--- title: "Cloud-In-Touch For Business Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Cloud-In-Touch For Business Software - reviews, pricing plans, popular comparisons to other Unified Communications products and more." source_url: "https://www.capterra.com/p/215561/Cloud-In-Touch-For-Business/" page_type: "product" language: "en" --- # Cloud-In-Touch For Business Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Cloud-In-Touch For Business ## What is Cloud-In-Touch For Business? One immersive communication platform to take your business communications to the next level and boosting productivity. ## What is Cloud-In-Touch For Business used for? [Cloud Storage](https://www.capterra.com/cloud-storage-software/)[Workflow Management](https://www.capterra.com/workflow-management-software/)[Unified Communications](https://www.capterra.com/unified-communications-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $29.95 Per Feature, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Cloud-In-Touch For Business?[Manage this product listing](https://www.g2.com/products/cloud-in-touch-for-business/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Cloud-In-Touch For Business 0.0 VS. [4.7 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting Price $29.95 Per Feature, Per Month Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (973) Value For Money 0.0 (0) Value For Money 4.6 (796) Customer Service 0.0 (0) Customer Service 4.7 (768) ## Cloud-In-Touch For Business alternatives [4.7 (1,069)](https://www.capterra.com/p/179015/OnBoard-Board-Portal/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.4 (127)](https://www.capterra.com/p/151082/BoardEffect/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/) [4.2 (1,005)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/113540/Bitrix24/) [Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/) [4.5 (1,099)](https://www.capterra.com/p/26318/Cvent-Event-Management/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/26318/Cvent-Event-Management/) ## FAQs about Cloud-In-Touch For Business Features and Usability ### What are the key features of Cloud-In-Touch For Business? Cloud-In-Touch For Business offers file sharing, document management, and file transfer for handling business content, along with CRM, contact database, and contact management for organizing customer records. It also includes chat/messaging, live chat, conferencing, video conferencing, VoIP, voice mail, interaction tracking, progress tracking, reporting/analytics, search/filter, and third-party integrations. Integrations ### Which third-party tools and platforms does Cloud-In-Touch For Business integrate with? Cloud-In-Touch For Business integrates with 8 third-party tools for CRM and support, including Bullhorn, HubSpot CRM, Pipedrive, SugarCRM, SuiteCRM, Vtiger CRM, Zendesk Suite, and Zoho CRM. These catalog integrations connect the product to widely used customer relationship management and service platforms. Getting Started and Support ### What customer support options does Cloud-In-Touch For Business offer? Cloud-In-Touch For Business provides phone support. No reviewer feedback about support quality, response times, or common issues is available in the catalog data, so support experience details cannot be described here. ## Features AI summary Based on 13,904 Unified Communications reviews Capterra data shows that buyers of workflow management software rank the following features as their top priorities: - **Task Management** (**50%** of reviewers rated this feature as critical) - **Progress Tracking** (**46%**) - **Business Process Automation** (**43%**) Cloud-In-Touch For Business supports **Progress Tracking**, giving teams visibility into work status and helping them monitor deadlines and completion rates. However, it does not include **Task Management** or **Business Process Automation**. Instead, it offers **Collaboration Tools** (**45%**), which reviewers also rate highly. These features can help teams coordinate updates, share information, and stay aligned across projects, providing businesses with a clearer view of ongoing work and better day-to-day coordination. Call Recording Record the audio of phone conversations for quality assurance purposes Chat/Messaging Communicate using direct chat or messages within the system Collaboration Tools Provides a channel for team members to share AI models, media files, communicate, and work together Contact Database Centralized database of stakeholders and their contact information such as names, address, phone number etc. Contact Management Manage, organize, and store contact information CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Cloud-In-Touch For Business 17 features ### All Features - Call Recording: Record the audio of phone conversations for quality assurance purposes - Chat/Messaging: Communicate using direct chat or messages within the system - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Document Management: Store, manage, and track all electronic documents in a centralized location - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - File Transfer: Move files across different systems or networks - Interaction Tracking: Track interaction history by documenting conversations for contacts - Live Chat: Ability to chat online in real time - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Video Conferencing: Connect with meeting participants remotely over video - Voice Mail: Computer-based system that allows users to send and receive voice messages --- Get Advice We can help you find the software with the features you need. ## Pricing Basic $29.95 Per Feature,Per Month ## Integrations [ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[ Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[ Bullhorn](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)[ Vtiger CRM](https://www.capterra.com/p/112491/vtiger-CRM/)[ SuiteCRM](https://www.capterra.com/p/136373/SuiteCRM/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.