# fabric Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is fabric the right Dropshipping solution for you? Explore 15 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/215448/Fabric/reviews --- fabric 4.5 (15) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of fabric Ease of use 4.5 Customer Service 4.7 ## Showing most helpful reviews Showing 1-15 of 15 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Scott S. Chief Information Officer Retail Used the software for: 6-12 months ### "Strategic Partnership" February 26, 2021 5.0 Pros With Fabrics “API-centric” approach, their headless architecture goes hand in hand with GNC’s strategic omni-channel architecture methodology. All the functions exposed in API form across each of Fabric’s platform (Loyalty, PIM, Storefront, etc.) can be easily reused on all channels. Fabric’s headless and modular architecture is empowering GNC with the capability to accelerate our strategic roadmap by separating our business critical “all-in-one” monolithic applications into the right technology solutions that will drive hyper-focused business initiatives. Cons With change, there are always the occasional hiccup. GNC has encountered a great deal of changes due to the COVID-19 pandemic. Fabric has been supportive and partnered with GNC the entire time. Review Source OS Omar S. CEO Retail Used the software for: Less than 6 months ### "Replatforming with Fabric" March 16, 2021 5.0 Overall excellent and one of the best transitions to new systems/software that we've experienced. Pros The transition has been very smooth and effortless. The team at Fabric is outstanding and the software allows for greater flexibility and scalability as we drive all of our digital properties on this new platform. Cons We were not able to launch earlier due to overlapping with our peak season. Not a problem of Fabric but part of our planning challenges prior to signing up for our engagement. Alternatives considered [Shopify Plus](https://www.capterra.com/p/171845/Shopify-Plus/)[BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/) Reason for choosing fabric Great management team, better product/functionality, and overall great experience during our discovery phase. Switched from [Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/) Lack of scalability and functionality for our business needs. Review Source SR Sara R. Sr. Director Marketplace Consumer Goods Used the software for: 6-12 months ### "Good platform but needs better reporting" April 26, 2022 3.0 Fabric allows us to easily onboard partners but would like to see updated reporting and a list of Fabric partners that we could connect with to see if there is interest in the maternity space. Pros Integration is flexible and @Revcascadesuppport team is very quick to respond to inquiries Cons Reporting/Analytics need to be updated. We use the UPC as the common data point and the sales and top dollars listed are reported on by the retailer SKUs. We have no data/metrics within fabric. We have to manually pull reporting to see sales by partner by week/month/year. Review Source VR Verified Reviewer Operations Manager Retail Used the software for: 2+ years ### "Fabric Assessment" October 17, 2022 5.0 Pros Helpful customer support, Shopify integration, seamless onboarding, user-friendly interface Cons Returns capabilities, needs more reporting metrics, Review Source MA Maaz A. VP, Data Analytics & eCommerce Food & Beverages Used the software for: 1-2 years ### "Fabric's Headless platform powers our B2B buying experience" September 27, 2022 5.0 Great experience starting from senior leadership to customer success and support management. Pros Fabric's team was easy to work with as was their platform during demo's and integration phases. Even within the first year, their platform adopted to our B2B specific needs at blazing fast speeds! Cons Fabric's platform has adopted to our needs and have shown they are a true partner in our B2B journey. Alternatives considered [Akeneo Product Cloud](https://www.capterra.com/p/151863/Akeneo-PIM/)[STEP](https://www.capterra.com/p/113433/STEP/)[Salesforce Commerce Cloud](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/)[Adobe Experience Manager](https://www.capterra.com/p/142300/Adobe-Experience-Manager/)[commercetools](https://www.capterra.com/p/174960/commercetools/) Review Source AB Amanda B. Director of Digital Operations Retail Used the software for: Less than 6 months ### "Exciting Platform" May 25, 2022 4.0 We are enjoying the transition from RevCascade to Fabric and appreciate the hands on experience that we are getting from our Fabric partner. Our partner has been such a great guide in helping us identify our issues and diligently works with us to solve it in future Fabric updates. We are excited to continue our partnership together and look forward to seeing the future of Fabric unfold. Pros What we enjoy most is the consistent updates that Fabric is making to address our pain points and update the platform to meet the standards of the market's competitors. Their simplified dashboard is easy to digest and absorb when reviewing many vendors at a time. We also enjoy the one-on-one care we get with our Fabric partners. We have a great partner who is transitioning our current platform - RevCascade to Fabric in the most seamless manner which is very helpful to us. Cons We are still learning the new features of this platform and have not fully transitioned to Fabric yet so we cannot share any cons at this time. Reason for choosing fabric We were using RevCascade which was bought out by Fabric so it was the most sensible transition for us. Review Source NH Nicholas H. Sr. Operations Associate Textiles Used the software for: 1-2 years ### "Nick's Fabric Reviw" May 16, 2022 4.0 Historically, from a support perspective, it's been easy to get one-off answers but comprehensive trainings for both the retailer and vendors on the software would be helpful Pros The platform gives a good snapshot of open/shipped orders so you can get a good idea of your recent performance at a glance Cons I'd like more robust reporting capabilities and more assistance when it comes to supporting issues our vendors incur as we have limited visibility from our perspective Review Source DZ David Z. Vice President Architecture and eCommerce Retail Used the software for: 6-12 months ### "Fabric Review" January 13, 2022 5.0 Ala carte capability integration allowing us to rely upon Fabric as a strong headless ecommerce capability provider. Pros Ease of use, integration and technical support. Great product, great company. Cons No issues to report. Fabric has worked very well for us, when dealing with complex custom pricing scenerios. Reason for choosing fabric Great technology, ease of use, strong technical and execution team Review Source MR Miguel R. Pricing and Promotions Manager Retail Used the software for: 6-12 months ### "Miguel Robles BBCOM Catalog Team " May 25, 2022 4.0 Enjoyed working with Fabric team. Fabric support was quick in responding to issues and questions. Pros Field navigation for updates: Can easily export product for cvs update import or unpublish product for manual updates. Personally, most useful is import capabilities when processing large price increases or single field updates across multiple products. Cons Creating image an update URL. Previous V1 PIM had ability to create image URL while V2 does not have feature. Review Source FH Faisal H. VP, eCommerce & Product Mgmt. Machinery Used the software for: 6-12 months ### "Best in Class Headless eComm Components" May 31, 2022 5.0 Excellent. Pros Easy to deploy and performance is optimized to suite your needs. Easy to use and adoption is seamless. Cons Initial API integration may be a little tricky cause its bidirectional API to API, but once established, it runs smooth. Review Source GG Guy G. Logistics Manager Logistics and Supply Chain Used the software for: 6-12 months ### "Fabric Review" May 12, 2022 5.0 Pros Very useful once it's put to use correctly. Most features can be automated, which is very help. Cons Requires the inclusion of 3rd party users, which can be hard to convince. Product upload is very time consuming Review Source CS Corey S. Director of Digital Retail Used the software for: 6-12 months ### "Great" May 16, 2022 4.0 Pros Powerful tools & great features. Great platform Cons Time to launch was longer than we would have liked - but, any platform transition has those issues. Review Source LL Lyndon L. CEO Computer Software Used the software for: 1-2 years ### "B2B eCommerce" August 10, 2021 5.0 Their teams are a delight to work with and we look forward to an amazing digital future with fabric at our side. Pros fabric was able to fit their features specifically to the needs of our project. They saw what we needed and honed in on that to give us the best solution available. Cons So far, no major complaints. To be fair, we are early stages in the project, but all good so far! Review Source TS Tatjana S. VP; Digital Innovation and eCommerce Consumer Goods Used the software for: Less than 6 months ### "Leveraging fabric for Marketplace and beyond" November 22, 2022 5.0 Overall, my experience has been excellent. I was cautiously optimistic when we first embarked on launching a marketplace via fabric, and have been impressed with their support and the product's ease of use. Pros The product has been extremely easy to use and the support from the fabric team has been incredible. Cons We recently began our partnership with fabric and are getting close to launching. At this time, I am unable to provide improvement recommendations. Review Source KF Katie F. Buyer Apparel & Fashion Used the software for: Less than 6 months ### "Intro review" October 7, 2022 4.0 It's still a little too early on Pros It is still the very beginning stages of our integration, so I don't have a strong opinion yet. However, the team has been great so far, and very clear and easy to communicate with Cons There is not any clear call outs on something I already dont like Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.