--- title: "RoomCloud Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about RoomCloud Software - reviews, pricing plans, popular comparisons to other Reservations products and more." source_url: "https://www.capterra.com/p/215415/RoomCloud/" page_type: "product" language: "en" --- # RoomCloud Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 15, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) RoomCloud ## What is RoomCloud? RoomCloud offers software for online distribution and direct sales. With the channel manager, inventory and portals are updated via web 24/7 on 400+ portals, avoiding the risk of overbooking. Increase direct bookings and sell on Google, TripAdvisor and Trivago with our certified booking engine. The dashboard will show you in a simple but accurate way your performance and your competitors' to help you take better decisions. Try our 30-day FREE demo! ## What is RoomCloud used for? [Channel Management](https://www.capterra.com/channel-management-software/)[Reservations](https://www.capterra.com/reservations-software/)[Hotel Channel Management](https://www.capterra.com/hotel-channel-management-software/) Recognitions Best ease of use Top alternative Featured Overall rating Based on 30 user reviews Reviews sentiment Positive 90% Neutral 0% Negative 10% Starting price $300 Per User, Per Year Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... - Channel Management / 2026 - Hotel Channel Management / 2026 - Reservations / 2026 Our "Best of" badge program showcases products with the highest ratings... - Channel Management / 2026 - Hotel Channel Management / 2026 - Reservations / 2026 Do you work for RoomCloud?[Manage this product listing](https://www.g2.com/products/roomcloud/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### RoomCloud 4.5 (30) VS. [4.8 (1,623)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting Price $300 Per User, Per Year Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (30) Ease Of Use 4.6 (1,623) Value For Money 4.5 (30) Value For Money 4.6 (1,549) Customer Service 4.5 (29) Customer Service 4.7 (1,591) ## RoomCloud alternatives [4.5 (1,311)](https://www.capterra.com/p/131924/Lodgify/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.3 (349)](https://www.capterra.com/p/158839/Cloudbeds/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.4 (485)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting price $23.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.7 (548)](https://www.capterra.com/p/169863/Your-Porter-App/reviews/) Starting price $16.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/215415/RoomCloud/alternatives/) ## FAQs about RoomCloud Overview ### Which roles and teams benefit most from RoomCloud? RoomCloud is most used by hotel managers, property owners, directors, and booking or sales teams that need to centralize reservations, rates, and channel distribution. Hospitality leaders use it to improve occupancy and revenue control, while front-office and commercial staff rely on it to streamline availability updates and booking operations. Answer based on 30 reviews Overview ### What company size and industries is RoomCloud built for? RoomCloud is built mainly for small hospitality businesses, with 97% of reviewers from small businesses and 83% from Hospitality. It supports hotels, hostels, B&Bs, vacation rentals, apartments, and campings, with additional use in Leisure, Travel & Tourism at 13%, often for channel management. Answer based on 30 reviews Features and Usability ### What are the key features of RoomCloud? RoomCloud offers channel management and multi-channel sync for updating inventory across booking sites, along with online booking, reservations management, and room booking. It also includes dynamic pricing, restriction management, payment processing, reporting/analytics, and promotions management for controlling rates, tracking performance, and handling reservation rules. ## Features AI summary Based on 5,388 Reservations reviews Capterra reviewers highlight these as the features buyers value most when choosing reservations software: - **Online Booking** (**65%** of reviewers rated this feature as critical) - **Booking Management** (**60%**) - **Calendar Management** (**56%**) RoomCloud supports **Online Booking**, which covers one of the top priorities for reservations buyers. However, it does not include **Booking Management** or **Calendar Management**. Instead, the product offers other relevant features such as **Payment Processing** (**51%**), **Customer Support** (**46%**), and **Mobile Access** (**45%**). These features can help businesses handle transactions, respond to guest needs, and manage reservation activity on the go, helping teams maintain service quality and keep daily operations organized. Online Booking 4.2 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Payment Processing 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Customer Support 3.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Provide online support for your customers through live chat or help desk functionality Dynamic Pricing 5.0 (14) 92.86% of 14 reviewers that rated this feature as important or highly important Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc. Inventory Control 5.0 (12) 91.67% of 12 reviewers that rated this feature as important or highly important Monitor product stock levels Channel Analytics 4.7 (10) 90.00% of 10 reviewers that rated this feature as important or highly important Analyze and track performance of channels RoomCloud 18 features ### All Features - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Channel Analytics: Analyze and track performance of channels - Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance - Customer Support: Provide online support for your customers through live chat or help desk functionality - Dynamic Pricing: Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc. - Group Reservations: The ability to reserve times in groups. - Inventory Control: Monitor product stock levels - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Mobile Access: Access software remotely via mobile devices - Multi-Channel Sync: Ability to see leads received from various distribution channels in one place - Online Booking: Book meetings and appointments through a website or digital platform - Payment Processing: Accept, record, and reconcile financial transactions - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Restriction Management: Establish limitations based on certain conditions - Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held - Room Inventory: Manage hotel room inventory on multiple channel partner sites to prevent overbooking --- Get Advice We can help you find the software with the features you need. Features 4.3 (30) 4.3 Based on 30 reviews ## Pricing Value for money 4.5 (30) Free Trial Basic $300.00 Per User,Per Year Value for money 4.5 (30) 4.5 Based on 30 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (29) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (29) 4.5 Based on 29 reviews ## User reviews Overall rating 4.5 Based on 30 reviews Filter by rating 5(23) 4(4) 3(0) 2(1) 1(2) Mentioned topic Sorted by most recent DR Daniel R. General Manager Hospitality ### "Great product and team" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 13, 2025 Pros Room Cloud’s Channel Manager is an excellent, highly reliable product that is constantly evolving. We have been working with them since 2011 and have always enjoyed the full collaboration of their team, both commercially and in terms of support, which is essential for us as users. Daniel Romero Managing Director Life Apartments Cons Nothing, absolutely delighted. Highly recommended Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. FB Federica B. Manager Hospitality ### "ROOM CLOUD - trustworthy assistance" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 7, 2025 Guest service is always helpful, also available on the phone when needed Pros Trustworthy guest service, very prepared for quick resolution Cons Nothing particular, good service during the years. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. GD Gianrico D. Sales Manager Hospitality ### "A great help for hotel's revenue" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 April 2, 2025 We have been using RoomCloud for many years for our hotel, for managing the hotel's rates and availability. It's an excellent tool for monitoring and optimizing online sales. Very simple, especially for configuring new channels, and it also provides interesting reports. Pros The software allows simple usage of its features Cons The support should be faster. Sometimes when we open a ticket we wait also more than one day and it's not possible to receive a phone assistance. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. MB MARIO B. DIRECTOR Hospitality ### "PROFESSIONALITA'" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 31, 2025 Pros \[nascosto contenuto sensibile\] è stata molto cordiale e professionale Cons Non ci sono mai stati particolari problemi con il channel manager Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. DS Dante S. Titolare Leisure, Travel & Tourism ### "Ottimo prodotto" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 24, 2025 Pros La disponibilità del personale addetto e la semplicità nell usare il channel!! Cons Nulla da segnalare,forse con l aggiunta di un pms sarebbe il top! Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. VR Victoria R. Reservations Supervisor Hospitality ### "Best customer service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 24, 2025 Overall, our experience is very satisfactory; it covers all the needs of our company in terms of online distribution. Pros Their hotel service. They listen to our suggestions and quickly resolve any issues. Cons I would grant more permissions to advanced users and improve the portal rules. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. GM Gabriel M. JEFE DE VENTAS Hospitality ### "Roomccloud es mi chanell" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 18, 2025 Trabajo desde hace mas de una década y no tengo ninguna intención en cambiar de Channel. Pros Estoy trabajando con Room Cloud mar de diez años y por su profesionaldad, rapidez y eficacia en resolver cualquier tipo de problemas estos super encantados Cons Hasta la fecha no tengo ninguna queje destacable. Switched from [RateTiger](https://www.capterra.com/p/106890/RateTiger/) Por la lentitud problemas de comunicación con calanes, eficacia y precio Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. FD francesco D. Albergatore Hospitality ### "mai troppo tardi!!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 18, 2025 Da albergatore esecutivo sono a ringraziare per l'ottimo servizio e per la disponibilità e professionalità che ho avuto modo di verificare nel corso degli anni (oltre 10 anni). Grazie e continuate così!! Pros affidabilità e concretezza unitamente al buon costo Cons nulla - il personale e l'operatività sono la marcia in piuù Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. OB Olga B. Product Manager Hospitality ### "Great tool and support Team" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 17, 2025 At Soho Boutique Hotels, we've been working with RoomCloud as our channel manager since we started 10 years ago. Our experience with them has been unbeatable: an efficient and intuitive tool, and above all, excellent customer service. Thank you for your continued support, and we look forward to continuing to grow together for many years to come. Pros Great revenue management tool, very intuitive and great human team behind the scene Cons I have no complains about our collaboration Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. AC Andrea C. Manager Hospitality ### "The Hotel's best ally" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 17, 2025 Pros simplicity and functionality, excellent connectivity and assistance always ready to help you. Cons I honestly can't find any flaws in how roomcloud works Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. [View all Reviews](https://www.capterra.com/p/215415/RoomCloud/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Hostaway vs RoomCloud](https://www.capterra.com/compare/152433-215415/Hostaway-vs-RoomCloud)