# GoTab POS Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about GoTab POS Software - reviews, pricing plans, popular comparisons to other Restaurant POS products and more. Source: https://www.capterra.com/p/215393/GoTab-POS --- # GoTab POS Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) GoTab POS ## What is GoTab POS? GoTab features a sophisticated POS that can optionally integrate with other popular POS and restaurant management systems (RMS). Also included is a robust bar and kitchen display system (KDS) with integrated two-way messaging to optimize operations and delivery. GoTab drives increased spend while reducing operating costs with an average guest spend per labor hour (SPLH) of $83 (84% above the industry median). Moreover, GoTab operators spend an average of 14% less on labor. ## What is GoTab POS used for? [Restaurant POS](https://www.capterra.com/restaurant-pos-software/)[Brewery](https://www.capterra.com/brewery-software/)[Point of Sale](https://www.capterra.com/point-of-sale-software/) Overall rating Based on 62 user reviews Reviews sentiment Positive 95% Neutral 3% Negative 2% Starting price Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## GoTab POS alternatives Highest Rated [Restroworks](https://www.capterra.com/p/142877/Restroworks/) [4.9 (618)](https://www.capterra.com/p/142877/Restroworks/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/142877/Restroworks/) [4.2 (552)](https://www.capterra.com/p/136301/Toast-POS/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 80% of reviewers rated it above 4 stars [3.8 (721)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting price $349.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 68% of reviewers rated it above 4 stars [4.7 (42)](https://www.capterra.com/p/157466/Rezku-POS/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/215393/GoTab-POS/alternatives/) ## FAQs about GoTab POS Overview ### Which roles and teams benefit most from GoTab POS? GoTab POS is most used by owners, general managers, and operations leaders running restaurants, bars, breweries, and hospitality venues. Front-of-house teams use it to speed ordering, tabs, and payments, while executives and sales or marketing leaders rely on it for service efficiency, event management, and revenue visibility. Answer based on 57 reviews Overview ### What company size and industries is GoTab POS built for? GoTab POS is built primarily for small hospitality businesses, with 81% of reviewers from small businesses and Food & Beverages leading at 40%. It serves restaurants, breweries, food halls, hotels, and similar venues, with reviewer industries centered in Restaurants at 28% and Hospitality at 21%. Answer based on 57 reviews Features and Usability ### What are the key features of GoTab POS? GoTab POS includes core restaurant POS tools like table management, bar tab management, online ordering, and real-time reporting. Differentiating features include guest QR ordering, shared tabs, kitchen display system (KDS), and flexible menu customization. It also supports APIs and third-party integrations for hybrid restaurant, brewery, and food hall service models. Answer based on 18 reviews Overview ### Is GoTab POS a good fit for restaurants and food service? GoTab POS fits many restaurant and food service models, especially cafes, breweries, food halls, and hybrid venues. Operators like running counter service, bar tabs, kitchen display, and online ordering in one system with flexible hardware choices. Some full-service restaurants with heavy food operations may want deeper niche features, and setup takes planning. Answer based on 14 reviews Integrations ### Which third-party tools and platforms does GoTab POS integrate with? GoTab POS connects to over 40 third-party tools and platforms, including 7shifts, Agilysys LMS, Aloha, Avero Slingshot, BEER30, Compeat, CourtReserve, Craftable, Deliverect, and Dyne. It also integrates with Ekata Pro Insight, Ekos, Fishbowl, FocusPOS, Handpoint, Klaviyo, MarginEdge, Marqii, Mews, and Ohanafy. Answer based on 2 reviews Getting Started and Support ### What training and onboarding options does GoTab POS offer? GoTab POS provides in person training, live online sessions, webinars, documentation, and videos. These formats support guided setup, scheduled instruction, self-paced reference, and recorded learning materials for teams that need different ways to review product functions and onboarding steps. Answer based on 4 reviews Getting Started and Support ### What customer support options does GoTab POS offer, and how do users rate the experience? GoTab POS offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Users generally describe support as responsive, helpful, and easy to reach, with quick replies and useful live assistance. Some mention onboarding hiccups, limited documentation for newer features, and occasional workarounds for missing functionality. Answer based on 11 reviews Features and Usability ### How does GoTab POS affect staff and guest experience? GoTab POS improves daily operations for staff while making ordering and service easier for guests. Restaurant, brewery, and multi-concept teams often mention flexible workflows, quick training, and responsive support, especially during busy events. Some operators note a setup learning curve and more friction when onboarding complex delivery integrations or custom ticket formats. Answer based on 18 reviews Features and Usability ### How easy is GoTab POS for guests to order and pay? GoTab POS makes guest ordering and payment convenient through mobile tabs, QR ordering, and self-service options. Restaurants, food halls, and breweries value faster service, better order accuracy, and guest control over pacing. Some venues say guests need initial guidance, and internet dependence or occasional payment-device issues can create friction. Answer based on 18 reviews ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Sales Reports 4.6 (45) 73.33% of 45 reviewers that rated this feature as important or highly important Reports specific to sales analysis for trends and strategies Electronic Payments 4.7 (24) 95.83% of 24 reviewers that rated this feature as important or highly important Electronically collect payments for goods or services Reporting & Statistics 4.4 (23) 86.96% of 23 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Point of Sale (POS) 4.6 (16) 87.50% of 16 reviewers that rated this feature as important or highly important Accept and process customer payments for products or services using hardware and software Table Management 4.6 (16) 50.00% of 16 reviewers that rated this feature as important or highly important Assign waitstaff and coordinate the table services Inventory Management 4.6 (10) 50.00% of 10 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply GoTab POS 14 features Integrate with a third-party accounting system Application programming interface that allows for integration with other systems/databases Scan barcodes to ensure accurate pricing and label tracking Electronically collect payments for goods or services Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Track and manage inventory levels to maintain proper supply Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Manage and support multiple locations Accept and process customer payments for products or services using hardware and software Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Use the built-in point of sale or POS integration to streamline administrative and accounting operations across restaurants Reports specific to sales analysis for trends and strategies Assign waitstaff and coordinate the table services Set up connections to third-party platforms to improve business processes Get Advice We can help you find the software with the features you need. Features 4.5 (62) 4.5 Based on 62 reviews ## Pricing Value for money 4.7 (60) Value for money 4.7 (60) 4.7 Based on 60 reviews ## Integrations [ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ OpenTable](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/)[ 7shifts](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/)[ Fishbowl](https://www.capterra.com/p/123794/Fishbowl/)[ Tripleseat](https://www.capterra.com/p/118047/Tripleseat/)[ Klaviyo](https://www.capterra.com/p/156699/Klaviyo/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (62) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (62) 4.7 Based on 62 reviews ## User reviews Overall rating 4.7 Based on 62 reviews Filter by rating 5(48) 4(11) 3(2) 2(0) 1(1) Mentioned topic Sorted by most recent AS Alex S. Chef Restaurants ### "Ten times better than Aryryved" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 18, 2026 As a back of the house guy it's great. It is the most user friendly KDS I have used since my time at Wendy's as a teenager. Pros How easy it is to use the KDS. Customer Service is very responsive in the chat box. GoTab manger app is very easy to use. Cons That I have to restart the GoTab boxes. Every Friday I walk upstairs and unplug the boxes and plug them back in before service. If I don't the printers stop working sometime over the weekend. Switched from [Arryved](https://www.capterra.com/p/200641/Arryved/) Arryved made us promises that they had no intention of keeping Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MS Michael S. Owner Restaurants ### "GoTab POS is very user friendly" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 17, 2026 Go Tab was is very user friendly. We did not have a background in the food service industry but we able to quickly use the system. We set up various menus, figured out were orders would be displayed, mapped out tables and set up accounting software. The POS is easy to figure out when something new pops up and we can figure it out without calling support for help. Pros Very easy to set up the system with GoTab virtual assistance. I'm not a technical person but had no problems with the set up. The on going customer service was excellent and our rep \[sensitive content hidden\] would reach out on her own to make sure things were working and if we had questions. The daily and weekly recaps are quick easy messages to cover in the morning. Cons The virtual system set up and training was great but I think in person training is always more helpful. Alternatives considered [Toast POS](https://www.capterra.com/p/136301/Toast-POS/) Reasons for choosing GoTab POS We had people tell us that GoTab was the best option for a self-pour style bar Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CR Carli R. Director of Training and Hospitality Restaurants ### "Shout out to \[sensitive content hidden\]- Give him a raise " 4.0 Overall Rating 4.0 4.0 Ease of Use 2.0 2.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 5/10 June 15, 2026 I wasn't a huge fan at first, mostly because the system felt over complicated and a bit messy, and we experienced a lot of small issues that didn't have a great solve. But getting a dedicated GoTab rep has made all the difference. Shout out to \[sensitive content hidden\]! Pros The GoTab team is always open to diving into the issues we experience and helps create solves based on what we need. Cons sometimes the user workflow can be clunky or overcomplicated - for example: user set up on the manager dashboard takes multiple steps to provide the correct permissions and house account access. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BG Bill G. Owner Restaurants ### "GO GoTab Go " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 12, 2026 Overall I give GoTab a 5 star rating. Great customer service and great product. Naturally when installing a system for 631 seats you will have some bugs, but they killed them all and suddenly! Pros The POS is so much easier for our staff to use, and GoTab really helped us with the cost of the conversion from our previous POS. The Onboarding staff, \[sensitive content hidden\]was always available for every question and even called to check on us when we didn't ask for help. That is highly unusual in this POS market. And we love our handhelds that are about the size of an Iphone! Cons Switching systems while in business is always hard. But GoTab really scheduled it seamlessly - we were up and running just as they said we would be. Switched from [Clover](https://www.capterra.com/p/226864/Clover/) Clover was not a good fit for our business. Alternatives considered [Aloha Cloud](https://www.capterra.com/p/254668/Aloha-Cloud/) Reasons for choosing GoTab POS Better fit for our business and we felt like customer service was going to be better. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 16, 2026 Thank you for the stellar review and for trusting GoTab with such an important transition! Transitioning a 631-seat operation to a new POS system is no small undertaking, and we're grateful to hear that our onboarding team helped make the process as seamless as possible. Providing responsive, proactive support is something we take great pride in, so it's especially rewarding to know that our team was there when you needed them. We're also glad your staff has found the platform intuitive and that the handheld devices have helped improve day-to-day operations. We appreciate your partnership and look forward to continuing to support your team as your business grows. SW Scott W. President Restaurants ### "GOTAB + The Fifty/50 Group" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 10, 2026 They've been great partners to work with and have addressed all issues promptly. I've enjoyed watching the experience continue to improve and am very much looking forward to seeing how the Fishbowl integration plays out. Pros I've enjoyed the flexibility and customer service from \[sensitive content hidden\]. The platform itself is easy to use and the team has customized for us when needed. Cons It would function better for restaurant groups if it had a better enterprise platform with BIN numbers to that I could promote and publish items across the entire group far easier. Switched from [NCR Voyix](https://www.capterra.com/p/7227/NCR-Counterpoint/) NCR is a horrible company to work with. They are slow to implement and the customer experience is terrible. Alternatives considered [SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/) [Toast POS](https://www.capterra.com/p/136301/Toast-POS/) Reasons for choosing GoTab POS Various reasons for each but ultimately I believed that GOTAB would be a better experience. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 11, 2026 Thank you for the thoughtful review and for being a valued GoTab partner. We're glad to hear you've enjoyed the platform's flexibility, our customer support, and our willingness to customize solutions when needed. We appreciate your feedback regarding enterprise menu management. Since you first started using GoTab, our Master Catalog functionality has been significantly improved. While there's always room for enhancement, publishing BINs from a parent location to one or more child locations is available today and can help streamline management across restaurant groups. We will follow up directly to discuss your use case and help coordinate implementation. Thanks again for your partnership, feedback, and continued trust in GoTab. We're excited about what's ahead, including the opportunities created through our Fishbowl integration, and we look forward to continuing to support your growth. AG Amanda G. Director of Operations Entertainment ### "Happy with GoTab" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 1, 2026 Overall I would highly recommend GoTab to anyone looking for high quality customer services, great integrations, and a company that is always updating and evolving their system to work the best that it can for their customers. Our account manager Owen is easy to reach and quick to respond; it feels like they are part of your team. Pros Excellent customer service and assistance getting the most out of the product. Integrations that work seamlessly. The ability to communicate easily with customers through features like notices. Cons A few processes are bulky, such as creating discount codes known as a cart rules in the system. I wish the reporting functionality was a little bit more robust as well, but there are workarounds for that. Switched from [Toast POS](https://www.capterra.com/p/136301/Toast-POS/) Needed an more robust system and one that integrated with our products. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Owner - President Food & Beverages ### "Owner/President" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 22, 2026 My overall experience with GoTab POS has been exceptional from start to finish. The entire journey—from the sales team to onboarding to our day‑to‑day support—has been smooth, responsive, and genuinely helpful. As a business operating a café, bar, and restaurant under one roof, we needed a system that could support our one‑stop model, and GoTab has consistently delivered. What really stood out was how reliable the support team has been, especially during our busiest and most high‑pressure events. Whether it was our New Year’s Eve special menu, Valentine’s Day service, Easter and Mother’s Day buffets, or our wine‑pairing dinners, GoTab was right there with us. Anytime we needed help, even after hours, we were able to call and get live support immediately. That level of responsiveness gave us confidence during major events when flawless execution matters most. Overall, GoTab has helped us streamline operations, improve communication across all departments, and create a better experience for both staff and guests. It’s been a true partner in helping us launch and grow successfully. Pros What I liked most about GoTab POS is how intuitive, flexible, and truly all‑in‑one it is. We run a café, bar, and restaurant under one roof, and GoTab fits that one‑stop model perfectly. Instead of juggling multiple systems or workarounds, everything—from counter‑service coffee orders to full‑service dining to bar tabs—flows through a single platform. My team learned it quickly, service moves faster, and communication between front‑ and back‑of‑house is seamless. It feels like a POS built for modern, multi‑concept operations. Cons If I had to choose something I liked least about GoTab POS, it would be the initial learning curve. Because the system is so flexible and customizable, it took us a little time to fine‑tune everything for our café, bar, and restaurant setup. But the great part is that whenever we needed help—whether during the day or after hours—we were able to call and get live support right away. That level of responsiveness made the setup process much smoother and gave us confidence that we were never on our own. Alternatives considered [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) [Clover](https://www.capterra.com/p/226864/Clover/) [Toast POS](https://www.capterra.com/p/136301/Toast-POS/) Reasons for choosing GoTab POS We chose GoTab because it was the only POS that truly supported our café, bar, and restaurant in one system. It was easy to integrate with our Beer Wall, Smart Bar for cocktails, café setup, and kitchen KDS. Overall, it simply fit our operation better than the alternatives. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 26, 2026 Thank you so much for taking the time to share this thoughtful review. Hearing that GoTab has been able to support your café, bar, and restaurant all within one platform means a lot to our team. Multi-concept operations are complex, and one of our biggest goals is making it easier for operators to run different service models without stitching together disconnected systems. We also appreciate your honest feedback about the initial setup process. Because GoTab is designed to be flexible, there can definitely be some fine-tuning involved upfront, especially for unique operations like yours. We’re happy our support team was able to be there when you needed us, particularly during high-pressure events. Those moments matter, and it’s great to hear the team helped provide confidence when it counted most. JS Jason S. Owner Food & Beverages ### "Best Point of Sale we have used!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 30, 2026 We have used GoTab the past few years and it’s worked very well overall! It was very easy to make the software work for our complex space and service model. Pros I really like the manager app and ease of use from my personal devices. Customer support has also been great and the team is very responsive. Cons There’s a couple reporting things I would like some improvements on but that is more specific to our needs and revenue streams. Switched from [Arryved](https://www.capterra.com/p/200641/Arryved/) QR ordering, and better kitchen POS than our previous software Alternatives considered [Toast POS](https://www.capterra.com/p/136301/Toast-POS/) Reasons for choosing GoTab POS Better price when we signed up a couple of years ago Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CC Chris C. Director of Banquets and Private Event Hospitality ### "GoTab & FlyteCo Tower" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 30, 2026 We have been working with GoTab for over 2 years. Just like any POS system it has its kinks but overall I've been very happy with it's functionality. The QR Ordering system is the best on the market currently, especially for a 28,000sqft building like ours. Pros The customer support is one of the best I have experienced in my 25 years in the business. The Manager portal is easy and intuitive as well. Cons Their cash handling procedures can be cumbersome and confusing depending on what type of business you are running. Fortunately 99% of our transactions are credit card or tap to pay. Switched from [Arryved](https://www.capterra.com/p/200641/Arryved/) When we first opened they were one of the first to implement a QR Code ordering system the way we wanted to utilize it. Unfortunately their hardware and system were constantly failing and costing us valuable time and money. Alternatives considered [Toast POS](https://www.capterra.com/p/136301/Toast-POS/) Reasons for choosing GoTab POS Cost and ability to reutilize our current devices we had on hand. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AT Amber T. Director of Operations Food & Beverages ### "Food Hall loves GoTab" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 9, 2026 GoTab is a great POS system that has worked well with our food hall to ensure a efficient guest experience Pros The support teams are very helpful and timely. Menu Management and reporting are easy to obtain and read. Overall, a great system to use for a multi operator food hall. Cons The printer connections require and onboarding specialist to connect them all. This becomes an issue if they are not available during a busy shift. Just requires some planning. The layout of the ordering platform for 20+ restaurants in one place is a little challenging. Switched from [Toast POS](https://www.capterra.com/p/136301/Toast-POS/) Needed Multi vendor ordering and pay out options Alternatives considered [Spot-On](https://www.capterra.com/p/10022670/Spot-On/) Reasons for choosing GoTab POS The customer service at GoTab was better, and more user friendly Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/215393/GoTab-POS/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Restroworks vs GoTab POS](https://www.capterra.com/compare/142877-215393/Restroworks-vs-GoTab-POS) [Toast POS vs GoTab POS](https://www.capterra.com/compare/136301-215393/Toast-POS-vs-GoTab-POS)