# Page 2 | Secureframe Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Secureframe the right Compliance solution for you? Explore 57 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/215560/Secureframe/reviews

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Secureframe

4.8 (57)

[View alternatives](https://www.capterra.com/p/215560/Secureframe/alternatives/)

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Last updated March 13th, 2026

# Page 2 - Reviews of Secureframe

## Showing most helpful reviews

Showing 26-50 of 57 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KG

Kyle G.  
President and Chief Operating Officer  
Computer Software  
Used the software for: 1-2 years

### "President and Chief Operating Officer"

December 22, 2025

5.0

I have used Secureframe at two different companies and both experiences have been very positive. If I ever find myself again needing a platform to support an information security program, I will immediately reach out to Secureframe.

Pros

Valued both the support from the Secureframe team and the tool automation in helping our company achieve SOC 2 Type II certification.

Cons

I really do not have anything negative to say about Secureframe. I did at times have difficulty assigning / delegating some control testing to other team members.

Review Source

DS

Danielle S.  
Associate HR Business Partner  
Retail  
Used the software for: 1-2 years

### "Easy SOC 2 Compliance for Infrequent Users"

December 15, 2025

4.0

Since I only use SecureFrame once or twice a year, I don't have extensive experience with the platform. However, my overall experience has been great - it is super easy and user-friendly, which is essential for infrequent use.

Pros

As an HR Rep, I've primarily used SecureFrame for our SOC 2 Compliance data. So far, the platform has been remarkably user-friendly. Creating folders and adding necessary documentation - like screenshots and reports - is easy and provides an excellent way to keep everything organized.

Cons

The only minor drawback I've encountered is in the report/doc upload process. When using the dropdown menu to categorize the file, I found that the available options didn't always accurately reflect the type of report/doc I was uploading. It would be highly beneficial if we had the ability to add or customize more choices in that dropdown, perhaps through an Admin function (which I don't currently have).

Review Source

RR

Robert R.  
Chief Partnership Officer  
Information Technology and Services  
Used the software for: 1-2 years

### "Fantastic tool for achieving SOC2 and Other Compliance"

January 14, 2026

5.0

Both the product and the team at Secureframe have been great to work with. The support team was helpful when we wanted to find the optimal 3rd party vendors, such as auditors. When we've needed wanted to look at additional compliances to support sales opportunities, Secureframe has been very transparent and reasonable.

Pros

Secureframe made it easy to for our team to work together collaboratively to achieve our SOC2 Compliance. We've been able to manage policies, address risks, and get support through implementation and recertification.

Cons

We haven't hit any major roadblocks. Finance would always be happier if our spend on security was a bit lower, but we've found that Secureframe provided a great value compared to other products we considered.

Review Source

JF

Judah F.  
SVP, Integrations and Implementation  
Telecommunications  
Used the software for: 1-2 years

### "Great platform - highly recommend"

January 13, 2026

5.0

Overall, it was a pleasure. Its great that they have a support team as I am not sure we could have been successful without them.

Pros

It is really easy to use, even if you are not at all familiar with anything surrounding security. Their templates for the policies do the bulk of the heavy lifting for you.

Cons

I thought that it could have auto-filled information a bit easier. The tokens are good, but not as robust as they could be.

Review Source

GX

Gloria X.  
Operations Manager  
E-Learning  
Used the software for: Less than 6 months

### "Streamlined SOC2 Certification for your company"

September 15, 2025

5.0

I've used Secureframe for about a month now to get my company ready for an audit. I appreciate how you can tie all the tests and controls together, so it's streamlined and efficient.

Pros

The platform is very user friendly and templatized so it makes policy review and tests straightforward. Our CSM is extremely knowledgeable and quick to respond to questions over email.

Cons

Inviting employees to acknowledge policies can be confusing, however, your CSM will be happy to help over email.

Review Source

AK

Adarsh K.  
Security Consultant  
Information Technology and Services  
Used the software for: 1-2 years

### "Intuitive Software with Excellent Support"

September 10, 2025

5.0

Secureframe helps automate tasks and gathering evidences, it is one of the advanced compliance management tools out there

Pros

Intuitiveness of the software and the comprehensive suite of features available to cover the bases needed for cybersecurity & compliance

Cons

Can venture into 4th Party Risk Management and help closing the loop with vendors and their respective subvendors

Review Source

CI

Chad I.  
IT Support  
Law Practice  
Used the software for: Less than 6 months

### "Great product for meeting compliance"

July 2, 2025

4.0

It has been a great help getting us started and support has been very, well, supportive. Figuring out how to do some integrations was a pain but that has been the worst of it.

Pros

The tools for tracking compliance over all the necessary fields is great and easy to use. It has been a great help while we've been establishing our security framework and will be of great use when we are maintaining and tracking compliance. Support has also been amazing and prompt.

Cons

The integrations can be wonky and sometimes feel superfluous. When getting into integrations things can get more confusing and arcane, requiring support to fix or clear things up.

Review Source

GB

Gregory B.  
CTO  
Professional Training & Coaching  
Used the software for: 6-12 months

### "First Time CTO"

November 15, 2024

4.0

I had a great experience with the service and would likely use it again in the future.

Pros

The friendly support staff answered every question I had about the process or what needed to be documented in relation to the SOC2 certification I was looking to achieve. The many integrations removed a lot of work I would need to do in order to verify my cloud environment along with my other venders. They broke down the process into many steps allowing me to do a bit at a time and eventually get audited.

Cons

Like i said in the pros section, I enjoyed how they broken down the process into many different steps. Some of those steps were vague and i needed to contact Secureframes support to learn what I needed to do in order to complete the task. Like I said the support staff were great but I think the examples or explanations could have been better so I would not need to chat / email / call the support in the first place.

Alternatives considered

[A-LIGN](https://www.capterra.com/p/179773/Ascend/)

Reason for choosing Secureframe

I have a friend who started using Secureframe in relation to his startup and enjoyed the service which is the main reason I chose secureframe

Review Source

EP

Evert P.  
CTO  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Great people and solid service"

February 25, 2025

5.0

Very positive. SOC2 comes up a lot in my circles and will for sure recommend them.

Pros

We reviewed a few alternatives to SecureFrame for our SOC2 compliance, and they were either buggy, or had very pushy sales people. SecureFrame staff has been very helpful and proactive, and the price has been good. The UI has been super easy to navigate given the complexity of the software.

Cons

Sign in with Google is an upsell. Would have been nice to see this included.

Alternatives considered

[Drata](https://www.capterra.com/p/218441/Drata/)[Vanta](https://www.capterra.com/p/211459/Vanta/)[TrustCloud](https://www.capterra.com/p/266032/Kintent/)

Reason for choosing Secureframe

Price and experience with sales people was very positive.

Switched from

[TrustCloud](https://www.capterra.com/p/266032/Kintent/)

Trustcloud was buggy and didn't have good UX.

Review Source

RRR

Rama Raju R.  
Chief Technology Officer  
Information Technology and Services  
Used the software for: 6-12 months

### "Document repository for SOC2 and HITECH certifications"

May 6, 2025

5.0

Secureframe helped us organize our documentation for our SOC2, HITECH certifications. Having a single document repository that will organize documentation for multiple certifications is an excellent feature.

Pros

Organize organization policies and procedures. We also use it to capture employee approvals and agreements to the policies.

Cons

Cost to manage the documentation. Overall the benefits overweight the cost involved.

Switched from

[Confluence](https://www.capterra.com/p/136446/Confluence/)

Confluence did not have the mechanism to comprehensively maintain compliance documentation.

Review Source

PW

Peter W.  
CEO  
Computer Software  
Used the software for: 2+ years

### "Great way to simplify SOC2 compliance and tracking"

November 20, 2024

4.0

Implementation was easy, and provided policy docs helped us have a great starting point. They also had a great customer success team to help us get things going, and partners for low cost, but reputable, audits and penetration tests. We have used it for SOC2 type 1 and type 2.

Pros

It was extremely simple to get started, and they have everything we needed to get SOC2 compliant and maintain monitoring without having to go through a lengthy process. For a startup where SOC2 is important, but our team doesn't have budget for a dedicated security and compliance team, it was great. The integrations with the 3rd party applications for ongoing monitoring were great, and the continuous compliance checklist is helpful as well. We have used it for SOC2 type 1 and type 2.

Cons

The device management and asset tracking could be better, but seems to be improving. I also wish the tasks for team members for ongoing activities like yearly security trainings, device management, etc. would be more clear. Last, adding HIPPA compliance checklists without a significant additional cost or separate process would be nice.

Review Source

DO

Devon O.  
Director - Data Management  
Hospital & Health Care  
Used the software for: 1-2 years

### "Secureframe"

April 20, 2025

5.0

Pros

the customer service is top notch. They will do everything they can to assist with issues real time as well as keep you in the loop for anything they have to troubleshoot.

Cons

Nothing comes to mind.

Review Source

MV

Misty V.  
IT SYSTEM ADMIN  
Information Technology and Services  
Used the software for: Less than 6 months

### "Compliance managers best friend "

April 4, 2025

5.0

Pros

The amount of information provided in the knowledge base that is public.

Cons

I wish they would be upfront about pricing an not have to schedule a demo.

Review Source

AP

Akshay P.  
Solutions Consultant  
Computer Software  
Used the software for: 6-12 months

### "Great Experience and one of the best tools for compliance requirements"

March 21, 2025

5.0

The secureframe agent does not get integrated sometimes which leads to control failing for few controls. Otherwise it has been great use

Pros

The ease of use and the user friendly UI. The customer success team is also very responsive and helpful

Cons

The secureframe agent does not get integrated sometimes which leads to control failing for few controls

Review Source

ES

Ed S.  
VP of InfoSec  
Financial Services  
Used the software for: 6-12 months

### "VP of InfoSec "

December 16, 2025

5.0

We inherited Secureframe from a acquisition and if we weren't tied to our current GRC tool due to Contract and controls set up I would move it all to secure frame

Pros

Automated Controls and monitoring. Ans the ease of use when going thru an audit. Giving access to evidence to the audit team.

Cons

Wish Secureframe has a User Access module that would help with Quarterly reviews. Something I hope they get on their road map.

Review Source

SG

Saul G.  
Director  
Investment Management  
Used the software for: 6-12 months

### "Treasury Curve Review "

January 30, 2025

5.0

Our firm uses it daily. It helps with reducing risk, improving communication and productivity.

Pros

The product is great for managing critical daily items

Cons

Learning curve for me. It took a few weeks to learn the lingo.

Review Source

AH

Abubakr H.  
Deputy Compliance Officer  
Education Management  
Used the software for: 6-12 months

### "Looking for more ways to engage with the Secureframe platform"

April 28, 2025

4.0

It's been my first year dealing with Secureframe so there was some learning curve. We are happy that we had good support team \[sensitive content hidden\] in particular! to walk us through everything.

Pros

Tests: It explains what needs to be done to meet the requirement for the test with good examples.

Cons

No way to export important dates to Google Calendar

Review Source

WS

Wayne S.  
IT Director  
Staffing and Recruiting  
Used the software for: 6-12 months

### "Secureframe: An ISO 27001 Game Changer!"

July 22, 2024

5.0

Pros

Single repository and pane of glass for all things GRC. In our case we have an urgent imperative to get ISO 27001 Certified by year end. Tremendous value compared to Vanta and Drata. Great onboarding experience and dedicated account manager have made this process so much easier. The interface is logical, easy to navigate, and we were up and running in no time at all. I love how tests are cross-mapped to controls. The tests also rpovide clear guidance and instructions so providing suitable evidence and workarounds has proven quite easy. I also have to say our advisor has been great; she is a GRC professional, an auditor I believe so we are getting first-class consulting for the price of admission. I have learned so much from her, not just about Secureframe but about ISO in general. Secureframe also has numerous conteatcs in terms of audits, pen testing and so forth, so again, everything is provding to be so easy for us. I coudl not imagine meeting this urgent complaince goal without this partnership.

Cons

Some of the integrations (Azure, for example) rendered less than great results or could not connect for some reason (probably on MS side). You can bypass these however, by other means, so this is not really a stopper in my view. Other platorms provide a real-time comparison for other frameworks, even though you have not paid for them. I was told that we can request to see what out status would be at any time, however.

Reason for choosing Secureframe

Cost and Generally a more positive pre-selection and sales experience

Review Source

MS

Michelle S.  
Developer  
Human Resources  
Used the software for: 1-2 years

### "Good, does the job"

May 28, 2025

4.0

Pros

Pretty straightforward with the tasks you need to do. The UI is pretty simple as well. I get proper reminders for when I have a new task to do.

Cons

I think the text could be displayed different or in a more clear fashion. Something with the color contrast it makes it pretty difficult to read.

Review Source

RM

Rey M.  
Technology Manager  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Secureframe - Positive Feedback"

March 28, 2025

5.0

Great experience so far and the team is supportive.

Pros

It assisted us in streamlining our SOC audit.

Cons

Nothing negative as it really helped us organize and prepare for the audit.

Review Source

DF

Doug F.  
CTO  
Computer Software  
Used the software for: 6-12 months

### "SecureFrame is an invaluable tool for CTOs"

September 29, 2024

5.0

PCI Compliance is a truly daunting process, but SecureFrame helps me understand what exactly we need to do as an organization to stay compliant. Even with SecureFrame, there is still a lot of ongoing work that needs to be done.

Pros

SecureFrame is easy to setup, and integrates with nearly every application our business uses. It has saved us having to hire someone to monitor PCI compliance.

Cons

Probably the one issue I have is that when meeting the criteria for a "test", the system requires you to upload a document when often all that is required is an attestation or verbal explanation of how your company meets that critiera.

Alternatives considered

[Sprinto](https://www.capterra.com/p/238326/Sprinto/)

Reason for choosing Secureframe

We felt the support was going to be a little more personal.

Review Source

PK

Pavle K.  
Snr Director  
Market Research  
Used the software for: 1-2 years

### "Excellent Solution for tracking Compliance, Security, SOC2 "

September 26, 2024

5.0

Super easy to manage and complete trainings, track overall team compliance status and nudge people and track expirations.

Pros

Very helpful interface, super easy to follow and manage tasks, both as an admin and employer

Cons

Initial onboarding can be problematic. Sign up links should be available for 7 days vs. 24 hours as onboarding a new joiner can take longer than a day.

Alternatives considered

[Sprinto](https://www.capterra.com/p/238326/Sprinto/)

Reason for choosing Secureframe

Stronger impression from sales conversations, higher quality and more comprehensive

Review Source

SD

Stephen D.  
IT and Security Manager  
Computer Software  
Used the software for: 1-2 years

### "Best GRC on the market"

September 23, 2024

5.0

I have been using Secureframe for two years. The platform is very easy to navigate and integrate with vendors and keep your policies and procedures organized. The ease of onboarding is a plus.

Pros

Easy to implement and excellent customer success management team.

Cons

Nothing negative to report. Things have been working out just fine.

Review Source

MM

Matt M.  
VP of Technology  
Financial Services  
Used the software for: 6-12 months

### "Secureframe makes audit readiness a breeze"

September 30, 2024

5.0

The experience with Secureframe was great from start to finish. They were just and email or call away if help was needed.

Pros

Secureframe helped us become SOC ready and was easy to use.

Cons

Some of the step by step remedies were a little out dated, but still invaluable.

Review Source

SM

Sumanth M.  
software Dev Manager  
Computer Software  
Used the software for: 6-12 months

### "Secure Frame compliance certification"

December 3, 2024

4.0

If we end up going for a SOC 2 Type II, I can’t see why we wouldn’t use them.

Pros

The Soc2 compliance process is smooth withe ease of access and navigation and nice audit tool that got it done in time

Cons

Initially It gives you a long list of things to do. There are times when you don’t have to do 100% of those things – you have to hit 90-something. I think their prioritization is good,

Review Source

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