# GoTab POS Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about GoTab POS Software - reviews, pricing plans, popular comparisons to other Restaurant POS products and more. Source: https://www.capterra.com/p/215393/GoTab-POS --- # GoTab POS Software Review 2026: Features, Integrations, Pros & Cons Last updated on June 30, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) GoTab POS ## What is GoTab POS? GoTab features a sophisticated POS that can optionally integrate with other popular POS and restaurant management systems (RMS). Also included is a robust bar and kitchen display system (KDS) with integrated two-way messaging to optimize operations and delivery. GoTab drives increased spend while reducing operating costs with an average guest spend per labor hour (SPLH) of $83 (84% above the industry median). Moreover, GoTab operators spend an average of 14% less on labor. ## What is GoTab POS used for? [Restaurant POS](https://www.capterra.com/restaurant-pos-software/)[Brewery](https://www.capterra.com/brewery-software/)[Point of Sale](https://www.capterra.com/point-of-sale-software/) Overall rating Based on 67 user reviews Reviews sentiment Positive 96% Neutral 3% Negative 1% Starting price Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## GoTab POS alternatives Highest Rated [Restroworks](https://www.capterra.com/p/142877/Restroworks/) [4.9 (645)](https://www.capterra.com/p/142877/Restroworks/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/142877/Restroworks/) [4.1 (553)](https://www.capterra.com/p/136301/Toast-POS/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars [3.8 (726)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting price $349.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 68% of reviewers rated it above 4 stars [4.7 (42)](https://www.capterra.com/p/157466/Rezku-POS/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/215393/GoTab-POS/alternatives/) ## FAQs about GoTab POS Overview ### Which roles and teams benefit most from GoTab POS? GoTab POS is most used by owners, general managers, and operations leaders running restaurants, bars, breweries, and hospitality venues. Front-of-house teams use it to speed ordering, tabs, and payments, while executives and sales or marketing leaders rely on it for service efficiency, event management, and revenue visibility. Answer based on 57 reviews Overview ### What company size and industries is GoTab POS built for? GoTab POS is built primarily for small hospitality businesses, with 81% of reviewers from small businesses and Food & Beverages leading at 40%. It serves restaurants, breweries, food halls, hotels, and similar venues, with reviewer industries centered in Restaurants at 28% and Hospitality at 21%. Answer based on 57 reviews Features and Usability ### What are the key features of GoTab POS? GoTab POS includes core restaurant POS tools like table management, bar tab management, online ordering, and real-time reporting. Differentiating features include guest QR ordering, shared tabs, kitchen display system (KDS), and flexible menu customization. It also supports APIs and third-party integrations for hybrid restaurant, brewery, and food hall service models. Answer based on 18 reviews Overview ### Is GoTab POS a good fit for restaurants and food service? GoTab POS fits many restaurant and food service models, especially cafes, breweries, food halls, and hybrid venues. Operators like running counter service, bar tabs, kitchen display, and online ordering in one system with flexible hardware choices. Some full-service restaurants with heavy food operations may want deeper niche features, and setup takes planning. Answer based on 14 reviews Integrations ### Which third-party tools and platforms does GoTab POS integrate with? GoTab POS connects to over 40 third-party tools and platforms, including 7shifts, Agilysys LMS, Aloha, Avero Slingshot, BEER30, Compeat, CourtReserve, Craftable, Deliverect, and Dyne. It also integrates with Ekata Pro Insight, Ekos, Fishbowl, FocusPOS, Handpoint, Klaviyo, MarginEdge, Marqii, Mews, and Ohanafy. Answer based on 2 reviews Getting Started and Support ### What training and onboarding options does GoTab POS offer? GoTab POS provides in person training, live online sessions, webinars, documentation, and videos. These formats support guided setup, scheduled instruction, self-paced reference, and recorded learning materials for teams that need different ways to review product functions and onboarding steps. Answer based on 4 reviews Getting Started and Support ### What customer support options does GoTab POS offer, and how do users rate the experience? GoTab POS offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Users generally describe support as responsive, helpful, and easy to reach, with quick replies and useful live assistance. Some mention onboarding hiccups, limited documentation for newer features, and occasional workarounds for missing functionality. Answer based on 11 reviews Features and Usability ### How does GoTab POS affect staff and guest experience? GoTab POS improves daily operations for staff while making ordering and service easier for guests. Restaurant, brewery, and multi-concept teams often mention flexible workflows, quick training, and responsive support, especially during busy events. Some operators note a setup learning curve and more friction when onboarding complex delivery integrations or custom ticket formats. Answer based on 18 reviews Features and Usability ### How easy is GoTab POS for guests to order and pay? GoTab POS makes guest ordering and payment convenient through mobile tabs, QR ordering, and self-service options. Restaurants, food halls, and breweries value faster service, better order accuracy, and guest control over pacing. Some venues say guests need initial guidance, and internet dependence or occasional payment-device issues can create friction. Answer based on 18 reviews ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Sales Reports 4.6 (48) 77.08% of 48 reviewers that rated this feature as important or highly important Reports specific to sales analysis for trends and strategies Order Management 4.5 (36) 61.11% of 36 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases Payment Processing 4.2 (29) 62.07% of 29 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Electronic Payments 4.7 (25) 96.00% of 25 reviewers that rated this feature as important or highly important Electronically collect payments for goods or services Reporting & Statistics 4.4 (24) 87.50% of 24 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns For Restaurants 4.9 (20) 70.00% of 20 reviewers that rated this feature as important or highly important Serves restaurants GoTab POS 58 features Define levels of authorization for access to specific files or systems Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Pre-authorize credit cards to run the total charges that guests accumulate throughout their time at bars The ability to identify a barcode on or within an image or packaging Scan barcodes to ensure accurate pricing and label tracking Identify and track items using barcode tags or RFID (radio-frequency identification) tags Track employees' arrival and departure timings for payroll purposes Accept and process credit card transactions Record customer information, purchase history, and other notes Access previous interactions or concerns to maintain customer relationships Alter the layout and content of reports Track products that are for sale at a reduced price or part of coupon promotions Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc. Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Electronically collect payments for goods or services Designed for bars, clubs, nightclubs, etc. For breweries, wineries, cideries, and craft producers. Operate/access software on iPad Devices Serves restaurants Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Monitor product stock levels Track and manage inventory levels to maintain proper supply Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Allows users to view inventory and build a menu that's appropriate Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Access software remotely via mobile devices Clients can submit payments via mobile devices Manage and support multiple locations Ability of websites, web applications, or mobile applications to function without an active internet connection Tracks and processes online orders Manage and track customer orders for goods, investments, or any other purchases Accept, record, and reconcile financial transactions Accept and process customer payments for products or services using hardware and software Track and manage the profit margin between the cost of a product and its selling price. Tool used to determine accurate pricing and product eligibility for borrowers Present a catalog of inventory that customers can view Design, communicate, and distribute incentives to perform a specific action Create, send, and track purchase orders and their statuses Receive data and information in real time Active reporting of data and metrics Receive system updates as soon as any changes are made Upload, track, and submit receipts in a central database Store recipes, enable recipe modification, and generate data required for production records Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Use the built-in point of sale or POS integration to streamline administrative and accounting operations across restaurants For retailers Reports specific to sales analysis for trends and strategies Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. Generate separate bills for various meals and combos within a complete order Distribute a bill into multiple payers according to the proportion suggested by the payers Manage the buying, selling, and holding of stocks Assign waitstaff and coordinate the table services Set up connections to third-party platforms to improve business processes Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Get Advice We can help you find the software with the features you need. Features 4.5 (67) 4.5 Based on 67 reviews ## Pricing Value for money 4.7 (65) Value for money 4.7 (65) 4.7 Based on 65 reviews ## Integrations [ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ OpenTable](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/)[ 7shifts](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/)[ Fishbowl](https://www.capterra.com/p/123794/Fishbowl/)[ Tripleseat](https://www.capterra.com/p/118047/Tripleseat/)[ Klaviyo](https://www.capterra.com/p/156699/Klaviyo/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (67) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (67) 4.7 Based on 67 reviews ## User reviews Overall rating 4.7 Based on 67 reviews Filter by rating 5(53) 4(11) 3(2) 2(0) 1(1) Mentioned topic Sorted by most recent KM Kailey M. Marketing Manager Restaurants ### "5-stars for GoTab" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 29, 2026 Overall, my experience with GoTab POS is positive. I’d rate GoTab POS as 5-stars because it’s efficient, effective, and easy to use. Pros One of the aspects that I like the most about GoTab POS is how easy it is to train staff members how to use it. The screen layout is clean and clear, which makes it easy to navigate and allows staff members to ring in products quickly. The pricing and availability of products can be updated very quickly and take immediate effect, which is very important in a restaurant setting. Their customer support team is also very helpful and insightful. Cons The aspect that I like the least about GoTab POS is that product tags can sometimes be confusing to enter. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RB Rick B. Director of Hospitality Gambling & Casinos ### "Gotab, a good choice for your company!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 25, 2026 Gotab is a robust system, with very helpful customer support and agility in the team to make changes based on operational needs, they are a great company to work with. Pros the QR function with a great back-office is unmatched by any other system that I have worked with and demoed in the last years Cons There are always items to improve on, depending on how you use a system and to what capacity. Overall, very happy with the performance, the only item I would like to see developed is an all-in-one handheld for speedier processing of sales Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MG Max G. Senior Hospitality Operations Manager Gambling & Casinos ### "Santa Anita Park GoTab POS Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 24, 2026 Overall, our experience with GoTab has been very positive. The platform has performed well, and the customer support team has been responsive, knowledgeable, and consistently helpful whenever assistance has been needed. Pros GoTab offers exceptional flexibility and reliability, making it well-suited for a variety of service models and high-volume operations. Its adaptable platform allows us to efficiently manage everything from concessions and premium dining to special events, while providing the dependable performance needed during our busiest days. Cons We would like to see continued improvements in the hardware, particularly in terms of speed, durability, and overall performance. Enhancing the hardware experience would further improve operational efficiency and provide a smoother experience for both employees and guests. Switched from [Clover](https://www.capterra.com/p/226864/Clover/) We transitioned to GoTab during the COVID-19 pandemic to implement a contactless mobile ordering system. The platform allowed us to provide guests with a safer, more convenient ordering experience while maintaining efficient operations. Since then, we've continued to use GoTab because of its flexibility, reliability, and the operational benefits it provides beyond contactless ordering. Alternatives considered [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) Reasons for choosing GoTab POS GoTab fits our operation better than any other POS system we've evaluated. Its flexibility allows it to support our diverse service models, from full-service dining and concessions to premium hospitality and special events. The platform adapts well to our operational needs, making it easy for our team to manage high-volume events while maintaining efficiency and providing a great guest experience. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JM Jeremy M. Manager Restaurants ### "Gotab user for over 4 years" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 23, 2026 I have been with GoTab for some time now, and I have always enjoyed working with the team and the system. Great POS system! Pros GoTab has many versatile assets; they provide many new features, have great support, and offer transparent prices. Cons Can have slower functions for very quick service-oriented locations. Offline mode still has to be tested. Switched from [Aloha Cloud](https://www.capterra.com/p/254668/Aloha-Cloud/) Aloha was too restrictive in its use. It had better modifier options and offline mode but Gotab excels in everything else. Alternatives considered [TouchBistro](https://www.capterra.com/p/140677/TouchBistro/) [Toast POS](https://www.capterra.com/p/136301/Toast-POS/) Reasons for choosing GoTab POS I was able to talk with a manager of another restaurant that uses the product. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. KM Ken M. Ops Restaurants ### "GoTab Feedback " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 22, 2026 It hasn’t been completely smooth, but there’s always been someone there to make it right. People have made extensive trips and valiant efforts to work with our systems and processes. Pros My absolute favorite thing is the speed of the customer service. I know that I’m speaking to programmers and solution makers. Chris Moy is a great example of both. Cons The online takeout portal. Other point of sale systems will allow for suppression of modifiers, but this one does not. It is definitely not an out of the box solution and having to work with stream is annoying. Switched from [Aloha EPOS](https://www.capterra.com/p/178748/Aloha/) Customer service is terrible. It is an antiquated system that is definitely not cloud based. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. PS Paul S. General Manager Restaurants ### "Best POS system I've worked with in quite some time" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 18, 2026 Our account rep is incredible in providing support and working with the Devs to build better functionality based on our feedback. It handles large volumes of tabs and provides clear, easy to find sales data to help with our internal decision-making Pros It's ability to handle a large volume of guest tabs in a single day (up and exceeding 2,500 daily tabs). Our account rep is incredible in providing support and working with the Devs to build better functionality based on our feedback. Cons Every POS system has its quirks and GoTab is no different, but it fills our needs better than any other system on the market. Alternatives considered [Toast POS](https://www.capterra.com/p/136301/Toast-POS/) Reasons for choosing GoTab POS GoTab is the best fit for what we need for our operations Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor June 24, 2026 Paul, thank you for the kind words and for being a valued GoTab customer. So grateful to hear that we’re helping your team operate efficiently while giving you the reporting and visibility you need to make decisions with confidence. We're also glad to hear your account rep has been a strong partner. One of the things we care most about is listening to operators and turning their feedback into meaningful improvements, so it's great to know that collaboration has made a difference for your team. Thanks again for sharing your experience and for trusting GoTab. We're excited to continue growing and improving alongside you. AS Alex S. Chef Restaurants ### "Ten times better than Aryryved" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 18, 2026 As a back of the house guy it's great. It is the most user friendly KDS I have used since my time at Wendy's as a teenager. Pros How easy it is to use the KDS. Customer Service is very responsive in the chat box. GoTab manger app is very easy to use. Cons That I have to restart the GoTab boxes. Every Friday I walk upstairs and unplug the boxes and plug them back in before service. If I don't the printers stop working sometime over the weekend. Switched from [Arryved](https://www.capterra.com/p/200641/Arryved/) Arryved made us promises that they had no intention of keeping Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor June 24, 2026 Alex, thanks for the great review. Hearing from you that our KDS is one of the most user-friendly systems you've worked with means a lot. As for the weekly box restart, we appreciate the honest feedback—that's definitely the kind of thing we want to keep improving so it's one less task on your Friday checklist. We're grateful you gave GoTab a chance and are thrilled it's been a better fit for your operation. MS Michael S. Owner Restaurants ### "GoTab POS is very user friendly" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 17, 2026 Go Tab was is very user friendly. We did not have a background in the food service industry but we able to quickly use the system. We set up various menus, figured out were orders would be displayed, mapped out tables and set up accounting software. The POS is easy to figure out when something new pops up and we can figure it out without calling support for help. Pros Very easy to set up the system with GoTab virtual assistance. I'm not a technical person but had no problems with the set up. The on going customer service was excellent and our rep \[sensitive content hidden\] would reach out on her own to make sure things were working and if we had questions. The daily and weekly recaps are quick easy messages to cover in the morning. Cons The virtual system set up and training was great but I think in person training is always more helpful. Alternatives considered [Toast POS](https://www.capterra.com/p/136301/Toast-POS/) Reasons for choosing GoTab POS We had people tell us that GoTab was the best option for a self-pour style bar Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. CR Carli R. Director of Training and Hospitality Restaurants ### "Shout out to \[sensitive content hidden\]- Give him a raise " 4.0 Overall Rating 4.0 4.0 Ease of Use 2.0 2.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 5/10 June 15, 2026 I wasn't a huge fan at first, mostly because the system felt over complicated and a bit messy, and we experienced a lot of small issues that didn't have a great solve. But getting a dedicated GoTab rep has made all the difference. Shout out to \[sensitive content hidden\]! Pros The GoTab team is always open to diving into the issues we experience and helps create solves based on what we need. Cons sometimes the user workflow can be clunky or overcomplicated - for example: user set up on the manager dashboard takes multiple steps to provide the correct permissions and house account access. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor June 24, 2026 Carli, thank you for the honest feedback—and for the shout out to your dedicated GoTab rep. We'll make sure the recognition gets passed along. We appreciate you sticking with us, especially through some of the challenges you experienced early on. Hearing that having a dedicated partner has made such a difference means a lot, because that's exactly the kind of relationship we strive to build with our customers. We also appreciate the feedback on user setup, permissions, and house account management. Those are areas we're actively working to improve, with a focus on reducing complexity and making common administrative tasks more intuitive. Thank you again for your partnership and for helping us make the platform better. Feedback like yours plays a big role in shaping where we go next. BG Bill G. Owner Restaurants ### "GO GoTab Go " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 12, 2026 Overall I give GoTab a 5 star rating. Great customer service and great product. Naturally when installing a system for 631 seats you will have some bugs, but they killed them all and suddenly! Pros The POS is so much easier for our staff to use, and GoTab really helped us with the cost of the conversion from our previous POS. The Onboarding staff, \[sensitive content hidden\]was always available for every question and even called to check on us when we didn't ask for help. That is highly unusual in this POS market. And we love our handhelds that are about the size of an Iphone! Cons Switching systems while in business is always hard. But GoTab really scheduled it seamlessly - we were up and running just as they said we would be. Switched from [Clover](https://www.capterra.com/p/226864/Clover/) Clover was not a good fit for our business. Alternatives considered [Aloha Cloud](https://www.capterra.com/p/254668/Aloha-Cloud/) Reasons for choosing GoTab POS Better fit for our business and we felt like customer service was going to be better. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor June 16, 2026 Thank you for the stellar review and for trusting GoTab with such an important transition! Transitioning a 631-seat operation to a new POS system is no small undertaking, and we're grateful to hear that our onboarding team helped make the process as seamless as possible. Providing responsive, proactive support is something we take great pride in, so it's especially rewarding to know that our team was there when you needed them. We're also glad your staff has found the platform intuitive and that the handheld devices have helped improve day-to-day operations. We appreciate your partnership and look forward to continuing to support your team as your business grows. [View all Reviews](https://www.capterra.com/p/215393/GoTab-POS/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Restroworks vs GoTab POS](https://www.capterra.com/compare/142877-215393/Restroworks-vs-GoTab-POS) [Toast POS vs GoTab POS](https://www.capterra.com/compare/136301-215393/Toast-POS-vs-GoTab-POS)