# Lano Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Lano the right Contractor Management solution for you? Explore 19 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/215549/Lano/reviews

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Lano

4.5 (19)

[View alternatives](https://www.capterra.com/p/215549/Lano/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Lano

Ease of use

4.3

Customer Service

4.5

## Showing most helpful reviews

Showing 1-19 of 19 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Mourad M.  
UX/UI Designer  
Design  
Used the software for: 6-12 months

### "Works like a charm"

February 12, 2021

5.0

Pros

I was tired of keeping track of which client owes me money. That days are gone with Lano. I am always aware of where I stand financially.

Cons

I would love to have a bridge between Lano and Toggl to automatically charge my design hours to my recurring clients.

Switched from

[Invoice Ninja](https://www.capterra.com/p/145215/Invoice-Ninja/)

Pricing and features

Review Source

LT

Lauren T.  
Talent and Culture Manager  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Highly recommended!"

April 15, 2021

5.0

On searching for a EOR partner we had various conversations with different businesses offering similar services at different stages of maturity in their own company lifecycles. Lano albeit the youngest, and earliest stage company but the one that stood out the most to us for various reasons such as customer service, cost, flexibility and values. Being an early stage start up ourselves we where really looking for a partner that shared similar values to our businesses and that could offer the support and flexibility a young business like our requires. From start to finish the Lano team where proactive, responsive, professional and most importantly flexible - they really understood us and our needs. \[SENSITIVE CONTENT HIDDEN\] have been nothing but amazing, constantly going above and beyond to ensure we have the support we need and we are receiving nothing but exceptional service from the platform and their partners.

Pros

We use both Lano as a Global Employment Platform as well as a Management platform to manage our freelancers across. Not only does Lano help us to access diverse talent across the globe, it helps us to do this in inexpensive and manageable way. I like to describe Lano and their global employment partners as our HRBP without the huge overheads.

Cons

The only features I feel are missing come more from the freelance/contractor management platform side of the software. We also employ freelancers from around the globe so similar to having the compliance/labour law market knowledge on the EOR side of things through their partners such as Capital GES it would be great to have this potential offering maybe on on the freelancer side of things or pre-vetted partners they can recommend that can provide legal counsel that we can access through the platform i.e. check that the contractor/freelancer has all the compliant business insurance etc.

Alternatives considered

[Papaya Global](https://www.capterra.com/p/167640/Papaya-Platform/)

Reason for choosing Lano

We chose Lano over these alternative products due to their platform offering, cost, customer service and most importantly values and level of flexibility.

Review Source

VR

Verified Reviewer  
Finance Director  
Information Technology and Services  
Used the software for: 1-2 years

### "Thanks for nothing"

June 14, 2023

1.0

Pretty bad, data export is not possible, mistakes are everywhere, customer service is poor

Pros

I enjoyed the end of our relationship, Lano created more work than anything else

Cons

The latency, not having clarity on the future costs, having mistakes in invoices, feeling that we are left behind

Alternatives considered

[Multiplier](https://www.capterra.com/p/230651/Multiplier/)

Reason for choosing Lano

We did not know the market at the time

Review Source

IS

Irvan S.  
Motion Graphic Designer  
Design  
Used the software for: 2+ years

### "Lano: a user-friendly remote work solution"

October 31, 2024

5.0

user-friendly, efficient, and solid tools

Pros

Lano simplifies remote work and payments

Cons

the documentation can be unclear at times

Review Source

Response from Lano Software

November 7, 2024

Thank you very much for your insightful review, Irvan! We’re glad to hear about your positive experience with Lano and appreciate your feedback on our documentation. We've been planning a new video “how-to” library to make navigating our platform even easier, and you just gave another great reason to bring this project to life.

RR

Riza R.  
Freelance Illustrator  
Design  
Used the software for: 2+ years

### "Lano Review"

November 1, 2024

5.0

Great so far. I would recommend this platform to my colleagues.

Pros

User Interface looks great. Lano makes it easier for freelancers to manage their tasks and invoices.

Cons

No tags. Add tags, so we can tag people we want to communicate with.

Review Source

JO

Jakob O.  
Photographer  
Photography  
Used the software for: 2+ years

### "Great product "

October 31, 2024

5.0

In General great product that saves both time and helps with my overall organization & it’s great being able to work and send invoices from any computer.

Pros

It’s a quick and simple way to write my invoices & it also allows me to keep track of all the jobs across my different clients.

Cons

My only issue is the inability to delete issued invoices when they are rejected because i cannot reissue without the correct invoice name

Review Source

BN

Bastien N.  
Voiceover  
Music  
Used the software for: 1-2 years

### "Simply work across borders"

October 31, 2024

5.0

Easy to use and pleasant to be able to work simply with different international clients

Pros

Easy to understand easy to my clients to send me work and easy to make invoices !

Cons

no preview of attachments to estimate the work to be provided to the client

Review Source

VR

Verified Reviewer  
Consultant  
Internet  
Used the software for: Less than 6 months

### "Use Lano and know where you stand."

August 8, 2021

5.0

Our overall day is much less frustrating now. It's easy setup, without having any hassle.

Pros

I loved how it's so user friendly. Very efficient and accurate service, fast response to queries. There professional and confident team gave us the security in that we are compliant.

Cons

Incredibly we are satisfied, so have no issues with the software.

Review Source

VR

Verified Reviewer  
Self  
Information Technology and Services  
Used the software for: Less than 6 months

### "Lano is unusable for people who are forced to use it"

March 8, 2024

1.0

I am a contractor and a client adopted Lano to streamline invoicing. Lano caters heavily to They claim support from over 170 countries, but I find I get 403 (forbidden) errors when accessing the home page unless I use a VPN to pretend to be in Europe or the USA.

Pros

Nothing. It's like a scarecrow. It kinda resembles functional software from a distance. But when you try to use it you realize it's a Potemkin village. Slick website, but the functionality underneath is barely functional, full of bugs, with a UI that was certainly never tested. No way to get help or report anything.

Cons

I am forced to use it to get paid, but it's utterly broken and there is no way to report bugs, provide feedback or get help. Site is plastered with "Get a Demo" popups to induce clients to use it. But the core product is barely functional (actually not even functional...) from the perspective of a downstream user who has no choice. Also they claim support for over 170 countries, but I find I get 403 (forbidden) errors when accessing the home page unless I use a VPN to pretend to be in Europe or the USA.

Review Source

Sandra R.  
Marketing consultant, copywriter & translator  
Marketing and Advertising  
Used the software for: 6-12 months

### "Great way for freelancers to work with clients"

February 13, 2021

5.0

Pros

I really enjoy that you can follow the invoicing status, so you always know what's happening and when to expect your money. Also, the ability to invoice in different currencies is extremely helpful for international freelancers who work with clients from all over the world.

Cons

There are a lot of features that I have actually not used yet, so there is a lot oto explore

Review Source

MG

Midian G.  
Voiceover, dubbing  
Animation  
Used the software for: 1-2 years

### "Lano aos olhos de uma prestadora de serviços"

October 31, 2024

5.0

Primeiro a plataforma me envia um e-mail informando que meu cliente me convocou para uma tarefa. Eu entro na plataforma no link do próprio e-mail e abro minha tarefa. Então eu executo o trabalho e atualmente faço a entrega na própria plataforma. Então eu aperto em tarefa concluída e aguardo meu cliente aprovar ou solicitar revisão. Após a aprovação eu envio a fatura pela plataforma e aguardo o meu pagamento. Se todos os meus clientes utilizassem uma plataforma como o Lano, facilitaria grandemente o meu trabalho. É um lugar que nos dá mais controle do que foi feito, do que tem para ser faturado, não precisa ficar anotando, é super legal.

Pros

Eu realmente amo quando o Lano me envia e-mails informando que eu tenho novas tarefas para fazer. Eu não preciso elaborar faturas, a própria Plataforma fornece tudo pra mim, então é só eu inserir os dados e pronto.

Cons

A primeira vez que eu usei. Eu precisei aprender tudo e eu não conseguia traduzir automáticamente para o meu idioma. Hoje, eu abro o site e ele é traduzido automaticamente.

Review Source

CB

Chris B.  
Art Director  
Photography  
Used the software for: 1-2 years

### "Easy to use and quick"

November 1, 2024

5.0

Pros

easy usability, nice design, functionalities that benefit me

Cons

some wordings are different from what I would say, like projects and tasks

Review Source

Sebastian G.  
Head of Global Partner Management & Project Hub  
E-Learning  
Used the software for: 1-2 years

### "All-in-One Lösung für Partner Management und Produktionsprozesse"

February 15, 2021

4.0

Insgesamt bin ich ausgesprochen zufrieden mit Lano. Es hilft uns täglich Projekte in Time, Budget und Quality auszuliefern. Sowohl wir als e-Learning Agentur als auch unsere Partner profitieren stark von all den Features, die Lano bietet. Bei mehr als 1000 Produktionen im Jahr und mehreren 100 Partnern ist Lano genau die richtige Software, die uns hilft sowohl den Überblick zu behalten als auch Rechnungen einfach, schnell und organisiert fertig zu stellen!

Pros

Die vielfältigen Anwendungsmöglichkeiten im Bereich der digitalen Video-Produktion und des e-Learning. Vom Ausschreiben eines Jobs, über das auswählen der passenden Partner bis zum ausliefern des fertigen Produkts. Hier ist jeder Schritt abbildbar. Wir können sowohl Projekte innerhalb der Software organisieren, KPIs streamlinen als auch das komplette invoicing über Lano fahren. Die Kommunikation über Lano ist genau so möglich wie der Status zu verschiedenen Aufgaben innerhalb der Projekte. Besonders Praktisch finde ich das internationale Payment, was über Lano zu einem "Klacks" wird! In Hinblick auf eine digitale und globale Arbeitswelt von Morgen ein echtes USP.

Cons

Mir würde eine Individualisierung der Projektmanagement Features gut gefallen. Hier sehe ich noch Ausbaubedarf. Am liebsten ein "customize GUI" ähnlich wie bei Salesforce. Ein Hauch Slack, ein Hauch Asana und die Kiste Rockt 1001 %

Reason for choosing Lano

Einziges Tool am Markt.

Review Source

OF

Oliver F.  
Founder & CEO  
Telecommunications  
Used the software for: 1-2 years

### "Wer viel mit Freelancer arbeitet muss sich Lano anschauen!"

February 14, 2021

5.0

Unterm Strich: Lano ist ein sehr mächtiges Werkzeug, welches alle Aufgaben in dem Zusammenhang mit Freelancern übernimmt und organisiert.

Pros

Wir haben eine Software gesucht, die es uns ermöglich die Zusammenarbeit mit unseren Freelancern absolut zu digitalisieren. Angefangen bei der Erstellung der Verträge, über die Kommunikation und Abrechnung. Durch den Fokus auf die gesamte Beziehung von Unternehmen und Freelancer haben wir eine sehr umfangreiche Lösung in Lano gefunden. Ein sehr großartiger Punkt, der uns sehr viel Zeit spart, ist die direkte Bezahlung der Freelancer. Ohne weiter Kosten können aus Lano heraus mit wenigen Klick alle Freelancer bezahlt werden. Super Zeitgewinn.

Cons

Unsere Projekte laufe ohne Ende. Dies ist in Lano so nicht vorgesehen. So müssen Projekt und Aufgeben die keine Ende haben über Workaround abgebildet. Aber das ist ja auch ein sehr spezieller Use-Case. Auch ist das Team um Lano an dem Thema dran und versucht mit uns eine Lösung zu finden. Mehr Nachteile konnten wir nicht finden.

Reason for choosing Lano

Wir konnten Out of the Box starten und hatten durch die super Unterstützung von Lano sehr schnell alles eingerichtet und an unsere Bedürfnisse angepasst.

Review Source

JP

Josephine P.  
Consultant  
Insurance  
Used the software for: 6-12 months

### "Logiciel de facturation et de paiement "

November 17, 2023

5.0

Utilisation correcte. Parfois difficile de traduire certaines cases.

Pros

Il est facile d'envoyer une facture ainsi que de la payer. Le logiciel est épuré et on retrouve facilement les fonctionnalités.

Cons

Impossibilité de mettre le site en français.

Review Source

CI

Catharina I.  
Marketing Consultant  
Marketing and Advertising  
Used the software for: 1-2 years

### "Free tool with everything I need for client management and invoicing"

February 16, 2021

5.0

Happy that I'm not hopping from Excel tracking to Word invoice templates anymore and just have everything in one place.

Pros

I use Lano to keep track of the time I spend on each of the clients and projects I work on. This makes my invoicing process at the end of the month very smooth, as I can quickly convert timesheets into invoices. It's also really easy to stay on top of the payment statuses for all invoices. Great that it's free, too!

Cons

I haven't used the "email invoice" feature directly out of Lano much, as I didn't like the email template. However, I think they're constantly improving features, so might give it another try sometime soon.

Review Source

CR

Christoph R.  
COO  
Information Technology and Services  
Used the software for: 1-2 years

### "Great solution to manage freelancers and employees in other countries"

February 12, 2021

5.0

We are working with Lano for almost 2 years now to manage our freelancers and started to use the Employer-of-Record feature in 2021. It's a great way to manage our freelancers and employees in other countries. Really great customer support.

Pros

Very easy to use. Great implementation of Employer-of-Record functionality. Fair pricing model (especially with the new pricing scheme in place). Enforces high-quality processes for freelancer management. Great banking integration.

Cons

I would love to see a feature to schedule bank transfers.

Review Source

BR

Brendan R.  
Finance Director  
Computer Software  
Used the software for: Less than 6 months

### "Great support and a simple to use process"

April 15, 2021

5.0

Excellent customer service with a genuine desire to make sure the product can work for the business and bring the benefits possible.

Pros

Simplicity of use, and the ability to allow contractors to submit their own inputs. Logical process.

Cons

There are always compromises with software and so processes will need to be tailored to make sure this can work for the business.

Review Source

MD

Maddie D.  
Marketing Consultant  
Marketing and Advertising  
Used the software for: 6-12 months

### "Fantastic tool for freelancers!"

February 12, 2021

5.0

So easy, it gives me a great overview of incoming and overdue payments

Pros

It's so easy to load client profiles into the system and create and manage invoices seamlessly.

Cons

I'd like to be able to send the invoices from my own email address, as some clients get confused

Review Source

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