--- title: "Secureframe Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Secureframe the right Compliance solution for you? Explore 58 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/215560/Secureframe/reviews/" page_type: "reviews" language: "en" --- Secureframe 4.8 (58) [View alternatives](https://www.capterra.com/p/215560/Secureframe/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 21st, 2026 # Reviews of Secureframe Ease of use 4.8 Customer Service 4.8 ## Pros and Cons in Reviews YA Yiorgos A DevOpsFinancial Services, 11 - 50 employeesUsed the software for: 1-2 years. “Secureframe allows us to monitor our SOC2 compliance status with ease and offers helpful insight to solve discrepancies.“ November 6, 2025 DS Danielle S Associate HR Business PartnerRetail, 51 - 200 employeesUsed the software for: 1-2 years. “The only minor drawback I've encountered is in the report/doc upload process. When using the dropdown menu to categorize the file, I found that the available options didn't always accurately reflect the type of report/doc I was uploading.“ December 15, 2025 SK Shaun K CTOInformation Technology and Services, 2 - 10 employeesUsed the software for: 6-12 months. “Throughout the entire process from initial discussions to evidence review with our auditing team, Secureframe's customer support was quick to provide assistance.“ February 13, 2026 JR Joe R VP of ITHospital & Health Care, 51 - 200 employeesUsed the software for: 1-2 years. “For first-time users or teams new to compliance frameworks, the initial setup and dashboard navigation can feel a bit overwhelming.“ November 7, 2025 AK Adarsh K Security ConsultantInformation Technology and Services, 11 - 50 employeesUsed the software for: 1-2 years. “Secureframe helps automate tasks and gathering evidences, it is one of the advanced compliance management tools out there“ September 10, 2025 RS Rich S Marketing ManagerConstruction, 201 - 500 employeesUsed the software for: 1-2 years. “Some of the test questions were a little bit hard.“ February 10, 2026 SK Shaun K CTOInformation Technology and Services, 2 - 10 employeesUsed the software for: 6-12 months. “Secureframe's control monitoring dramatically simplifies maintaining compliance goals.“ February 13, 2026 CI Chad I IT SupportLaw Practice, 11 - 50 employeesUsed the software for: Less than 6 months. “The integrations can be wonky and sometimes feel superfluous. When getting into integrations things can get more confusing and arcane, requiring support to fix or clear things up.“ July 2, 2025 ## Showing most helpful reviews Showing 1-25 of 58 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Gavynn B. Solutions Consultant Events Services Used the software for: 1-2 years ### "Easy to stay organized and rest assured that we're compliant" September 17, 2024 5.0 Secureframe ensures that our team's policy documentation is recorded and kept up to date, and requires that every employee go through annual training on these policies and more. It makes it easy for our HR and IT teams to know who has accomplished the required tasks on time, and can send out personalized reminders to those who have yet to do so. It also automatically pulls Common Vulnerabilities and Exposures data for our connected integrations, which helps our team prioritize security tasks. Pros Any time there is a task that needs to be done, an email is sent out by Secureframe with explicit instructions on how to accomplish it. Whether that be a new employee going through onboarding, annual SOC 2 compliance, or verifying that security policies are up to date, Secureframe ensures that the important tasks are completed in a timely manner. It would be chaos to try and manage all of this another way, and our team breathes easy knowing that we're covered by their software. Cons Our team receives security questionnaires at least weekly from our prospective customers, which can come in a variety of formats (Excel, Word, external site, etc). While there is a questionnaire library feature within Secureframe, it is currently limited to being able to read and fill out Excel spreadsheets. If this were the only way we received questionnaires, it would be perfect. Alas, that's not the world we live in. Thankfully, the Secureframe success/support team has been receptive to feedback around how this could be improved and have relayed those thoughts to their Product team. Review Source JR Joe R. VP of IT Hospital & Health Care Used the software for: 1-2 years ### "Healthcare EEG Monitoring Industry" November 7, 2025 5.0 We are highly satisfied with our overall experience using Secureframe. The platform has greatly streamlined our compliance and security management processes, providing clear visibility and automation throughout our audit readiness. The user interface is intuitive and easy to navigate, making tasks like evidence collection, control monitoring, and policy management much more efficient. Pros Secureframe is easy to use, intuitive, and highly reliable. The platform offers a clean, user-friendly interface that simplifies complex compliance tasks such as evidence collection, policy management, and continuous monitoring. Its automation features reduce manual work, making it easier for teams to maintain compliance with frameworks like SOC 2, ISO 27001, HIPAA, and more. Secureframe also provides real-time system health insights, helping organizations quickly identify and address potential risks. Its strong customer support and reliable performance ensure smooth onboarding and consistent operation, making it an excellent choice for teams seeking a dependable compliance management solution. Cons For first-time users or teams new to compliance frameworks, the initial setup and dashboard navigation can feel a bit overwhelming. Fortunately, Secureframe’s onboarding team and knowledge base provide strong guidance to help users get up to speed quickly. Alternatives considered [A-LIGN](https://www.capterra.com/p/179773/Ascend/) Reason for choosing Secureframe Easy to use and straight-forward. Compared to other vendor, SecureFrame is much better. Review Source RF Riya F. Co-Founder Information Technology and Services Used the software for: Less than 6 months ### "Simplifies Compliance with Excellent Support" June 4, 2026 5.0 I like having a checklist and it gave me an easy framework to work off of. This was important as this is my first time doing any compliance work. And my Customer Success Manager \[sensitive content hidden\] was very helpful. Pros I like the ease of use of Secureframe. It's been really helpful to have the responsiveness of the customer success manager \[sensitive content hidden\] , who's assisted me a lot. Cons Onboarding could be improved. Initial setup was pretty daunting when I just didn't know what to do. I actually went ahead and did some stuff that was wrong until I spoke with the customer success managers. Review Source AP Angie P. VP, Revenue Computer Software Used the software for: 1-2 years ### "VP, Reveneu" December 23, 2025 4.0 I am not the biggest day-to-day users, so overall my experience with Secureframe has been neutral I'd say. Pros I like that it offers a single source of truth for security reviews and has an easy onboarding, set-up, and log-in experience. Cons The AI-generated answers were sometimes incorrect or missing to common security review questions that we would receive. Review Source SK Shaun K. CTO Information Technology and Services Used the software for: 6-12 months ### "Secureframe Made Our First SOC 2 Audit Feel Effortless" February 13, 2026 5.0 Extremely positive from initial onboarding, organizing evidence to meet compliance goals, and customer support, Secureframe was easy to use. Pros Going through a SOC 2 audit for the first time, I can't imagine not using a platform like Secureframe. Throughout the entire process from initial discussions to evidence review with our auditing team, Secureframe's customer support was quick to provide assistance. Their platform makes it incredibly easy to organize compliance evidence with a variety of integrations to our existing platforms. Secureframe's control monitoring dramatically simplifies maintaining compliance goals. Cons I have no real complaints about Secureframe for managing our SOC 2 compliance program. The few times I needed clarification the support team was quick to help. Alternatives considered [Vanta](https://www.capterra.com/p/211459/Vanta/) Reason for choosing Secureframe General online consensus favored Secureframe, and we were not disappointed. Review Source TC Travis C. CTO E-Learning Used the software for: 1-2 years ### "A maturing compliance platform thats gets the job done" December 17, 2025 4.0 Enabled us to go from zero to fully compliant for our 1st and 2nd SOC 2 audit and continuing that compliance into the future Pros \-Straight foward UI interface to ensure you meet your SOC 2 (and other) compliance needs and requirements -Great public documentation about SOC 2 and compliance and the process -Responsive customer success support -Pretty seamless SOC 2 audit process using their recommended auditor firms -Lots of potentially add on features/AI if you need them Cons \-A number of growing pains early on last year as they evolve with bugs in integrations, the UI, and other features over the year of using it -Slower response/fixes for some reported technical bugs/issues -Limited number of integrations compared to Vanta -Auditor still asked for some evidence that the platform never flagged as required before the audit -Same price as competitors despite being less mature Alternatives considered [Vanta](https://www.capterra.com/p/211459/Vanta/) Reason for choosing Secureframe Was hoping for a more personal experience by choosing a smaller new company and was also impressed by their online documentation about SOC 2 Review Source YA Yiorgos A. DevOps Financial Services Used the software for: 1-2 years ### "Proper compliance monitoring" November 6, 2025 5.0 Seamless integration with AWS and other vendors. Non intrusive installation of its agent. Ease of purchase through AWS Marketplace. Pros Secureframe allows us to monitor our SOC2 compliance status with ease and offers helpful insight to solve discrepancies. Cons Sometimes their fleetdm agent is not as helpful in reporting as one would expect. How assets need to be assigned only to administrators of the system is annoying. The security awareness course could have been better Alternatives considered [Vanta](https://www.capterra.com/p/211459/Vanta/) Reason for choosing Secureframe Their pricing was the critical factor for this choice. Review Source KN Kim N. Director of HR Professional Training & Coaching Used the software for: Less than 6 months ### "Navigating Infosec as novices" June 17, 2025 5.0 Very good experience from first call to onboarding. We have received a high level of support. We have experienced people with very high level of training and understanding of security. It's been very helpful as we navigate a new process. Pros The platform and support have been excellent. It's easy to navigate and when we don't understand the process we have strong resources to help us make solid decisions. Cons The platform is great, but still a steep learning curve for non technical roles. The AI questionnaire tool is still in development, but that will be a strong feature once it's fully functioning. Alternatives considered [Drata](https://www.capterra.com/p/218441/Drata/)[Scrut Automation](https://www.capterra.com/p/10012083/Scrut/) Reason for choosing Secureframe We had a great sales process, we felt confident with the advisor and the recommendations for the best solution. Review Source MW Mike W. COO Computer Software Used the software for: 1-2 years ### "Strong Customer Support. " February 2, 2026 5.0 Starting the process with limited knowledge was a bit much, however, support team was very responsive and helpful. Pros The customer support is top notch. The platform itself is pretty easy to follow. The automation process for sending reminders is helpful. Cons The initial workload, but that is part of the equation. Future years will be easier now that we have sysytems established. Alternatives considered [SAP AI Consultant](https://www.capterra.com/p/10029041/SAP-AI-Consultant/) Reason for choosing Secureframe Flexibility and market knowledge. Helpful explaining the process. Review Source UF Uri F. CISO Computer & Network Security Used the software for: Less than 6 months ### "Secureframe is an excellent tool for automating SOC 2 compliance" July 10, 2025 5.0 I use this solution daily to prepare my clients for their SOC 2 audits, and it works very effectively. I genuinely enjoy using it. Pros The UI is intuitive, the automated compliance test coverage is extensive, and it offers clear guidance on how to pass each test, along with real-time feedback on changes and evidence uploads. Cons The integration library is more limited compared to competing solutions, with many commonly used tools not yet supported. Switched from [Vanta](https://www.capterra.com/p/211459/Vanta/) My customer had prior experience with Secureframe and preferred to continue using it. Review Source PK Pavle K. Snr Director Market Research Used the software for: 1-2 years ### "Excellent Solution for tracking Compliance, Security, SOC2 " September 26, 2024 5.0 Super easy to manage and complete trainings, track overall team compliance status and nudge people and track expirations. Pros Very helpful interface, super easy to follow and manage tasks, both as an admin and employer Cons Initial onboarding can be problematic. Sign up links should be available for 7 days vs. 24 hours as onboarding a new joiner can take longer than a day. Alternatives considered [Sprinto](https://www.capterra.com/p/238326/Sprinto/) Reason for choosing Secureframe Stronger impression from sales conversations, higher quality and more comprehensive Review Source DO Devon O. Director - Data Management Hospital & Health Care Used the software for: 1-2 years ### "Secureframe" April 20, 2025 5.0 Pros the customer service is top notch. They will do everything they can to assist with issues real time as well as keep you in the loop for anything they have to troubleshoot. Cons Nothing comes to mind. Review Source AP Akshay P. Solutions Consultant Computer Software Used the software for: 6-12 months ### "Great Experience and one of the best tools for compliance requirements" March 21, 2025 5.0 The secureframe agent does not get integrated sometimes which leads to control failing for few controls. Otherwise it has been great use Pros The ease of use and the user friendly UI. The customer success team is also very responsive and helpful Cons The secureframe agent does not get integrated sometimes which leads to control failing for few controls Review Source RM Rey M. Technology Manager Non-Profit Organization Management Used the software for: 1-2 years ### "Secureframe - Positive Feedback" March 28, 2025 5.0 Great experience so far and the team is supportive. Pros It assisted us in streamlining our SOC audit. Cons Nothing negative as it really helped us organize and prepare for the audit. Review Source SG Saul G. Director Investment Management Used the software for: 6-12 months ### "Treasury Curve Review " January 30, 2025 5.0 Our firm uses it daily. It helps with reducing risk, improving communication and productivity. Pros The product is great for managing critical daily items Cons Learning curve for me. It took a few weeks to learn the lingo. Review Source RB Ryan B. CTO Computer Software Used the software for: 6-12 months ### "How Secureframe Revolutionized Our ISO 27001 Compliance Process" September 23, 2024 5.0 We just completed our annual surveillance audit, and it went incredibly smoothly. Our external auditor, who’s quite old-school, was initially skeptical of Secureframe, especially its ability to integrate with our systems and provide real-time compliance evidence. By the end of the audit, he said it was the best compliance tool he’d ever seen and planned to recommend it to his clients. If that wasn’t enough, their support team is fantastic. Our Customer Success Manager, \[sensitive content hidden\], is super responsive, often replying to emails within the hour. If he can’t address something immediately, he loops in his team, and they follow up just as quickly. We couldn’t be happier with Secureframe and are excited to expand its usage as our business scales and we explore support for more frameworks. Pros We used Secureframe to streamline our ISO 27001 compliance efforts. Before that, we worked with consulting companies that either had their own, not-so-great compliance tools or had us managing everything manually with Excel files and Dropbox—an incredibly tedious process. A colleague recommended Secureframe, and it’s been a complete game changer for us. The integration features are outstanding. We connected it to our Azure account (and other SaaS platforms we use), and it immediately identified configuration changes we needed to make. The system provided easy-to-follow instructions to help us harden our setup and ensure compliance with our policies. This automation not only made the process smoother, but it also simplified showing evidence of controls to auditors. Secureframe’s built-in content management system for policies is another great feature. It tracks version history and allows employees to log in and review policies based on their roles. This ensures everyone is reviewing the required policies annually for compliance. I also found the Vendor section extremely useful. It enables us to assess and rate the risks associated with our suppliers and keep track of their compliance documents. The integrated risk register is another standout feature. While I could go on about many more features, these are the ones that have been particularly impactful for us. Cons From an integration standpoint, all of our major cloud and SaaS suppliers are included, but I wish there were a few more options, or if some of the integrations were a little more robust. Review Source BD Bogdan D. IT infrastructure eng Telecommunications Used the software for: 1-2 years ### "Secureframe UI " September 23, 2024 5.0 Pros very easy to use the UI and the flow of info Cons Some say that Secureframe limits access for non-users, which can impact collaboration Review Source DL Dale L. Director of Information Technology Outsourcing/Offshoring Used the software for: 6-12 months ### "Secureframe will help get you where you need to be !" September 17, 2024 5.0 Excellent service. Extremely knowledgeable staff . Very prompt to answer questions that arise throughout the process. I highly recommend their services. Pros They genuinely want to see you succeed. They are always responsive and demonstrate true professionalism. Highly recommend their services and I personally look forward to all of out future interactions. Cons There was really no downside to my interactions with Secureframe. Review Source SS Sam S. Customer Success Manager Information Technology and Services Used the software for: 1-2 years ### "Great Tool for Compliance and Audit" August 27, 2024 4.0 We've been using Secureframe for one of the clients to organize all the evidence for SOC audits and it's been really helpful to present to the auditors. Pros Great tool to collect and organize the evidence for audits Cons needs constant verification of instance running on each system. Maybe automation to automatically register or detect. Review Source AB Aaron B. CEO Executive Office Used the software for: Less than 6 months ### "Helpful Customer Service" June 24, 2022 5.0 Pros The customer service was amazing and helped our team understand everything. Cons It requires a lot of time from the team to set up. Review Source AM Ananya M. Product Strategist Information Services Used the software for: 6-12 months ### "Safe and secure" July 29, 2025 5.0 Honestly, Secureframe made something that usually feels overwhelming — compliance — way more approachable. At first, I was a bit skeptical about how much it could actually automate, but it really delivered. The platform helped us stay organized, track our progress clearly, and pull in evidence without a ton of manual effort. It wasn’t totally plug-and-play — we did have to adjust a few things to fit how our team works — but once we got into the flow, it saved us a ton of time and stress. What stood out most was the support. Anytime we hit a roadblock or had questions, their team was super responsive and helpful. It felt more like working with a partner than just using a tool. Overall, it’s been a really solid experience, and I’d definitely recommend it to other teams looking to get (and stay) compliant without losing their minds in the process. Pros Secureframe really stood out in terms of ease of use — the interface is clean, intuitive, and well-organized, even for teams that aren't deeply technical. The value for money was clear from the start, especially considering how much time and stress it saved us during our compliance journey. Their customer support was also top-notch; they were responsive, knowledgeable, and genuinely felt like an extension of our team. From a risk management perspective, the automated alerts and continuous monitoring helped us proactively identify issues before they became problems. The ability to streamline supplier and vendor management in one place was a huge bonus, especially when collecting documentation or assessing third-party risks. Lastly, the form creation tools — while not overly complex — were flexible enough for our team's needs and kept everything centralized and audit-ready. Cons While Secureframe covers a lot of ground, there were some areas where it felt slightly rigid — especially when trying to customize workflows beyond the standard use cases. A few of the form creation features could use more flexibility or deeper customization. Also, some integrations for supplier and vendor management required a bit of manual follow-up, which slowed things down. Review Source PO Paco O. IT Specialist Human Resources Used the software for: 1-2 years ### "Solid compliance platform with excellent support - great for SOC 2 journey" July 11, 2025 4.0 We needed to achieve SOC 2 Type II certification to close deals with enterprise customers, and Secureframe has made this complex process manageable for our small security team. The platform solved our biggest challenges: organizing evidence collection, maintaining continuous compliance monitoring, and preparing for the actual audit. The automated monitoring gives us confidence that we're staying compliant between audits, and the audit-ready evidence collection has significantly reduced the stress of working with our external auditors. We've been able to focus on actually improving our security posture rather than just scrambling to document it. The time savings have been substantial - what would have taken weeks of manual effort now happens automatically in the background, allowing our team to focus on strategic security initiatives rather than compliance busy work. Pros Secureframe has been instrumental in our SOC 2 compliance journey. The platform's intuitive interface makes navigating complex compliance requirements much more manageable than trying to tackle everything manually. What really impressed me was how the dashboard breaks down each compliance control into clear, actionable tasks with real-time progress tracking. The automated evidence collection through integrations with our existing tools (AWS, Google Workspace, etc.) has saved us countless hours of manual work. Instead of scrambling to gather documentation during audit time, everything is continuously monitored and organized in one central location. The customer support team deserves special recognition - they're incredibly responsive and knowledgeable. Whenever I've had questions about specific controls or needed clarification on evidence requirements, I've received detailed responses within hours, not days. The onboarding process was smooth, and our assigned customer success manager really understood our specific needs and timeline. The policy management features are also excellent. Having all our security policies, employee training, and acknowledgments centralized in one platform has streamlined our HR processes significantly. New employee onboarding now includes automatic policy assignments and training modules, which has been a game-changer for maintaining compliance as we scale. Cons The integration catalog, while comprehensive, doesn't cover every tool we use. We had to handle some evidence collection manually for a few legacy systems, which wasn't ideal but manageable. Some of the automated tests can be overly sensitive, flagging minor configuration changes that don't actually impact compliance. This creates some noise that requires manual review to determine if action is truly needed. Review Source RS Rich S. Marketing Manager Construction Used the software for: 1-2 years ### "Great cybersecurity and data compliance training" February 10, 2026 5.0 I use Secureframe for cybersecurity, ensuring employee awareness of spam prevention, and protecting against malicious actors. Secureframe simplifies learning protocols for safeguarding our company and customer data, making it easy and approachable. I highly recommend it, although refining the process of handling difficult questions could enhance the experience. Pros I like how Secureframe makes it really easy for me and my colleagues to quickly learn about proper cybersecurity protocols. It ensures we get a good grasp of what's important to safeguard our company and, more importantly, our customers' data. I also appreciate how it provided appropriate education and quizzes, making the process smooth and approachable to get through, unlike the usual dreadful training software. The tools to educate our team on data compliance, like GDPR, and protecting our systems from cyber attacks are critical elements to ours and any business. Additionally, since we moved to Secureframe, our IT team has been very happy, with the process of training our more than 300 employees on such topics being relatively easy. Cons Some of the test questions were a little bit hard. I understand the need to push the envelope, and luckily going back wasn't overly painful. I suppose that's something that could be even smoother, so you get the knowledge, but don't take too much time repeating missed questions. Review Source PB Patrick B. IT Manager Photography Used the software for: 1-2 years ### "IT Manager" June 30, 2025 5.0 Overall experience has been excellent. Their consultants are very informative and are usually available whenever you need them. The UI is easy to use and breaks up the frameworks into a more manageable way that helps the process feel less overwhelming. Pros Its ease of use and how it simplifies the PCI compliance process. Its been a invaluable resource to use to manage and oversee our compliance journey as well as a fantastic tool for implementing policies and mandatory training for employees. Overall, we could not have completed our PCI compliance without SecureFrame's well thought out UI and access to helpful consultants. Cons Only thing I like least about SecureFrame is maybe the amount of time I get to spend with a consultant, which is a hard limit of 30min but even then, its not a huge deal as most of the time 30min is all you really need. Even then, you can book time as often as you like. Review Source TK Tim K. Chief of Staff Hospital & Health Care Used the software for: 1-2 years ### "Compliance: Set it and forget it!" December 22, 2025 5.0 We use Secureframe to manage complex controls in our tech stack and prevent terminated employees from accessing systems. It automates tests and integrates with our system, ensuring SOC 2 compliance, saves us time, and gives us confidence in adhering to security policies. Pros I really appreciate the automated tests that run daily and the system integrations. I like knowing that the system is constantly monitoring things, so I don't have to worry about it. The integrations save us from spending human hours digging into our code to ensure we're building our infrastructure securely and in a repeatable manner. The automated tests also give me confidence that we are adhering to our company policies and security best practices. Additionally, it was very easy to set up and configure Secureframe, with nice checklists and very helpful documentation available online whenever we had questions. Cons I think there could be better, more granular notification settings and the ability to integrate notifications about test failures into Slack. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.