# TimeClock Plus Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is TimeClock Plus the right Attendance Tracking solution for you? Explore 226 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/21548/TimeClock-Plus/reviews

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TimeClock Plus

4.4 (226)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 26th, 2026

# Reviews of TimeClock Plus

Ease of use

4.3

Customer Service

4.2

## Pros and Cons in Reviews

LH

Liz H

Senior AccountantFood Production, 501 - 1,000 employeesUsed the software for: More than 2 years.

“Overall, the reporting capabilities was great just the managing of the missed punches needs to be at the time an employee clocks in or out needs to notify them immediately to report to their manager to fix the missing punches. “

August 25, 2025

CK

Cora K

Lead Box Office AssistantPerforming Arts, 11 - 50 employeesUsed the software for: 1-2 years.

“I wish I could customize which job code is first, I also find it less than intuitive to filter/navigate through the job codes sometimes.“

May 13, 2025

CG

Candace G

CORPORATE ACCOUNTING AND IT SPECIALISTRetail, 51 - 200 employeesUsed the software for: More than 2 years.

“I keep track of all vacation hours here & I can upload and download hours and bring them into QuickBooks easily.“

June 5, 2025

MA

Misty A

Accounts Executive Office ManagerMechanical or Industrial Engineering, 11 - 50 employeesUsed the software for: More than 2 years.

“Now I have to type fifty more letters to fill the requirement“

June 5, 2025

KL

Karen L

PayrollHospital & Health Care, 501 - 1,000 employeesUsed the software for: More than 2 years.

“I use TCP in the hospital setting, so i love the ease of all the codes that I can have and departments to make the pay accurate“

June 12, 2025

MA

Misty A

Accounts Executive Office ManagerMechanical or Industrial Engineering, 11 - 50 employeesUsed the software for: More than 2 years.

“I feel like the cost is a little high but isn't everything?“

June 5, 2025

KE

Karen E

Human Resources, Safety, and EnvironmentalMachinery, 51 - 200 employeesUsed the software for: More than 2 years.

“The ability to filter by a variety of functions is helpful to me when I need to see only specific employees or job codes.“

June 5, 2025

CI

Chana I

HR specialistChild Day Care Services, 201 - 500 employeesUsed the software for: 1-2 years.

“That it takes a while to add each employee to the system.“

December 10, 2024

## Showing most helpful reviews

Showing 1-25 of 226 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Tiffany T.  
Sales Administrator  
Human Resources  
Used the software for: 1-2 years

### "Accurate tracking of time in attendance, vacation, sick, and personal time."

January 10, 2018

5.0

I often work alone in the sales office, and my attendance is verified by the TimeClock Plus punches throughout the day. Very accurate reporting of time in attendance, when working without on-site supervision.

Pros

I like the self-service feature of TimeClock Plus. All clocked hours are visible over the course of the pay period. Requests for punch adjustments are submitted through the software, as well as requests for use of vacation time, and reporting of sick time used. The software is linked to the workstation IP address, so punches can only be made while in attendance.

Cons

Occassionally time punches are not logged the first click through. I always double check the daily log to ensure each punch is recorded, and sometimes have to click through a second time. If I get rushed and a punch isn't recorded, the approving manager is able to make adjustments.

Review Source

VR

Verified Reviewer  
Office Assistant  
Education Management  
Used the software for: 1-2 years

### "Easy to Use"

September 6, 2019

4.0

Pros

I like how simple it is to clock in and out with the software

Cons

Wish there were more features and options with the software

Switched from

[Paycom](https://www.capterra.com/p/130949/Paycom/)

Used Paycom at my last job and it was overall much better

Review Source

DH

Dale H.  
Supervisor  
Higher Education  
Used the software for: 1-2 years

### "Unpleasant time keeping"

May 26, 2025

3.0

I was not impressed. I disliked having to do it with all of the click-throughs that had to be done. Because you could "cheat", it was almost easier to wait until the end of the time period and enter all the dates and times as a block.

Pros

It was accurate and fairly easy to use. It had enough space to enter the time needed and, as needed, space for an explanation.

Cons

It felt antiquated. Everything about it felt like we had to click so many places just to do something simple. Also, it gave plenty of space for dishonesty - entering false times.

Review Source

BM

Bailie M.  
Office Manager  
Utilities  
Used the software for: 1-2 years

### "Most versatile system"

July 22, 2025

4.0

Overall I think TimeClock Plus is the most versatile time clock system. I have used a few others and I would choose this one.

Pros

I liked how secure it was. The code to get in is just the right length and I don't feel like employees can guess other employees codes.

Cons

At times as the manager it does take a while to enter missed punches. I think an option that the employee can enter their missed punch and then I can review would be better.

Alternatives considered

[uAttend](https://www.capterra.com/p/126444/uAttend/)

Reason for choosing TimeClock Plus

I liked being able to track more employees.

Review Source

JM

Jeff M.  
Assistant Principal  
Education Management  
Used the software for: 2+ years

### "Time Clock Plus saves time!"

October 7, 2025

5.0

I've been using it for the last 4 years to monitor our employees hours. Easy to change/modify for missed punches in/out. Would highly recommend!

Pros

Easy way for tracking employees who need to clock in and out. The reports allow for HR management to easily document changes that have been made to employee hours. No learning curve needed...easy to manage and learn on the fly.

Cons

Nothing...this seems like the easiest way to monitor users with not requiring excessive training to learn the ins and outs of the program.

Review Source

CG

Candace G.  
CORPORATE ACCOUNTING AND IT SPECIALIST  
Retail  
Used the software for: 2+ years

### "Great Program! Great Support!"

June 5, 2025

5.0

Overall, I really enjoy Timeclock Plus. I keep track of all vacation hours here & I can upload and download hours and bring them into QuickBooks easily. That alone cuts my time for payroll in half.

Pros

I like how easy it is to get help when you need it. The techs are very knowledgeable and nice. I try to search the knowledge base first, but if I am unsure I get a ticket going and the techs are quick to help me solve the issue.

Cons

It can be a little overwhelming to get everything set up just right. Some settings are strange or not clear. It's a powerful software, but that comes with a learning curve.

Review Source

KE

Karen E.  
Human Resources, Safety, and Environmental  
Machinery  
Used the software for: 2+ years

### "Very happy!"

June 5, 2025

5.0

We are very happy with TCP. It is easy to use for the employee and for those who set up employees or run reports.

Pros

I like the flexibility of the reports. The ability to filter by a variety of functions is helpful to me when I need to see only specific employees or job codes.

Cons

One of the reports I run is not currently able to be separated by employee. I believe the tech support folks are working on that!

Review Source

MA

Misty A.  
Accounts Executive Office Manager  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "Bragging about good service"

June 5, 2025

5.0

see above- I feel like this is a redundant question. Now I have to type fifty more letters to fill the requirement

Pros

I like that if I have an issue or question, I can call and get excellent help no matter the problem.

Cons

I feel like the cost is a little high but isn't everything? We have used TCP for years and plan on being customers for a long time.

Review Source

SM

Shannon M.  
Lead Box Office Associate  
Entertainment  
Used the software for: 2+ years

### "So easy to use!"

May 16, 2025

5.0

I have had overall positive experiencing with TimeClock Plus! It is so easy to use and we have many employees who use this as their way of clocking hours. I love it.

Pros

It is super easy! It is so straight forward, there is really hardly any training, and quick to get used to!

Cons

Sometimes we have error codes that will populate. But I feel like that may be an issue on our end.

Review Source

KL

Karen L.  
Payroll  
Hospital & Health Care  
Used the software for: 2+ years

### "Hospital setting"

June 12, 2025

4.0

I use TCP in the hospital setting, so i love the ease of all the codes that I can have and departments to make the pay accurate

Pros

I love the ease of use and the way I can find what I need at any time while playing around in the system.

Cons

The scheduling aspect leaves a bit to be desired so if they can have their other companies under their umbrella seamlessly work with TCP, that would make it excel.

Review Source

EM

Edward M.  
General Manager  
Events Services  
Used the software for: 2+ years

### "Simple and easy to use platform for staff time keeping"

May 8, 2025

4.0

Generally positive, with ongoing maintenance through our IT department. Front end user interface for employees and managers is simple and easy to use, with little upfront training required.

Pros

Allows for a streamlined integration with our financial software and digital timeclock processes.

Cons

Outdated user interface and reporting features, with some limited customer support options.

Review Source

DO

Dana O.  
CSR  
Veterinary  
Used the software for: 6-12 months

### "As Basic As It Gets - but reliable."

August 27, 2024

4.0

Pros

Super easy to use. Able to track time and clock in/out easily.

Cons

Features are basic and do the job of providing a punch in/out system. It gets the job done and allows you to clock in/out. But not much more than that.

Review Source

Response from TCP Software

August 28, 2024

Thank you for this review! TimeClock Plus is our most robust time tracking product, so I would love to connect to understand what other features you are looking for because I am certain we have it available! Glad to hear the core features are serving you well!

AT

Amanda T.  
Ceo  
Real Estate  
Used the software for: Less than 6 months

### "Time clock Plus is a major key in the workforce world"

August 2, 2024

5.0

It's been a fantastic experience. I would highly recommend this to anybody any company anyone..

Pros

How easy it was to navigate not to mention the ability to keep up with my schedule and hours

Cons

It's a fantastic addition to the workforce world there's nothing I dislike

Review Source

MS

Mike S.  
President  
Food Production  
Used the software for: 2+ years

### "Improved communication for both employer and employee"

February 5, 2020

5.0

Timeclock plus has helped to improve communication between management and employees. Multiple paper forms that had to go through the correct chain of command to get to the right person have been removed as a result. Employees can go to one place to enter a request or correction and we can determine everyone who should see it and that they are properly notified. Frustration is largely reduced and we have been able to pass out certain tasks to lower level personnel because access levels restrict who can or cannot see sensitive information. Overall we have been very please with TimeClock Plus and the service we receive.

Pros

Ability for employees to connect remotely to check hours or request time off. Export features that speed up the work of payroll. Audit capabilities that track who made changes and when. Automated reports that send information to the right people at the right time. Web-based platform that allows for multiple clock-in points to reduce congestion around timeclock at sign-in and lunch time. Responsive Tech support reps that are well versed in the product and able to answer questions or explain features clearly. Ability to send a message from one place to every active employee for emergency notifications or updates.

Cons

Extensive features that, while great, can be a bit confusing to navigate or find depending on how they are labeled.

Reason for choosing TimeClock Plus

We chose TimeClock Plus over other products because it was a company solely devoted to time and attendance software and it showed. The TimeClock Plus service was able to provide solutions to more problems than other options considered were able to do.

Review Source

EC

Elizabeth C.  
Human Resources  
Food & Beverages  
Used the software for: 2+ years

### "Not user friendly"

November 15, 2021

2.0

Pros

Wasn't much that I liked about this software, a lot of time wasted.

Cons

Not user friendly, had to call customer service constantly for help.

Review Source

GB

Greg B.  
Desktop Technician I  
Gambling & Casinos  
Used the software for: 1-2 years

### "TimeClock Plus - A Mature Option"

March 19, 2019

4.0

I found the system one of the most difficult of the 68 Software Systems our IT Department supports. The granularity of the Application is extremely complex. The Context Help is well intentioned, but almost impossible to follow, as the multi-instruction Help Bubbles disappear based on Cursor Context. I have had to hover over the Help content I am seeking, use Greenshot to capture a screen grab, then Paste the content into a Word document, repeating the process until I have what I need. Terminology is also confusing.

Pros

As an Administrator of the User side of the TC Plus application, I find that the "Copy" function of User Assignments is EXTREMELY helpful. There are perhaps Hundreds of Property Settings that may be attributed to a User, particularly Supervisors & Managers. When I add a Supervisor to an OU (Organizational Unit), I find the "Copy " Profile Assignments from a like Supervisor to be a valuable time-saving function.

Cons

The nesting of various functions is non-intuitive. I recall the first time I attempted to change a Users Password, the difficulty in locating the Form Controls which managed this method were extremely confusion. Also, the "Search" method is a bit confusion, and is not Inherited by all forms as one would expect. Once on an Employee, clicking "Roles", for example, does not display the Roles the Employee has, but defaults to the Role settings within the Organization.

Review Source

VR

Verified Reviewer  
Administrator  
  
Used the software for: 2+ years

### "Terrible. Seriously terrible. "

August 1, 2018

2.0

Pros

I like the format of the website and it has many functions, unfortunately not all work as well as they should

Cons

Customer service is especially terrible. The support team for the most part could not be any worse. Our account rep changed and she has no clue what she is talking about.

Review Source

Response from TCP Software

August 28, 2018

We are sorry to hear you had a unfortunate experience, that is certainly not what we typically hear about our services. Our support team works hard to ensure to answer calls in a timely fashion and address any concerns that you may have. For more than 30 years TimeClock Plus has provided unprecedented quality in product and service. We would love the opportunity to escalate your issue and take care of it immediately. Please contact us by phone or email.

CM

Curry M.  
Video Producer  
Marketing and Advertising  
Used the software for: 6-12 months

### "The best time-tracking software put to the web in some time. "

February 17, 2021

5.0

All in all, TimeClock Plus was a splendid experience as a non-exempt employee. Making it simple to do the regular tasks, as well as keep track of all logged time and earned time has made it my favorite application ever for clocking employee time.

Pros

This is one of those rare cases where an entire review could be summed up in just the pros. To start, it's never been simpler to track your time, request leave, and do it all remotely at the same time before TCP. When you want to view time logged, you just go to view and select the option, and it's there! The design is simplistic and pleasant to look at. The absolute coolest feature is also being able to access earned leave time on the web and remotely. This is a fantastic addition, and on top of it you can do projected earned time up to 20+ years from the current date. This may be a small thing for some, but it's a huge deal when you want to know how much time you're being rewarded with when working 40+ hours a week.

Cons

One of the only constant annoyances was a two-step login that could be tedious when forgetting to clock in, or forgetting to clock out.

Switched from

[Homebase](https://www.capterra.com/p/153076/Homebase/)

Different job.

Review Source

CH

Chris H.  
Art Teacher  
Arts and Crafts  
Used the software for: 1-2 years

### "Time Clock for Teachers"

April 1, 2024

5.0

I clock in daily using this software. It is a simple, easy software to use. I would recommend any business to use this software.

Pros

I am an educator and we use Time Clock Plus daily to clock in for work. It is simple and user-friendly. It is also easy to access the dashboard and see your current hours.

Cons

The downside is that employers can put controls on there as you won't be able to clock in with the phone app because your district doesn't allow it.

Review Source

Response from TCP Software

April 3, 2024

Thank you so much for you review! We love to hear that it is simple and easy to use!

VR

Verified Reviewer  
Payroll Technician  
Education Management  
Used the software for: 2+ years

### "Good"

March 15, 2019

3.0

Pros

It is very user friendly, easy to train new users.

Cons

When you have a large group, looking at Group Hours is very tedious. We have about 1500 users and it takes so long to load the group hours for the whole company. I have to break it down by school and do one at a time to save time. If you do bring everyone up, going from page to page is very slow.

Review Source

Response from TCP Software

March 21, 2019

We are happy to hear you appreciate the ease of use our software provides for your employees. We've built TimeClock Plus to incorporate an intuitive user experience and hope you enjoy it. We are however sorry to hear that you've had problems with our Group Hours tool. Our tools are used by 60,000+ customers, so we're confident we can resolve your issue. Please call or email our support team for additional assistance at support@timeclockplus.com, or enter a ticket at https://timeclockplus.force.com/TCPSupport. They can gladly give you tips on how to improve your experience with our Group Hours tool. Thank you for being part of our TimeClock Plus Community.

Angela B.  
Police Dispatcher - OIC  
Higher Education  
Used the software for: 1-2 years

### "Yep, thats a Time Clock."

April 10, 2019

4.0

It is a good little piece of equipment. It does what it needs to do, even if it has a couple of quirks at the moment. I think the function to view leave requests is great, though I would prefer it not auto pull them up once you attempt to clock in.

Pros

\- Easy to clock in and out. Most of the time. - Ability to see leave request approval/declines is pretty nice. - Sturdy piece of equipment.

Cons

\- Sometimes it lags when you're attempting to clock in for the day. - It has a few bug that should be worked out, such as attempting to punch in too fast after a previous person punches out. I think overtime those will be ironed out.

Review Source

BL

Brenda L.  
HR Director  
Hospital & Health Care  
Used the software for: 1-2 years

### "Mistake"

January 21, 2020

1.0

Terrible and incomplete implementation process. I am hard pressed to think of one thing that has worked as we were told it would.

Pros

Time tracking is good, but there are better out there. Mostly chose for scheduling system that was sold as being very specific to our industry.

Cons

Too many to list. It is not at all what we were "sold". Implementation is a incomplete nightmare. The implementation "specialists" dont even know how the software works. They are just "data inputter's" and they do very little of that even. We've had the system for well over a year and it is still not set up and has many "technical" issues.

Reason for choosing TimeClock Plus

Scheduling module seemed, and we were shown, it would fit our very spacific scheduling needs. Although it is "customizable" it is extremely hard to work with, way to complex to set up, not user friendly.

Review Source

VR

Verified Reviewer  
Research & Assessment Specialist  
Higher Education  
Used the software for: 1-2 years

### "Easy Tool for Employees"

January 16, 2019

5.0

My employer uses TimeClock Plus to keep track of everyone in our business. It is a simple way for us to request leave, enter time, and keep track of leave accrued. We went to TimeClock Plus from printed, handwritten spreadsheets. TCP has been a lifesaver!

Pros

TimeClock Plus makes it super simple for us to enter our time worked as well as keep track of leave earned. It is incredibly user-friendly and I love using it every day.

Cons

Working mainly from an employee standpoint (rather than a manger or an admin), I have no issues with the program.

Review Source

MB

Monique B.  
Recreation Coordinator  
Government Relations  
Used the software for: 2+ years

### "User Friendly TimeClock"

December 31, 2019

5.0

My overall experience with TimeClock Plus has been awesome. My staff members can easily log their hours, request time off, and even track the type of leave they are requesting (i.e. personal, vacation, etc).

Pros

TimeClock Plus is beyond easy to use. The system automatically calculates your time, deducts lunch breaks, and even allows superiors and subordinates to communicate via time approval/denial messages.

Cons

Sometimes the time clock requests for sick, vacation, personal days, etc. are sent to the head administrator's spam folder, which can leave the employee wondering if their request was submitted correctly. Employees cannot clock in or out when off the company's network. This becomes a pain when staff members are traveling for work.

Review Source

SC

Sarah C.  
Owner  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "Great Software, Terrible Customer Service "

March 16, 2021

3.0

The software itself works DECENT but again the customer service, lack of effort or personalization you receive is thee worst I've experience working with vendor. I would take your business elsewhere to a company that will give you the time of day. Especially for a $1200+ implementation fee

Pros

I strictly use it on a mobile app for my employees to clock in and out. I like it because I was told it could geo-map so employees can only use the app when in the building. They forgot the fine print: it is extremely unreliable with location recognition, the geomap is a circle so it has to include some of the outside of the building.

Cons

$1200 for an implementation fee that could have been a 5-minute video, my account "implementation specialist" did not set my accounts up per my parameters (something the $1200 fee is supposed to include). I was not properly explained how licensing was charged, invoiced, given no explanation of charges when you ask and the money was withdrawn from my account. When you call to voice a terrible experience you are pretty much told too bad and they do nothing to make it right for the client.

Reason for choosing TimeClock Plus

The first sales specialist you speak to will be very attentive...until you sign the contract

Review Source

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