# GoTab POS Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about GoTab POS Software - reviews, pricing plans, popular comparisons to other Restaurant POS products and more.

Source: https://www.capterra.com/p/215393/GoTab-POS

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# 

 GoTab POS Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

GoTab POS

## What is GoTab POS?

GoTab features a sophisticated POS that can optionally integrate with other popular POS and restaurant management systems (RMS). Also included is a robust bar and kitchen display system (KDS) with integrated two-way messaging to optimize operations and delivery. GoTab drives increased spend while reducing operating costs with an average guest spend per labor hour (SPLH) of $83 (84% above the industry median). Moreover, GoTab operators spend an average of 14% less on labor.

## What is GoTab POS used for?

[Restaurant POS](https://www.capterra.com/restaurant-pos-software/)[Brewery](https://www.capterra.com/brewery-software/)[Point of Sale](https://www.capterra.com/point-of-sale-software/)

Overall rating

Based on 55 user reviews

Reviews sentiment

Positive

95%

Neutral

4%

Negative

2%

Starting price

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## GoTab POS alternatives

Highest Rated

[Restroworks](https://www.capterra.com/p/142877/Restroworks/)

[4.9 (592)](https://www.capterra.com/p/142877/Restroworks/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/142877/Restroworks/)

[3.8 (718)](https://www.capterra.com/p/152638/Epos-Now/reviews/)

Starting price

$349.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

68%

of reviewers

rated it above 4 stars

[4.7 (42)](https://www.capterra.com/p/157466/Rezku-POS/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.1 (76)](https://www.capterra.com/p/122189/HungerRush360/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

80%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/215393/GoTab-POS/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Sales Reports

4.6 (41)

70.73% of 41 reviewers that rated this feature as important or highly important

Reports specific to sales analysis for trends and strategies

Electronic Payments

4.7 (21)

95.24% of 21 reviewers that rated this feature as important or highly important

Electronically collect payments for goods or services

Reporting & Statistics

4.3 (21)

85.71% of 21 reviewers that rated this feature as important or highly important

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Point of Sale (POS)

4.5 (15)

86.67% of 15 reviewers that rated this feature as important or highly important

Accept and process customer payments for products or services using hardware and software

Table Management

4.6 (15)

46.67% of 15 reviewers that rated this feature as important or highly important

Assign waitstaff and coordinate the table services

Inventory Management

4.7 (9)

55.56% of 9 reviewers that rated this feature as important or highly important

Track and manage inventory levels to maintain proper supply

GoTab POS 14 features

Integrate with a third-party accounting system

Application programming interface that allows for integration with other systems/databases

Scan barcodes to ensure accurate pricing and label tracking

Electronically collect payments for goods or services

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

Track and manage inventory levels to maintain proper supply

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Manage and support multiple locations

Accept and process customer payments for products or services using hardware and software

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Use the built-in point of sale or POS integration to streamline administrative and accounting operations across restaurants

Reports specific to sales analysis for trends and strategies

Assign waitstaff and coordinate the table services

Set up connections to third-party platforms to improve business processes

Get Advice

We can help you find the software with the features you need.

Features

4.5 (55)

4.5

Based on 55 reviews

## Pricing

Value for money

4.7 (54)

### Starting price

Free trial  
not available

Value for money

4.7 (54)

4.7

Based on 54 reviews

## Integrations

[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

OpenTable](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/)[

7shifts](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/)[

Fishbowl](https://www.capterra.com/p/123794/Fishbowl/)[

Tripleseat](https://www.capterra.com/p/118047/Tripleseat/)[

Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (55)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (55)

4.7

Based on 55 reviews

## User reviews

Overall rating

4.7

Based on 55 reviews

Filter by rating

5(43)

4(9)

3(2)

2(0)

1(1)

Mentioned topic

Sorted by most recent

JS

Jason S.

Owner

Food & Beverages

### "Best Point of Sale we have used!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 30, 2026

We have used GoTab the past few years and it’s worked very well overall! It was very easy to make the software work for our complex space and service model.

Pros

I really like the manager app and ease of use from my personal devices. Customer support has also been great and the team is very responsive.

Cons

There’s a couple reporting things I would like some improvements on but that is more specific to our needs and revenue streams.

Switched from

[Arryved](https://www.capterra.com/p/200641/Arryved/)

QR ordering, and better kitchen POS than our previous software

Alternatives considered

[Toast POS](https://www.capterra.com/p/136301/Toast-POS/)

Reasons for choosing GoTab POS

Better price when we signed up a couple of years ago

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CC

Chris C.

Director of Banquets and Private Event

Hospitality

### "GoTab & FlyteCo Tower"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 30, 2026

We have been working with GoTab for over 2 years. Just like any POS system it has its kinks but overall I've been very happy with it's functionality. The QR Ordering system is the best on the market currently, especially for a 28,000sqft building like ours.

Pros

The customer support is one of the best I have experienced in my 25 years in the business. The Manager portal is easy and intuitive as well.

Cons

Their cash handling procedures can be cumbersome and confusing depending on what type of business you are running. Fortunately 99% of our transactions are credit card or tap to pay.

Switched from

[Arryved](https://www.capterra.com/p/200641/Arryved/)

When we first opened they were one of the first to implement a QR Code ordering system the way we wanted to utilize it. Unfortunately their hardware and system were constantly failing and costing us valuable time and money.

Alternatives considered

[Toast POS](https://www.capterra.com/p/136301/Toast-POS/)

Reasons for choosing GoTab POS

Cost and ability to reutilize our current devices we had on hand.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AT

Amber T.

Director of Operations

Food & Beverages

### "Food Hall loves GoTab"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 9, 2026

GoTab is a great POS system that has worked well with our food hall to ensure a efficient guest experience

Pros

The support teams are very helpful and timely. Menu Management and reporting are easy to obtain and read. Overall, a great system to use for a multi operator food hall.

Cons

The printer connections require and onboarding specialist to connect them all. This becomes an issue if they are not available during a busy shift. Just requires some planning. The layout of the ordering platform for 20+ restaurants in one place is a little challenging.

Switched from

[Toast POS](https://www.capterra.com/p/136301/Toast-POS/)

Needed Multi vendor ordering and pay out options

Alternatives considered

[Spot-On](https://www.capterra.com/p/10022670/Spot-On/)

Reasons for choosing GoTab POS

The customer service at GoTab was better, and more user friendly

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JP

Jake P.

General Manager

Retail

### "Best POS System "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 2, 2026

Pros

Customer Service has been better than any other system we use. The real time change in pricing or wording with menus is one of the best things.

Cons

If I was to be picky, I would say the initial learning is tough because it is so in depth, but it doesn't take long to figure it out. Once you do the system allows you to do so many custom things.

Alternatives considered

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)

[Toast POS](https://www.capterra.com/p/136301/Toast-POS/)

Reasons for choosing GoTab POS

Customer interface is much more user friendly.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SB

Seth B.

VP of System Solutions

Restaurants

### "Great New POS Solution for SMB!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 29, 2025

We have established a strong partnership thus far. The GoTab team is easy to work with and clearly committed to building a great product for operators.

Pros

While I have not yet been a direct user of GoTab, all demos and feature reviews we have conducted have yielded great results. They have a strong solution on their hands. What stands out most is how seamless the experience is for operators, particularly in the back of house. The ability to mark items out of stock directly from the kitchen or communicate with customers in real time is a true game changer.

Cons

Nothing to note so far, as we have not yet had direct hands-on usage. That said, based on everything we have seen, the POS appears to be feature rich, with no gaps identified at this time.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

EC

Elle C.

Director of Sales

Events Services

### "GO Go GoTab!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 19, 2025

The Team seems to really care about the Hospitality Industry and supporting their customers and partners

Pros

Guest-Centric, Order-and-Pay Flexibility GoTab is known for empowering guests to order, re-order, and pay directly from their own devices. This reduces service bottlenecks and increases table turns, all while improving the guest experience. Open, API-Friendly Platform GoTab emphasizes integrations and extensibility. Many operators appreciate that it can work seamlessly with external systems, which is a strong differentiator versus closed-architecture POS systems.

Cons

The level of customization available means setup requires thoughtful planning upfront; once configured, however, day-to-day operations run smoothly and efficiently.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

owner

Hospitality

### "GoTab - a no brainer w/ Tripleseat!!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 19, 2025

It has been wonderful. Amazing for the brewery space, my team feels supported and I have all the insight I need. It works seemlessly with Tripleseat too which is huge as events are a major driver here

Pros

Amazing sales experience. Incredible support and a best in class POS. Speed and efficiency, labor savings, the self service guest tabs!

Cons

Still trying to find something! It truly has been an amazing experience. I always reccomend our neighbors to try!

Switched from

[Toast POS](https://www.capterra.com/p/136301/Toast-POS/)

Terrible support, too expensive, Gotab came in MUCH better

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Co-Founder

Food & Beverages

### "GoTab Review!!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 18, 2025

I love using GoTab! When I find a location with GoTab I know it's a simple interaction and experience for me as a customer.

Pros

The speed of the product, while at Brooklyn Brewery. It communicated the directly to the staff so quick, our beer was delivered in what felt like seconds later.

Cons

The only con is I do still like a location with a print menu, it adds a charm and fun way for a brand to express themselves.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KS

Kim S.

Marketing Manager

Food & Beverages

### "A Flexible, Guest-First POS That Delivers Real Operational Results"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 18, 2025

Overall, my experience with GoTab POS has been very positive. As a consultant, I appreciate technology that is practical, adaptable, and scalable, and GoTab checks all three boxes. Restaurants I’ve recommended it to have seen improved order accuracy, better guest flow, and increased comfort with digital ordering—especially in environments where speed and flexibility matter. GoTab has proven to be a reliable solution that supports both operational efficiency and a modern guest experience, which is why I continue to confidently recommend it.

Pros

What I value most about GoTab is its flexibility and guest-first design. From a consultant’s perspective, it solves real operational challenges—reducing friction at the point of order, improving speed of service, and allowing restaurants to meet guests where they are, whether that’s mobile ordering, QR codes, or counter service. I’ve successfully recommended GoTab to a variety of concepts, and it consistently performs well in high-volume, fast-casual, brewery, and hybrid service environments. The platform integrates smoothly into existing operations without forcing operators to completely rethink their concept, which is a major win.

Cons

Like any robust system, there is a learning curve during initial setup, particularly when operators want to take full advantage of its customization options. That said, this is less a flaw and more a reality of a powerful platform—once configured properly, the system runs efficiently and delivers long-term value.

Switched from

[Toast POS](https://www.capterra.com/p/136301/Toast-POS/)

GoTab excels at meeting guests where they are—mobile QR ordering, table ordering, self-service, or counter service—all without requiring guests to download an app. This flexibility helps increase check frequency and guest satisfaction.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TE

Timothy E.

National Sales

Hospitality

### "Go Tab for the Win!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 18, 2025

Its been a great experience and I recommend them to every client. It has been everything that I would want in a POS partner.

Pros

I like GoTab's commitment to continued development of the software and hardware solutions. They engaged with us to make upgrades to our software and provide customers with an unmatched experience.

Cons

There seemed to be some growing pains with integrations. But they respond quickly and seem to really want to make problems turn into solutions.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/215393/GoTab-POS/reviews/)

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Popular comparisons

[Restroworks vs GoTab POS](https://www.capterra.com/compare/142877-215393/Restroworks-vs-GoTab-POS)

[Toast POS vs GoTab POS](https://www.capterra.com/compare/136301-215393/Toast-POS-vs-GoTab-POS) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)