--- title: "SIDES Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about SIDES Software - reviews, pricing plans, popular comparisons to other Restaurant POS products and more." source_url: "https://www.capterra.com/p/215457/SimplyDelivery/" page_type: "product" language: "en" --- # SIDES Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) SIDES ## What is SIDES? SIDES is an all-in-one restaurant software for delivery restaurants, quick-service restaurants, ghost kitchens and franchise operations. The platform centralizes all operational processes into one system: POS, online ordering, delivery platform integrations, kitchen management, payment processing, inventory and customer loyalty. Orders from in-store, webshop, app, QR ordering and delivery platforms like Uber Eats flow directly into one interface. Integrated kitchen displays, payment terminals and driver tools help restaurants reduce manual work, speed up operations and improve order accuracy. Core features: - POS system - Delivery platform integrations - Restaurant webshop & branded app - Self-order kiosks - QR ordering - Kitchen display system - Driver management & route optimization - Inventory management - Workforce management - Loyalty & rewards system - Reporting The software is cloud-based, scalable and compliant with local fiscal regulations. ## What is SIDES used for? [Restaurant POS](https://www.capterra.com/restaurant-pos-software/)[Restaurant Management](https://www.capterra.com/restaurant-management-software/)[Delivery Management](https://www.capterra.com/delivery-management-software/) Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €74 Per Feature, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SIDES?[Manage this product listing](https://www.g2.com/products/sides/claim_requests/new?auto=true) ## SIDES Overview Updated August 2026 AI summary SIDES provides small and midsize restaurants with POS, online ordering, delivery management, and payment processing, addressing key needs in restaurant operations and delivery workflows. It supports order entry, sales reports, table and inventory management, loyalty programs, and multi-location oversight. SIDES is available across cloud and multiple device platforms, and integrates with third-party payment, delivery, and accounting tools. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SIDES 3.5 (2) VS. [### Elite EXTRA](https://www.capterra.com/p/131389/Elite-EXTRA/) [4.7 (388)](https://www.capterra.com/p/131389/Elite-EXTRA/reviews/) Starting Price €74 Per Feature, Per Month Starting Price $35 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.0 (2) Ease Of Use 4.6 (388) Value For Money 3.5 (2) Value For Money 4.6 (354) Customer Service 4.0 (2) Customer Service 4.8 (374) ## SIDES alternatives Highest Rated [Metrobi](https://www.capterra.com/p/183910/Metrobi-delivery-planning-software/) [4.9 (95)](https://www.capterra.com/p/183910/Metrobi-delivery-planning-software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/183910/Metrobi-delivery-planning-software/) [Track-POD](https://www.capterra.com/p/178880/Track-POD/) [4.7 (140)](https://www.capterra.com/p/178880/Track-POD/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/178880/Track-POD/) [HungerRush](https://www.capterra.com/p/122189/HungerRush360/) [4.1 (76)](https://www.capterra.com/p/122189/HungerRush360/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 80% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/122189/HungerRush360/) [PDQ POS](https://www.capterra.com/p/116369/PDQ-POS-System/) [4.3 (4)](https://www.capterra.com/p/116369/PDQ-POS-System/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 75% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/116369/PDQ-POS-System/) ## FAQs about SIDES Overview ### What company size and specific industries is SIDES built for? SIDES is designed for delivery businesses, quick-service restaurants, ghost kitchens, and restaurant chains, making it a fit for companies operating in food service and restaurant operations. It is aimed at organizations that manage high-volume orders, delivery workflows, and multi-location restaurant activity. Features and Usability ### What are the key features of SIDES? SIDES offers point of sale (POS), online ordering, order management, and payment processing for restaurant operations. It also includes delivery management, dispatch management, route optimization, and driver management, plus inventory management, customer database, reservations management, reporting & analytics, and third-party integrations. Integrations ### Which third-party tools and platforms does SIDES integrate with? SIDES integrates with Mollie, Online Takeaway & Delivery, and Twinfield for payment processing, delivery operations, and accounting. These catalog integrations cover core restaurant workflows and connect SIDES with the tools needed for order handling and financial management. Getting Started and Support ### What training and onboarding options does SIDES offer? SIDES provides in person training, live online sessions, documentation, and videos to help teams get started. In person and live online formats support guided setup, while documentation and videos offer self-paced reference and step-by-step learning materials for users. Getting Started and Support ### What customer support options does SIDES offer? SIDES provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. With no reviewer feedback available on support, user experience trends cannot be summarized here. The listed channels indicate multiple ways to get help through self-service resources and direct contact. ## Features AI summary Based on 1,992 Restaurant POS reviews Capterra data shows that buyers of Restaurant POS rank the following features as their top priorities: - **Order Entry** (**51%** of reviewers rated this feature as critical) - **Sales Reports** (**47%**) - **Payment Processing** (**55%**) SIDES supports all three of the features reviewers rate most highly: **Order Entry**, **Sales Reports**, and **Payment Processing**. Together, these capabilities help restaurants take orders accurately, track performance through clear sales data, and process payments efficiently, allowing teams to manage daily service with greater speed and control. Reporting/Analytics 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Online Ordering 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Tracks and processes online orders Gift Card Management 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Mobile Access 2.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Table Management 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Assign waitstaff and coordinate the table services Accounting Integration Integrate with a third-party accounting system SIDES 55 features ### All Features - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Cash Management: Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Delivery Management: Manage order deliveries until they are received by the customers - Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Dispatch Management: Manage sending personnel and resources to a site as needed - Driver Management: Track all personnel who operate company vehicles - Electronic Payments: Electronically collect payments for goods or services - Employee Management: Track employee schedules, availability, and performance across projects and tasks - For Restaurants: Serves restaurants - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Mobile Access: Access software remotely via mobile devices - Multi-Location: Manage and support multiple locations - Online Ordering: Tracks and processes online orders - Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Tracking: Track orders throughout the fulfillment process - Payment Processing: Accept, record, and reconcile financial transactions - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price. - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Purchase Order Management: Create, send, and track purchase orders and their statuses - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Receipt Management: Upload, track, and submit receipts in a central database - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Returns Management: Track and facilitate returns of products sold - Route Optimization: Finding the most optimal routes for drivers based on various factors and constraints - Routing: Plan daily routes to optimize employee scheduling and provide directions - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Tax Management: Calculation of consumption tax imposed on the sale of goods/services - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Scheduling: Plan availability and assign specific time slots for tasks and resources - Separate Checks: Generate separate bills for various meals and combos within a complete order - Split Checks: Distribute a bill into multiple payers according to the proportion suggested by the payers - Stock Management: Manage the buying, selling, and holding of stocks - Table Management: Assign waitstaff and coordinate the table services - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Tips Management: Capture and record the tips received by servers and manage their distribution between all types of workers in a restaurant - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period --- Get Advice We can help you find the software with the features you need. Features 3.5 (2) 3.5 Based on 2 reviews ## Pricing Value for money 3.5 (2) Basic €74.00 Per Feature,Per Month Value for money 3.5 (2) 3.5 Based on 2 reviews ## Integrations [ Mollie](https://www.capterra.com/p/195767/Mollie/)[ Twinfield](https://www.capterra.com/p/209888/Twinfield/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (2) 4.0 Based on 2 reviews ## User reviews Overall rating 3.5 Based on 2 reviews Filter by rating 5(1) 4(0) 3(0) 2(1) 1(0) Mentioned topic Sorted by most recent LW Luca W. Gastronom Hospitality ### "Unzuverlässiges Unternehmen" 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 December 14, 2022 Pros Onlinebestellungen / Datendurchsatz von Lieferando zu Sides klappt gut. Nur andersherum nicht. Cons Leider wird hier nicht viel für die Kundenzufriedenheit getan. Das System ist veraltet und kompliziert zu bedienen. Der Außendienstler patzig und hält sich nicht an Vereinbarungen. Der Kundenservice reagiert spät auf Anfragen und ist teilweise nach klaren Absprachen immer noch unzuverlässig. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RY Rajaa Y. Schnitzel König Restaurants ### "Ausgezeichnet" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 26, 2022 Pros Ausgezeichnet man hat nichts auszusetzen. Alles Funktioniert wunderbar. Cons Es gibt keine Nachteile. Man kann es nur weiter empfehlen Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.