--- title: "Digital Air Strike Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Digital Air Strike Software - reviews, pricing plans, popular comparisons to other Survey products and more." source_url: "https://www.capterra.com/p/215412/Social-Logix/" page_type: "product" language: "en" --- # Digital Air Strike Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 24, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Digital Air Strike ## What is Digital Air Strike? Digital Air Strike is the leading consumer engagement technology company helping 7,000+ businesses increase consumer response and conversions in digital and social media environments. A pioneer in digital lead response, social media technology, and online reputation management, Digital Air Strike deploys industry-specific software and managed service platforms to monitor, engage, improve, and manage consumer interactions for businesses in the U.S, Canada, and 33 additional countries. ## What is Digital Air Strike used for? [Reputation Management](https://www.capterra.com/reputation-management-software/)[Customer Engagement](https://www.capterra.com/customer-engagement-software/)[Review Management](https://www.capterra.com/review-management-software/) Top alternative Featured Overall rating Based on 10 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Digital Air Strike?[Manage this product listing](https://www.g2.com/products/digital-air-strike/claim_requests/new?auto=true) ## Digital Air Strike Overview Updated September 2026 AI summary Digital Air Strike offers enterprises and midsize organizations tools for managing customer engagement, satisfaction, and reputation across multiple channels. Featuring a survey builder, customizable templates, feedback management, and analytics, it supports customer communications and review management. Optional capabilities include customer segmentation and mobile surveys, and it is accessible via web and mobile platforms, including iOS and Android devices. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Digital Air Strike 4.5 (10) VS. [4.7 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (10) Ease Of Use 4.7 (707) Value For Money 4.7 (10) Value For Money 4.5 (619) Customer Service 4.7 (10) Customer Service 4.6 (654) ## Digital Air Strike alternatives [Yotpo](https://www.capterra.com/p/144389/Yotpo/) [4.5 (377)](https://www.capterra.com/p/144389/Yotpo/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/144389/Yotpo/) Highest Rated [ReviewInc](https://www.capterra.com/p/141023/ReviewInc/) [4.8 (35)](https://www.capterra.com/p/141023/ReviewInc/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/141023/ReviewInc/) [Thryv](https://www.capterra.com/p/156926/Thryv/) [4.2 (538)](https://www.capterra.com/p/156926/Thryv/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/156926/Thryv/) [Alchemer](https://www.capterra.com/p/72549/Alchemer/) [4.5 (393)](https://www.capterra.com/p/72549/Alchemer/reviews/) Starting price $55.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/72549/Alchemer/) ## FAQs about Digital Air Strike Overview ### Which roles and teams benefit most from Digital Air Strike? Digital Air Strike is most used by dealership leaders, marketing and eCommerce teams, and internet sales managers who need to strengthen online reputation, social engagement, and lead response. IT managers support implementation and integrations, while executives and general managers use performance insights to guide customer acquisition and digital strategy. Answer based on 10 reviews Overview ### What company size and specific industries is Digital Air Strike built for? Digital Air Strike is designed for businesses of all sizes and across all industries that want to attract, convert, and retain more customers. It is suitable for companies seeking consumer engagement and digital retailing tools, rather than being limited to a single sector or market segment. Features and Usability ### What are the key features of Digital Air Strike? Digital Air Strike offers performance metrics, reporting/analytics, and dashboard views for tracking campaign results. It also includes automated publishing, post scheduling, and multi-channel campaigns, plus live chat, chat/messaging, autoresponders, response management, review monitoring, and review requests for customer engagement and communication management. Getting Started and Support ### What training and onboarding options does Digital Air Strike offer? Digital Air Strike provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars cover product education for groups, and documentation and videos offer reference material for self-paced learning and review. Getting Started and Support ### What customer support options does Digital Air Strike offer? Digital Air Strike provides email/help desk, FAQ/forum, phone support, and chat. These channels give users several ways to get help with account or product questions. No reviewer feedback about support quality is available, so no conclusions can be drawn about response times, helpfulness, or common frustrations. ## Features AI summary Based on 10,704 Survey reviews Capterra reviewers highlight these as the features buyers value most when choosing survey software: - **Customizable Questions** (**55%** of reviewers rated this feature as critical) - **Surveys & Feedback** (**56%**) - **Survey Builder** (**53%**) Digital Air Strike includes **Survey Builder**, which gives teams a way to create and manage survey workflows more efficiently. However, it does not offer **Customizable Questions** or **Surveys & Feedback**. Instead, it provides **Reporting/Analytics** (**45%**), which can still help businesses track responses, review trends, and turn survey data into useful insights, helping teams make better decisions based on customer input. Reporting/Analytics 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Post Scheduling 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Schedules specific times for content to appear on social media platforms, blogs, websites etc. Response Management 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Planning and managing of resources and procedures to mitigate the impact of events and incidents Review Monitoring 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Automatically monitor and receive alerts for any new online reviews Review Notification 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Notifies a business when a review is left Review Request 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Allows businesses to request reviews from their customers Digital Air Strike 49 features ### All Features - Automated Publishing: Establish rules for automatic propagation of social media posts across one or more channels - Autoresponders: Create and automatically send premade copy in response to customer messages - Batch Communications: Send messages, notifications, or documents to an entire customer base at the same time - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Canned Responses: Shortcuts for inputting frequently used messages - Chat/Messaging: Communicate using direct chat or messages within the system - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Complaint Monitoring: Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction - Contact Management: Manage, organize, and store contact information - Content Creation: The ability to create unique content - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Conversion Tracking: Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads - Customer Engagement: Initiate interactions with customers by proactively starting conversations or providing informational content - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - Keyword Filtering: Monitor and collect information from social media based on specific keywords - Knowledge Management: Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills - Live Chat: Ability to chat online in real time - Mobile Access: Access software remotely via mobile devices - Mobile Survey: Distribute a survey via mobile devices - Multi-Account Management: Manage and post content across multiple social media accounts and platforms simultaneously - Multi-Channel Campaigns: Allows for businesses to run a variety of different campaigns across different channels - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Channel Data Collection: Collect information from multiple sources - Multi-Channel Distribution: Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers - Negative Feedback Management: Identify, track, and respond to negative feedback - Offline Form: Form to collect visitor contact information when live chat isn't available - On-Demand Communications: Generate personalized communications upon request to meet customer needs - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Personalization: Adjust communications based on previous interactions or personal preferences - Post Scheduling: Schedules specific times for content to appear on social media platforms, blogs, websites etc. - Proactive Chat: Copy on the page or chat window encouraging the user to engage with the chat option - Real-time Consumer-facing Chat: Engage in direct, instant messaging with consumers - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Response Management: Planning and managing of resources and procedures to mitigate the impact of events and incidents - Review Monitoring: Automatically monitor and receive alerts for any new online reviews - Review Notification: Notifies a business when a review is left - Review Request: Allows businesses to request reviews from their customers - Social Media Monitoring: Track activity on sites such as Facebook, Twitter, Instagram, etc. - Social Sharing: Allows businesses to share their videos on social media. - Survey Builder: Create and manage surveys - Survey/Poll Management: Create and administer polls and surveys - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Transcripts/Chat History: View messages sent by both parties during the chat conversation - Video Support: Supports various video file formats --- Get Advice We can help you find the software with the features you need. Features 4.6 (10) 4.6 Based on 10 reviews ## Pricing Value for money 4.7 (10) ### Starting price Free trial not available Value for money 4.7 (10) 4.7 Based on 10 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (10) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (10) 4.7 Based on 10 reviews ## User reviews Overall rating 4.5 Based on 10 reviews Filter by rating 5(6) 4(3) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent TL Timothy L. Digital Director Automotive ### "Great help " 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 September 18, 2023 Pros Great tool for helping build reputation as well as alert of bad experiences before they are able to get out of hand. Cons Cost was higher then alot of tools and did not like the social posting. Switched from [Reputation](https://www.capterra.com/p/167624/Reputation-com/) looking for a better product at a cost savings Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. HJ Hunter J. Sales Manager Automotive ### "DeSoto Auto Sales Review for Digital Airstrike" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 24, 2021 Excellent Pros DAS responds to questions and comments on social media Cons Nothing so far! Digital Airstrike has been extremely helpful Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor March 10, 2021 Thank you Hunter for the great review. We appreciate your partnership with Digital Air Strike! RM Ryan M. IT Manager Automotive ### "Hitting the Mark in Digital MARKeting. " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 24, 2021 We are solving how to be a part of this new Digital Retail environment, considering we've done print for so long this is something still new to us. The people and software that Digital Air Strike offer us makes it easy to put out fires, metaphorically, and solve problems while still letting us focus on our customers. Pros It takes some of the pressure off of us to focus on figuring out Digital Marketing. Instead of us having to work our way through and make contracts, Digital Air Strike gives us the data and assists in Social Media platforms where necessary. In a fun and comfortable digital environment. Cons The packages, it's hard to know what we get and what is available. The packages sometimes overlap, and while we think we got something it's not always clear as to what is available to us. Though other than that, it is straightforward and intuitive to use. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor March 10, 2021 Thank you Ryan for the great and helpful review! We appreciate you taking the time and providing us with valuable feedback! MW Mitchell W. Marketing Manager Automotive ### "Your Mileage may vary" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 February 24, 2021 Pros the idea and theory behind the reputation management and social media is good. Also, review surge thing to get more reviews is good Cons However, it just didn't do anything for us. the social media didn't attract anything and was boring and basic and corporate looking; no engagement. The review surge didn't gain reviews like we thought. And the review notifications are good, but we already get those anyways. Also, we would have our account manager changed monthly, high turnover or reassigned? It lacked consistency and their communication among the company didn't seem the best. Reasons for choosing Digital Air Strike price seemed decent and the review request feature seemed neat. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor February 26, 2021 Thank you Mitchell for taking the time to write a review and providing valuable feedback. We are disappointed that your experience was far from what we provide to more than 7,000 businesses every day and would appreciate an opportunity to talk to you further about your experience. EP erc P. manager Retail ### "great product " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 24, 2021 they product keeps us compliant Pros this product keeps us compliant with our manufacturer Cons notifications are delayed when you get a lead or reply Reasons for choosing Digital Air Strike they product keeps us compliant only product that I know of that does this. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor February 26, 2021 Eric, thank you for taking the time to write a review and provide us with valuable and actionable feedback! WS william S. Dealer Automotive ### "My experience wit digital airstrike" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 18, 2021 good experience Pros ease of use and responsiveness of software Cons I have no negative issues or eaters with its use Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor February 26, 2021 Thank you, William, for the great review. We appreciate your partnership! JM Juan M. Internet/Fleer Director Automotive ### "5 Star Coordinator " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 18, 2021 Pros The fact it allows to correct possible customer problems before it’s too late Cons Every now and then a review reply takes more than a day Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor February 26, 2021 Thanks, Juan for taking the time to write a great review and provide us with some helpful feedback! AN Anonymous User Director of Marketing and eCommerc Automotive ### "Good automation and lead handling product stack" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 February 5, 2021 Good experience with team and tools. Pros Ability to customize and integrate various features to automate repetitive tasks. Cons Customization of some of the tools can be tedious and even buggy in terms of integration, but it's necessary to go through the steps of configuration. Alternatives considered [Gubagoo](https://www.capterra.com/p/178750/ChatSmart/) Reasons for choosing Digital Air Strike DAS has additional products that integrate with our tech stack and their own tools to offer additional benefits. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DS Don S. VP of eCommerce Consumer Services ### "Quality Service & Products" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 4, 2021 Always a great experience working with their team. They keep me up to date on their current and future product offerings. Pros This software and company help us covert customers and provide quality brand recognition. Cons Nothing to dislike about this software. Anytime we have specific requests, their team jumps on it. Switched from [Reputation](https://www.capterra.com/p/167624/Reputation-com/) I get more personalized account management from a team that cares. Alternatives considered [Gubagoo](https://www.capterra.com/p/178750/ChatSmart/) Reasons for choosing Digital Air Strike Better pricing and the option to customize to my business needs Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor February 26, 2021 Thank you, Don, for the great review. We appreciate you taking the time to provide such great feedback. Our team is always here to support your business. GK Greg K. Internet Director Automotive ### "More than just Reputation Management " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 4, 2021 Extremely positive, they are actively helping us find solutions to problems we face daily. Pros The option to set it up and let the DAS team handle everything. They promptly reach out whenever I or anyone at the dealership needs to get involved. Cons Set up is a bit complication but their team handles most of that. I am not a big fan of how they package products together instead of offering an a la carte option. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor February 26, 2021 Greg, thank you for taking the time to write a great review and give us some helpful feedback. We look forward to continuing to work with you and deliver great results! [View all Reviews](https://www.capterra.com/p/215412/Social-Logix/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.