# Page 2 | Secureframe Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Secureframe the right Compliance solution for you? Explore 57 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/215560/Secureframe/reviews --- Secureframe 4.8 (57) [View alternatives](https://www.capterra.com/p/215560/Secureframe/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Secureframe ## Showing most helpful reviews Showing 26-50 of 57 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SB Sumit B. Founder Information Technology and Services Used the software for: Less than 6 months ### "Founder & CEO" August 26, 2025 5.0 My overall experience with Secureframe has been very positive. The platform is user-friendly and efficient, making complex compliance and security tasks much easier to manage. The customer support is reliable and helpful, and the comprehensive features cover everything from risk management to vendor oversight. Secureframe consistently delivers a smooth and effective solution for maintaining compliance. Pros Secureframe offers excellent value for money with an easy-to-use interface and strong customer support. It simplifies risk management, form creation, and supplier/vendor management. What I like most is how it brings all these features together, making compliance and security straightforward and efficient. Cons Secureframe already offers a solid range of integrations, but expanding them further could enhance flexibility. Some advanced features may take time to learn, but these are minor drawbacks compared to its overall functionality and ease of use. Review Source JG Jason G. System Administrator Financial Services Used the software for: 2+ years ### "Good experience with SecureFrame, just needs some tuning" March 18, 2025 4.0 The overall experience is really good though. Like I mentioned about having the steps included, it really helps a lot, and using SF has helped me learn some finer configuration aspects of Azure. Pros \- I really like how a lot of the tests have steps that show how to pass them. Although a lot of those procedures get outdated pretty quickly with how fast interfaces change each year, they give a great starting point to figure it out. - I also like how once a test has its configuration set, you don't have to re-evidence that test each year. So it's kind of set-and-forget, until (if) it falls out of compliance. Cons \- It would be great if each test had its own unique test number. It can be difficult to keep straight which test is which, as they're currently grouped under common control numbers. Take these for example: NET-05 Security policy alerting Security solution alerting VM-02 External vulnerability scanning Vulnerability and threat tracking When looking at the titles, which test does what? It's hard to tell, so when I group evidence or keep personal notes, I always have to go back and figure out why the tests are different. In addition, it would make things way easier to reference a specific test number when collaborating with others. - The test view filters don't stick very well. I kept having to re-save my view filters when logging in, then I just stopped trying. - It would be helpful if zip files were a default file type for uploading. Not a big deal, but a bit of a nuisance to keep having to enable it. Review Source RR Robert R. Chief Partnership Officer Information Technology and Services Used the software for: 1-2 years ### "Fantastic tool for achieving SOC2 and Other Compliance" January 14, 2026 5.0 Both the product and the team at Secureframe have been great to work with. The support team was helpful when we wanted to find the optimal 3rd party vendors, such as auditors. When we've needed wanted to look at additional compliances to support sales opportunities, Secureframe has been very transparent and reasonable. Pros Secureframe made it easy to for our team to work together collaboratively to achieve our SOC2 Compliance. We've been able to manage policies, address risks, and get support through implementation and recertification. Cons We haven't hit any major roadblocks. Finance would always be happier if our spend on security was a bit lower, but we've found that Secureframe provided a great value compared to other products we considered. Review Source DS Danielle S. Associate HR Business Partner Retail Used the software for: 1-2 years ### "Easy SOC 2 Compliance for Infrequent Users" December 15, 2025 4.0 Since I only use SecureFrame once or twice a year, I don't have extensive experience with the platform. However, my overall experience has been great - it is super easy and user-friendly, which is essential for infrequent use. Pros As an HR Rep, I've primarily used SecureFrame for our SOC 2 Compliance data. So far, the platform has been remarkably user-friendly. Creating folders and adding necessary documentation - like screenshots and reports - is easy and provides an excellent way to keep everything organized. Cons The only minor drawback I've encountered is in the report/doc upload process. When using the dropdown menu to categorize the file, I found that the available options didn't always accurately reflect the type of report/doc I was uploading. It would be highly beneficial if we had the ability to add or customize more choices in that dropdown, perhaps through an Admin function (which I don't currently have). Review Source JF Judah F. SVP, Integrations and Implementation Telecommunications Used the software for: 1-2 years ### "Great platform - highly recommend" January 13, 2026 5.0 Overall, it was a pleasure. Its great that they have a support team as I am not sure we could have been successful without them. Pros It is really easy to use, even if you are not at all familiar with anything surrounding security. Their templates for the policies do the bulk of the heavy lifting for you. Cons I thought that it could have auto-filled information a bit easier. The tokens are good, but not as robust as they could be. Review Source AK Adarsh K. Security Consultant Information Technology and Services Used the software for: 1-2 years ### "Intuitive Software with Excellent Support" September 10, 2025 5.0 Secureframe helps automate tasks and gathering evidences, it is one of the advanced compliance management tools out there Pros Intuitiveness of the software and the comprehensive suite of features available to cover the bases needed for cybersecurity & compliance Cons Can venture into 4th Party Risk Management and help closing the loop with vendors and their respective subvendors Review Source CI Chad I. IT Support Law Practice Used the software for: Less than 6 months ### "Great product for meeting compliance" July 2, 2025 4.0 It has been a great help getting us started and support has been very, well, supportive. Figuring out how to do some integrations was a pain but that has been the worst of it. Pros The tools for tracking compliance over all the necessary fields is great and easy to use. It has been a great help while we've been establishing our security framework and will be of great use when we are maintaining and tracking compliance. Support has also been amazing and prompt. Cons The integrations can be wonky and sometimes feel superfluous. When getting into integrations things can get more confusing and arcane, requiring support to fix or clear things up. Review Source GX Gloria X. Operations Manager E-Learning Used the software for: Less than 6 months ### "Streamlined SOC2 Certification for your company" September 15, 2025 5.0 I've used Secureframe for about a month now to get my company ready for an audit. I appreciate how you can tie all the tests and controls together, so it's streamlined and efficient. Pros The platform is very user friendly and templatized so it makes policy review and tests straightforward. Our CSM is extremely knowledgeable and quick to respond to questions over email. Cons Inviting employees to acknowledge policies can be confusing, however, your CSM will be happy to help over email. Review Source GB Gregory B. CTO Professional Training & Coaching Used the software for: 6-12 months ### "First Time CTO" November 15, 2024 4.0 I had a great experience with the service and would likely use it again in the future. Pros The friendly support staff answered every question I had about the process or what needed to be documented in relation to the SOC2 certification I was looking to achieve. The many integrations removed a lot of work I would need to do in order to verify my cloud environment along with my other venders. They broke down the process into many steps allowing me to do a bit at a time and eventually get audited. Cons Like i said in the pros section, I enjoyed how they broken down the process into many different steps. Some of those steps were vague and i needed to contact Secureframes support to learn what I needed to do in order to complete the task. Like I said the support staff were great but I think the examples or explanations could have been better so I would not need to chat / email / call the support in the first place. Alternatives considered [A-LIGN](https://www.capterra.com/p/179773/Ascend/) Reason for choosing Secureframe I have a friend who started using Secureframe in relation to his startup and enjoyed the service which is the main reason I chose secureframe Review Source RRR Rama Raju R. Chief Technology Officer Information Technology and Services Used the software for: 6-12 months ### "Document repository for SOC2 and HITECH certifications" May 6, 2025 5.0 Secureframe helped us organize our documentation for our SOC2, HITECH certifications. Having a single document repository that will organize documentation for multiple certifications is an excellent feature. Pros Organize organization policies and procedures. We also use it to capture employee approvals and agreements to the policies. Cons Cost to manage the documentation. Overall the benefits overweight the cost involved. Switched from [Confluence](https://www.capterra.com/p/136446/Confluence/) Confluence did not have the mechanism to comprehensively maintain compliance documentation. Review Source PW Peter W. CEO Computer Software Used the software for: 2+ years ### "Great way to simplify SOC2 compliance and tracking" November 20, 2024 4.0 Implementation was easy, and provided policy docs helped us have a great starting point. They also had a great customer success team to help us get things going, and partners for low cost, but reputable, audits and penetration tests. We have used it for SOC2 type 1 and type 2. Pros It was extremely simple to get started, and they have everything we needed to get SOC2 compliant and maintain monitoring without having to go through a lengthy process. For a startup where SOC2 is important, but our team doesn't have budget for a dedicated security and compliance team, it was great. The integrations with the 3rd party applications for ongoing monitoring were great, and the continuous compliance checklist is helpful as well. We have used it for SOC2 type 1 and type 2. Cons The device management and asset tracking could be better, but seems to be improving. I also wish the tasks for team members for ongoing activities like yearly security trainings, device management, etc. would be more clear. Last, adding HIPPA compliance checklists without a significant additional cost or separate process would be nice. Review Source RB Ryan B. CTO Computer Software Used the software for: 6-12 months ### "How Secureframe Revolutionized Our ISO 27001 Compliance Process" September 23, 2024 5.0 We just completed our annual surveillance audit, and it went incredibly smoothly. Our external auditor, who’s quite old-school, was initially skeptical of Secureframe, especially its ability to integrate with our systems and provide real-time compliance evidence. By the end of the audit, he said it was the best compliance tool he’d ever seen and planned to recommend it to his clients. If that wasn’t enough, their support team is fantastic. Our Customer Success Manager, \[sensitive content hidden\], is super responsive, often replying to emails within the hour. If he can’t address something immediately, he loops in his team, and they follow up just as quickly. We couldn’t be happier with Secureframe and are excited to expand its usage as our business scales and we explore support for more frameworks. Pros We used Secureframe to streamline our ISO 27001 compliance efforts. Before that, we worked with consulting companies that either had their own, not-so-great compliance tools or had us managing everything manually with Excel files and Dropbox—an incredibly tedious process. A colleague recommended Secureframe, and it’s been a complete game changer for us. The integration features are outstanding. We connected it to our Azure account (and other SaaS platforms we use), and it immediately identified configuration changes we needed to make. The system provided easy-to-follow instructions to help us harden our setup and ensure compliance with our policies. This automation not only made the process smoother, but it also simplified showing evidence of controls to auditors. Secureframe’s built-in content management system for policies is another great feature. It tracks version history and allows employees to log in and review policies based on their roles. This ensures everyone is reviewing the required policies annually for compliance. I also found the Vendor section extremely useful. It enables us to assess and rate the risks associated with our suppliers and keep track of their compliance documents. The integrated risk register is another standout feature. While I could go on about many more features, these are the ones that have been particularly impactful for us. Cons From an integration standpoint, all of our major cloud and SaaS suppliers are included, but I wish there were a few more options, or if some of the integrations were a little more robust. Review Source ES Ed S. VP of InfoSec Financial Services Used the software for: 6-12 months ### "VP of InfoSec " December 16, 2025 5.0 We inherited Secureframe from a acquisition and if we weren't tied to our current GRC tool due to Contract and controls set up I would move it all to secure frame Pros Automated Controls and monitoring. Ans the ease of use when going thru an audit. Giving access to evidence to the audit team. Cons Wish Secureframe has a User Access module that would help with Quarterly reviews. Something I hope they get on their road map. Review Source AP Akshay P. Solutions Consultant Computer Software Used the software for: 6-12 months ### "Great Experience and one of the best tools for compliance requirements" March 21, 2025 5.0 The secureframe agent does not get integrated sometimes which leads to control failing for few controls. Otherwise it has been great use Pros The ease of use and the user friendly UI. The customer success team is also very responsive and helpful Cons The secureframe agent does not get integrated sometimes which leads to control failing for few controls Review Source OS Oshone S. Security Engineer Financial Services Used the software for: 6-12 months ### "Streamlined Compliance with Minimal Effort" November 19, 2024 5.0 Pros Secureframe provides a seamless way to manage and automate compliance processes, saving significant time and effort. The intuitive interface, robust integrations with tools like AWS and Google Workspace, and the clear guidance for SOC 2 and ISO PCI-DSS audits make it invaluable. The ability to continuously monitor systems and simplify evidence collection is a game changer for ensuring audit readiness. Cons the setup process can feel a bit overwhelming initially without proper guidance, though their support team is helpful. It would also be beneficial to have more customization options for smaller, niche compliance frameworks. Review Source MS Michelle S. Developer Human Resources Used the software for: 1-2 years ### "Good, does the job" May 28, 2025 4.0 Pros Pretty straightforward with the tasks you need to do. The UI is pretty simple as well. I get proper reminders for when I have a new task to do. Cons I think the text could be displayed different or in a more clear fashion. Something with the color contrast it makes it pretty difficult to read. Review Source AH Abubakr H. Deputy Compliance Officer Education Management Used the software for: 6-12 months ### "Looking for more ways to engage with the Secureframe platform" April 28, 2025 4.0 It's been my first year dealing with Secureframe so there was some learning curve. We are happy that we had good support team \[sensitive content hidden\] in particular! to walk us through everything. Pros Tests: It explains what needs to be done to meet the requirement for the test with good examples. Cons No way to export important dates to Google Calendar Review Source ML Mike L. CTO Computer Software Used the software for: 1-2 years ### "Overall Easy and Intuitive" May 8, 2025 5.0 Pros Easy to use and efficient to track compliance issues. There’s also overlap for soc 2 type 2 needs for the future. Cons There’s no direct integration into our project management tool to create tickets into the backlog which we manually must create. Review Source SG Saul G. Director Investment Management Used the software for: 6-12 months ### "Treasury Curve Review " January 30, 2025 5.0 Our firm uses it daily. It helps with reducing risk, improving communication and productivity. Pros The product is great for managing critical daily items Cons Learning curve for me. It took a few weeks to learn the lingo. Review Source RM Rey M. Technology Manager Non-Profit Organization Management Used the software for: 1-2 years ### "Secureframe - Positive Feedback" March 28, 2025 5.0 Great experience so far and the team is supportive. Pros It assisted us in streamlining our SOC audit. Cons Nothing negative as it really helped us organize and prepare for the audit. Review Source DF Doug F. CTO Computer Software Used the software for: 6-12 months ### "SecureFrame is an invaluable tool for CTOs" September 29, 2024 5.0 PCI Compliance is a truly daunting process, but SecureFrame helps me understand what exactly we need to do as an organization to stay compliant. Even with SecureFrame, there is still a lot of ongoing work that needs to be done. Pros SecureFrame is easy to setup, and integrates with nearly every application our business uses. It has saved us having to hire someone to monitor PCI compliance. Cons Probably the one issue I have is that when meeting the criteria for a "test", the system requires you to upload a document when often all that is required is an attestation or verbal explanation of how your company meets that critiera. Alternatives considered [Sprinto](https://www.capterra.com/p/238326/Sprinto/) Reason for choosing Secureframe We felt the support was going to be a little more personal. Review Source PK Pavle K. Snr Director Market Research Used the software for: 1-2 years ### "Excellent Solution for tracking Compliance, Security, SOC2 " September 26, 2024 5.0 Super easy to manage and complete trainings, track overall team compliance status and nudge people and track expirations. Pros Very helpful interface, super easy to follow and manage tasks, both as an admin and employer Cons Initial onboarding can be problematic. Sign up links should be available for 7 days vs. 24 hours as onboarding a new joiner can take longer than a day. Alternatives considered [Sprinto](https://www.capterra.com/p/238326/Sprinto/) Reason for choosing Secureframe Stronger impression from sales conversations, higher quality and more comprehensive Review Source MM Matt M. VP of Technology Financial Services Used the software for: 6-12 months ### "Secureframe makes audit readiness a breeze" September 30, 2024 5.0 The experience with Secureframe was great from start to finish. They were just and email or call away if help was needed. Pros Secureframe helped us become SOC ready and was easy to use. Cons Some of the step by step remedies were a little out dated, but still invaluable. Review Source SD Stephen D. IT and Security Manager Computer Software Used the software for: 1-2 years ### "Best GRC on the market" September 23, 2024 5.0 I have been using Secureframe for two years. The platform is very easy to navigate and integrate with vendors and keep your policies and procedures organized. The ease of onboarding is a plus. Pros Easy to implement and excellent customer success management team. Cons Nothing negative to report. Things have been working out just fine. Review Source AN Alyssa N. Executive Coordinator Telecommunications Used the software for: 6-12 months ### "Easy to Use" September 12, 2024 5.0 Very thankful for Secureframe. It has been very helpful in preparing for our upcoming ISO audit. Pros Secureframe was very easy to use and makes ISO compliance understandable Cons Sometimes it is not obvious how to do something in Secureframe, however I have a contact who is very responsive and helpful with my questions so that hasn't been a major issue. 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