# Yobi Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Yobi Software - reviews, pricing plans, popular comparisons to other Unified Communications products and more. Source: https://www.capterra.com/p/215553/Yobi --- # Yobi Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Yobi ## What is Yobi? Yobi gives you seamless communication with your clients via a dedicated business phone, SMS, Twitter, Instagram and Facebook Messenger. Yobi allows you to keep track of all of your clients calls, messages and social media DMs in one convenient conversation. Invite your team and experience a friction-free client hand-off. Yobi can record customer calls too! Review calls for insights and use them to monitor call quality. ## What is Yobi used for? [Unified Communications](https://www.capterra.com/unified-communications-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $10 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Yobi?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.yobiconnect.com&name=Yobi) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Yobi 0.0 VS. [4.7 (24,147)](https://www.capterra.com/p/135003/Slack/reviews/) Starting Price $10 Per User, Per Month Starting Price $8.75 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (22,702) Value For Money 0.0 (0) Value For Money 4.5 (15,267) Customer Service 0.0 (0) Customer Service 4.4 (13,526) ## Yobi alternatives [4.4 (467)](https://www.capterra.com/p/158704/3CX/reviews/) Starting price $350.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.7 (1,786)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (209)](https://www.capterra.com/p/218251/Wildix/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.3 (93)](https://www.capterra.com/p/175783/ClickSend/reviews/) Starting price $0.02 Per User, Per Month Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/215553/Yobi/alternatives/) ## FAQs about Yobi Overview ### What company size and specific industries is Yobi built for? Yobi is designed for busy executives, small business owners, creators, and influencers who need communications management support. It fits small businesses and independent professionals across creative, digital, and personal brand-focused work, rather than large enterprise teams or industry-specific operations. Features and Usability ### What are the key features of Yobi? Yobi includes multi-channel communication features such as chat/messaging, SMS messaging, two-way audio and video, and call routing, call transfer, and IVR. It also offers call recording, call monitoring, voicemail and virtual voicemail, contact management, task management, file sharing, reporting & statistics, access controls/permissions, and third-party integrations. Integrations ### Which third-party tools and platforms does Yobi integrate with? Yobi integrates with 10 third-party tools, including communication and social platforms like Slack, WhatsApp, Instagram, Twitter/X, and Meta for Business, plus CRM and business apps such as HubSpot CRM, Salesforce Platform, Pipedrive, Microsoft Outlook, Calendly, Shopify, Zendesk Chat, and Zapier. Getting Started and Support ### What training and onboarding options does Yobi offer? Yobi provides documentation and videos to help teams get started. Documentation offers written reference material for setup and feature guidance, while videos support visual, self-paced learning for key tasks and product functions. Getting Started and Support ### What customer support options does Yobi offer? Yobi provides FAQ/Forum, phone support, and chat. These channels give users written help, direct conversation, and quick access to answers in one place. No reviewer feedback is available here to describe response times or support quality, so the support experience cannot be assessed further. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Access Controls/Permissions Define levels of authorization for access to specific files or systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Caller ID Identify the number and contact information of a caller before answering the phone Call Monitoring Listen to live phone conversations for the purpose of training and assessing agent performance Call Recording Record the audio of phone conversations for quality assurance purposes Call Routing Sends voice calls to a specific queue based on predetermined criteria Yobi 25 features Define levels of authorization for access to specific files or systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Listen to live phone conversations for the purpose of training and assessing agent performance Record the audio of phone conversations for quality assurance purposes Sends voice calls to a specific queue based on predetermined criteria Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number Transfers live calls to other agents Identify the number and contact information of a caller before answering the phone Communicate using direct chat or messages within the system Manage, organize, and store contact information Public or private sharing of digital files such as documents, audio/video, images, and more Track interaction history by documenting conversations for contacts Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response Manage the process of planning and scheduling meetings, including agenda creation Access software remotely via mobile devices Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Two-way actions and communication between multiple users in real time Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Send messages via SMS Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Create, manage and track all task activities and progression Set up connections to third-party platforms to improve business processes Presenter can see and hear participants and vice versa Voice messages are stored online and accessible via a visual interface Computer-based system that allows users to send and receive voice messages Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Free Version Basic $10.00 Per User,Per Month ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Instagram](https://www.capterra.com/p/210721/Instagram/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Calendly](https://www.capterra.com/p/148036/Calendly/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Pipedrive](https://www.capterra.com/p/132666/Pipedrive/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.