# Documint Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Documint the right Document Generation solution for you? Explore 36 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/215492/Documint/reviews --- Documint 4.9 (36) [View alternatives](https://www.capterra.com/p/215492/Documint/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Documint Ease of use 4.6 Customer Service 5.0 ## Pros and Cons in Reviews SB Savannah B Director of Systems & OperationsDesign, 11 - 50 employeesUsed the software for: Less than 6 months. “It has essentially cut out an entire data-entry hire, not only saving our company a lot of money but eliminating human error.“ March 1, 2022 SR Scott R Airtable ConsultantComputer Software, Self-employedUsed the software for: Less than 6 months. “When it comes to Airtable's built-in features, it is extremely difficult to output any sort of a PDF document from your data — especially if your data contains multiple records that you need to loop through (such as linked record fields). And it is downright impossible to automate any sort of PDF creation with Airtable's built-in tools.“ May 16, 2021 DM David M DirectorHospital & Health Care, 2 - 10 employeesUsed the software for: 6-12 months. “The customer support has been outstanding and I could not have done this without their bespoke support.“ September 30, 2022 SR Scott R Airtable ConsultantComputer Software, Self-employedUsed the software for: Less than 6 months. “Therefore, 100% of Airtable consultants like myself are required to search for external tools which can automate the process of creating high-quality PDF documents from Airtable data. Until Documint showed up on the market, all of the solutions were extremely expensive & very difficult to use, and they also had poor customer support. But Document is a game-changer.“ May 16, 2021 DM Devin M PartnerInformation Services, 2 - 10 employeesUsed the software for: Less than 6 months. “Super simple to get started - found through Airtable Apps, and is filling a need at a fraction of the cost than another solution.“ September 21, 2021 HB Helen B Systems DeveloperEducation Management, 51 - 200 employeesUsed the software for: 6-12 months. “On top of that, their customer service is phenomenal and it's great to see them continually developing the product.“ October 14, 2021 ## Showing most helpful reviews Showing 1-25 of 36 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Andrew E. Web Developer Internet Used the software for: I used a free trial ### "Great features, incredible customer support - I am now a lifetime customer" January 7, 2026 5.0 Overall, my experience with Documint has been great. They will be my go-to document automation and generation platform. I'm excited to see how they continue to expand their features. Thank you again to \[sensitive content hidden\] for the excellent customer support! Pros The ease of use is amazing and so is the customer support. Shout out to Rafaela for helping me through some challenges that I've encountered. It goes to show how much Documint values their customers. I don't think I've ever had customer support as amazing! Cons There isn't much to dislike about Documint. I think the Looped Filtration just needs to be fixed, but I've found a good workaround. If the Header and Footer could have dynamic content displayed from Airtable as well, that would be amazing. Review Source DC Diane C. Manager Financial Services Used the software for: Less than 6 months ### "\[sensitive content hidden\] is the best IT DOCUMINT customer support specialist!!" April 25, 2025 5.0 I like using the platform so far and look forward to using it for many automations in our business. I could not have gotten to this point without \[sensitive content hidden\]!! She was so patient working through all my points where I was stuck. She worked out each of my pain points, going above and beyond. I have tried so many software systems online, and I have never gotten the level of customer service she provided. She is amazing!! Pros The designer and the ease of integration with Airtable. Cons There is a learning curve to set up with Airtable linked tables. Alternatives considered [PDF Maker - Automate Documents](https://www.capterra.com/p/10017586/PDF-Maker/) Reason for choosing Documint You have your design platform and integrate with airtable and softer. Review Source Saurabh S. CEO Computer Software Used the software for: Less than 6 months ### "Automate your Documents and get real work done." July 12, 2021 3.0 Currently, this is our go-to app for all the Document automation needs and we don't feel like changing it soon. Pros I love the way it integrates with multiple services we are using in our company. We use Documint to automate various aspects of our company and love using it. Cons This can sometimes be unresponsive that we have noticed sometimes but it really works as expected most of the time. Review Source BJ Brad J. Quality Manager Architecture & Planning Used the software for: 1-2 years ### "Rockstar Company" November 13, 2024 5.0 I struggled at first to understand the variables but \[sensitive content hidden\] and his team went above and beyond the call of duty to help me understand where I was going wrong. They are friendly and fun as well as being very knowledgeable. Pros It is a lot more flexible that I initially thought. You can really taylor your docs to your needs with a little creativity and support from \[sensitive content hidden\] and his amazing engineering team. Cons It sometimes drops variables without warning. The errors are not very descriptive when issues do inevitably arise. Thanks to the team though it is quickly sorted out. Alternatives considered [Plumsail Documents](https://www.capterra.com/p/214700/Plumsail-Documents/) Reason for choosing Documint At the time documint was easier to use and integrate. Review Source KK Kevin K. Owner Computer Software Used the software for: Less than 6 months ### "Built to cater for any User" February 23, 2022 5.0 Amazing software. Pros Easy, simple, and sophisticated. These guys thought of everything a company would need from a "documint" perspective. I now save so much time through this simple integration. My business looks 10 times better using this software. I always keep "documint" as a surprise at the end of my presentations and without fail all my clients are blown away. Cons It would be unfair for me (a no coder) to ask Documint to simplify their software even more. I need to upgrade my own skills. Alternatives considered [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[Pagemaker](https://www.capterra.com/p/230079/PageMaker/) Reason for choosing Documint Customer "service" changed to great customer "experience" This product is underestimated Review Source VR Verified Reviewer Founder Health, Wellness and Fitness Used the software for: 6-12 months ### "Amazing! Cannot recommend highly enough from a service and support perspective" November 14, 2024 5.0 Super impressed with it as a product and the service the team provides Pros Documint has basically allowed me to automate and therefore scale my onboarding document and reporting infinitely! There Customer service was Insanely helpful when i needed something resolved with an integration. went above and beyond. Cons It takes a fair amount of time to build all of the components, but that is because of the variables (so do not think it can be improved too much). Review Source EO Emmanuel O. Website developer Design Used the software for: I used a free trial ### "Amazing Platform with Friendly customer service." October 29, 2024 5.0 It was great knowing about Documint, will surely promote them Pros Friendly customer service, easy to use even though I don't understand everything about it, I was able to do some few things. Cons Friendly customer service, there where very patient with me even though the numerous question😅 Review Source Adnanul H. COO Marketing and Advertising Used the software for: Less than 6 months ### "Great customer support, excellent features" May 8, 2021 5.0 I'm trying to autogenerate reports, employee documents as easily as possible, and in a cost-effective way. So far, very satisfied and I can see this becoming part of our long-term tech stack. Pros The customer support is great. I got stuck in making my template, and the team helped me out. I swung at least 10+ questions towards them, and they helped me get through all of them. The best feature I liked is that you click a button on Airtable, and it automatically attaches the document to an attachment field. No downloads, no hassles. It's a real time-saver Other than that, you can customize the template to pretty much exactly the way you want it. From padding, to branding, to pulling in records from external integrations. I'm using this as a replacement for Airtable's page designer, and I can make: - multiple pages - attach images from linked records - make it look exactly the way I want it to in terms of branding Cons I've started using it on May 2021, so I know the team's already working on it - there's not many video tutorials around. The text documents helped me set up my base quite well, but I can imagine that videos would help others a lot more. Reason for choosing Documint Pricing, ease of use, UI and everything else is modern (a big one for me because I don't want to use SaaS that looks like it's from the 2000s). Review Source VR Verified Reviewer Accountant-general Building Materials Used the software for: Less than 6 months ### "Service for organizing information" July 30, 2021 5.0 The neural network and artificial intelligence are doing their job more efficiently than me. Pros Works well with the Stacker platform, the integration with it was very handy. The cloud solution helps to understand almost all documents that appear in the company and present them in a convenient graphical form. Cons I can't imagine the disadvantages of this service other than the fact that they ask for $ 74.99 per month for advanced functionality, but it's worth it. Review Source Joshua T. CEO Internet Used the software for: Less than 6 months ### "Easy to use and saves my team tons of time" January 15, 2021 5.0 Pros What I love about the platform is the easy to use template builder for my documents. I've used a few in the past and they were all very clunky. Documint's interface is very user friendly. The ability to sync up all my data from my CRM has saved me tons of time with busy work. Which frees me up to do more important tasks. Cons Their integrations were limited but it looks like they have more coming soon. Review Source KA Kenneth A. Owner Management Consulting Used the software for: Less than 6 months ### "Winner, Winner, Chicken Dinner!" May 7, 2021 5.0 Pros I was building an estimate/invoice system connected to Airtable. I evaluated many other options. PDFmonkey was difficult to code, liquid also required coding, airtable page builder required manual intervention to create the pdf. Documint was the only option where it was easy, could do a variable table on the line items list and would auto generate a pdf. Winner, winner, chicken dinner! I almost gave up on them, but circled back. The \[SENSITIVE CONTENT HIDDEN\] did a conference call and showed me how to make it do what I needed. He may not call everyone back, but this was a huge road block he helped me through. Cons Had a little trouble building it, but they are creating the documentation or shooting a video on how to. Review Source JL Jake L. Founder Information Technology and Services Used the software for: Less than 6 months ### "Great product" June 8, 2022 5.0 Pros Easy to set up document templates for our Airtable data Cons A learning curve at first but well worth it Review Source TR TJ R. Owner Design Used the software for: Less than 6 months ### "Incredible Technical Support" December 4, 2024 5.0 Amazing so far! Works great and the customer support is the best. Pros Joao from customer support is my new best friend! He helped me figure out a weird issue i was having with an automation. He is, hands down, the best tech support person I have every spoken with. Customer support gets an A+++ Cons i have not encountered a con with documint yet. Review Source dK david K. systems director Apparel & Fashion Used the software for: Less than 6 months ### "great addition" September 11, 2024 5.0 Documint has been a game changer for my company. Customer support is great, the way it integrates with airtable is seamless Pros this saves tons of time - no more copy/pasting when we create POs or internal docs Cons theres a bit of a learning curve, but customer support is great and you get the hang of it fairly quickly Review Source JS John S. Digital Marketing Specialist E-Learning Used the software for: 1-2 years ### "Get this NOW!" September 18, 2024 5.0 The customer experience team helped point me towards documentation and gave me setup tips to make everything go faster. I needed to integrate with Hubspot and they showed me on both Documint and Hubspot how it would work. Pros It's simple to use and set up. It fit into my existing document creation infrastructure and just saved me a ton of manual work. Cons Nothing comes to mind. I had to upgrade but the upgrade is based on usage, so it was totally worth it. Review Source DB David B. Low-Code Developer Computer Software Used the software for: I used a free trial ### "Documint is without any doubts the best option to create documents from Airtable." September 23, 2021 5.0 The experience working with Documint has been magnificent, it has helped me to take a multivendor marketplace to the next level making "Amazon style" work around without the need of a huge development team at the moment of creating legal documents for vendor and customers with a single click. Al being done by this guy who is writing the review and around 5 hours of working time. It has worked great and I'm planning to use it for all my projects in the future Pros I loved the way that we can merge information from actual Airtable rows into a document in a matter of seconds with no extra automations needed. I also loved how easy it was for us to get customer support from them. \[SENSITIVE CONTENT\] was super helpful and gave me awesome support even by a video call, a thing that most of the companies do not offer, and they gave me the option to me right away. Creating a template is easy once that you dominate the technique to do it, and it gives you some surprising different levels of scalation with the model that they manage. Cons There were a couple of links for the "variable creation" that were not reachable from the template designer, maybe adding that option from the template designer might help a little to avoid reaching customer support because the variable are not working. And, the first time you set up a template can be hard, maybe a better first timer's tutorial on video explaining how to use all the fields properly could help a lot to make the first time easier. Review Source HB Helen B. Systems Developer Education Management Used the software for: 6-12 months ### "Exactly what you need to generate reports and documents" October 14, 2021 5.0 We were in the middle of a systems overhaul when we started using Documint, so picking up and learning another tool was not something I was looking forward to. However, the product was so intuitive, we had reports / documents set up in no time. On top of that, their customer service is phenomenal and it's great to see them continually developing the product. Pros Documint is very intuitive to use and they keep making improvements in this area all the time! It runs exactly the way you expect it to. I've tried several other options and the hoops they expect you to jump through to simply retrieve your data defeats the entire purpose. Documint lets you set up your template and generate your documents from within Airtable instead of the other way around. Customer service is fantastic. Whenever I come up with what seems like a tricky scenario (filter data that's coming from a linked table, watch for fields to update, etc.), the developers come up with amazing solutions and then take the time to walk me through them. Cons There are a lot of options when it comes to customizing your document, so it can take time to format / re-format your document if you make a mistake or need to make a lot of updates (which borders to select when creating a "table", for example). But the benefit of having all those options definitely outweighs the repetitiveness. Switched from [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/) Much easier to use and met our needs. Review Source SB Savannah B. Director of Systems & Operations Design Used the software for: Less than 6 months ### "Streamlining Processes and mitigating errors." March 1, 2022 5.0 The more I learned about it, the more I could see it benefitting our company. I have only created a few templates thus far, but plan to make so many more. I love that this software becomes the grease to our system, making things move quickly and efficiently. It has essentially cut out an entire data-entry hire, not only saving our company a lot of money but eliminating human error. Pros This software has significantly cut down our document creation. We spend months collecting data and then spent weeks copying that data and pasting it into documents. This can now all happen in a matter of seconds! Our team is now able to focus on the things that matter. Cons The software does require an understanding of JSON, depending on the complexity of your Airtable base. Ours was very complicated. Thankfully, the Customer Service team was able to walk me through each step, teaching me how to actually use the product, instead of just doing it all for me. Because they took the time to teach me, I now have the ability to make adjustments as the company needs without scheduling time with the software CS team. Review Source CA Carri A. Operations Building Materials Used the software for: Less than 6 months ### "Grateful to have found this software" December 17, 2022 5.0 The personal response from them Documint team is by far the best I have ever received from a software company. Personally reaching out and responding. They saved my bacon! Pros The no-code aspect is important to our business. The flexibility to design and use, is also appreciated Cons The commands are not intuitive yet, but there are many help documents and tutorials Reason for choosing Documint Na Switched from [Adobe Acrobat Reader](https://www.capterra.com/p/170833/Acrobat-Reader-DC/) Less labor intensive with this software Review Source CW Courtney W. Founder and Chief Automator Information Technology and Services Used the software for: Less than 6 months ### "Amazing document generation tool!" April 14, 2022 5.0 Highly recommend! I love using Airtable with my automation clients, but a big drawback is that it can be hard to visualize the data. Documint easily solves this problem and allows an endless array of customized reports. Pros Documint integrates seamlessly with Airtable, making it incredibly easy to generate a visually appealing report from our data. I set this up for a client who was previously dealing with version after version of google sheets. Thanks to Documint, we're able to save their team time, take advantage of the automation capabilities of Airtable, and make a beautiful report for their stakeholders and internal reference by just clicking a button. Documint simplified their work and helped them create a much more professional looking report. It also easily handled some complex workflows we have such as iterating through a variable number of items in certain sections of our report and calculating totals. Cons It's a little tricky to use until you get the hang of it, but their support team is WONDERFUL and walked me through every bit of the process. Review Source SR Scott R. Airtable Consultant Computer Software Used the software for: Less than 6 months ### "Best automated PDF document creation tool for Airtable" May 16, 2021 5.0 When it comes to Airtable's built-in features, it is extremely difficult to output any sort of a PDF document from your data — especially if your data contains multiple records that you need to loop through (such as linked record fields). And it is downright impossible to automate any sort of PDF creation with Airtable's built-in tools. Therefore, 100% of Airtable consultants like myself are required to search for external tools which can automate the process of creating high-quality PDF documents from Airtable data. Until Documint showed up on the market, all of the solutions were extremely expensive & very difficult to use, and they also had poor customer support. But Document is a game-changer. It is inexpensive, easy to use, it has an extremely simple API, and the customer support is excellent. For Airtable users everywhere, Documint is the solution you've been looking for! Pros Documint is much more affordable than all the other alternatives for automated PDF creation, it has a built-in template editor which is easy & intuitive to use, it has full support for looping through multiple Airtable records (such as linked record fields), its API is simple to use & easy to understand, and its support team is excellent & very responsive. Cons The documentation is currently missing depth, but they are in the process of building out all the documentation right now! And in the meantime, their customer support is excellent! Alternatives considered [DocSpring](https://www.capterra.com/p/203854/DocSpring/)[Docupilot](https://www.capterra.com/p/178577/Docupilot/)[pdfFiller](https://www.capterra.com/p/162654/PDFfiller/)[Formstack Documents](https://www.capterra.com/p/206506/Formstack-Documents/)[PDFShift](https://www.capterra.com/p/184246/PDFShift/) Review Source MB Matt B. Founder Computer Software Used the software for: Less than 6 months ### "The app that Airtable was missing - Documint" May 7, 2021 5.0 I've used Airtable for some time now and it's always been difficult to get good export to a nicely formatted document. It's really only been possible with the help of Zapier or using something like Formstack which is quite an expensive tool. Documint has changed all that. It's easy to use and fully integrates with Airtable to export any document to a PDF and save it back into your base in one click. Pros Very easy drag and drop interface. The conditional visibility of blocks are awesome, but the killer feature is being able to loop line items from Airtable linked data. I don't think there is anything else that can do it. The live preview feature is great and the support team are super responsive and helpful. Cons Nothing I've found yet. It would be nice to have some more file output options, but not a huge problem and the font availability is quite limited, but I'm sure they are working on that. Switched from [Formstack Documents](https://www.capterra.com/p/206506/Formstack-Documents/) Cost and features Review Source TH Tobias H. Director Health, Wellness and Fitness Used the software for: Less than 6 months ### "At last the help we needed" June 29, 2022 5.0 Pros For pragmatic reasons we first look at the price. Compared to other offers on the market it has a fair pricing structure (ridiculous what some other campanies charge). We were up and running within minutes. Took a template, made adjustments, plugged in our variables and off we went. Cons Some minor issues with typography and design Alternatives considered [Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[Formstack Documents](https://www.capterra.com/p/206506/Formstack-Documents/)[Airtable](https://www.capterra.com/p/146652/Airtable/) Reason for choosing Documint Gut feeling and price Review Source TW Tony W. Manager Investment Management Used the software for: Less than 6 months ### "Just sign up, schedule a time with them, an the rest is was me seeing my needs fulfilled. " December 17, 2021 5.0 \[SENSITIVE CONTENT\] took the time to walk me thru the process, added a lot of value beyond the product by being knowledgeable in AirTable as well. It made it easy for me to show them what I was needing and for them to be able to show me how to get the two working seamlessly together. Thanks again \[SENSITIVE CONTENT\]! Pros The integrations with AirTable. It's ability to show me my docs before I had to create them. Cons Took a minute to understand that you have to drop a column box down, then add a text box. I tried to add a text box multiple times before I learned. Reason for choosing Documint \[SENSITIVE CONTENT\] with Gap Consulting recommended it. Review Source DM David M. Director Hospital & Health Care Used the software for: 6-12 months ### "Amazing Software but just as amazing customer support" September 30, 2022 5.0 I can't fault them. Great addition to our software needs. Pros Once all integrated, it is simply a press of a button to create the documents we want. The customer support has been outstanding and I could not have done this without their bespoke support. Cons It can take a little getting used to on the setting up, but they are there if you need help. Reason for choosing Documint No other software seems to match this level of detail in my opinion. Review Source Similar Products Featured