loves GoTab" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 9, 2026 GoTab is a great POS system that has worked well with our food hall to ensure a efficient guest experience Pros The support teams are very helpful and timely. Menu Management and reporting are easy to obtain and read. Overall, a great system to use for a multi operator food hall. Cons The printer connections require and onboarding specialist to connect them all. This becomes an issue if they are not available during a busy shift. Just requires some planning. The layout of the ordering platform for 20+ restaurants in one place is a little challenging. Switched from [Toast POS](https://www.capterra.com/p/136301/Toast-POS/) Needed Multi vendor ordering and pay out options Alternatives considered [Spot-On](https://www.capterra.com/p/10022670/Spot-On/) Reasons for choosing GoTab POS The customer service at GoTab was better, and more user friendly Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JP Jake P. General Manager Retail ### "Best POS System " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 2, 2026 Pros Customer Service has been better than any other system we use. The real time change in pricing or wording with menus is one of the best things. Cons If I was to be picky, I would say the initial learning is tough because it is so in depth, but it doesn't take long to figure it out. Once you do the system allows you to do so many custom things. Alternatives considered [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) [Toast POS](https://www.capterra.com/p/136301/Toast-POS/) Reasons for choosing GoTab POS Customer interface is much more user friendly. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SB Seth B. VP of System Solutions Restaurants ### "Great New POS Solution for SMB!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 29, 2025 We have established a strong partnership thus far. The GoTab team is easy to work with and clearly committed to building a great product for operators. Pros While I have not yet been a direct user of GoTab, all demos and feature reviews we have conducted have yielded great results. They have a strong solution on their hands. What stands out most is how seamless the experience is for operators, particularly in the back of house. The ability to mark items out of stock directly from the kitchen or communicate with customers in real time is a true game changer. Cons Nothing to note so far, as we have not yet had direct hands-on usage. That said, based on everything we have seen, the POS appears to be feature rich, with no gaps identified at this time. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EC Elle C. Director of Sales Events Services ### "GO Go GoTab!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 19, 2025 The Team seems to really care about the Hospitality Industry and supporting their customers and partners Pros Guest-Centric, Order-and-Pay Flexibility GoTab is known for empowering guests to order, re-order, and pay directly from their own devices. This reduces service bottlenecks and increases table turns, all while improving the guest experience. Open, API-Friendly Platform GoTab emphasizes integrations and extensibility. Many operators appreciate that it can work seamlessly with external systems, which is a strong differentiator versus closed-architecture POS systems. Cons The level of customization available means setup requires thoughtful planning upfront; once configured, however, day-to-day operations run smoothly and efficiently. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User owner Hospitality ### "GoTab - a no brainer w/ Tripleseat!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 19, 2025 It has been wonderful. Amazing for the brewery space, my team feels supported and I have all the insight I need. It works seemlessly with Tripleseat too which is huge as events are a major driver here Pros Amazing sales experience. Incredible support and a best in class POS. Speed and efficiency, labor savings, the self service guest tabs! Cons Still trying to find something! It truly has been an amazing experience. I always reccomend our neighbors to try! Switched from [Toast POS](https://www.capterra.com/p/136301/Toast-POS/) Terrible support, too expensive, Gotab came in MUCH better Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Co-Founder Food & Beverages ### "GoTab Review!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 18, 2025 I love using GoTab! When I find a location with GoTab I know it's a simple interaction and experience for me as a customer. Pros The speed of the product, while at Brooklyn Brewery. It communicated the directly to the staff so quick, our beer was delivered in what felt like seconds later. Cons The only con is I do still like a location with a print menu, it adds a charm and fun way for a brand to express themselves. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/215393/GoTab-POS/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Restroworks vs GoTab POS](https://www.capterra.com/compare/142877-215393/Restroworks-vs-GoTab-POS) [Toast POS vs GoTab POS](https://www.capterra.com/compare/136301-215393/Toast-POS-vs-GoTab-POS)