--- title: "Onro Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Onro Software - reviews, pricing plans, popular comparisons to other Delivery Management products and more." source_url: "https://www.capterra.com/p/215552/Onro/" page_type: "product" language: "en" --- # Onro Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Onro ## What is Onro? Onro is an AI Courier Software where AI agents support delivery operations 24/7 alongside logistics teams, automating dispatch, sorting, routing, driver coordination, and customer experience across the delivery lifecycle. Onro Built for courier companies, last-mile delivery providers, logistics organizations, distributors, and e-commerce delivery businesses that provides a scalable system to manage end-to-end courier operations. It includes order creation, dispatch management, warehouse workflows, route planning and optimization, driver management, customer communication, live tracking, financial operations, and delivery execution. Onro unifies fragmented delivery workflows into a single platform. AI agents actively assist logistics teams by reducing manual work across dispatching, routing, customer communication, and operational coordination. Onro supports delivery businesses from on-demand and same-day couriers to next-day delivery providers and enterprise logistics network. ## What is Onro used for? [Delivery Management](https://www.capterra.com/delivery-management-software/)[Courier](https://www.capterra.com/courier-software/)[Fleet Management](https://www.capterra.com/fleet-management-software/) Top alternative Featured Overall rating Based on 11 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $239 Usage Based, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Onro?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.onro.io&name=Onro) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Onro 5.0 (11) VS. [4.7 (388)](https://www.capterra.com/p/131389/Elite-EXTRA/reviews/) Starting Price $239 Usage Based, Per Month Starting Price $24 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (11) Ease Of Use 4.6 (388) Value For Money 4.9 (11) Value For Money 4.6 (354) Customer Service 5.0 (11) Customer Service 4.8 (374) ## Onro alternatives [4.8 (105)](https://www.capterra.com/p/210604/Spoke/reviews/) Starting price $200.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.7 (55)](https://www.capterra.com/p/202055/eLogii/reviews/) Starting price $3000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars Highest Rated [5.0 (20)](https://www.capterra.com/p/204166/Cigo/reviews/) Starting price $299.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Metrobi](https://www.capterra.com/p/183910/Metrobi-delivery-planning-software/) [4.9 (95)](https://www.capterra.com/p/183910/Metrobi-delivery-planning-software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/183910/Metrobi-delivery-planning-software/) [View all alternatives](https://www.capterra.com/p/215552/Onro/alternatives/) ## FAQs about Onro Overview ### Which roles and teams benefit most from Onro? Onro is most used by founders, CEOs, managing directors, and operations leaders running delivery businesses. These teams rely on it to manage dispatching, driver coordination, order tracking, and daily logistics workflows, while executives use its visibility to monitor performance, streamline operations, and support scalable on-demand delivery growth. Answer based on 11 reviews Overview ### What company size and industries is Onro built for? Onro is built mainly for small logistics businesses, with 91% of reviewers from small companies and 64% in logistics and supply chain. It serves courier companies, last-mile delivery providers, distributors, and e-commerce delivery businesses, with additional use in package/freight delivery at 18%, primarily for delivery management. Answer based on 11 reviews Features and Usability ### What are the key features of Onro? Onro offers dispatch management, route management, and route optimization for delivery operations, plus order management, order tracking, and delivery tracking. It also includes driver management, live driver tracking, proof of delivery, billing and invoicing, customer portals, alerts and notifications, and reporting and analytics. Integrations ### Which third-party tools and platforms does Onro integrate with? Onro connects natively to cloud and business tools including CloudWaitress, Copper, Dexatel, Foodics, GloriaFood, Gmail, Google Maps, HubSpot CRM, Intercom, Microsoft Outlook, PayPal, Pipedrive, Klarna, Infobip, and SMSala. It also supports additional catalog integrations such as Hyperzod, M360, Order Tiger, and PayU. Getting Started and Support ### What training and onboarding options does Onro offer? Onro provides in person training, live online sessions, documentation, and videos. In person and live online sessions support guided setup, while documentation offers written reference material and videos provide self-paced walkthroughs of product features and common tasks. Getting Started and Support ### What customer support options does Onro offer? Onro provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback about support is available in the catalog, so user experience details such as response speed or helpfulness cannot be confirmed from the provided data. ## Features AI summary Based on 1,196 Delivery Management reviews Capterra reviewers point to these as the top priorities when choosing delivery management software: - **Delivery Tracking** (**59%** of reviewers rated this feature as critical) - **Dispatch Management** (**48%**) - **Routing** (**48%**) Onro supports all three features buyers rate most highly: **Delivery Tracking**, **Dispatch Management**, and **Routing**. Together, these capabilities help businesses monitor deliveries in real time, assign and coordinate drivers more efficiently, and plan better routes for faster service and lower operating costs, allowing teams to improve delivery visibility and keep daily operations running smoothly. Dispatch Management 5.0 (9) 66.67% of 9 reviewers that rated this feature as important or highly important Manage sending personnel and resources to a site as needed Routing 5.0 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Plan daily routes to optimize employee scheduling and provide directions Proof of Delivery 5.0 (11) 72.73% of 11 reviewers that rated this feature as important or highly important Capture photos, signatures, customer IDs, GPS coordinates or other information to act as proof of delivery Live Driver Tracking 5.0 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Track driver locations on a map in real time Mobile Access 4.8 (9) 77.78% of 9 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Delivery Tracking 5.0 (9) 77.78% of 9 reviewers that rated this feature as important or highly important Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Onro 69 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Barcode Recognition: The ability to identify a barcode on or within an image or packaging - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Billing Rate Management: Setting up the amount/charge for per hour of work by a company or professional - Cash on Delivery: Allows users to record and manage cash payments upon delivery of goods - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Portal: A website or login for customers to access information - Data Import/Export: Import and export data to and from software applications - Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates - Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document - Dispatch Management: Manage sending personnel and resources to a site as needed - Driver ETA: Generate estimated arrival times for drivers to keep back office or customers informed - Driver Management: Track all personnel who operate company vehicles - Electronic Signature: Digitally sign online documents - Employee Management: Track employee schedules, availability, and performance across projects and tasks - For Courier Services: Intended to be used by courier services - For Freight Operations: Intended to be used by freight brokers and logistics companies - For Restaurants: Serves restaurants - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Geofencing: Virtual perimeter for a real-world geographic area - Geographic Maps: Visualize locations on a map - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Label Printing: Process of printing custom labels through various methods. - Live Driver Tracking: Track driver locations on a map in real time - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Mileage Tracking: Log miles driven for tax deduction or reimbursement purposes - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Mobile Signature Capture: Capture signatures via mobile devices - Motor Pool: Internally shared group of vehicles ready to be dispatched as/when needed - Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Tracking: Track orders throughout the fulfillment process - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price. - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Proof of Delivery: Capture photos, signatures, customer IDs, GPS coordinates or other information to act as proof of delivery - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Updates: Receive system updates as soon as any changes are made - Recurring Tasks: Set the frequency of a task's occurrence - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Route History: Track past routes to better plan and optimize repeat trips - Route Optimization: Finding the most optimal routes for drivers based on various factors and constraints - Routing: Plan daily routes to optimize employee scheduling and provide directions - Scheduling: Plan availability and assign specific time slots for tasks and resources - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Shipping Labels: Generate or print labels that contain shipping information for packages - Shipping Management: Manage and track orders being shipped to customers - SMS Messaging: Send messages via SMS - Status Tracking: Track the status over time for a request, process, asset, or transaction - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Task Scheduling: Track and manage the scheduling of tasks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transportation Management: Organize and track the physical movement of goods from one location to another - VIN Lookup: Search by a unique Vehicle Identification Number (VIN) to reveal a vehicle's features, specifications and history --- Get Advice We can help you find the software with the features you need. Features 4.8 (11) 4.8 Based on 11 reviews ## Pricing Value for money 4.9 (11) Free Trial Business $239.00 Usage Based,Per Month Enterprise Contact Vendor for Pricing Value for money 4.9 (11) 4.9 Based on 11 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Pipedrive](https://www.capterra.com/p/132666/Pipedrive/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (11) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (11) 5.0 Based on 11 reviews ## User reviews Overall rating 5.0 Based on 11 reviews Filter by rating 5(11) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Wilson B. CEO Logistics and Supply Chain ### "Streamlining Our Delivery Operations with Onr" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 4, 2026 Overall, Onro has been a valuable Software for our operations and continues to support our growth in a very practical way. Pros Onro is a great courier management software with intuitive features for dispatching, tracking, and driver management. It simplifies daily operations and makes it easier to handle multiple deliveries at once. Very helpful for growing delivery companies. Cons As a manager using Onro Courier Software daily, I can say it has significantly improved how we manage our dispatch and delivery operations. The platform is intuitive, reliable, and gives us full visibility over drivers and orders in real time. It has helped streamline communication with our drivers, reduce manual work, and improve overall efficiency. The customization options and automation features make it a strong solution for scaling a courier business while maintaining control and organization. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GG Georgi G. Founder and Operations Manager Logistics and Supply Chain ### "Reliable tool for same-day delivery management" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 3, 2026 Overall, my experience with Onro has been positive. I use it to manage courier operations involving drivers, dispatching and live orders. Pros The driver app and dispatcher portal work well together, which makes it easier to manage same-day and on-demand deliveries. Cons Some features are limited by design and cannot be fully customised, which can be a bit restrictive at times. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KEYUR P. CEO Information Technology and Services ### "Reliable Technology Partner for On-Demand Delivery" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 6, 2026 Our overall experience with Onro has been very positive. The platform has been reliable and well-suited for our on-demand delivery operations at GoGetit. It has helped streamline dispatching, rider management, and real-time tracking, reducing manual work and improving efficiency. The support team is responsive and understands last-mile delivery challenges, making Onro a dependable long-term technology partner for us. Pros What we like most about Onro is its reliability and operational fit for real on-demand delivery. The real-time tracking, automated dispatching, and rider management features significantly reduce manual effort and improve delivery efficiency. It’s a stable, scalable platform backed by a responsive team that understands last-mile logistics well. Cons There’s not much to dislike, but some advanced customizations and deeper analytics could be improved. A few feature enhancements take time to roll out, though the team is receptive to feedback and continues to improve the platform. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GH Gerald H. CEO Logistics and Supply Chain ### "Intuitive platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 9, 2025 Onro's features help businesses streamline their delivery operations, allowing them to focus on scaling their business. Pros Users find the platform intuitive and easy to navigate, making it simple for businesses to manage their deliveries. Cons The software is lauded for its ability to automate tasks, such as assigning and dispatching drivers, improving overall efficiency. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RS Ramandep S. Operation Managers Logistics and Supply Chain ### "Reliable, Customizable, and Easy to Use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 5, 2025 Our overall experience with Onro has been extremely positive. The platform has significantly improved the way we manage and execute deliveries. From day one, the onboarding process was smooth, and the support team was proactive in helping us get set up. The system is reliable, efficient, and packed with features that align well with our business model. Onro has helped us save time, reduce errors, and deliver a better experience to our customers. We’re very satisfied and look forward to continuing our partnership. Pros What I liked most about Onro is its user-friendly interface and the flexibility it offers for managing deliveries in real-time. The platform is highly customizable, which made it easy to tailor to our business needs. The live tracking, automated dispatch, and customer communication features helped streamline our operations and improve efficiency. Their support team is also responsive and helpful whenever we have questions or need assistance. Cons They are too god. Cant say if they are missing anything.Seriouslly they are too good. Would recommend them. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SS Sam S. CEO Logistics and Supply Chain ### "Sanic Onro Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 7, 2022 Pros Very affordable and east to use. All in one logistics solution. A very dedicated support team. Cons Allow for more integration. But so far the best in the market. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MP Mut P. Managing Director Package/Freight Delivery ### "Dispatcter" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 June 4, 2022 Pros I like mobile apps most about this software Cons I like dispatcher least about this software Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CB Codrin B. Managing Director Package/Freight Delivery ### "Excellent software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 1, 2022 Great company to work with! The support you receive is truly fantastic and they are very responsive to all the demands. Pros The software is very easy to use and has great features that make our day to day running of the company very easy. Cons I like everything about the software so far. Alternatives considered [Tookan](https://www.capterra.com/p/218952/Tookan/) Reasons for choosing Onro We chose Onro because of the great supprt you receive and it feels an overall better product than other solutions on the market. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Director Logistics and Supply Chain ### "Professional team with high end technology" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 30, 2022 Pros Easy to use, great UX and great support. Cons Features are growing by the day so it may take a short time until it's feature rich Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User CEO Logistics and Supply Chain ### "Great software and outstanding support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 10, 2021 Our main tool now is based on Onro software, we recevie, track and update orders and in the same time we will integrate it with our partners Pros The support is spot on and anything you need they are right there to help you Cons I don't have something that I dislike till now Switched from [Tookan](https://www.capterra.com/p/218952/Tookan/) They are awful, their support is crap and all whole organization is money chasing. I waited 6 month for my apps to be ready , and they wanted to charge me for that period, when they promised 15 working days... Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AS amin S. On-demand delivery Transportation/Trucking/Railroad ### "On-demand Delivery, PickUp Express Delivery " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 8, 2021 if you are looking for responsive support and professional team please knock this door and do not waist your time to look for another or better company,this is my number you can call me any time \[SENSITIVE CONTENT HIDDEN\] or email me at \[SENSITIVE CONTENT HIDDEN\] Pros The software working very smooth and without any error or hang or malfunctioning Cons i am looking for some feature for Drone delivery which Onro doesn't support currently Alternatives considered [Onfleet](https://www.capterra.com/p/142633/Onfleet/) Reasons for choosing Onro i just compare the demo feature with the price then i made my decision Review source Non-incentivized review: any software user can leave a review for any product listed on our site. 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