# Digital Air Strike Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Digital Air Strike Software - reviews, pricing plans, popular comparisons to other Survey products and more.

Source: https://www.capterra.com/p/215412/Social-Logix

---

# 

 Digital Air Strike Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Digital Air Strike

## What is Digital Air Strike?

Digital Air Strike is the leading consumer engagement technology company helping 7,000+ businesses increase consumer response and conversions in digital and social media environments. A pioneer in digital lead response, social media technology, and online reputation management, Digital Air Strike deploys industry-specific software and managed service platforms to monitor, engage, improve, and manage consumer interactions for businesses in the U.S, Canada, and 33 additional countries.

## What is Digital Air Strike used for?

[Reputation Management](https://www.capterra.com/reputation-management-software/)[Customer Engagement](https://www.capterra.com/customer-engagement-software/)[Review Management](https://www.capterra.com/review-management-software/)

Top alternative

Featured

Overall rating

Based on 10 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Digital Air Strike?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://digitalairstrike.com&name=Digital Air Strike)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Digital Air Strike

4.5 (10)

VS.

[4.7 (701)](https://www.capterra.com/p/152997/BirdEye/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (10)

Ease Of Use

4.7 (701)

Value For Money

4.7 (10)

Value For Money

4.5 (614)

Customer Service

4.7 (10)

Customer Service

4.6 (649)

## Digital Air Strike alternatives

Highest Rated

[4.8 (35)](https://www.capterra.com/p/141023/ReviewInc/reviews/)

Starting price

Contact vendor for pricing

[4.3 (666)](https://www.capterra.com/p/141842/Weave/reviews/)

Starting price

Contact vendor for pricing

[4.6 (99)](https://www.capterra.com/p/132914/Survicate/reviews/)

Starting price

Contact vendor for pricing

[4.6 (41)](https://www.capterra.com/p/239159/GatherUp/reviews/)

Starting price

$99.00

Per User, Per Month

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Post Scheduling

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Schedules specific times for content to appear on social media platforms, blogs, websites etc.

Reporting/Analytics

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Response Management

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Planning and managing of resources and procedures to mitigate the impact of events and incidents

Review Monitoring

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Automatically monitor and receive alerts for any new online reviews

Review Notification

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Notifies a business when a review is left

Review Request

3.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Allows businesses to request reviews from their customers

Digital Air Strike 49 features

Establish rules for automatic propagation of social media posts across one or more channels

Create and automatically send premade copy in response to customer messages

Send messages, notifications, or documents to an entire customer base at the same time

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Shortcuts for inputting frequently used messages

Communicate using direct chat or messages within the system

Manage and track all internal and external communication conducted via calls, email, text, or chat

Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction

Manage, organize, and store contact information

The ability to create unique content

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads

Initiate interactions with customers by proactively starting conversations or providing informational content

Process of dividing customers into groups based on common characteristics

Add customized logos and colors to align with company branding

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Monitor and collect information from social media based on specific keywords

Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills

Ability to chat online in real time

Access software remotely via mobile devices

Distribute a survey via mobile devices

Manage and post content across multiple social media accounts and platforms simultaneously

Allows for businesses to run a variety of different campaigns across different channels

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Collect information from multiple sources

Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers

Identify, track, and respond to negative feedback

Form to collect visitor contact information when live chat isn't available

Generate personalized communications upon request to meet customer needs

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Adjust communications based on previous interactions or personal preferences

Schedules specific times for content to appear on social media platforms, blogs, websites etc.

Copy on the page or chat window encouraging the user to engage with the chat option

Engage in direct, instant messaging with consumers

Notifications that are delivered to users as soon as an event occurs

View and track pertinent metrics to find patterns and gain insights from data

Planning and managing of resources and procedures to mitigate the impact of events and incidents

Automatically monitor and receive alerts for any new online reviews

Notifies a business when a review is left

Allows businesses to request reviews from their customers

Track activity on sites such as Facebook, Twitter, Instagram, etc.

Allows businesses to share their videos on social media.

Create and manage surveys

Create and administer polls and surveys

Create, save, and re-purpose templates for emails, forms, etc.

View messages sent by both parties during the chat conversation

Supports various video file formats

Get Advice

We can help you find the software with the features you need.

Features

4.6 (10)

4.6

Based on 10 reviews

## Pricing

Value for money

4.7 (10)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.7 (10)

4.7

Based on 10 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (10)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (10)

4.7

Based on 10 reviews

## User reviews

Overall rating

4.5

Based on 10 reviews

Filter by rating

5(6)

4(3)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

TL

Timothy L.

Digital Director

Automotive

### "Great help "

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

September 18, 2023

Pros

Great tool for helping build reputation as well as alert of bad experiences before they are able to get out of hand.

Cons

Cost was higher then alot of tools and did not like the social posting.

Switched from

[Reputation](https://www.capterra.com/p/167624/Reputation-com/)

looking for a better product at a cost savings

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

HJ

Hunter J.

Sales Manager

Automotive

### "DeSoto Auto Sales Review for Digital Airstrike"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 24, 2021

Excellent

Pros

DAS responds to questions and comments on social media

Cons

Nothing so far! Digital Airstrike has been extremely helpful

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 10, 2021

Thank you Hunter for the great review. We appreciate your partnership with Digital Air Strike!

RM

Ryan M.

IT Manager

Automotive

### "Hitting the Mark in Digital MARKeting. "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

February 24, 2021

We are solving how to be a part of this new Digital Retail environment, considering we've done print for so long this is something still new to us. The people and software that Digital Air Strike offer us makes it easy to put out fires, metaphorically, and solve problems while still letting us focus on our customers.

Pros

It takes some of the pressure off of us to focus on figuring out Digital Marketing. Instead of us having to work our way through and make contracts, Digital Air Strike gives us the data and assists in Social Media platforms where necessary. In a fun and comfortable digital environment.

Cons

The packages, it's hard to know what we get and what is available. The packages sometimes overlap, and while we think we got something it's not always clear as to what is available to us. Though other than that, it is straightforward and intuitive to use.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 10, 2021

Thank you Ryan for the great and helpful review! We appreciate you taking the time and providing us with valuable feedback!

MW

Mitchell W.

Marketing Manager

Automotive

### "Your Mileage may vary"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

February 24, 2021

Pros

the idea and theory behind the reputation management and social media is good. Also, review surge thing to get more reviews is good

Cons

However, it just didn't do anything for us. the social media didn't attract anything and was boring and basic and corporate looking; no engagement. The review surge didn't gain reviews like we thought. And the review notifications are good, but we already get those anyways. Also, we would have our account manager changed monthly, high turnover or reassigned? It lacked consistency and their communication among the company didn't seem the best.

Reasons for choosing Digital Air Strike

price seemed decent and the review request feature seemed neat.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 26, 2021

Thank you Mitchell for taking the time to write a review and providing valuable feedback. We are disappointed that your experience was far from what we provide to more than 7,000 businesses every day and would appreciate an opportunity to talk to you further about your experience.

EP

erc p.

manager

Retail

### "great product "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 24, 2021

they product keeps us compliant

Pros

this product keeps us compliant with our manufacturer

Cons

notifications are delayed when you get a lead or reply

Reasons for choosing Digital Air Strike

they product keeps us compliant only product that I know of that does this.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 26, 2021

Eric, thank you for taking the time to write a review and provide us with valuable and actionable feedback!

WS

william S.

Dealer

Automotive

### "My experience wit digital airstrike"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 18, 2021

good experience

Pros

ease of use and responsiveness of software

Cons

I have no negative issues or eaters with its use

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 26, 2021

Thank you, William, for the great review. We appreciate your partnership!

JM

Juan M.

Internet/Fleer Director

Automotive

### "5 Star Coordinator "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 18, 2021

Pros

The fact it allows to correct possible customer problems before it’s too late

Cons

Every now and then a review reply takes more than a day

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 26, 2021

Thanks, Juan for taking the time to write a great review and provide us with some helpful feedback!

AU

Anonymous User

Director of Marketing and eCommerc

Automotive

### "Good automation and lead handling product stack"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

February 5, 2021

Good experience with team and tools.

Pros

Ability to customize and integrate various features to automate repetitive tasks.

Cons

Customization of some of the tools can be tedious and even buggy in terms of integration, but it's necessary to go through the steps of configuration.

Alternatives considered

[Gubagoo](https://www.capterra.com/p/178750/ChatSmart/)

Reasons for choosing Digital Air Strike

DAS has additional products that integrate with our tech stack and their own tools to offer additional benefits.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DS

Don S.

VP of eCommerce

Consumer Services

### "Quality Service & Products"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 4, 2021

Always a great experience working with their team. They keep me up to date on their current and future product offerings.

Pros

This software and company help us covert customers and provide quality brand recognition.

Cons

Nothing to dislike about this software. Anytime we have specific requests, their team jumps on it.

Switched from

[Reputation](https://www.capterra.com/p/167624/Reputation-com/)

I get more personalized account management from a team that cares.

Alternatives considered

[Gubagoo](https://www.capterra.com/p/178750/ChatSmart/)

Reasons for choosing Digital Air Strike

Better pricing and the option to customize to my business needs

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 26, 2021

Thank you, Don, for the great review. We appreciate you taking the time to provide such great feedback. Our team is always here to support your business.

GK

Greg K.

Internet Director

Automotive

### "More than just Reputation Management "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 4, 2021

Extremely positive, they are actively helping us find solutions to problems we face daily.

Pros

The option to set it up and let the DAS team handle everything. They promptly reach out whenever I or anyone at the dealership needs to get involved.

Cons

Set up is a bit complication but their team handles most of that. I am not a big fan of how they package products together instead of offering an a la carte option.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 26, 2021

Greg, thank you for taking the time to write a great review and give us some helpful feedback. We look forward to continuing to work with you and deliver great results!

[View all Reviews](https://www.capterra.com/p/215412/Social-Logix/reviews/)

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)