--- title: "RoomCloud Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about RoomCloud Software - reviews, pricing plans, popular comparisons to other Reservations products and more." source_url: "https://www.capterra.com/p/215415/RoomCloud/" page_type: "product" language: "en" publication_date: "2026-09-29" --- # RoomCloud Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 29, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) RoomCloud ## What is RoomCloud? RoomCloud offers software for online distribution and direct sales. With the channel manager, inventory and portals are updated via web 24/7 on 400+ portals, avoiding the risk of overbooking. Increase direct bookings and sell on Google, TripAdvisor and Trivago with our certified booking engine. The dashboard will show you in a simple but accurate way your performance and your competitors' to help you take better decisions. Try our 30-day FREE demo! ## What is RoomCloud used for? [Channel Management](https://www.capterra.com/channel-management-software/)[Reservations](https://www.capterra.com/reservations-software/)[Hotel Channel Management](https://www.capterra.com/hotel-channel-management-software/) Recognitions Best ease of use Top alternative Featured Overall rating Based on 30 user reviews Reviews sentiment Positive 90% Neutral 0% Negative 10% Starting price $300 Per User, Per Year Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... - Channel Management / 2026 - Hotel Channel Management / 2026 - Reservations / 2026 Our "Best of" badge program showcases products with the highest ratings... - Channel Management / 2026 - Hotel Channel Management / 2026 - Reservations / 2026 Do you work for RoomCloud?[Manage this product listing](https://www.g2.com/products/roomcloud/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### RoomCloud 4.5 (30) VS. [4.8 (1,626)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting Price $300 Per User, Per Year Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (30) Ease Of Use 4.6 (1,626) Value For Money 4.5 (30) Value For Money 4.6 (1,552) Customer Service 4.5 (29) Customer Service 4.7 (1,594) ## RoomCloud alternatives [4.5 (1,314)](https://www.capterra.com/p/131924/Lodgify/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Yanolja Cloud Solution Channel Manager](https://www.capterra.com/p/135677/eZee-Centrix/) [4.7 (345)](https://www.capterra.com/p/135677/eZee-Centrix/reviews/) Starting price $32.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/135677/eZee-Centrix/) [Amenitiz](https://www.capterra.com/p/183836/Amenitiz/) [4.3 (256)](https://www.capterra.com/p/183836/Amenitiz/reviews/) Starting price $42.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/183836/Amenitiz/) [Guesty](https://www.capterra.com/p/159377/Guesty/) [4.6 (1,031)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting price $23.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/159377/Guesty/) [View all alternatives](https://www.capterra.com/p/215415/RoomCloud/alternatives/) ## FAQs about RoomCloud Overview ### Which roles and teams benefit most from RoomCloud? RoomCloud is most used by hotel owners, general managers, and property managers who oversee distribution, bookings, and daily commercial operations. Revenue managers, reservations supervisors, and front-desk teams use it to manage room availability, rates, and reservation flow across sales channels. Sales leaders and finance professionals support pricing decisions and commercial reporting. Answer based on 30 reviews Overview ### What company size and industries is RoomCloud built for? RoomCloud is built for small hospitality properties, with 97% of reviewers from small businesses and 83% in Hospitality. It supports hotels, hostels, B&Bs, vacation rentals, apartments, and campings, while also serving Leisure, Travel & Tourism (13%) and recreational facilities (3%). Its most common use case is channel management. Answer based on 30 reviews Features and Usability ### What are the key features of RoomCloud? RoomCloud offers channel management and multi-channel sync for coordinating room inventory across booking channels. Core reservation tools include online booking, reservations management, group reservations, and room booking. It also includes dynamic pricing, restriction management, promotions management, payment processing, reporting/analytics, mobile access, and customer support. ## Features AI summary Based on 5,388 Reservations reviews Capterra reviewers highlight these as the features buyers value most when choosing reservations software: - **Online Booking** (**65%** of reviewers rated this feature as critical) - **Booking Management** (**60%**) - **Calendar Management** (**56%**) RoomCloud supports **Online Booking**, which covers one of the top priorities for reservations buyers. However, it does not include **Booking Management** or **Calendar Management**. Instead, the product offers other relevant features such as **Payment Processing** (**51%**), **Customer Support** (**46%**), and **Mobile Access** (**45%**). These features can help businesses handle transactions, respond to guest needs, and manage reservation activity on the go, helping teams maintain service quality and keep daily operations organized. Online Booking 4.2 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Payment Processing 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Customer Support 3.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Provide online support for your customers through live chat or help desk functionality Dynamic Pricing 5.0 (14) 92.86% of 14 reviewers that rated this feature as important or highly important Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc. Inventory Control 5.0 (12) 91.67% of 12 reviewers that rated this feature as important or highly important Monitor product stock levels Channel Analytics 4.7 (10) 90.00% of 10 reviewers that rated this feature as important or highly important Analyze and track performance of channels RoomCloud 18 features ### All Features - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Channel Analytics: Analyze and track performance of channels - Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance - Customer Support: Provide online support for your customers through live chat or help desk functionality - Dynamic Pricing: Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc. - Group Reservations: The ability to reserve times in groups. - Inventory Control: Monitor product stock levels - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Mobile Access: Access software remotely via mobile devices - Multi-Channel Sync: Ability to see leads received from various distribution channels in one place - Online Booking: Book meetings and appointments through a website or digital platform - Payment Processing: Accept, record, and reconcile financial transactions - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Restriction Management: Establish limitations based on certain conditions - Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held - Room Inventory: Manage hotel room inventory on multiple channel partner sites to prevent overbooking --- Get Advice We can help you find the software with the features you need. Features 4.3 (30) 4.3 Based on 30 reviews ## Pricing Value for money 4.5 (30) Free Trial Basic $300.00 Per User,Per Year Value for money 4.5 (30) 4.5 Based on 30 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (29) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (29) 4.5 Based on 29 reviews ## User reviews Overall rating 4.5 Based on 30 reviews Filter by rating Counts reflect reviews available in this feed. 5(23) 4(4) 3(0) 2(1) 1(2) Mentioned topic Recent reviews first, then most helpful GM General Manager General Manager Used the software for: 3-5 years ### "Great product and team" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 15, 2025 Pros Room Cloud’s Channel Manager is an excellent, highly reliable product that is constantly evolving. We have been working with them since 2011 and have always enjoyed the full collaboration of their team, both commercially and in terms of support, which is essential for us as users. Daniel Romero Managing Director Life Apartments Cons Nothing, absolutely delighted. Highly recommended HM Hotel Manager Hotel Manager Used the software for: 1-3 years ### "Great to have " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 17, 2025 From very beginning very pleasant experience. Nice team always ready to help Pros Flexible, up to date, great support, always with tips to remebmer Cons I do not think there is something to add DI Director Director Used the software for: Less than 1 year ### "Stay away at all cost" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 May 20, 2021 Very poor. I regret choosing this sub-par channel manager Pros It's cheap. That's the only advantage of it. It also connects to my PMS. Cons Customer service is almost non-existent. Their XML connections are full of bugs and have cost me thousands of booking revenue. Unfriendly user interface. Stay away at all cost SA sales sales Used the software for: 3-5 years ### "Great software for small hotels" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 27, 2021 I use Roomcloud as a channel manager and as a booking system in my own site. My overall experience is very positive, this is the reason why I've used it for a long time. Price-value ratio is unbeatable on the market. The software is continually improved. Pros You can learn Roomcloud software quickly and easily. It is also super easy to integrate it in the present website. The support team is quick and helpful. You can build and easily use your own price list, roomtypes and rate plans. Daily pricing is possible. you can determine minimum stay, close to check in or close to check out. You can choose your high season dates, but special discounts, company rates can also used with a secret code given to the targeted group. Reservations can be listed and checked. If you hotel does not have a front office system, than Roomcloud has a PMS, which can be also used. Cons It is the same at each channel managers, that some net rate channels, like Hotelbeds, has a special calculation process of package net rate, which usually must be down manually after we received the reservation. Tourist tax can cause the same problem. PMS does not follow the local regulations concerning invoicing and currency exchange, but you do not pay for that, so do not expect it. You cannot choose multiple payment options, like bank card AND cash. I hope they will improve payment options, and roomtype specifications. RS Reservations Supervisor Reservations Supervisor Used the software for: 3-5 years ### "Best customer service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 26, 2025 Overall, our experience is very satisfactory; it covers all the needs of our company in terms of online distribution. Pros Their hotel service. They listen to our suggestions and quickly resolve any issues. Cons I would grant more permissions to advanced users and improve the portal rules. SM Sales Manager Sales Manager Used the software for: 3-5 years ### "A great help for hotel's revenue" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 April 3, 2025 We have been using RoomCloud for many years for our hotel, for managing the hotel's rates and availability. It's an excellent tool for monitoring and optimizing online sales. Very simple, especially for configuring new channels, and it also provides interesting reports. Pros The software allows simple usage of its features Cons The support should be faster. Sometimes when we open a ticket we wait also more than one day and it's not possible to receive a phone assistance. MA Manager Manager Used the software for: 1-3 years ### "ROOM CLOUD - trustworthy assistance" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 12, 2025 Guest service is always helpful, also available on the phone when needed Pros Trustworthy guest service, very prepared for quick resolution Cons Nothing particular, good service during the years. PM Product Manager Product Manager Used the software for: 3-5 years ### "Great tool and support Team" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 19, 2025 At Soho Boutique Hotels, we've been working with RoomCloud as our channel manager since we started 10 years ago. Our experience with them has been unbeatable: an efficient and intuitive tool, and above all, excellent customer service. Thank you for your continued support, and we look forward to continuing to grow together for many years to come. Pros Great revenue management tool, very intuitive and great human team behind the scene Cons I have no complains about our collaboration MA Manager Manager Used the software for: 3-5 years ### "The Hotel's best ally" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 19, 2025 Pros simplicity and functionality, excellent connectivity and assistance always ready to help you. Cons I honestly can't find any flaws in how roomcloud works BM Booking manager Booking manager Used the software for: 1-3 years ### "BEST CHANNEL MANAGER 2025" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 17, 2025 I found a professional staff, always at disposal to solve any doubt. The tickets are solved very quickly and in any case you always have a direct contact (just in case of real necessity). Pros The charging of prices and min stay. It's very useful and easy to do. Cons actually just the charging of the content, this is to be bettered, but about prices and min stay it's the top! [View all Reviews](https://www.capterra.com/p/215415/RoomCloud/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Hostaway vs RoomCloud](https://www.capterra.com/compare/152433-215415/Hostaway-vs-RoomCloud)