--- title: "TimeClock Plus Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is TimeClock Plus the right Attendance Tracking solution for you? Explore 271 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/21548/TimeClock-Plus/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-10" --- TimeClock Plus 4.4 (271) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 10th, 2026 # Reviews of TimeClock Plus Ease of use 4.3 Customer Service 4.3 ## Pros and Cons in Reviews BS Ben S Infrastructure ArchitectInformation Technology and Services, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “The best feature is the ability to mass remote controll, update, patch, and make configuration changes of all the clocks at one time.“ April 23, 2026 DB David B Business AnalystsCivic & Social Organization, 10,001+ employeesUsed the software for: 1-2 years. “The reporting within TCP can use some enhancement. Although the preconfigured reports are valuable it does not provide all the data we would like to produce.“ April 23, 2026 DL Donna L Business Systems AnalystGovernment Administration, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “TCP Developers worked with my company to integrate TCP with our company's Oracle system as well as create a custom module that allows us to perform 'tricky' timekeeping operations for our 365/24/7 employees. “ April 23, 2026 NK Nicki K Business AdministratorHospital & Health Care, 51 - 200 employeesUsed the software for: More than 2 years. “Ex: Employee forgot to clock out for break and writes up an form for management to fix. When you go to split segment by by length-hit split-change out time to corrected out time.“ April 23, 2026 JS Jose V S IT DirectorEducation Management, 11 - 50 employeesUsed the software for: 1-2 years. “provides excellent services for HR and employee time management; Supports mobile, web, and physical clock terminals (including biometrics)“ April 23, 2026 JW Jeff W Human Resource ManagerMechanical or Industrial Engineering, 51 - 200 employeesUsed the software for: More than 2 years. “The first 10 years were great, not as excited lately, costs are super high, it is no longer efficient as employees manipulate the clocks to their advantage costing a lot a missed production.“ April 24, 2026 LM Lieby M HRHealth, Wellness and Fitness, 501 - 1,000 employeesUsed the software for: Less than 6 months. “implementation was a bliss and very clear, whenever we needed something from CS, we called in or emailed and got very clear and short answers, we even got a teams call which was extremely helpful. whenever we emailed, your guys followed up with me until we responded!“ April 27, 2026 KC Katie C Admin AssistantEducation Management, 51 - 200 employeesUsed the software for: More than 2 years. “Closing the month can sometimes be challenging, especially when there are multiple errors from missed punches and other clock -in and out issues.“ April 23, 2026 ## Showing most helpful reviews Showing 1-25 of 271 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Joshua F. File Clerk Reception and Office Services Law Practice Used the software for: 6-12 months ### "Could Be Time, For A Better Time..." July 6, 2023 3.0 This has been a decent product. It does require hovering over employees to make sure that they are consistent and deliberate with their time punches. Pros It IS very user friendly, and easy to use. Cons It is So frustrating to not be able to make edits to incorrect time punches without being required to submit a service ticket. Alternatives considered [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Reason for choosing TimeClock Plus Cost Review Source AW Anna W. President Construction Used the software for: 6-12 months ### "Great Program" April 23, 2026 4.0 Our overall experience with TimeClock Plus has been positive. It’s a powerful system that keeps everything organized and makes it easy for employees to clock in and out and manage time-off requests. That said, it can feel a bit complex for a small business at first, but once you get familiar with it, it becomes a reliable tool that helps keep scheduling and payroll running smoothly. Pros It’s easy for everyone to clock in and out, and it makes it simple to update any days off they may need without confusion or delays. Cons It’s almost too complex for our small business, but we make it work and appreciate how it helps keep everything organized once you get the hang of it. Switched from [QuickBooks Time](https://www.capterra.com/p/151722/TSheets/) Needing something that would function with our new payroll company. Review Source Response from TCP Software April 29, 2026 Thanks for sharing your experience! We’re happy to hear that TimeClock Plus has been a reliable tool for keeping scheduling and payroll running smoothly. We understand that the system can feel complex at first, especially for smaller businesses, and we appreciate your feedback as we continue improving. MB Michelle B. HR Administrator Machinery Used the software for: 1-2 years ### "Just One Opinion " April 23, 2026 1.0 I have not had good experiences with TCP. This is why our company is looking to switch, looking for a product that supports their customers. Something more user friendly. Pros I have not found any pro's to Time Clock Plus. I have found that customer service will provide different answers to the same question. Cons Everything starting with customer support or lack thereof. TCP is not user friendly. There are options set up in the system that does not work. Example, there is a box you can check that would remove occurrence points at 90 days, but it doesn't work. I have asked customer support and they agreed this is not a valid option. Review Source Response from TCP Software April 29, 2026 We're sorry to hear this has been your experience Michelle - this is not the standard we hold ourselves to. We'd welcome the chance to connect directly and see if we can turn this around for you. JR Jeremiah R. Data Management Education Management Used the software for: 2+ years ### "Easy to Use" April 23, 2026 5.0 Our overall experience with TCP has been good. The program works well for our district. We will continue to use TCP for the foreseeable future. Pros We like the versatility of the product. Our employees can clock in and out from kiosk, physical clocks, and through mobile. Cons I am not sure what we really don't like about the product. It is not fully integrated with our FIS, so we would probable like that. Alternatives considered [Frontline SIS](https://www.capterra.com/p/185773/Frontline-SIS/) Reason for choosing TimeClock Plus Cost and the fact that TCP is an application preferred partner for our FIS. Review Source Response from TCP Software April 29, 2026 So happy to hear that TimeClock Plus is working well for you. Thanks Jeremiah! BS Brianna S. Payroll Specialist Non-Profit Organization Management Used the software for: 2+ years ### "One of its strongest features is how customizable it is." April 23, 2026 5.0 The system is user-friendly for both employees and administrators, making it easier to track hours, manage approvals, and maintain compliance. Overall, TCP Software has streamlined our timekeeping processes and adapted well to the unique demands of a performing arts environment. Pros As an HR/Payroll admin for a performing arts center, I’ve found TCP Software to be an excellent solution for managing our timekeeping needs. Our organization includes a wide range of departments, from front-of-house staff and production crews to administrative teams—and TCP has been incredibly effective at accommodating that complexity. One of its strongest features is how customizable it is. We’re able to tailor pay structures, rules, and workflows to fit the specific needs of each department, whether that involves union requirements, variable schedules, or different pay rates. This flexibility has significantly reduced manual adjustments and improved overall accuracy in payroll. Cons One challenge worth noting is that some of TCP Software’s more advanced, customizable reports come with a noticeable learning curve. While the flexibility is a major advantage, it can take time to fully understand how to build and refine reports to get exactly the data you need. For new administrators especially, navigating the reporting tools may require some trial and error or additional training. That said, once you become familiar with the system, the depth and precision of the reporting capabilities become a valuable asset. Review Source Response from TCP Software April 29, 2026 This review made our day Brianna - thank you! Customizable pay structures, union requirements, variable schedules — that's exactly what TimeClock Plus is built for! We appreciate your honest note on the reporting learning curve and we're continuously working to make it more intuitive. So glad to be part of keeping your performing arts center running smoothly! 🎭⭐ JB Jodi B. District Payroll Education Management Used the software for: 2+ years ### "District Payroll" April 23, 2026 5.0 My overall experience with TimeClock Plus has been very positive. The system is easy to use, and we’ve consistently been able to get the support we need when questions or issues arise. The combination of user-friendly functionality and responsive customer service has made it a reliable solution for our team. Pros I’ve found TimeClock Plus to be very user-friendly on both the manager and employee sides, which makes day-to-day use simple and efficient. Clocking in and out is rather easy with minor interruptions. The chat support feature has also been a big plus. Each time I’ve used it, I’ve received helpful assistance. If the initial representative isn’t able to resolve my issue, they quickly escalate it to someone who can, and I still receive a timely response and a solution. We do not use the HR Management to be able to speak on that. Cons At this time, I don’t have any significant concerns. The system meets our needs well and keeps processes simple and efficient. Review Source Response from TCP Software April 29, 2026 Thank you so much for this amazing review! 🙌 We're thrilled TimeClock Plus is making things simple and efficient for both your managers and employees. Our support team will be especially happy to hear this — they work hard to make sure every issue gets resolved quickly. DL Donna L. Business Systems Analyst Government Administration Used the software for: 2+ years ### "TCP Review for Arlington County (Va) Government" April 23, 2026 5.0 My overall experience with TimeClock Plus has been great! Along with the software being highly customizable, working with TCP Support and TCP Module Developers has been a very positive experience. TCP Developers worked with my company to integrate TCP with our company's Oracle system as well as create a custom module that allows us to perform 'tricky' timekeeping operations for our 365/24/7 employees. These customizations have saved our timekeepers hundreds of hours of time reconciling and re-keying time for our hourly employees. Because of this, TCP has provided great value for our money. Pros I am a Business Systems Analyst and the Administrator for our company's Timeclock Plus (TCP) system, and this software is extremely powerful. With it, I can customize clock in/out and other features by company, division, or even a single employee. As an Administrator of the system, what I like most about TCP is that it is highly customizable, so it can accommodate all of our employees' needs. As a User, clocking in/out and viewing hours and leave requests (we use the Leave Request Module) is extremely easy to do. Along with clocking in/out via an actual clock, users may use a computer or their mobile phone/ipad to perform their TCP tasks and view TCP information pertinent to them. Cons Because TCP is highly customizable, configuring features may be complicated and/or confusing. Many of the TCP features interact with each other, so knowing what changes need to be made or how those changes may affect associated features may be confusing to new administrators. Review Source Response from TCP Software April 29, 2026 Thank you for your thoughtful review Donna! We’re so glad to hear TimeClock Plus has helped support your organization’s unique timekeeping needs and that the flexibility and customization have made a positive impact. Your feedback on admin complexity is well noted and truly appreciated. We truly appreciate your partnership! LP Laurel P. HR and Finance Coordinator Religious Institutions Used the software for: 2+ years ### "Hope Review of TimeClock Plus" April 27, 2026 4.0 Overall, our experience has been pretty good. Customer service is fairly decent. Sometimes Customer Service Reps have not understood what I needed so I've had to make additional calls to correct an issue. Pros Easy to learn, clocking in and out is self-explanitory, individual passwords make the system secure. Cons I think it's pricey for what we use it for. We don't use many of the offered features and it would be better if we could subscribe only to modules we use. Employee management is relatively easy but some default selections seem "hidden" and I need to hunt around to find what I want. There is a default setting that is selected and no one at customer service knows how to change the default. I've called twice, and both times the Rep has said it's fixed but it isn't. Review Source Response from TCP Software May 21, 2026 Thanks for the honest feedback. I’ll share your concerns with our product team so they can take a closer look. JL Joshuanna L. Student Researcher Research Used the software for: 1-2 years ### "TCP is a great resource for any workplace." April 23, 2026 5.0 Its worth it. It keeps an accurate record of my time and rounds up the minutes so I can get paid on time. It shows the exact time ypu clock in and out and the total hours / minutes rounded up. Its accessed to you and your employer as well. You don't have to send your hours to your employer. Pros It is very easy to use. Its just a button that I click to clock in or out. It doesn't require a login method after you've signed so it takes seconds to clock in and get your hours. Its very easy to reveiw your previous hours since all the logs are in one place and very accessible. Cons Sometimes it requires me to put my school ID number. I think its unnecessary sonce everyone already has a unique TCP attached to their name. I think its irregular as well since it doesn't ask that everytime. When it doesn't ask for my ID, I have to check again to make sure the hours were recorded. Review Source Response from TCP Software April 29, 2026 Thanks so much for sharing your experience! So glad TimeClock Plus is making it easy to track and review your hours accurately. The inconsistent ID prompt is definitely something worth flagging to your admin or our support team so we can get that sorted. Thanks Joshuanna! Dana P. Staffing Coordinator Veterinary Used the software for: 6-12 months ### "Here for the Basics" April 25, 2026 5.0 TimeClock plus was able to accomplish the basics of what we needed for our team- essentially just clocking in and clocking out. Pros TimeClock Plus makes it super easy to clock in and clock out, track hours and review timesheets. It offers the basics. Cons There aren't a lot of customization features available to use on timeclock plus. We truly only used to clock in, clock out and review clock ins. Review Source Response from TCP Software May 21, 2026 Thank you for your feedback! Glad the basics are working well for you. For customization, please reach out to your account manager for assistance. LC Lacey C. PAYROLL BENEFITS COORDINATOR Higher Education Used the software for: 2+ years ### "Don't mess with all the other time and attendance - just get the best....TCP!" June 19, 2025 5.0 Always willing to help - tries hard to find a way to make TCP work for you and your district. We've been with TCP for right at 15 years - so we've seen the company grow and expand....always striving for excellence for their customers. We consider ourselves part of the Friends and Family group ;o) Pros The ability to export the time and attendance into Ascender. TCP makes it easy to export your time and attendance straight into your payroll system. All of your pay transactions and leave goes into Ascender in seconds....literally. Cons Not always being able to communicate in such a way that a desired outcome is met.....TCP KNOWS their product - but they don't know ours - so it is super important that we are able to understand each other when working on a problem. Alternatives considered [T-Macss](https://www.capterra.com/p/10003628/T-Macss/) Reason for choosing TimeClock Plus it fit our needs better - more suited to the daily work here at the school Review Source DC Dale C. Director of IT Retail Used the software for: 1-2 years ### "Director of IT" June 19, 2025 5.0 We have had a positive experience with the use of the software. The customer service team is always available for assistance. Pros The software is easy to use. Their customer Service is fantastic and are very helpful and informative. Cons So far, we have had no issues with the software. Initially we had to get familiar with it being in the cloud and their service schedule, but we have rectified that. Alternatives considered [T-Macss](https://www.capterra.com/p/10003628/T-Macss/) Reason for choosing TimeClock Plus We had an older version of TCP and upgraded to this version. Review Source YB Yolanda B. Payroll Administrator Government Administration Used the software for: 2+ years ### "Highly recommend TCP+" April 23, 2026 5.0 I really enjoy using TCP and how it cuts our input to Payroll. I also love the fact that there are no long periods of wait time to get support. Pros The Clock In and Out function is very user friendly. The program is very powerful once you learn to use it and has many options we were looking for—great product for the value. Easily imports to our payroll system. Cons The setup and training were a little challenging at first. But once we were trained, it was quite valuable. Review Source Response from TCP Software April 29, 2026 Thanks, Yolanda, for the wonderful review! So glad TimeClock Plus is cutting down your payroll input time and that support has been quick and helpful. MH Michael H. Operations Manager Human Resources Used the software for: 2+ years ### "TimeClock Plus- an awesome partnership!" April 23, 2026 5.0 Our company has used TimeClock Plus for several years, and their expertise in timekeeping solutions has saved us a lot of time and potential headaches. Pros Highly customizable for differing needs, very reliable, EXCELLENT customer service! We are a PEO with multiple clients using TimeClock plus- each with specific requirements, and TimeClock Plus takes care of all of their needs. Cons Nothing that I can think of. TimeClock Plus is reliable, convenient, consistent, works very well with our payroll software, and again, excellent service. Review Source Response from TCP Software April 29, 2026 That's amazing - wow! Thank you so much for the kind words and for trusting TimeClock Plus to support you and your clients. Knowing we've saved you time and headaches makes it all worth it! JVS Jose V S. IT Director Education Management Used the software for: 1-2 years ### "technology director" April 23, 2026 5.0 provides excellent services for HR and employee time management; Supports mobile, web, and physical clock terminals (including biometrics) Features like geofencing and audit trails improve accountability Pros saves time and helps with employee management; easy to setup and maintain Flexible rules, scheduling, and reporting—good for complex organizations (schools, government, etc.)Integrates well with HR/payroll systems for automation Cons security, authentication methods; system feels dated and not very intuitive; Requires multiple clicks for simple tasks; Certain features (like pay period controls) aren’t as customizable as expected Review Source Response from TCP Software April 29, 2026 Thanks so much for this detailed review! Glad to hear that TimeClock Plus is a strong fit for your organization. We appreciate the feedback on intuitiveness and customization - that's exactly the kind of input that drives our product roadmap. Thanks Jose! BP Ben P. HR Manager Commercial Real Estate Used the software for: 1-2 years ### "Reliable Time Tracking with More Capability Than We Currently Use" April 27, 2026 5.0 Overall, it’s a strong product that performs reliably and covers more than just timekeeping. We’ve had a positive experience, even though we are not fully leveraging all of its capabilities. Pros TimeClock Plus is easy to use and has a broad feature set that goes beyond basic time tracking. It offers flexibility and capabilities that can support more advanced workforce management if needed. Cons Some features feel underutilized because the system is more robust than what we currently need. The depth of functionality can make it feel slightly more complex than necessary for simple use cases. Review Source Response from TCP Software May 21, 2026 Great to hear it's going well Ben. Thank you for your feedback! EF Ernesto F. Human Resource Director Public Safety Used the software for: 1-2 years ### "Cloud issues" April 23, 2026 3.0 Good product and will be even better once all the bugs are worked out. Cloud issues but the customer service is excellent. Pros I like that the product is very easy and quick to learn. Once someone becomes familiar with product its easy to maneuver. Cons Product has been kind of problematic since uploaded to the cloud. TCP has not been able to keep in line with our local ERP program regarding accruals. Review Source Response from TCP Software April 29, 2026 Thank you for the great review! We’re glad TimeClock Plus has been easy for your team to learn and use, and that our customer service has made a difference. We also appreciate your honest feedback on the cloud and ERP challenges and are committed to making the experience even better. JR Jane R. HR.Executive Assistant Education Management Used the software for: 1-2 years ### "I'd do it again." April 23, 2026 5.0 Overall, a positive experience. Helpful people on the TCP end of things, and questions are answered quickly. Pros This did away with paper timesheets. It's much more exacting. Manager approval is much easier. Everything comes to me; I don't have to go hunting for paperwork. Cons As with anything new, it's time-consuming to learn it and then train others. Once we got everyone on board, no one complained. Review Source Response from TCP Software April 29, 2026 Wonderful! We love to hear that TimeClock Plus is delivering on all fronts! Thanks Jane! DZ Doris Z. Office Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Great Service & Experience" June 5, 2025 5.0 Overall, my experience has been very good. Each time I come up against something that is not working, the support team has been able to offer a fix. They are very knowledgeable and patient with what the situation /need is. Pros What I like most about TCP is that it meets and in, some cases, exceeds my needs & expectations. The program works great for the flexible shifts, employee information, reporting, etc. Cons The only thing I do not like about TCP is that I cannot drag and drop shifts in the advanced scheduler. Review Source BM Bailie M. Office Manager Utilities Used the software for: 1-2 years ### "Most versatile system" July 22, 2025 4.0 Overall I think TimeClock Plus is the most versatile time clock system. I have used a few others and I would choose this one. Pros I liked how secure it was. The code to get in is just the right length and I don't feel like employees can guess other employees codes. Cons At times as the manager it does take a while to enter missed punches. I think an option that the employee can enter their missed punch and then I can review would be better. Alternatives considered [uAttend](https://www.capterra.com/p/126444/uAttend/) Reason for choosing TimeClock Plus I liked being able to track more employees. Review Source KE Karen E. Human Resources, Safety, and Environmental Machinery Used the software for: 2+ years ### "Very happy!" June 5, 2025 5.0 We are very happy with TCP. It is easy to use for the employee and for those who set up employees or run reports. Pros I like the flexibility of the reports. The ability to filter by a variety of functions is helpful to me when I need to see only specific employees or job codes. Cons One of the reports I run is not currently able to be separated by employee. I believe the tech support folks are working on that! Review Source SM Shannon M. Lead Box Office Associate Entertainment Used the software for: 2+ years ### "So easy to use!" May 16, 2025 5.0 I have had overall positive experiencing with TimeClock Plus! It is so easy to use and we have many employees who use this as their way of clocking hours. I love it. Pros It is super easy! It is so straight forward, there is really hardly any training, and quick to get used to! Cons Sometimes we have error codes that will populate. But I feel like that may be an issue on our end. Review Source nY negin Y. Bookkeeper Hospitality Used the software for: 1-2 years ### "TCP rocks ;)" June 24, 2025 5.0 I am very satisfied with the overall service in TCP. It is a very easy software to work with, and reps are always available to respond. Pros I like how customer service can be reached quickly. they always respond right away it is very easy to work with TCP Cons I really like all the features on TCP. I preferred if I got notification when employees went over their time limit Review Source AW Alisha W. Human Resources Director Government Administration Used the software for: 6-12 months ### "TCP Review" June 12, 2025 5.0 I am thoroughly pleased with the assistance from all levels of the implementation team. Each representative has worked quickly and smoothly to assist our City in transitioning to the TCP product and software. Pros I like that the product is user-friendly. It's not so complicated that employees with limited digital literacy skills cannot use it comfortably. Cons Occasional glitches when clocking in/out via the web or mobile app can lead to inaccurate time tracking, requiring manual correction. The reporting tools, while robust, are not always easy to customize without technical support. Review Source GB Glenn B. Inventory Automotive Used the software for: 1-2 years ### "TimeClock Plus" November 10, 2024 5.0 Overall experience has been great, it’s very easy to use and no one has had any trouble using. Pros Very easy to use, no member of staff has ever had difficulty Cons No real concerns. Sometimes freezes but I think that is more an issue with us, than the product Review Source Response from TCP Software November 13, 2024 Thank you for this review! We are happy to hear that TimeClock Plus has been easy for you and your team to use! ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.