# monitorQA Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is monitorQA the right Audit solution for you? Explore 9 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/215426/monitorQA/reviews --- monitorQA 4.8 (9) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 8th, 2026 # Reviews of monitorQA Ease of use 4.8 Customer Service 5.0 ## Showing most helpful reviews Showing 1-9 of 9 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Gary H. Owner Information Technology and Services Used the software for: 6-12 months ### "Easy to use product with exceptional support" April 25, 2023 5.0 Very pleased overall. Pros The product is very easy to use and set up. Syncing was a huge issue for my users with a competing product, but has syncing working extremely well. We've not had a single conflict of delayed sync like with the other product.Support is exceptional! They are proactive in looking at product enhancements and are very open to users' opinions and feedback. Compared to the competitor this product is bug-free. Cons It's still a young product so certain features are basic, however, they are making enhancements regularly and it is evident that the product is improving quickly. Switched from [SafetyCulture](https://www.capterra.com/p/141080/iAuditor/) Lots of bugs and issues -- sync fails regularly and they introduce bugs on a regular basis. Then, when there is a bug it takes weeks for them to respond and address the issue. Review Source TH Todd H. Owner Real Estate Used the software for: 1-2 years ### "Thrilled I have MonitorQA for my small business!" October 21, 2024 4.0 Excellent. I am in a niche business so I need to have the ability to create my own audits/inspections. No better answer so far and if one comes up I believe they won't compete on service or communication. Pros It is highly customizable and for a business like mine that is key. It has enough flexibility to handle all situations I have run into. The cost is increadibly reasonable for the flexibility and the icing on the cake is the fact that the owner/management is always trying to improve and enhance the product. They respond to me very quickly and make adjustment or provide assistance where I need it. Flexibility for me is the key and provides that with excellent support. I don't think you can find a comparable product for this product at the price and I am confident you can't find it with the level of support. Cons Maybe onboarding or training/modules but I was a very bad student as well so take that with a grain of salt. It took quite a while for me to ramp up my business. Switched from [Method CRM](https://www.capterra.com/p/130389/Method-CRM/) was the backbone of Method and they added functionality on top. Only needed MonitorQA. Not the bells and whistles and definitely not the cost. Review Source CS Chris S. Quality Manager Packaging and Containers Used the software for: 1-2 years ### "My experience with this system!" March 25, 2026 5.0 I love using . I can audit from my computer or my cell phone. The reports are broken down plainly allowing pictures. Assigning corrective actions is easy. This system has helped cut down on paper usage across the plant also. Pros Customer support is spot on. Replies are quick while solving the problems promptly. The ease of use is excellent! Cons My only complaint is the ability to adjust auditing schedules. This is probably more on me than the system as I just started utilizing the admin role. Review Source BA Babs A. Project Services Lead Information Technology and Services Used the software for: 6-12 months ### "MonitorQA Review" September 13, 2024 4.0 Very useful and practical. Useful for completing and digitizing simple audits Pros Simple and effective to use. User friendly interface and good ability to track, follow through and close actions Cons Inability to attach PDF Documents as well as absence of Action Workflows. Review Source JV Jeena V. Admin Hospital & Health Care Used the software for: 6-12 months ### "Excellent Easy to Use Solution for Auditing Task Completion" April 18, 2023 5.0 Checking and maintaining quality of assigned tasks to weekly/monthly business processes Pros Mobile Apps, Speed, Ease of Use, Simplicity, Cost, Real Time Audits, Corrective Actions Follow thru Cons Lack of support for real time audio recording Alternatives considered [SafetyCulture](https://www.capterra.com/p/141080/iAuditor/)[GoAudits](https://www.capterra.com/p/191777/GoAudits/)[FastField](https://www.capterra.com/p/138489/FastField/) Reason for choosing monitorQA Costs, Ease of use, Real time Audits, Looks more modern, met all my needs Review Source JD John D. Owner Consumer Services Used the software for: 6-12 months ### "HomewatchIT" December 2, 2024 5.0 Home Watch Software has been a game-changer for my business. The platform is user-friendly, efficient, and keeps all my observations organized in one place. The ability to customize checklists and generate detailed reports has saved me time and improved communication with clients. Highly recommend it for anyone in the home watch industry! Pros Easy to navigate and intuitive design Generates professional, detailed reports quickly Responsive and helpful customer service Cons The interface isn’t fully optimized for landscape orientation on mobile devices for tablet users ( But I understand they are working on it) Review Source JJ James J. Franchise Consultant Retail Used the software for: 1-2 years ### "Great Company" November 26, 2024 5.0 I have reached out numerous times and they have always been super supportive. Pros There ability to support needs and changes. Cons There is nothing that I don't like about this company. Review Source DM Danai M. HR E-Learning Used the software for: 6-12 months ### "Excellent solution for operational audits!" September 5, 2024 5.0 Highly responsive team, easy to use product. Pros Great product, well thought out features and overall the customer service was outstanding Cons Nothing comes to mind at this time. I have enjoyed my experience Review Source SL Sandra L. Analyst Government Administration Used the software for: Less than 6 months ### "Excellent product and service!" September 16, 2024 5.0 Excellent!! Pros Easy to use and set up. Great customer service! Cons No cons Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.