# SIDES Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about SIDES Software - reviews, pricing plans, popular comparisons to other Restaurant POS products and more.

Source: https://www.capterra.com/p/215457/SimplyDelivery

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# 

 SIDES Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on June 10, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

SIDES

## What is SIDES?

SIDES is an all-in-one restaurant software for delivery restaurants, quick-service restaurants, ghost kitchens and franchise operations. The platform centralizes all operational processes into one system: POS, online ordering, delivery platform integrations, kitchen management, payment processing, inventory and customer loyalty. Orders from in-store, webshop, app, QR ordering and delivery platforms like Uber Eats flow directly into one interface. Integrated kitchen displays, payment terminals and driver tools help restaurants reduce manual work, speed up operations and improve order accuracy. Core features: - POS system - Delivery platform integrations - Restaurant webshop & branded app - Self-order kiosks - QR ordering - Kitchen display system - Driver management & route optimization - Inventory management - Workforce management - Loyalty & rewards system - Reporting The software is cloud-based, scalable and compliant with local fiscal regulations.

## What is SIDES used for?

[Restaurant POS](https://www.capterra.com/restaurant-pos-software/)[Restaurant Management](https://www.capterra.com/restaurant-management-software/)[Delivery Management](https://www.capterra.com/delivery-management-software/)

Top alternative

Featured

Overall rating

Based on 2 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

€74

Per Feature, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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Do you work for SIDES?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.get-sides.de/&name=SIDES)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### SIDES

3.5 (2)

VS.

[4.1 (553)](https://www.capterra.com/p/136301/Toast-POS/reviews/)

Starting Price

€74

Per Feature, Per Month

Starting Price

$69

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.0 (2)

Ease Of Use

4.2 (643)

Value For Money

3.5 (2)

Value For Money

3.8 (523)

Customer Service

4.0 (2)

Customer Service

3.7 (557)

## SIDES alternatives

[3.8 (726)](https://www.capterra.com/p/152638/Epos-Now/reviews/)

Starting price

$349.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

68%

of reviewers

rated it above 4 stars

[4.7 (42)](https://www.capterra.com/p/157466/Rezku-POS/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

Highest Rated

[Restroworks](https://www.capterra.com/p/142877/Restroworks/)

[4.9 (643)](https://www.capterra.com/p/142877/Restroworks/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[HungerRush](https://www.capterra.com/p/122189/HungerRush360/)

[4.1 (76)](https://www.capterra.com/p/122189/HungerRush360/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

80%

of reviewers

rated it above 4 stars

## FAQs about SIDES

Overview

### What company size and specific industries is SIDES built for?

SIDES is designed for delivery businesses, quick-service restaurants, ghost kitchens, and restaurant chains. It is a fit for companies in the food service and restaurant sector that need software tailored to delivery-focused operations, fast order handling, and multi-location restaurant management.

Features and Usability

### What are the key features of SIDES?

SIDES offers point of sale (POS), online ordering, order management, delivery tracking, and dispatch management for restaurant operations. It also includes inventory management, customer database, billing and invoicing, electronic payments, customizable reports, real-time reporting, and third-party integrations for sales and back-office workflows.

Talk to an expert

### More questions?

Ask our experts

Integrations

### Which third-party tools and platforms does SIDES integrate with?

SIDES connects natively to Mollie, Online Takeaway & Delivery, PayPlaza, SendGrid, Twinfield, and UberEats Clone. These integrations cover payment processing, delivery operations, email delivery, and accounting, giving SIDES a focused set of six third-party connections.

Getting Started and Support

### What training and onboarding options does SIDES offer?

SIDES provides in person training, live online sessions, documentation, and videos to help teams get started. In person and live online formats support guided instruction, while documentation offers written reference material and videos provide self-paced learning materials for reviewing features and setup steps.

Getting Started and Support

### What customer support options does SIDES offer?

SIDES provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback is available on support quality, so user experience with response times, helpfulness, or common frustrations cannot be summarized from the catalog data.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Gift Card Management

3.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

Mobile Access

2.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Online Ordering

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Tracks and processes online orders

Reporting/Analytics

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Table Management

1.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Assign waitstaff and coordinate the table services

Accounting Integration

Integrate with a third-party accounting system

SIDES 51 features

Integrate with a third-party accounting system

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Scan barcodes to ensure accurate pricing and label tracking

Create, manage, and send invoices or bills to customers

Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Alter the layout and content of reports

Import and export data to and from software applications

Manage order deliveries until they are received by the customers

Track item deliveries through dispatch notifications, status and location tracking, and ETA updates

Track products that are for sale at a reduced price or part of coupon promotions

Manage sending personnel and resources to a site as needed

Track all personnel who operate company vehicles

Electronically collect payments for goods or services

Track employee schedules, availability, and performance across projects and tasks

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

Track and manage inventory levels to maintain proper supply

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Access software remotely via mobile devices

Manage and support multiple locations

Tracks and processes online orders

Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries

Manage and track customer orders for goods, investments, or any other purchases

Track orders throughout the fulfillment process

Accept and process customer payments for products or services using hardware and software

Track and manage the profit margin between the cost of a product and its selling price.

Design, communicate, and distribute incentives to perform a specific action

Create, send, and track purchase orders and their statuses

Receive data and information in real time

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Upload, track, and submit receipts in a central database

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Track and facilitate returns of products sold

Plan daily routes to optimize employee scheduling and provide directions

Reports specific to sales analysis for trends and strategies

Calculation of consumption tax imposed on the sale of goods/services

Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.

Generate separate bills for various meals and combos within a complete order

Distribute a bill into multiple payers according to the proportion suggested by the payers

Manage the buying, selling, and holding of stocks

Assign waitstaff and coordinate the table services

Set up connections to third-party platforms to improve business processes

Capture and record the tips received by servers and manage their distribution between all types of workers in a restaurant

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Get Advice

We can help you find the software with the features you need.

Features

3.5 (2)

3.5

Based on 2 reviews

## Pricing

Value for money

3.5 (2)

Basic

€74.00

Per Feature,Per Month

Value for money

3.5 (2)

3.5

Based on 2 reviews

## Integrations

[

Mollie](https://www.capterra.com/p/195767/Mollie/)[

Twinfield](https://www.capterra.com/p/209888/Twinfield/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.0 (2)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.0 (2)

4.0

Based on 2 reviews

## User reviews

Overall rating

3.5

Based on 2 reviews

Filter by rating

5(1)

4(0)

3(0)

2(1)

1(0)

Mentioned topic

Sorted by most recent

LW

Luca W.

Gastronom

Hospitality

### "Unzuverlässiges Unternehmen"

2.0

Overall Rating

2.0

2.0

Ease of Use

1.0

1.0

Features

2.0

2.0

Customer Service

3.0

3.0

Likelihood to Recommend

0/10

December 14, 2022

Pros

Onlinebestellungen / Datendurchsatz von Lieferando zu Sides klappt gut. Nur andersherum nicht.

Cons

Leider wird hier nicht viel für die Kundenzufriedenheit getan. Das System ist veraltet und kompliziert zu bedienen. Der Außendienstler patzig und hält sich nicht an Vereinbarungen. Der Kundenservice reagiert spät auf Anfragen und ist teilweise nach klaren Absprachen immer noch unzuverlässig.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RY

Rajaa Y.

Schnitzel König

Restaurants

### "Ausgezeichnet"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 26, 2022

Pros

Ausgezeichnet man hat nichts auszusetzen. Alles Funktioniert wunderbar.

Cons

Es gibt keine Nachteile. Man kann es nur weiter empfehlen

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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