# MuxEmail Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about MuxEmail Software - reviews, pricing plans, popular comparisons to other Email Marketing products and more.

Source: https://www.capterra.com/p/215482/MuxEmail

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# 

 MuxEmail Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

MuxEmail

## What is MuxEmail?

MuxEmail connects with your Amazon SES account helping you keep your email marketing costs low without compromising on deliverability.

## What is MuxEmail used for?

[Email Marketing](https://www.capterra.com/email-marketing-software/)

Overall rating

Based on 3 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### MuxEmail

3.7 (3)

VS.

[### MailReach](https://www.capterra.com/p/230805/MailReach/)

[5.0 (24)](https://www.capterra.com/p/230805/MailReach/reviews/)

Starting Price

Contact vendor

Starting Price

$19.5

Usage Based, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.7 (3)

Ease Of Use

5.0 (24)

Value For Money

4.3 (3)

Value For Money

5.0 (24)

Customer Service

3.7 (3)

Customer Service

5.0 (24)

## MuxEmail alternatives

[SendForensics](https://www.capterra.com/p/163121/SendForensics/)

[4.5 (4)](https://www.capterra.com/p/163121/SendForensics/#reviews)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/163121/SendForensics/)

[Ubico](https://www.capterra.com/p/246492/Ubico/)

[4.9 (8)](https://www.capterra.com/p/246492/Ubico/#reviews)

Starting price

$100.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/246492/Ubico/)

[WordFly](https://www.capterra.com/p/207405/WordFly/)

[1.0 (1)](https://www.capterra.com/p/207405/WordFly/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

0%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/207405/WordFly/)

[Gaggle Mail](https://www.capterra.com/p/159732/Gaggle-Mail/)

[4.6 (36)](https://www.capterra.com/p/159732/Gaggle-Mail/reviews/)

Starting price

$2.50

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/159732/Gaggle-Mail/)

## Pricing

Value for money

4.3 (3)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.3 (3)

4.3

Based on 3 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

3.7 (3)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.7 (3)

3.7

Based on 3 reviews

## User reviews

Overall rating

3.7

Based on 3 reviews

Filter by rating

5(1)

4(0)

3(2)

2(0)

1(0)

Mentioned topic

Sorted by most recent

Dylan T.

Operations Manager

Printing

### "Good concept, but steep learning curve and poorly supported"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

2/10

October 8, 2022

While it worked, Muxemail filled a purpose, allowing for low-cost email broadcasts. We were prepared to forgive any UI/reporting flaws on the basis that it did one thing well. Over the last six months the deteriorating support and frequent bugs made it unviable to continue with the product. Email deliverability is too important to trust to a platform with a likely limited future.

Pros

Muxemail uses a particular quirk in Amazon pricing to integrate with Amazon SES for ultra-cheap email sending. By hosting the actual application on EC2, even large email sends (10,000 emails plus) can end up costing you less than $1 a month. It's a no-frills option for sending email broadcasts (forget about automations and sequences which are discussed below)

Cons

The learning curve to set up Amazon SES and validate is very high for those who aren't particular techy. while they provide resources to assist, it still is time-consuming and fiddly. Competitors such as sendy do this automatically on your behalf, which is a massive advantage. The UI is incredibly basic, and the email editor underpowered if you are going to do anything other than plain text emails. This isn't an issue if you design your emails externally and then import across the html. Reporting is very under-powered. While you can access total clicks/opens - it pretty much stops there. Link clicks are aggregated at an individual user level, effectively making it useless for any decision-making or segmentation. Support was initially pro-active but has dwindled to nothing over time. Expect zero response to support tickets.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Cost - mailchimp dramatically increased subscription fees and removed credit purchase.

Reasons for choosing MuxEmail

As above

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NE

Nessma E.

Manager

Publishing

### "Not as Good as I hoped it'd be"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

4/10

June 22, 2022

It had potential when it first started but unfortunately as it updates its features and upgrades the services things got worse not better. I, sadly, can't recommend this mailer.

Pros

It gives you free 5000 subscribers at first. It uses amazon SES and you're supposed to use its benefits, but with only 5000 subscribers allowed, you won't get so much out of it.

Cons

I'm afraid the provider is very basic and doesn't cover enough features to keep me going. At the same time, I was promised unlimited subscribers. However, they only allowed 5000 with their new upgrade. It's a very limited service and their non free options are pricey compared to other providers.

Switched from

[Flodesk](https://www.capterra.com/p/207268/Flodesk/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

HG

Himanshu G.

Copywriter

Marketing and Advertising

### "Ultra low cost email marketing"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 4, 2021

MuxEmail has helped us cut down the email marketing cost to a bare minimum, and skyrocketed the delivery rates.

Pros

MuxEmail has a beautiful and intuitive user interface and the tool is clearly very powerful. The team behind the tool is also very enthusiastic about their product. They also help you with setting up your Amazon SES and getting production access. The tool also offers API and webhooks, which means it can be easily integrated with any other leading tool out there.

Cons

MuxEmail is a little limited in terms of automation. Also, so far it only integrates with Amazon SES.

Switched from

[Automizy](https://www.capterra.com/p/159247/Automizy/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 7, 2021

Thanks for such a wonderful review Himanshu! We have started working on visual automation flow builder and would love to get on a call with you to understand your use case, so that we can incorporate it into our feature.

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)